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• How to build a successful IT service desk

  The IT service desk has a lot to manage. With a strong foundation and the right steps in place to handle issues, it can take on anything users throw at it. Continue Reading

• Shore up defenses with help from Office 365 logs

  Logging on Microsoft's productivity platform used in conjunction with other tools can form an effective shield from malicious actors looking to find a way into your organization. Continue Reading

• Use Pulumi and Azure DevOps to deploy infrastructure as code

  Follow this tutorial for an overview of Pulumi, an IaC tool, within the Azure DevOps toolchain, and how to use them together to define, build, test and deploy infrastructure. Continue Reading

• 23 software development metrics to track today

  High-performance, engaging, secure apps don't happen by accident. Measure these KPIs to improve the software development process and software quality. Continue Reading

• Third-party cloud services for ETL and application testing

  Don't default to your cloud provider's ETL and app testing services. Get to know third-party offerings and explore the advantages of using these tools in your cloud environments. Continue Reading

• Definitions to Get Started

  • What is an API (application programming interface)?
  • What is a SAN? Ultimate storage area network guide
  • What is a data retention policy?
  • What is multi-access edge computing? Benefits and use cases

  • What is 5G?
  • What is 6G? Overview of 6G networks & technology
  • phase-locked loop (PLL)
  • What is millimeter wave (mmWave)?

  View All Definitions

• What is the difference between SNMP and RMON?

  While Simple Network Management Protocol tracks network devices, Remote Network Monitoring tracks traffic. As a team, SNMP and RMON are essential for network management.Continue Reading

• How 5 stages of server lifecycle influence vendor sales tactics

  Learn about sales tactics that server suppliers like Dell EMC, HPE, Lenovo, IBM and Cisco use to try to win back market share from white box suppliers and how those affect you.Continue Reading

• A quick primer on the ANSI/TIA-942 standard

  Industry standards help organizations minimize downtime and ensure operational quality. With ANSI/TIA-942, IT teams can certify their infrastructure for mission-critical sites.Continue Reading

• Microsoft Windows Azure Active Directory (Windows Azure AD)

  Microsoft Windows Azure Active Directory (Windows Azure AD or Azure AD) is a cloud service that provides administrators with the ability to manage end-user identities and access privileges.Continue Reading

• A developer guide to software localization

  Software has become as multilingual and multicultural as the world itself. Localizing your code can keep your company from a potentially disastrous cultural blunder.Continue Reading

• Memory management techniques improve system performance

  Prior to using memory management strategies, admins should familiarize themselves with approaches to ensure they implement techniques suited to their specific circumstances.Continue Reading

• Incident communication best practices for happier users

  Proper communication around an IT outage or incident can prevent chaos. Use these techniques -- at home and abroad -- to keep users well-informed.Continue Reading

• Implement simple server monitoring with PowerShell

  Administrators who build a server monitoring framework with PowerShell can develop their own customized checks for deeper insights into their environment.Continue Reading

• 10 cloud computing experts you should follow

  Get up to speed on what's happening in the cloud by following some of the top voices in the industry, including those who are building the technologies and other industry experts.Continue Reading

• The case against data center consolidation

  Having one centralized data center can bring IT benefits. Use cases such as IoT, edge computing and cloud don't necessarily work with consolidated infrastructure.Continue Reading

• Examining hyper-converged infrastructure costs and savings

  There are several factors to consider when calculating HCI costs, including licensing, storage, networking and CPU types. In addition, costs might include support contracts.Continue Reading

• User acceptance testing best practices for Agile teams

  Dig into the basics of user acceptance testing, including who handles the task, what should go into test criteria and other best practices.Continue Reading

• How Amazon launched the warehouse robotics industry

  In 2012, the warehouse robotics industry consisted of Kiva Systems, the sole supplier to serve all e-commerce companies. When Amazon devoured Kiva, a wellspring of startups bubbled up in response.Continue Reading

• 10 of the best programming languages to learn in 2020

  Different jobs call for different programming languages, and the wrong choice could cause your project to fail. Add these tools to your must-learn list so you are prepared for any assignment.Continue Reading

• How Kubernetes enhances DevOps practices

  Kubernetes isn't necessary for DevOps, and you don't need a DevOps team to adopt Kubernetes container management. But, here are all the ways that these two are better together.Continue Reading

• 4 tips to pick the right cloud database service

  Before you migrate your data to the cloud, evaluate your cloud database options. Use these guidelines to choose the right database offering for your enterprise.Continue Reading

• The benefits of building a network automation lab

  Network teams can build network automation labs to create a safe environment to test and validate automation tasks before running them in production networks.Continue Reading

• Here's what you need to know about cloud observability

  What's the difference between monitoring and observability? Learn what observability means in the context of cloud and why it's important to the health of your application.Continue Reading

• 5 edge computing basics you need to know

  Edge computing is forcing IT teams to rethink legacy architectures. In this guide, explore edge computing basics, including its pros and cons and its effect on enterprise networks.Continue Reading

• 4 FAQs to help master KVM management

  When it comes to managing KVM, admins should do their homework and research common questions to better understand the technology and ensure peak performance.Continue Reading

• Office 365 Advanced eDiscovery goes beyond search basics

  Microsoft streamlines the efforts to find pertinent documents and other data with help from the artificial intelligence embedded in the platform's analytics technology.Continue Reading

• How to select and set up SD-WAN and DIA

  When evaluating different options for SD-WAN and direct internet access, IT teams can't forget to consider application performance, network uptime and support for each option.Continue Reading

• A mechanical refrigeration system primer for admins

  Mechanical cooling is a necessity to keep data centers efficient year-round. The system type you use depends on the refrigerant, number of heat exchanges and airflow requirements.Continue Reading

• 7 techniques for better Agile requirements gathering

  Avoid headaches when you gather software requirements. Learn these seven Agile techniques to understand requirements without reverting to Waterfall.Continue Reading

• Data center power terms to give your vocab a jolt

  No matter the data center setup, there are standardized power components and protocols you should know. Build your understanding -- or refresh your knowledge -- with these terms.Continue Reading

• How to work with custom low-code application components

  No- and low-code development platforms meet more enterprise app needs when they're customized. However, custom work can mean just as much programming as before you bought the tool.Continue Reading

• 4 must-have API management components

  APIs don't manage themselves. Get to know these key API management components to ensure your applications perform as intended.Continue Reading

• Craft an application integration strategy and pick the best tool

  Application integration is easier said than done. Learn how to navigate this challenging process -- particularly, if you're integrating legacy applications with new applications.Continue Reading

• How to use PowerShell in CI/CD pipelines

  PowerShell has many uses in CI/CD pipelines. Before DevOps teams dive in, they need to grasp the automation tool's scope, from cloud management to infrastructure testing.Continue Reading

• How to make the right HCI deployment decisions

  Hyper-converged infrastructures pose different challenges depending on the deployment method. Software might not offer as much support, while choosing hardware risks vendor lock-in.Continue Reading

• Container use and the implications for storage

  Knowing which type of storage to deploy when using containers is important. We look at the storage architectures enterprises are using, the features preferred and more.Continue Reading

• What does DevOps mean for development and operations?

  Get answers to your questions about what DevOps means to development and operations teams, how DevOps works, DevOps vs. Agile and more.Continue Reading

• An intro to Nutanix Flow software-defined networking for HCI

  Learn how Flow SDN brings network policy and management services to Nutanix hyper-converged infrastructure through the automation and streamlining of common networking operations.Continue Reading

• Get the most out of cloud caching appliances and gateways

  Cloud storage caching can reduce performance-sapping latency. See how these appliances work, alternative approaches, in-demand features and the various products available.Continue Reading

• What's the difference between GRE and IPsec tunnels?

  IPsec provides more comprehensive security for IP tunneling, while GRE tunnels work well when network teams need to tunnel with multiple protocols or multicast.Continue Reading

• How persistent container storage works -- and why it matters

  Persistent storage retains data when a device is shut off. And for containers -- inherently stateless and ephemeral -- this type of storage is critical for deployments.Continue Reading

• Learn how to deploy the Bottlerocket container OS in EKS

  Bottlerocket is an open source, Linux-based container OS. Explore its role in AWS containerization and how it fits alongside EKS.Continue Reading

• Follow this Dockerfile tutorial to create a dev environment

  Containers can help establish consistent dev environments. In this step-by-step tutorial, learn how to write a Dockerfile and run containerized applications.Continue Reading

• Follow this Grafana Loki tutorial to query IT log data

  IT pros evaluating log data should try tools like Grafana Loki. Follow this tutorial to see how it works firsthand, exploring LogCLI and LogQL.Continue Reading

• Essential serverless concepts to master before deployment

  Serverless computing can be incredibly beneficial -- but easily misunderstood. Before adoption, have a clear understanding of proper use cases and app design principles.Continue Reading

• If software architects' soft skills fail, so does the business

  Mark Richards and Neal Ford, authors of 'Fundamentals of Software Architecture,' share real-life examples of why architects must communicate well, and explain how to do it.Continue Reading

• Learn the scope of Amazon subscription services

  Prime is just one of Amazon's many membership offerings. Learn the features and fees of Amazon subscriptions to understand this business unit.Continue Reading

• How to set up a new business network

  Building a new network can be complicated, but IT teams can ease the design process and future management by choosing the right architecture and documenting each decision.Continue Reading

• Top software documentation tools and how to use them

  The best software documentation helps frame development projects and improve existing offerings. Learn the ins and outs of popular software documentation types and tools.Continue Reading

• Test your knowledge of iPaaS tools and strategies

  Do you understand everything you should about iPaaS? This quiz will test your knowledge of iPaaS tools and fundamental capabilities.Continue Reading

• What's behind cloud providers' push for custom hardware?

  The nature of the cloud market demands innovation, and custom hardware might be the next move for the major vendors in this space. Experts weigh in on the key drivers of this shift.Continue Reading

• Modern IT KPIs emphasize cloud, DevOps and user experience

  When it comes to KPIs, IT ops teams have typically prioritized process-centric metrics, but recent technical and cultural shifts have started to change that.Continue Reading

• IoT data center tech aims to improve operational efficiency

  IoT tech can make data center operations data-driven and automated. For a successful implementation, IT managers should evaluate upgrade costs and infrastructure resiliency.Continue Reading

• An introduction to DCIM software metrics and terms

  Infrastructure management is no easy task. The right software can help admins track how efficient their server racks and facilities are and pinpoint where to make improvements.Continue Reading

• What's the difference between a Layer 3 switch and a router?

  Even though they have common traits, there is a difference between a Layer 3 switch and a router. Each plays a key role in making sure packets get sent to their proper destination.Continue Reading

• Key strategies to help migrate to microservices

  Microservices adoption is no easy feat. In addition to the technical process of transitioning from a monolith, enterprises must also look at team structure and common migration mistakes.Continue Reading

• A beginner's guide to cloud computing basics

  Cloud computing is complex. Use this infographic to understand the fundamentals, like how it contrasts with other computing models and the differences between IaaS, PaaS and SaaS.Continue Reading

• Review the top sessions from recent cloud conferences

  Build your own cloud conference from home. Watch sessions from the past year to learn about modern application architecture, cloud security, machine learning and cost management.Continue Reading

• Why COBOL modernization matters, and how devs can react

  With COBOL expertise in high demand and low supply, it may be time for devs to think about how much they really know about this language. We explore why COBOL skills still matter.Continue Reading

• Xray for Jira tutorial on test management, execution

  The Xray plugin makes test management easier within Jira. Follow along with this video tutorial to take some of the friction out of your test management process.Continue Reading

• What's the difference between OFDMA vs. MU-MIMO in Wi-Fi 6?

  Is there a difference between OFDMA and MU-MIMO? The two important Wi-Fi 6 features are complementary but distinct. Here's why.Continue Reading

• 6 steps to prep your organization for ISO 9001 certification

  ISO 9001 is a quality management standard. Before your team decides to become certified with an official audit, you should have all the gap analyses, documentation and fixes in place.Continue Reading

• Understanding VMware Cloud Foundation components, features

  VMware Cloud Foundation enables users to implement an integrated software-defined data center. Version 4 represents a major architectural upgrade integrating Kubernetes in vSphere.Continue Reading

• SD-branch devices promise network, security benefits

  SD-branch technology integrates network and security functions in branch offices, thus promoting safer and more efficient connectivity for companies with multiple locations.Continue Reading

• Amazon healthcare initiatives wake up an industry slow to change

  Amazon's entrance into healthcare pushes established healthcare businesses to address and improve longstanding logistical and technological issues.Continue Reading

• Walk through 5 essential DevOps pipeline stages

  A DevOps pipeline won't look the same in every organization, but the five phases outlined in this video play a prominent role in most software development and delivery lifecycles.Continue Reading

• Cloud onboarding best practices for users and applications

  There are a number of ways organizations can prepare both users and applications for the cloud. Use these onboarding best practices to ensure a smooth transition -- even during uncertain times.Continue Reading

• Computational storage fundamentals explained

  Computational storage is an emerging technology, but it isn't too soon to develop an understanding of how it can be used to address storage latency and performance issues.Continue Reading

• How to perform effective code reviews -- in less time

  Waiting for code reviews can feel like watching paint dry. Break the bad habit of slow code reviews with these organizational changes -- just remember it takes time to save time.Continue Reading

• Microsoft Defender ATP taps into cloud for added protection

  Enterprises that want to wrap up their systems in an extra layer of security have the option for more enhanced protection that integrates with other Microsoft products.Continue Reading

• What to know about VPN termination

  Network teams make several decisions when designing a secure VPN. One of those is where in the network, logically, they will terminate the VPN tunnels.Continue Reading

• The guide to landing an enterprise architect job

  Interested in becoming an enterprise architect? This guide reviews the essential responsibilities of architects and how you can master the application process.Continue Reading

• 10 exploratory testing techniques for QA professionals

  Software testers, embrace your creative and fearless side. Learn how to do exploratory testing with approaches for QA professionals of all skill levels.Continue Reading

• A Graylog tutorial to centrally manage IT logs

  Graylog enables IT admins to manage and analyze log data from multiple sources. Use this tutorial to set up the tool and learn its primary features, such as pipelines and extractors.Continue Reading

• Is Wi-Fi 6 backward-compatible? Yes and no

  With the advent of a new wireless standard, some users may wonder: Is Wi-Fi 6 backward-compatible? The answer is yes. But do you want full backward compatibility?Continue Reading

• A five-point primer on event-driven design

  More apps are moving away from request-driven models in favor of event-driven architecture. But are you ready for this design? Find out with these five quick tips.Continue Reading

• How to deploy machine learning models on Google's AI Platform

  Follow along with this video demo, which walks through how to build and deploy machine learning models on Google Cloud with the scikit-learn framework.Continue Reading

• An enterprise architect's guide to the data modeling process

  As volumes of both business and application data grow, organizations need a strict, three-phase data modeling process that keeps that data contained and manageable.Continue Reading

• How to use Clair to scan Docker images

  Container vulnerabilities open the door to security issues and cascading failures across an IT environment. Use this Clair tutorial to scan for compromised Docker container images.Continue Reading

• Prepare for the rise of the IT automation architect

  As IT infrastructures become more complex, and development cycles more rapid, organizations increasingly lean on automation -- and those with the skills to oversee it.Continue Reading

• Wi-Fi vs. Ethernet: What's the difference and which is better?

  When assessing Wi-Fi vs. Ethernet, each connection type has its benefits and drawbacks. Find out why one standard might be more reliable for your network.Continue Reading

• Controlling IBM licensing agreement narrative key to success

  Take control of the information narrative and unify your messaging strategy through a cross-functional negotiation team for best-in-class enterprise license agreement renewals.Continue Reading

• Storage class memory could benefit VDI storage, remote work

  SCM has the potential to meet IOPS and latency requirements of VDI workloads, but it isn't clear if it's worth the extra cost. We look at some possible ways this could happen.Continue Reading

• How to set up Prometheus for Kubernetes monitoring

  Prometheus enables IT teams to automate and quickly configure infrastructure monitoring with open source tools natively in Kubernetes. Follow this tutorial to get started.Continue Reading

• How to apply serverless in front-end cloud computing

  As application front ends move to the cloud, it's important for app designers and cloud users to understand how serverless and other models affect performance and cost.Continue Reading

• From coding to automation, SRE skills reach far and wide

  A site reliability engineer wears many hats. In addition to development and IT troubleshooting responsibilities, this role requires top-notch communication skills.Continue Reading

• How should I choose a new server hardware configuration?

  It's important to consider current and future business needs when choosing a server to ensure you'll have adequate CPU, memory, storage and network resources.Continue Reading

• How to start using a BDD framework

  Why bother with behavior-driven development? Learn how this Agile-focused development framework can help bolster application quality, and explore tooling that can help.Continue Reading

• A glossary of home network basics for the networking novice

  A remote employee's home network requires basics such as routers, modems and VPN services. For the networking novice, this glossary explains and defines these terms and more.Continue Reading

• How to integrate DevOps into an IT monitoring strategy

  When it comes to IT monitoring, a DevOps toolchain presents opportunities and challenges. Follow best practices to ensure your teams see and fix problems appropriately.Continue Reading

• Get started with API versioning and URIs

  Applications change, and the APIs they depend on need to be updated and upgraded accordingly. Developers who know the value of versioning and the basics of numbering improve APIs.Continue Reading

• Assess risk, forecast for IBM software licensing agreement success

  When it's license renewal time, ClearEdge Partners recommends taking stock of the licenses you already have and determining how to allocate spending across your IBM ELA.Continue Reading

• Step-by-step guide to develop an AWS runbook

  Runbooks enable anyone on the team to execute a task and jump in when things go wrong. Learn how to create one to handle repetitive tasks like monitoring and incident response.Continue Reading

• It's time to dismiss these 7 DevOps collaboration myths

  DevOps is taking root in IT organizations across the globe -- but that doesn't mean it's well understood. Misconceptions persist, but they can be conquered.Continue Reading

• 5 things to know about MU-MIMO technology in Wi-Fi networks

  'Multiuser multiple input, multiple output' might not roll off the tongue, but MU-MIMO technology is increasingly important in modern wireless networks. Here's what you should know.Continue Reading

• How to configure a VM override in DRS and HA

  VM overrides to prevent unnecessary VM movement and availability issues. Review the configuration options that come with this feature in this tutorial.Continue Reading

• 3 common challenges of mobile application testing

  Testers often struggle with these three aspects of mobile app testing. Luckily, these QA challenges aren't insurmountable. Learn how to mitigate these mobile app testing problems.Continue Reading

• Virtual software development and testing conferences to attend

  Yes, you're stuck at home, but developers and testers can actually learn more for less money than in the past. Connect with dev and test experts at these virtual conferences.Continue Reading

• NVMe-oF storage technology and terms explained

  Get to know how NVMe-oF optimizes storage network performance and lowers latency with this roundup of terminology associated with the emerging technology.Continue Reading

• Traditional vs. converged vs. hyper-converged infrastructure setups

  HCI clusters, converged infrastructure and rack servers all offer benefits for a data center. Still, figuring out which is easier to set up requires evaluation and planning.Continue Reading