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• process mining

  Process mining is a technique that interprets logs from enterprise applications -- like customer resource management (CRM) and enterprise resource planning (ERP) platforms -- to identify the steps in common business processes, detect variations and ... Continue Reading

• organizational change management (OCM)

  Organizational change management (OCM) is a type of change management framework for managing the effect of new business processes, changes in organizational structure, or cultural changes within an enterprise. Continue Reading

• process innovation

  Process innovation refers to a change in an existing operation or product that creates significant value for an organization. Continue Reading

• managerial grid model (The Blake and Mouton Managerial Grid model)

  The managerial grid model was developed by Robert R. Blake and Jane S. Mouton in the 1960s to help companies and individuals analyze and improve management styles. Continue Reading

• FTC (Federal Trade Commission)

  The FTC, or Federal Trade Commission, is a United States federal regulatory agency designed to monitor and prevent anticompetitive, deceptive or unfair business practices. Continue Reading

• Definitions to Get Started

  • What is a chief data officer (CDO)?
  • What is user-generated content?
  • What is business process outsourcing (BPO)?
  • What is a data governance policy?

  • What is user experience and UX design? Why should you care?
  • What is Hyperledger?
  • What is data culture? A guide for data-driven organizations
  • What is SOX compliance? A complete guide and checklist

  View All Definitions

• workflow

  Workflow is the series of activities that are necessary to complete a task.Continue Reading

• ITIL V3

  ITIL V3 is the third version of the Information Technology Infrastructure Library (ITIL), a globally recognized collection of best practices for managing IT and for implementing IT service management (ITSM) practices.Continue Reading

• How to modernize legacy applications

  For many organizations, system upgrades mean investing time, money and resources. Discover how to modernize legacy applications with these critical tips.Continue Reading

• business services

  Business services refer to all services that support a company.Continue Reading

• multisig (multisignature)

  Multisig, also called multisignature, is the requirement for a transaction to have two or more signatures before it can be executed.Continue Reading

• What is a digital transformation strategy? Everything you need to know

  A strong DX strategy details an organization's current state, its plans for the future and the actions to achieve those goals. Discover the key elements that should be included.Continue Reading

• The right digital transformation framework for your business

  Digital transformation is tough. Find out how using a digital transformation framework can keep your company on the right track.Continue Reading

• cross-functional team

  A cross-functional team is a workgroup made up of employees from different functional areas within an organization who collaborate to reach a stated objective.Continue Reading

• How AI impacts digital transformation

  AI adoption is changing digital transformation as enterprises deploy the technology to improve customer experience, boost developer productivity and look for a competitive edge.Continue Reading

• strategic leadership

  Strategic leadership is a practice in which executives, using different styles of management, develop a vision for their organization that enables it to adapt to or remain competitive in a changing economic and technological climate.Continue Reading

• How digital transformation is changing customer experience

  Digital transformation and customer experience go hand in hand as organizations look to provide self-service options, highly personalized experiences and easier ways to query data.Continue Reading

• Building a digital transformation team: 9 essential roles

  Who needs to be on a digital transformation team? Metrigy's Robin Gareiss lists the key positions of an effective digital transformation team and why they're important.Continue Reading

• competitive advantage

  Competitive advantage is the favorable position an organization seeks to be more profitable than its rivals.Continue Reading

• chief digital officer

  A chief digital officer (CDO) is charged with helping an enterprise use digital information and advanced technologies, such as the cloud, AI, machine learning, automation, IoT, mobile and social media, to create business value.Continue Reading

• digital economy

  The digital economy refers to the economic activities that emerge from connecting individuals, businesses, devices, data and operations through digital technology.Continue Reading

• 12 digital transformation tips and best practices

  Successful digital transformation requires agility, speed, cost optimization, technical innovation and cultural change. C-suite commitment and employee buy-in are also critical.Continue Reading

• project post-mortem

  A project post-mortem is a business process that lets the project team, project management, and other stakeholders review and evaluate the results at the end of a project or after the resolution of an incident.Continue Reading

• Build a digital transformation roadmap in 6 steps

  Digital transformation, done right, is the key to business survival. Build a roadmap to digital business model success by following this in-depth, six-step template.Continue Reading

• digital culture

  Digital culture refers to the behaviors, practices and values that develop from the use of digital technologies.Continue Reading

• Lean startup

  Lean startup is an approach to building new businesses based on the belief that entrepreneurs must investigate, experiment, test and iterate as they develop products.Continue Reading

• Whistleblower Protection Act

  The Whistleblower Protection Act of 1989 is a law that protects federal government employees in the United States from retaliatory action for voluntarily disclosing information about dishonest or illegal activities occurring in a government ...Continue Reading

• skunkworks project (Skunk Works)

  A skunkworks project, also known as Skunk Works, is an innovative undertaking, involving a small group of people, that is outside the normal research and development (R&D) channels within an organization.Continue Reading

• digital innovation

  Digital innovation is the adoption of modern digital technologies by a business.Continue Reading

• business goals

  A business goal is an endpoint, accomplishment or target an organization wants to achieve in the short term or long term.Continue Reading

• What is vertical SaaS?

  Vertical SaaS describes a type of software as a service solution created for a specific industry, such as retail, financial services, insurance, healthcare or manufacturing.Continue Reading

• business process mapping

  Business process mapping is the visual display of the steps within a business process showing how it's done from start to finish.Continue Reading

• digital platform

  A digital platform is a web-based structural software package that speeds and eases transactions among users.Continue Reading

• enterprise IT (enterprise-class IT)

  Enterprise-class IT (also known as enterprise-grade, or enterprise IT) is hardware, software and other IT services designed to meet the demands of a large organization.Continue Reading

• microtargeting

  Microtargeting (also called micro-niche targeting) is a marketing strategy that uses consumer data and demographics to identify the interests and preferences of specific individuals or small groups to send targeted advertisements that align with ...Continue Reading

• business process improvement (BPI)

  Business process improvement (BPI) is a practice in which enterprise leaders analyze their business processes to identify areas where they can improve accuracy, effectiveness and efficiency and then make changes within the processes to realize these...Continue Reading

• business process

  A business process is an activity or set of activities that accomplish a specific organizational goal. Business processes should have purposeful goals, be as specific as possible and produce consistent outcomes.Continue Reading

• Why cloud governance is shifting to business stakeholders

  Balancing value creation with innovation is a constant challenge for organizations. Here's what to consider when evaluating the long-term business value of cloud governance.Continue Reading

• electronically stored information (ESI)

  Electronically stored information (ESI) is data that is created, altered, communicated and stored in digital form.Continue Reading

• technology adoption lifecycle

  The technology adoption lifecycle describes how different customers accept and adopt new technology, with early adopters enthusiastically embracing new products and services, and later adopters taking longer to make a purchase decision.Continue Reading

• IT modernization

  IT modernization is the process of updating an organization's information technology infrastructure, practices and systems to keep up with emerging technologies.Continue Reading

• steering committee

  A steering committee comprises a group of high-ranking IT professionals who provide guidance and strategic direction to an organization or organizational segment.Continue Reading

• servant leadership

  Servant leadership is a leadership philosophy built on the belief that the most effective leaders strive to serve others, rather than accrue power or take control.Continue Reading

• distributed ledger technology (DLT)

  Distributed ledger technology (DLT) is a digital system for recording the transaction of assets in which the transactions and their details are recorded in multiple places at the same time.Continue Reading

• What is a smart contract?

  A smart contract is a self-executing computer program that automatically executes the terms of a contract without the involvement of third parties.Continue Reading

• The role of tech in climate change and climate justice

  In this interview, Insolvent author Christoph Becker discusses tech's complex effects on climate and society and the need to center social justice and sustainability in computing.Continue Reading

• 10 blockchain quiz questions: Test your understanding

  IT leaders are increasingly faced with learning how to implement blockchain in their organizations. Use this blockchain quiz to test your knowledge.Continue Reading

• authentic leadership

  Authentic leadership is a type of management style in which people act in a real, genuine and sincere way that is true to who they are as individuals.Continue Reading

• IT controls

  An IT control is a procedure or policy that provides a reasonable assurance that the information technology (IT) used by an organization operates as intended, that data is reliable and that the organization is in compliance with applicable laws and ...Continue Reading

• IT organization (information technology organization)

  An IT organization (information technology organization) is the department within a company that's charged with establishing, monitoring and maintaining information technology systems and services.Continue Reading

• IT audit (information technology audit)

  An IT audit is the examination and evaluation of an organization's information technology, operations and controls.Continue Reading

• change request

  A change request is a formal proposal for an alteration to some product or system.Continue Reading

• ISACA

  ISACA is an independent, nonprofit, global association that engages in the development, adoption and use of globally accepted information system (IS) knowledge and practices.Continue Reading

• deputy CIO (deputy chief information officer)

  Deputy CIO (chief information officer) is a role within some organizations that generally has responsibility for overseeing day-to-day information technology (IT) operations.Continue Reading

• What to know about ESG data across ERP, enterprise systems

  No single enterprise systems holds the key to ESG reporting. Instead, data is spread across ERP and other software systems. Here's what IT and sustainability leaders should know.Continue Reading

• Key concepts of public vs. enterprise blockchain

  Public and enterprise blockchain have major differences that affect their practicality for specific business applications. Here's what you need to know before deciding.Continue Reading

• Electronic Discovery Reference Model (EDRM)

  The Electronic Discovery Reference Model (EDRM) is a conceptual framework that outlines activities for the recovery and discovery of digital data.Continue Reading

• 6 open source GRC tools compliance professionals should know

  Organizations must meet a variety of regulatory compliance requirements today. Here's a look at six open source GRC tools and related resources that might help.Continue Reading

• Top 4 information security strategy essentials CIOs need

  Right now, hackers are targeting your organization. Fight back by learning how CIOs can create a resilient and strong information security foundation.Continue Reading

• rainmaker

  A rainmaker is an individual who generates an unusually high amount of revenue for an organization by bringing new clients and new business to the company.Continue Reading

• executive dashboard

  An executive dashboard is a computer interface that displays the key performance indicators (KPIs) that corporate officers need to effectively run an enterprise.Continue Reading

• 5 ways tech leaders can power environmental sustainability

  As organizations prioritize environmental sustainability, technology leaders have the opportunity to help support success. Here are five steps that help.Continue Reading

• 10 blockchain use cases in finance that show value

  Blockchain continues to grow in the enterprise as companies in the financial sector expand their use of the technology. Here's a look at 10 established and emerging use cases.Continue Reading

• compliance audit

  A compliance audit is a comprehensive review of an organization's adherence to regulatory guidelines.Continue Reading

• 10 tips for a successful sustainability journey

  Sustainability isn't a one-and-done endeavor but rather a journey your organization will need to prioritize going forward. Here's how to create success.Continue Reading

• innovation manager

  An innovation manager is an employee whose responsibilities focus on the development of new products, services or processes.Continue Reading

• value proposition

  A value proposition is a statement that clearly identifies the benefits a company's products and services will deliver to its customers.Continue Reading

• platform economy

  Platform economy is the tendency for commerce to increasingly move toward and favor digital platform business models.Continue Reading

• 4 sustainability leaders reveal career path, challenges, goals

  There's a demand for companies to create dedicated sustainability roles. Here are key insights and advice from four sustainability leaders on how to succeed in this career path.Continue Reading

• Dodd-Frank Act

  The Dodd-Frank Act (fully known as the Dodd-Frank Wall Street Reform and Consumer Protection Act) is a United States federal law that places regulation of the financial industry in the hands of the government.Continue Reading

• green collar job

  A green collar job is an employment opportunity that helps create or support environmental and sustainable practices and technologies.Continue Reading

• How to become a smart contract developer

  Blockchain fundamentals, programming knowledge, security awareness, and experience in testing and debugging are among the major requirements in smart contract development.Continue Reading

• ledger database

  A ledger database is somewhat modern and commonly refers to a type of database that uses cryptographic techniques, including blockchain, to secure data and enable an immutable ledger.Continue Reading

• SIPOC (suppliers, inputs, process, outputs, customers) diagram

  A SIPOC (suppliers, inputs, process, outputs, customers) diagram is a visual tool for documenting a business process from beginning to end prior to implementation.Continue Reading

• public data

  Public data is information that can be shared, used, reused and redistributed without restriction.Continue Reading

• prototyping model

  The prototyping model is a systems development method in which a prototype is built, tested and then reworked as necessary until an acceptable outcome is achieved from which the complete system or product can be developed.Continue Reading

• digital ecosystem

  A digital ecosystem is a group of interconnected information technology resources that can function as a unit.Continue Reading

• 9 benefits of cryptocurrency in business

  Businesses adopting cryptocurrency can potentially improve their financial liquidity, attract new customers, ensure transaction transparency, reduce fraud and align with Web 3.0.Continue Reading

• How to write an RFP for a software purchase, with template

  Software buying teams should understand how to create an effective RFP. Here's a look at what components to include, along with a free, customizable template.Continue Reading

• 5 tips to successfully implement blockchain for businesses

  When implementing blockchain, organizations should consider what problem they're trying to solve and how blockchain technology will add lasting value.Continue Reading

• Generally Accepted Recordkeeping Principles (the Principles)

  Generally Accepted Recordkeeping Principles is a framework for managing records in a way that supports an organization's immediate and future regulatory, legal, risk mitigation, environmental and operational requirements.Continue Reading

• Information Age

  The Information Age is the idea that access to and the control of information is the defining characteristic of this current era in human civilization.Continue Reading

• 12 tips for evaluating RFP responses

  Buying teams should streamline the request for proposals process to find a suitable vendor. These tips can help an organization evaluate RFP responses effectively.Continue Reading

• Why IT leaders are the emerging champions of sustainability

  Enterprise technology has both a negative and positive impact on sustainability. Learn how IT leaders can help reduce the negative effects and amplify the positive ones.Continue Reading

• ESG marketing: Why it's important and how to draft a plan

  ESG marketing is an essential element of marketing today. However, to be successful, that messaging must be supported by the organization's culture and a well-established ESG plan.Continue Reading

• Agile Manifesto

  The Agile Manifesto is a document that identifies four key values and 12 principles that its authors believe software developers should use to guide their work.Continue Reading

• Total Quality Management (TQM)

  Total Quality Management (TQM) is a management framework based on the belief that an organization can build long-term success by having all its members -- from low-level workers to its highest-ranking executives -- focus on improving quality and, ...Continue Reading

• leadership

  Leadership is the ability of an individual or a group of people to influence and guide followers or members of an organization, society or team.Continue Reading

• Learn the key role technology plays in sustainability

  With ESG and environmental sustainability becoming more important for enterprise success, IT will need to understand its key role. Here's the overview.Continue Reading

• Tech for sustainability: What IT and developers can do

  With the tech industry under increasing pressure to reduce its carbon footprint, developers and IT ops have an essential role to play in sustainability initiatives.Continue Reading

• Introducing our essential sustainability and ESG resource hub

  CIOs, supply chain pros and other stakeholders need information that demystifies sustainability strategies and tech. The new TechTarget site answers those needs.Continue Reading

• transaction

  In computing, a transaction is a set of related tasks treated as a single action.Continue Reading

• device ID (device identification)

  A device ID (device identification) is an anonymous string of numbers and letters that uniquely identifies a mobile device such as a smartphone, tablet or smartwatch.Continue Reading

• hackathon

  A hackathon, also known as a codefest, is a social coding event that brings computer programmers and other interested people together to improve upon or build a new software program.Continue Reading

• proof of concept (POC)

  A proof of concept (POC) is a demonstration of a product in which work is focused on determining whether an idea can be turned into a reality.Continue Reading

• hard skills

  Hard skills are specific abilities, capabilities and skill sets that an individual can possess and demonstrate in a measured way.Continue Reading

• 4 types of employee reactions to a digital transformation

  The success of a digital transformation project depends on employee buy-in. Discover how organizations can address employee reactions to digital transformation.Continue Reading

• enterprise project management (EPM)

  Enterprise project management (EPM) represents the professional practices, processes and tools involved in managing multiple projects taking place simultaneously across the enterprise.Continue Reading

• IT strategy (information technology strategy)

  IT strategy (information technology strategy) is a comprehensive plan that outlines how technology should be used to meet IT and business goals.Continue Reading

• 8 top Web 3.0 use cases and examples

  Smart contracts, automated content creation, targeted advertising, community building and metaverse-like experiences are some of the benefits from anticipated Web 3.0 applications.Continue Reading

• 10 core features of Web 3.0 technology

  Web 3.0 promises to provide what Web 2.0 can't: autonomy for content creators to monetize their own data through blockchain, decentralization, user data ownership and private keys.Continue Reading