TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
-
25 Sep 2026
Salesforce CCaaS to be released globally, adds workforce management
Salesforce's contact center as a service offering replaces a patchwork customers cobbled together to make Service Cloud work, but it puts longtime partners in a peculiar place.
-
25 Sep 2026
AI agents can act. It’s unclear if enterprises can stop them.
As AI agents gain more authority to act on their own, recent incidents are exposing gaps in how enterprises monitor, control and intervene when agents cross established boundaries.
-
25 Sep 2026
Pulling the plug: Why the AI kill switch might be a dead end
As lawmakers push to make AI kill switches mandatory, security leaders warn that the "big red button" may be a dangerous illusion. Here’s why policy doesn't match the technical reality.