TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
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27 Mar 2025
Selangor teams up with Google Cloud on AI
The Teraju AI Selangor initiative will provide state agencies with access to Google Cloud’s AI tools and training to build AI applications in areas such as education and healthcare
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26 Mar 2025
Advanced Software fined £3m over LockBit attack
The ICO has issued a £3m fine to software provider Advanced in the wake of security failings that led to significant disruption to NHS customers in a ransomware attack
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26 Mar 2025
Congress weighs changes to regulatory agency CFPB
Congress is taking a second look at federal agencies like the CFPB and considering reforms to ease regulatory and compliance burdens for businesses.
Business Apps News from the past 365 days
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26 Mar 2025
Oracle bets big on AI, drives Australian business transformation
At the Oracle CloudWorld Tour in Sydney, Oracle executives talked up the company’s strategy to integrate AI across its entire technology stack, empowering Australian businesses to move beyond experimentation and into practical AI-driven solutions
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25 Mar 2025
Kroll reviewing Post Office Horizon’s current integrity and discrepancy identification
The Post Office appoints third party to review Horizon following concerns about current version of the system
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25 Mar 2025
Scottish police hold almost no data on facial recognition use
It is currently impossible to assess Police Scotland’s use of retrospective facial recognition for efficacy and fairness because the force does not collect meaningful information that would enable a proper evaluation
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25 Mar 2025
MPs demand government reconsider response to Post Office compensation report
Select committee calls on government to ‘reflect and revise’ response to Post Office scandal compensation scheme
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24 Mar 2025
OpenAI targets customer service with new audio models
The models build on GPT-4o and 4o mini architecture. With it, developers can control tone so that contact center agents can effectively help customers on the other end of the call.
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24 Mar 2025
Channel moves: Who’s gone where?
Moves of note over the past seven days at Network Group, Coro, Nebula and GFT
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24 Mar 2025
‘Bankenstein’ and a cold calculation means banking crashes will continue
Following a three-day crash at Barclays, UK banks were forced to explain to MPs when, how and why digital services became unavailable over past two years
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24 Mar 2025
Oracle plants agentic AI flag in business process automation
Oracle promotes its Agentic AI Studio, unveiled at OracleCloud World Tour London, as an avowed business process automation accelerant
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24 Mar 2025
APIs key to unlocking AI agent potential, says MuleSoft
Most Asia-Pacific IT leaders have either implemented or intend to deploy agentic AI in the next two years, but success will hinge on the implementation of APIs that AI agents rely on
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23 Mar 2025
How Jetstar is tapping data analytics
Low-cost carrier Jetstar is using the Snowflake data platform to optimise the number of meals to carry onboard and to generate flight schedules, among other data analytics initiatives to improve its operations
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21 Mar 2025
Channel catch-up: News in brief
Developments this week at CMS Distribution, SoftwareOne, Dell, Integrity360, Evolve IP and Softcat
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20 Mar 2025
Oxa taps Nvidia to accelerate industrial mobility automation
Self-driving vehicle software provider announces deepened collaboration with AI processor leader to accelerate plans in IMA sector, through the support of physical AI, generating photoreal virtual world states to enhance its own training tools
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20 Mar 2025
SonicWall and Azul note channel momentum
Vendors share details of how the channel drove sales in 2024
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20 Mar 2025
What HP’s Amplify announcements mean for UK partners
The vendor’s UK&I channel lead talks us through the changes that were announced this week
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20 Mar 2025
Government considering redress scheme for families of Post Office scandal victims
Campaign group brings together the children of subpostmasters to meet Post Office minister to discuss redress for their suffering
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20 Mar 2025
Oracle launches new AI Agent Studio in Fusion suite
The studio is designed for Oracle customers that already have most of their data situated in the Fusion suite. It includes new libraries and a trust and security framework.
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19 Mar 2025
Air New Zealand takes off with digital transformation deal
The airline aims to become a digital leader with TCS’s help to improve fleet management, crew scheduling and ground services through the use of artificial intelligence
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19 Mar 2025
Process mining vendor Celonis sues SAP over data access
Celonis slaps SAP with a lawsuit over third-party access to data for its process mining applications.
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19 Mar 2025
Interview: Cynthia Stoddard, CIO, Adobe
After nearly 10 years in post, Adobe’s CIO is still driving digital transformation and looking to deliver lasting change through technology
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19 Mar 2025
Softcat ahead of expectations after solid first half
Channel player shares results for the first six months of its fiscal year with double-digit growth across all the key metrics
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19 Mar 2025
Zoom debuts new agentic AI skills and agents for Zoom AI Companion
AI-first work platform provider expands agentic skills across the entire portfolio using reasoning and memory to take action and orchestrate task execution, conversational self-service and custom agent creation
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19 Mar 2025
How Telefónica avoided VMware price hike
While some some organisations look for alternatives to VMware, Telefónica Germany has taken a different approach based on third-party support
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19 Mar 2025
Former subpostmaster to sue Post Office and Fujitsu for judgment ‘obtained by fraud’
Lee Castleton, one of a group of seven former subpostmasters who began the fight against the Post Office in 2009, triggers ‘seismic’ shift in Post Office scandal
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18 Mar 2025
Digital Realty enters Indonesia through joint venture
New joint venture, Digital Realty Bersama, will develop and operate datacentres across Indonesia to meet the increasing demand for digital infrastructure in Southeast Asia’s biggest economy
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18 Mar 2025
Formula 1 accelerates decision response with team content delivery
AI services and digital transformation specialist claims to have halved crucial response times in Formula 1, redefining how teams analyse race data in real time
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18 Mar 2025
Adobe joins agentic AI fray with platform, prebuilt agents
2025 is the Year of Agentic AI -- and it's only March.
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18 Mar 2025
Cisco unveils Webex agentic AI systems to automate CX, EX
Mission to transform contact centres into customer experience centres sees systems for core collaboration platform designed to predict and automate customer and employee experiences
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18 Mar 2025
Channel moves: Who’s gone where?
Moves of note over the past week at Six Degrees, Business Systems, MLL Telecom, Claroty and Sysdig
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18 Mar 2025
Seaco charts course for unified security strategy
Shipping container leasing giant consolidates security tools onto a single platform, leveraging AI and extended detection and response to improve security operations
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17 Mar 2025
Cisco makes Webex AI updates widely available
The Cisco AI Assistant in Webex Contact Center and the Webex AI Agent for self-service customer support are now generally available. More AI features are coming.
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17 Mar 2025
Microsoft takes Teams Phone to Dynamics 365 Contact Center
Microsoft's updates for Teams Phone include Dynamics 365 Contact Center integration and Copilot features to improve customer service.
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17 Mar 2025
Zoom advances AI Companion with agentic AI
Zoom's AI Companion improvements include automated tasks, better action item detection and real-time note taking. The new features will be launched in stages through mid-2025.
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17 Mar 2025
Online Safety Act measures come into effect
Regulator Ofcom is now able to take enforcement action against platforms under the Online Safety Act if they fail to proactively safeguard against content such as terrorist or child sexual abuse material
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17 Mar 2025
Qualtrics releases employee, customer service AI agents
Qualtrics joins the agentic AI free-for-all in CX.
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17 Mar 2025
Who takes responsibility? Birmingham’s ERP extraordinary meeting
Council members took the opportunity to raise their concerns during the Birmingham City Council ERP meeting, which took place on 11 March
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17 Mar 2025
Genesys, Google add to contact center generative AI services
Genesys and Google roll out their next wave of AI tools for customer service.
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17 Mar 2025
How Oracle is using AI to combat financial crime
The tech giant is leveraging artificial intelligence to surface fraudulent financial transactions and improve the efficiency of financial crime investigations, offering relief to banks battling high costs and alert fatigue
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14 Mar 2025
AI in the workplace: Businesses brace for new rules
States are tightening rules on AI in the workplace, while the federal government pushes for deregulation, setting up a battle over hiring and bias laws.
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14 Mar 2025
AI Action Summit review: Differing views cast doubt on AI’s ability to benefit whole of society
Governments, companies and civil society groups gathered at the third global AI summit to discuss how the technology can work for the benefit of everyone in society, but experts say competing imperatives mean there is no guarantee these visions will win out
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14 Mar 2025
Minister asks for evidence of Post Office ECCO+ system problems
Subpostmaster federation is calling on former Post Office crown branch staff to come forward if they experienced problems with ECCO+
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14 Mar 2025
Channel catch-up: News in brief
Developments this week at Exertis Supplies, Softcat, Konica Minolta Business Solutions, Fivetran, SUSE and Centreon
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13 Mar 2025
Sky Business finds louder voice for collaboration
Business-to-business division of media and entertainment company announces communications platform to help UK firms boost productivity and collaboration by integrating advanced features like video conferencing
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13 Mar 2025
SCC steps up sustainability efforts
Channel player SCC works to share more emissions data with customers and provide asset disposal for those looking to upgrade devices to Windows 11
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13 Mar 2025
Supercars team BJR taps Extranet Systems for racing edge
As the demands of motorsports grow, Supercars team Brad Jones Racing turns to IT specialist Extranet Systems to manage crucial areas such as security, backup and disaster recovery
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12 Mar 2025
Apple slated in CMA mobile browser investigation
Apple policies are main focus, but Google doesn’t escape the regulator’s scrutiny either, with its business practices to promote Chrome coming under fire
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12 Mar 2025
Salesforce execs at TDX 25: Agentforce a whole system AI play
Salesforce executives present its Agentforce agentic AI technology as a ‘whole system’ approach not hung up on large language models. They say it is a ‘holy trinity’ of data, apps and agents
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11 Mar 2025
Singapore Airlines to roll out Salesforce Agentforce
Singapore’s flagship carrier is deploying Salesforce’s Agentforce AI agent platform to improve customer interactions and personalise experiences
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11 Mar 2025
March Patch Tuesday brings 57 fixes, multiple zero-days
The third Patch Tuesday of 2025 brings fixes for 57 flaws and a hefty number of zero-days
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11 Mar 2025
Musk claims of Ukraine DDoS attack derided by cyber community
Elon Musk draws criticism after accusing Ukraine of being behind a significant DDoS attack against social media platform X
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11 Mar 2025
Hadean, Google Cloud team to develop AI-powered spatial computing
Technology partnership looks to facilitate the creation of highly realistic and responsive simulations, optimising training exercises and planning scenarios to help organisations develop deeper understanding of potential situations
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11 Mar 2025
SailPoint expands MSP programme
Security player widens the customer base its managed service provider partners can go after
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11 Mar 2025
UK government under-prepared for catastrophic cyber attack, hears PAC
The Commons Public Accounts Committee heard government IT leaders respond to recent National Audit Office findings that the government’s cyber resilience is under par
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11 Mar 2025
Climb’s AI Academy coming to UK and Ireland
Distributor shares 2024 financial update and indicates its AI Academy scheme launched in Germany last autumn will be coming to the UK and Ireland later this year
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10 Mar 2025
Channel moves: Who’s gone where?
Moves in the past week at BCN, Agilitas IT Solution, Cybit, Abacus Group, Commvault, Schneider Electric and Wordwatch
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07 Mar 2025
Amplitude voice of the customer capability targets 'rage close'
Amplitude rolls out VOC features from Command AI acquisition.
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07 Mar 2025
Channel catch-up: News in brief
Developments this week at Schneider Electric and OVHcloud, while SonicWall and Sophos talk MDR
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07 Mar 2025
IWD: Women bring ‘significant business advantage’ to channel
As the world marks the importance of women amid the inspirational stories of those who work across the channel, there are calls for more positive action as World Economic Forum predicts gender equity will not be reached for another five generations
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07 Mar 2025
Managing security in the AI age
Gartner experts offer guidance on harnessing AI’s power while mitigating its risks, from managing shadow AI to implementing security controls and policies
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06 Mar 2025
Corndel adds to evidence of channel role in providing AI education
More research reinforces the sense of disconnect between business leaders and their staff when it comes to using artificial intelligence, presenting opportunitities for the channel
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06 Mar 2025
Why did IT suppliers allow Birmingham City Council to go live with Oracle?
Councillors at the local authority’s budget setting and audit committee meetings raised questions as Birmingham faces budget deficits
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06 Mar 2025
NHS chief data officers concerned by FDP roll-out
The Chief Data and Analytical Officers Network has raised concerns over the way the NHS Federated Data Platform is being implemented and NHS England’s approach to its adoption
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06 Mar 2025
Wavenet working with Konversational to improve systems
MSP Wavenet chooses Irish firm to help deploy ServiceNow to improve its workflow processes
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06 Mar 2025
Going beyond search: Elastic’s observability and security play
Elastic’s chief product officer Ken Exner talks up the company’s expansion into observability and security and how it balances innovation with community contributions and monetisation
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06 Mar 2025
TDX 2025: Salesforce vaunts Agentforce 2dx as evolved agentic AI platform
Salesforce unveils Agentforce 2DX as further development of its autonomously agentic AI platform at its developer conference in San Francisco
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06 Mar 2025
Big bank systems crashed for over 800 hours in last two years due to IT outages
Bank bosses forced to reveal extent of banking IT failures to MPs on the Treasury Select Committee
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05 Mar 2025
Trump's DEI policy crackdown meets corporate resistance
President Donald Trump has delivered a blistering attack against DEI policies. But data shows diversity helps businesses succeed, not flounder.
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05 Mar 2025
UBDS Digital taking lifecycle transformation approach
Transforming customers could mean more than just replacing legacy kit and rolling out some fresh apps
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05 Mar 2025
Microsoft rolls out sales agents, connector to Salesforce
Microsoft joins the autonomous sales agent fray.
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05 Mar 2025
Salesforce banking on autonomous agents with Agentforce 2dx
Salesforce keeps up torrid pace for agentic AI development.
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04 Mar 2025
NHS rolls out AI app to predict and prevent falls that could land patients in hospital
Healthtech company Cera's artificial intelligence app can also predict the onset of winter viruses, and is being keenly adopted across the NHS
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04 Mar 2025
MWC 2025: Comms tech consortium begins XR trials on 5G Standalone network
Collaboration between Ericsson, T-Mobile and Qualcomm looks to pioneer the next wave of 5G low latency operator services, beginning with supporting demanding mobile immersive experiences
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04 Mar 2025
Nutanix event shows massive interest in VMware migration
A recent event held by VMware rival Nutanix attracted many people new to the hyperconverged infrastructure provider
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04 Mar 2025
Metropolitan Police concern puts brakes on Post Office Horizon data migration
The Post Office has paused its project to migrate all Horizon data from Fujitsu systems to its own while in discussions with Metropolitan Police
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03 Mar 2025
Channel moves: Who’s gone where?
Moves announced at Avanade, Eficode, Epson, Snom Technology and k-commerce
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28 Feb 2025
Channel catch-up: News in brief
Developments this week at Nebula, Everything Tech Group, Check Point, monday.com, Scality, Horizon3.ai, TD Synnex, DTP Group and CrowdStrike
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28 Feb 2025
Salesforce Agentforce AI update targets healthcare
Salesforce customizes Agentforce for clinical care, public health and pharmaceuticals.
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28 Feb 2025
Post Office makes first official apology to Capture users
The Post Office has written to former Capture user Ken Tooby to apologise for its failings which devastated his family’s lives
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28 Feb 2025
Major UK banks hit by payday digital banking problems again
A month after Barclays suffered online banking problems, customers at multiple banks report further issues
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27 Feb 2025
'Positive steps' in redress for Post Office Capture victims
Lawyers say progress has been made in efforts to provide financial redress and justice for former users of the Post Office's flawed Capture system
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27 Feb 2025
MPs grill X, TikTok and Meta about online misinformation
Representatives from the social media firms said that while the scale of their platforms makes content moderation difficult, they are effectively dealing with the vast majority of misinformation
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27 Feb 2025
Peer demands Fujitsu cough up £300m interim payment towards Post Office scandal bill
Kevan Jones tells fellow peers in the House of Lords that Fujitsu should also be barred from bidding for public sector contracts
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27 Feb 2025
Data, training complexities make DIY AI agents difficult
Agentic AI is complex, so choose your development path carefully.
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27 Feb 2025
CVE volumes head towards 50,000 in 2025, analysts claim
Many trends, notably a big shift to open source tools, are behind an expected boom in the number of disclosed vulnerabilities
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26 Feb 2025
Alibaba Cloud open sources video foundation models
The Chinese tech giant releases Tongyi Wanxiang 2.1 family of video foundation models as open source, including a smaller version enabling video creation on standard laptops
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26 Feb 2025
Study: Workers will trade 25% of pay for remote, hybrid jobs
Tech workers would take a pay cut for hybrid or remote jobs, but employers aren't lowering wages, suggesting that high demand isn't driving pay down.
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26 Feb 2025
Channel education needed to support more successful AI adoption
Research from WalkMe underlines the dangers of rolling out artificial intelligence tools and software without preparing users
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26 Feb 2025
Apple and Dassault Systèmes join forces for digital twin Vision
Leading connected engineering software provider teams with CE giant to take advantage of state-of-the-art immersive viewing to realise digital twin-based product design and manufacturing platform
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26 Feb 2025
WWT and Kyndryl expand customer support centres
Firms invest in more logistics and enablement capability to increase the assistance they can offer those users looking for help with digital transformation and artificial intelligence
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26 Feb 2025
Dragonwing take flight to boost Qualcomm industrial, embedded IoT offer
Connected processor and artificial intelligence company establishes brand for suite of industrial and embedded IoT, enterprise and networking solutions
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26 Feb 2025
Engineering at tipping point as manufacturing embraces Industry 5.0
Leading connected engineering software provider unveils vision of generative AI-based design to support new age of industrial applications with sustainability and virtual processes at the core
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26 Feb 2025
Lord Holmes warns of increasingly ‘urgent’ need to regulate AI
The real-world negative impacts of artificial intelligence will only get worse if the UK does not move to regulate the technology in a way that centres on accountability, trust and public participation, says Lord Holmes
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25 Feb 2025
Salesforce, Google ink $2.5B deal to bring Gemini to Agentforce
The deal gives Salesforce customers multi-cloud and LLM flexibility.
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25 Feb 2025
Davies gets CEO role at Maintel
After a year holding the position on an interim basis, the managed service provider has confirmed Dan Davies will continue navigating the business through its transformation strategy
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25 Feb 2025
Quantum innovation balances on commercial tightrope
While there is plenty of innovation in quantum technology, the industry needs greater collaboration to develop commercially viable systems
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24 Feb 2025
Zendesk to acquire Local Measure, boosting AI-powered voice capabilities
The acquisition will strengthen Zendesk’s contact centre offering and integration with Amazon Connect, targeting larger enterprise clients
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24 Feb 2025
Zendesk acquires Local Measure CCaaS, CX platform
Zendesk expands its CCaaS capabilities with Local Measure acquisition.
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24 Feb 2025
Government seeks payments tech partner through £49m contract
UK government wants tech partner to help it embed open banking functionality into its Gov.uk Pay platform
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24 Feb 2025
Channel moves: Who’s gone where?
We take a look at the moves of note this week at Ingram Micro, Proact, Myriad360, Zyxel and Barracuda
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24 Feb 2025
HMRC working to resolve system glitch that doubles self-assessment tax rebates
A communications glitch in systems processing tax self-assessments has seen rebates duplicated in ‘very niche scenarios’
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21 Feb 2025
Auditor: 2026 till Birmingham recovers from botched Oracle project
Grant Thornton’s report into a botched Oracle Fusion implementation at Birmingham City Council finds governance and risk comprehension failures to be at the heart of the fiasco