TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
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05 Sep 2025
Fivetran's Tobiko Data acquisition aids data transformation
The purchase provides the data integration vendor with its own data transformation framework to augment capabilities it provides through integrations with third-party specialists.
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05 Sep 2025
Medicare RPM payments spike spurs HHS-OIG oversight
A new HHS-OIG report reveals a 31% jump in Medicare RPM payments from 2023-24, indicating a need to expand billing practices oversight in this arena.
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05 Sep 2025
Execs prioritizing health AI, but adoption barriers persist
Health AI remains a key technology priority for healthcare executives; however, new survey results show hurdles to adoption, including appropriate AI utilization.
Business Apps News from the past 365 days
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05 Sep 2025
Jaguar Land Rover cyber attack keeps workers at home
The recent cyber attack on Jaguar Land Rover is keeping workers out of the plants as possible attack group identity becomes public
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05 Sep 2025
Lloyds Bank to use Workday software to help select staff for redundancy
Lloyds Banking Group will analyse data on HR software to help it select staff for redundancy
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05 Sep 2025
Channel catch-up: News in brief
Developments of note this week at Synaxon, Ricoh Europe, Zyxel Networks, SentinelOne and Sharp
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05 Sep 2025
How Metrobank is tapping VMware Cloud Foundation
The Philippine bank has adopted nearly all of the capabilities in VMware’s private cloud platform to modernise its IT infrastructure while reaping cost savings
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04 Sep 2025
Depression, anxiety, PTSD and suicidal thoughts: Post Office victims speak out
Report finds that former subpostmasters suffered and are continuing to suffer severe mental and physical problems due to their treatment by the Post Office
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04 Sep 2025
Sticking with Windows 10 could be costly
As the clock ticks down on support for the OS, research indicates that sticking with the platform could be expensive
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04 Sep 2025
Number of UK banks reporting AI-driven productivity improvements doubles
Survey shows that half of UK banks will increase spending on artificial intelligence as more see AI-related productivity gains
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04 Sep 2025
Mercedes-AMG Petronas F1 team chooses SAP Cloud ERP to gain edge
Formula 1 team Mercedes-AMG Petronas has chosen SAP Cloud ERP to help it comply with upcoming regulatory changes from the FIA
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03 Sep 2025
HubSpot adds 200 features to platform, much of it agentic AI
HubSpot adds to its Breeze agentic AI componentry.
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03 Sep 2025
HubSpot adds 200 features to platform, much of it agentic AI
HubSpot adds to its Breeze agentic AI componentry.
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03 Sep 2025
Westcon-Comstor provides update on sustainability progress
Distributor continues to move towards cutting carbon emissions and working with the rest of the channel to do the same
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03 Sep 2025
IT departments face huge Windows 10 support bill
When Windows 10 reaches end-of-life on October 14th, organisations will need to purchase an Extended Support contract to receive Microsoft patches
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03 Sep 2025
Open banking take-up grows by a third
Rising payments are driving the adoption of open banking, with more than 15 million users in July
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02 Sep 2025
OpenAI targets India with datacentre push
The AI firm is planning to open a one-gigawatt datacentre in India, which could reduce latency, ensure regulatory compliance and give it an edge over hyperscalers
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02 Sep 2025
Cyber attackers damage Jaguar Land Rover production
Jaguar Land Rover reports a cyber attack has ‘severely disrupted’ its vehicle production and retail operations, recalling similar attacks on other prominent British brands this year
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02 Sep 2025
Scottish Widows completes migration of millions of accounts to TCS platform
Pension provider reaches milestone in its digital transformation with Indian IT services giant
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02 Sep 2025
Fujitsu’s roots in government go too deep
MPs and peers call on prime minister to review Japanese supplier’s ‘eligibility’ to bid for government contracts
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02 Sep 2025
JFrog extends DevSecOps playbook to AI governance
The software security specialist is leveraging its capabilities in DevSecOps to address security, data provenance and bias in AI models
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01 Sep 2025
SCC welcomes fresh CEO
Channel player ushers in next chapter in 50-year history with the arrival of an experienced executive to take it forward
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01 Sep 2025
Channel moves: Who’s gone where?
The past few days of the summer have included a number of personnel moves
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31 Aug 2025
Google Cloud brings on-premise Gemini AI to Singapore
Move allows government agencies and regulated industries to run Google’s most powerful artificial intelligence models in their own datacentres, directly addressing data security and residency requirements to fuel the nation’s AI ambitions
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29 Aug 2025
AI supports care of Palestinian refugees in Lebanon hospital
Artificial intelligence pilot in Lebanon hospital aimed at freeing up time for medics to treat more Palestinian refugees
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29 Aug 2025
Home Office ‘backdoor’ seeks worldwide access to Apple iCloud users’ data, court documents confirm
A court filing states that a government order against Apple would give it the capability to access communications and metadata of customers using the iCloud service anywhere in the world
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29 Aug 2025
8x8 lines up for Southampton FC to boost customer experience
Integrated customer experience platform provider extends role as official partner of English Football League Championship team, with cloud platform supporting ticketing and hospitality and delivering unique fan experiences
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28 Aug 2025
Salesforce Agentforce for Public Sector woos government users
Salesforce sets up MCP servers and testing environments for AI agents, and customizes Agentforce for the government vertical.
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28 Aug 2025
Zopa Bank seeks partners to form AI skills coalition
Survey by Juniper Research and Zopa Bank reveals full return on investment in artificial intelligence over next five years
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28 Aug 2025
Microsoft refuses to divulge data flows to Police Scotland
Tech giant Microsoft is declining to share key information with Police Scotland about where the sensitive data it uploads to Office 365 will be processed, leaving the force unable to comply with UK-wide data protection laws
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27 Aug 2025
FairPrice taps Google Cloud to build agentic AI workforce
Singapore’s largest retailer is deploying a suite of agentic AI applications built on Google’s Gemini, Vertex AI and Agentspace to transform its customer experience and internal workflows
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27 Aug 2025
Microsoft shares insights from SI artificial intelligence initiative
Vendor has been working with a selection of partners over the past few months to support wider cloud and AI adoption
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26 Aug 2025
Social media algorithms exposing children to violent pornographic content, report shows
A report by the Children’s Commissioner reveals that social media algorithms are pushing unsolicited, violent, pornographic content to children who use these platforms
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21 Aug 2025
Proposed U.S. law targets contact center AI, offshoring
Contact centers are in the sights of bills before the House and Senate with bipartisan support.
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21 Aug 2025
Moscow exploiting seven-year-old Cisco flaw, says FBI
US authorities warn of an uptick in state-sponsored exploitation of a seven-year-old vulnerability in Cisco's operating system software
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21 Aug 2025
ICO investigates lawfulness of algorithms used in immigration enforcement
The UK information commissioner is investigating claims that the use of algorithms by the Home Office to make recommendations on migrants breaches privacy laws
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21 Aug 2025
Police investigation into Post Office scandal to cost more than £50m
Metropolitan Police-led investigation into Post Office scandal is expected to run to 2030 and cost taxpayers tens of millions of pounds
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21 Aug 2025
Subpostmaster federation accepted money from Fujitsu in run-up to High Court Post Office trial
The National Federation of Subpostmasters accepted sponsorship money from Fujitsu in the run-up to a High Court case examining the IT firm’s faulty Post Office system
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21 Aug 2025
Reserve Bank of India proposes framework for AI adoption in India’s finance sector
India’s central bank has proposed a framework to guide artificial intelligence adoption in the financial sector, along with recommendations to build shared infrastructure, implement safeguards and promote financial inclusion
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21 Aug 2025
Interview: Simon Goodyear, chief information and technology officer, Redwood Bank
Redwood Bank’s new IT boss is a problem solver who wants to eradicate every unnecessary Excel spreadsheet
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21 Aug 2025
Dell builds on $50m Singapore investment with new AI hub
Dell Technologies has opened an AI innovation hub to speed artificial intelligence adoption for enterprises across Asia-Pacific and upskill 10,000 students and mid-career professionals in Singapore
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20 Aug 2025
GenAI makes its way into Microsoft Excel, Adobe Acrobat Studio
The new AI features transform documents and spreadsheets into interactive tools that enhance productivity and streamline workflows across industries.
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20 Aug 2025
Interview: David Walmsley, chief digital and technology officer, Pandora
The jewellery retailer is building on a four-year digital transformation by adding agentic AI alongside a major overhaul of its back-end ERP infrastructure
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20 Aug 2025
Metropolitan Police contract with Fujitsu is ‘potential conflict of interest’ amid Post Office probe
Freedom of information request reveals sub-contract between Fujitsu and the police force leading nationwide investigation of the IT firm’s part in the Post Office scandal
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19 Aug 2025
AI agents evolve how automated customer service works
Thrive, a managed services provider, discusses real-world applications of AI agents for customer service.
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19 Aug 2025
Concierge now on call 24/7 for Zoom Phone
AI-first work platform provider unveils integration of virtual agent with phone platform to deliver concierge experience for organisations that ‘goes beyond’ basic call answering services or auto-attendants
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18 Aug 2025
AI tackles customizations in SAP clean core migrations
New tools from Lemongrass and Kyndryl are designed to find custom code and figure out what to do with it when moving to a clean core in S/4HANA Cloud transition.
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18 Aug 2025
Okta: AI adoption fuels problems for identity management
Okta research indicates the emergence and growth of novel security problems, connected with the spread of AI agents and non-human identities
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18 Aug 2025
Docusign moves beyond e-signatures with AI-powered contract platform
Docusign CEO Allan Thygesen explains how the company is leveraging its brand recognition and GenAI capabilities to solve decades-old problems in how businesses create, negotiate and manage contracts
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15 Aug 2025
Zendesk CTO on the new era of customer experience
Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience
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15 Aug 2025
Channel catch-up: News in brief
Developments this week at ANS, Node4, Cohesity, Phoenix Software, Dell and Chainguard
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15 Aug 2025
Autocratic UAE gets democratic artificial intelligence
US-China rivalry has come to a head in authoritarian Gulf state UAE, where OpenAI is attempting to make a stand for democracy and free speech
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15 Aug 2025
Vodafone Greece automates deals for customers, saves 500 staff-days of work
Vodafone Greece hired an implementation partner for a business process management project while its own staff observed and learned how to use the technology
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13 Aug 2025
SAP touts Business Suite as key to enterprise AI
The German software giant pitched its Business Suite set of integrated applications for the AI era, along with the SAP Joule copilot as the future orchestrator of business workflows, at its customer conference in Melbourne
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13 Aug 2025
Fujitsu orders staff to retain Post Office-related documentation as it braces for legal action
Japanese supplier tells all UK staff to preserve documents related to its work with the Post Office
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13 Aug 2025
ODI tells EU to balance AI safeguards with innovation promotion
The Open Data Institute has published a manifesto to guide European Union data and artificial intelligence policy formation
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12 Aug 2025
Eight critical RCE flaws make Microsoft’s latest Patch Tuesday list
Microsoft rolls out fixes for over 100 CVEs in its August Patch Tuesday update
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12 Aug 2025
'AI receptionist' IVR takes flight with customer service
Traditional rules-based interactive voice response technology could be on its way out.
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12 Aug 2025
Workday research: 75% of employees will work with artificial intelligence, but not for it
Workday research finds 75% of workers like AI as a teammate, but only 30% want it to be the boss. Trust in the technology may grow with use, but human focus, clear roles and governance are key
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12 Aug 2025
UK state-owned bank goes cloud-native
State-owned National Savings and Investments bank used contract renewal as an opportunity to keep pace with changes in the market
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12 Aug 2025
Forrester: Marketeers leaning toward smaller B2B events
Analyst house Forrester shares its insights into the state of the global events market, with pressure is mounting to make them rewarding and cost-effective
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12 Aug 2025
Salesforce research: CFOs zealous for agentic AI
A Salesforce study says chief financial officers have shifted from agentic artificial intelligence caution to putting the technology front and centre of their business strategies
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12 Aug 2025
Ola’s Krutrim builds ‘AI-first’ sovereign cloud for India
Krutrim is building a vertically integrated technology stack to make AI affordable, scalable and sovereign for Indian businesses while catering to the country’s linguistic needs
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11 Aug 2025
Channel moves: Who’s gone where?
Personnel moves of note this week at Noma Security, Maintel, Quest Software, JumpCloud and Panasonic Connect
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08 Aug 2025
Interview: How PXP shifted off VMware
When a business begins to see less and less value from an incumbent IT provider, especially as its software becomes more expensive, it might be time to switch. Here’s how one company did just that
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06 Aug 2025
OVHcloud rejigs partner team and increases support
Cloud player makes a fresh hire and a couple of promotions to change the lineup responsible for delivering partner programmes
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06 Aug 2025
OpenAI now offers open AI models, but CIOs need to assess the risk
Open models offer enterprise IT a way to build tailored LLMs trained on corporate content. Open AI is now offering two open models
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06 Aug 2025
ADP shuffles executive pack to drive growth
Assured Data Protection makes management changes to build on the momentum the managed service provider has seen in recent years
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06 Aug 2025
Airtel to sell its in-house tech globally, inks deal with Singtel
The Indian telecoms giant is commercialising the digital tools it built for its own vast network, using its subsidiary, Xtelify, to challenge cloud providers in India and sell its AI software to peers like Singtel and Globe Telecom
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05 Aug 2025
How Australian firms are using graph databases
Banks, miners and police forces in Australia are among those using graph databases to provide the context and data relationships needed for more accurate and trustworthy AI, moving projects from experimentation to production
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05 Aug 2025
Salesforce, ServiceNow invest in Genesys agentic AI workflow
Two rivals pump cash into CCaaS leader Genesys in hopes that their respective AI agents grow roots into its users' contact centers.
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05 Aug 2025
AI saves time and delivers efficiencies at Advania
A year on from rolling out artificial intelligence tools across the business, Advania’s CEO shares the positive impact the technology has had
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05 Aug 2025
How StanChart balances AI-powered innovation with security
Alvaro Garrido, Standard Chartered’s technology and security chief, explains how multi-layered defences and its approach to data protection allows the bank to embrace artificial intelligence without compromising on security
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04 Aug 2025
SAP hopes SmartRecruiters buy will bolster SuccessFactors
SAP is betting that acquiring SaaS talent acquisition provider SmartRecruiters will revive SuccessFactors in the agentic AI era.
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04 Aug 2025
Proliferation of on-premise GenAI platforms is widening security risks
Research finds increased adoption of unsanctioned generative artificial intelligence platforms is magnifying risk and causing a headache for security teams
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04 Aug 2025
Agentic AI a target-rich zone for cyber attackers in 2025
At Black Hat USA 2025, CrowdStrike warns that cyber criminals and nation-states are weaponising GenAI to scale attacks and target AI agents, turning autonomous systems against their makers
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04 Aug 2025
Channel moves: Who’s gone where?
Moves of note at CDW, Nexer Enterprise Applications, GCX Managed Services and Sweep
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04 Aug 2025
Advania integrates Servium and CCS Media
Channel player completes the process of bringing together its acquired businesses on time and is already reaping the benefits
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04 Aug 2025
Integrated platforms offer lifeline to Singapore’s F&B sector
A partnership between payments firm Adyen and restaurant operating system provider Atlas is helping merchants to streamline operations, slashing errors by up to 80% and boosting sales as the sector faces record closures
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03 Aug 2025
NUS and Google team up on AI research centre
The National University of Singapore and Google will set up a joint research centre focused on applied AI in education, law, and public health while also building a talent pipeline for the city-state
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01 Aug 2025
Channel catch-up: News in brief
Developments this week at TD Synnex, Insight Enterprises, Kite Distribution, Cynomi, Fortinet and Confluent
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01 Aug 2025
Microsoft, DISG launch AI agent accelerator programme
Microsoft and DISG’s programme will provide cloud credits, training and tools to local businesses as part of a national push to create ‘frontier firms’ where humans work alongside autonomous AI agents
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31 Jul 2025
Microsoft reports massive cloud uptick as CMA questions licensing
The company’s latest quarterly results show that the Microsoft cloud is booming. But the CMA is not happy with how it’s winning business
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31 Jul 2025
ServiceNow targets ‘data hell’, eyes BI play
The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market
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30 Jul 2025
Be wary of enterprise software providers’ AI
IT leaders need to assess lock-in risk, data silos, a lack of openness, removal of discounts and product bundling in AI offerings
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30 Jul 2025
GTDC: Improving vendor distribution onboarding will accelerate results
Distribution organisation GTDC has shared research with suggestions of best practices that the industry can follow to improve the environment around signing partners
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29 Jul 2025
European Commission ignores calls to reassess Israel data adequacy
The European Commission is ignoring calls to reassess Israel’s data adequacy status in spite of concerns raised about its data protection framework and use of personal data in ‘repressive practices’
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29 Jul 2025
Logicalis targets APAC’s mid-market with ‘GSI quality’ services
The global technology service provider is banking on its ‘think global, act local’ strategy, a deep focus on application modernisation and security to differentiate itself in the region
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28 Jul 2025
Tesco IT problems lead to undelivered groceries and angry customers
Tesco customers have been left without groceries after IT problems disrupted deliveries from stores and fulfilment centres
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28 Jul 2025
European digital market figurehead pleads to Westminster
Big EU industry joins with Europhile MP to persuade obstinate government officials to join the dataspaces intended to become the bedrock of Europe’s digital single market
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28 Jul 2025
Context: UK distribution shows strength in Q2
Second-quarter growth enjoyed by UK distributors was better than that experienced by continental counterparts
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28 Jul 2025
Microsoft opens first Southeast Asia research lab
Microsoft Research Asia’s Singapore facility will pursue breakthroughs in domain-specific foundation models and agentic AI for sectors like healthcare and finance, aligning with the country’s AI strategy
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25 Jul 2025
Channel catch-up: News in brief
Developments this week at Westcoast, Exertis, TD Synnex, Orange Cyberdefense, Iomart, Source Code Control and Pentest People
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25 Jul 2025
Post Office will not compensate subpostmasters for IT outage
Subpostmasters were unable to trade for nearly two hours last week when a problem at a Fujitsu datacentre put the Horizon system offline, but they will receive no payment for lost business
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25 Jul 2025
Interview: Cambridge Consultants CEO Monty Barlow scans for tech surprises
Cambridge Consultants is a technology and consulting business unit of Capgemini. Its chief executive, Monty Barlow, talks about its heritage and vision for the future of digital technology
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24 Jul 2025
How Salesforce deploys its AI agents internally
Is 30% to 50% of the work at Salesforce really done by AI, as CEO Marc Benioff claimed? We put that question to the company's chief digital officer.
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24 Jul 2025
SAP Q2 2025: 9% revenue growth to €9bn, with steady pace in cloud ERP
Amid what SAP CEO Klein has called this year’s ‘economic uncertainty’, the supplier posted 9% revenue growth for Q2 2025, with cloud revenue up 24%
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24 Jul 2025
IBM chief confident AI isn’t eroding other parts of the business
Chairman, president and CEO Arvind Krishna talks of growth and margin expansion as Big Blue expects artificial intelligence to deliver internal savings of $4.5bn this year
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24 Jul 2025
UK loses second spot in global fintech to UAE
The UK has been pushed into third spot on global fintech market size data for the first half of this year
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24 Jul 2025
PUMA makes tracks to cloud-based telephony on Microsoft Teams
Multinational cloud telephony provider selected by leading global sports brand to accelerate its global move to cloud telephony by introducing local telco contracts with a fully cloud-based collaboration solution
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24 Jul 2025
Avaya accelerates Model Context Protocol for customer experience
Latest part of corporate evolution sees enterprise software provider accelerate innovation-first ‘moonshot’ initiative into core customer experience platform’s 2025 roadmap
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24 Jul 2025
ServiceNow tackles ‘sidecar AI’ chaos with agentic workforce strategy
ServiceNow unveils agentic workforce strategy to orchestrate autonomous AI agents across business processes to help organisations avoid the complexity and problems with managing disconnected applications
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23 Jul 2025
Salesforce rewires Slack for agentic AI, enterprise search
Slack gets AI infusion in Salesforce's runup to Dreamforce, chief product officer explains what's going on with data sharing outside Slack.
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23 Jul 2025
Red Hat announces range of partner programme enhancements
Red Hat refreshes specialisations and rebates, along with stepping up available marketing support, in its announcement of enhancements