TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
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03 Sep 2026
Genesys banks on AI customer service agents -- and their orchestration
The agentic SaaS playbook is emerging: Throw open your platform to agents of all stripes, and provide a harness or orchestration layer to manage it all.
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02 Sep 2026
Enterprises make strides with private AI on-premises
Discussions at VMware Explore show that private AI usage is growing as smaller models gain power, but the tug-of-war with public cloud isn't necessarily a zero-sum game.
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02 Sep 2026
AI security, VKS boost VCF 9.1 appeal as support deadline looms
Stick, meet carrot: With the clock ticking on VCF 8, recent Broadcom AI security and Kubernetes updates are enticing VMware shops to move forward.
Business Apps News from the past 365 days
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03 Sep 2026
Interview: Oracle accelerates Middle East cloud expansion as demand for sovereign AI rises
The company is expanding its regional cloud footprint, growing sovereign cloud deployments and investing in AI skills development as governments and enterprises seek control over data, compliance and artificial intelligence
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03 Sep 2026
Oracle executive chairman Larry Ellison called to testify over US health system overspend
The executive chair of Oracle and its CEO will be asked to justify why a project budgeted at $10bn is costing taxpayers $17bn more
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02 Sep 2026
Dragonwing expands access to intelligent connected devices
Processors intelligently connect devices across the IoT industry, attributed with adding intelligence, vision and connectivity to devices deployed in businesses and factories
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01 Sep 2026
Interview: Haleon’s tech chief delighted for AI agents to feed SAP ‘clean core’
Haleon, formed from the consumer health units of GSK, Pfizer and Novartis, makes familiar brands like Sensodyne and Advil. Its chief digital and technology officer, Claire Dickson, tells its IT transformation story
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01 Sep 2026
The Security Interviews: Abby Kearns, ActiveState
ActiveState CEO Abby Kearns discusses open source’s ‘existential crisis’, how AI is changing the secure software playbook, and why it’s time to have a different conversation about open source security
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01 Sep 2026
Pay more, check nothing: Councils buy Microsoft but don’t test
A Computer Weekly analysis of FOI responses from 37 English councils found 32 have never run a competitive procurement in which an alternative to Microsoft could have won
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01 Sep 2026
Snowflake: dashboard-era access controls won’t govern AI agents
The company’s chief data and AI officer talks up efforts to move access controls into the data layer, the cost of dynamic model routing and why governance cannot be baked into model weights
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28 Aug 2026
Wide misconception that AI investment information is regulated and that users are protected
With many using information generated by artificial intelligence to support their investments, the Financial Conduct Authority spells out the risks
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28 Aug 2026
When AI agents fail, companies can’t play the blame game
Singapore Academy of Law’s Yeong Zee Kin, who helped shape Singapore’s model AI governance framework, sets out who answers when AI causes harm – and why the trail usually leads back to a human decision
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28 Aug 2026
When AI agents fail, companies can’t play the blame game
Singapore Academy of Law’s Yeong Zee Kin, who helped shape Singapore’s model AI governance framework, sets out who answers when AI causes harm – and why the trail usually leads back to a human decision
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27 Aug 2026
Meta pays $18bn to settle US child safety lawsuit
As part of a legal settlement over its child safety measures, Meta will have to pay $18bn over a 10-year period, and implement a number of changes to its Facebook and Instagram platforms
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27 Aug 2026
TCS teams with Porsche to accelerate drive towards AI mobility
Strategic deal sees AI mobility centre of excellence set up to boost manufacturing, engineering, operations and customer experience at premium car company
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27 Aug 2026
Post Office Horizon replacement ‘screw-up’ ends in challenge, more cost and delay
IT supplier Escher challenged the award of the Horizon EPOS replacement contract, leading to months of delay and additional costs
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27 Aug 2026
Deutsche Bank selects Thought Machine to support core system reduction
Thought Machine’s Google-inspired banking technology has now been adopted by 20 global Tier 1 banks
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26 Aug 2026
Qualcomm looks to accelerate Japan’s robotics ecosystem
Mobile technology platform begins ‘comprehensive’ robotics investment initiative in Japan anchored by robotics research centre
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26 Aug 2026
Research ‘challenges assumption’ that older generation is less confident with fintech
Older people are more confident managing money online, despite the perception that young tech-savvy people have an advantage
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26 Aug 2026
Gartner: Deploy sandboxes to rein in AI agents
A string of mishaps is making sandboxing a priority for organisations deploying AI agents, but Gartner’s Manjunath Bhat warns that sandboxes are just one layer of defence
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25 Aug 2026
Advania increases support to turn user AI dreams into reality
Channel player introduces service that delivers a secure and sovereign environment users can plan and deploy through
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25 Aug 2026
UK fintech investment plummets over past six months
Lowest level of fintech investment since 2016 after ‘challenging’ start to 2026, according to KPMG
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25 Aug 2026
More than 100 apply to review DWP subpostmaster prosecutions as process drags on
The government is seeking to appoint a person tasked with reviewing department’s prosecutions of subpostmasters
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24 Aug 2026
How AI has improved customer support for Aussie firms
Support leaders for carsales at Catapult Sports and Sealy of Australia explain how Zendesk’s AI tools have changed their service operations, from providing round-the-clock support to ticket triage in over 60 languages
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24 Aug 2026
Post Office finally signs off Horizon replacement deal after three-month delay
The Post Office has finally put pen to paper on its contract with an electronic point of sale system supplier after a three-month holdup
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21 Aug 2026
‘AI Resist List’ launched to challenge tech industry narratives
A coalition of journalists, scholars and researchers has launched a database to document the increasing grassroots pushback against artificial intelligence technologies
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20 Aug 2026
PoliceAI outlines plans to test and assure AI for policing
Computer Weekly speaks with PoliceAI – a national body set up to build, test and assure artificial intelligence models for policing contexts – about how it plans to approach the development and implementation of automated policing tools
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19 Aug 2026
How AI is changing the economics of customer service
Jon Aniano, Zendesk's senior vice-president and general manager of customer experience, talks up the rise of voice AI agents, the limits of average handle time and why automated resolution frees human agents for the calls that matter
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18 Aug 2026
Apple addresses multiple WebKit vulnerabilities
Apple’s latest security updates address a swathe of WebKit vulnerabilities, many of them apparently discovered using OpenAI tools
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17 Aug 2026
Multiple organisations investigating fresh wave of Cl0p breaches
Multinational giants such as Philips and Shell may have been affected after the Cl0p cyber extortion gang hacked a popular piece of PLM software
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16 Aug 2026
ACE Robotics takes aim at embodied AI’s data problem
The SenseTime-backed firm is pairing wearable data capture with an on-device world model to address the challenges holding back the wider use of robots in the enterprise
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13 Aug 2026
Rimini Street bids to broaden CIO appeal with agentic AI move
Rimini Street made its name in third-party enterprise software maintenance but says it is now branching out to attract IT leaders bewildered by complexity
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13 Aug 2026
Ahead Foundry to increase support for UK and European customers
Firm opens facility to help users looking to design and deploy high-performance AI computing solutions
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13 Aug 2026
Ryanair signs five-year Google Cloud AI partnership
Ryanair adds Google Cloud to existing AWS estate, to deploy Gemini Enterprise and DeepMind models to 35,000 staff for crew scheduling and operational decision-making
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13 Aug 2026
At least six police forces have racked up contracts with Palantir worth £7.8m
A joint investigation by Computer Weekly and Good Law Project reveals six police forces have used Palantir’s data analytics software, while several other forces are believed to have access through regional taskforces
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12 Aug 2026
Ant Group debuts physician platform to support patient care
The AQ for Doctor platform is integrated with a patient-facing app to help doctors conduct online consultations, manage patient records and support clinical decision-making
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12 Aug 2026
Dubai ranks second globally in AI adoption as investment in digital infrastructure accelerates
BCG’s Intelligent Cities Index highlights how the emirate is translating artificial intelligence ambitions into large-scale deployment, supported by investments in datacentres, sovereign AI initiatives and digital infrastructure
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12 Aug 2026
Horizon3 backs channel with multimillion-dollar investment
Security player outlines how it intends to bolster its operations and the support it can provide partners
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12 Aug 2026
HPE UK channel boss on making life easier for partners
The vendor is making hardware pricing more predictable as it continues to work towards its Power of One strategy
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12 Aug 2026
Sovereignty beyond residency: Why Gulf governments must rethink AI control
Vast Data’s Haider Aziz argues that auditability, portability and governance will determine the success of sovereign artificial intelligence initiatives across the Middle East
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11 Aug 2026
Nearly 60% of people regretted taking social media financial advice
TSB survey of 2,000 people found that one in four have used artificial intelligence for financial advice
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05 Aug 2026
Mythos ran real-life supply chain attack in AI safety body test
Anthropic’s Mythos 5 has been caught orchestrating a real-world open source supply chain attack using social engineering techniques during a test run by the UK’s AI Security Institute
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05 Aug 2026
Everpure looks within for EMEA and LatAm channel lead
Partners get to update their contact books as the data player announces a fresh name in its executive team
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05 Aug 2026
Munich Airport marshalls digital twin to improve operations
Munich Airport turns to Celonis process mining software to optimise operations and passenger experience through real-time digital twins, focusing on baggage handling efficiency
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05 Aug 2026
ECI snaps up Prima
ERP specialist acquired as Tracxn Technologies shines a light on the general state of European technology investments
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04 Aug 2026
Many medical AI developers unfamiliar with regulations
Most developers feel responsible for the AI tools they build, but few know the frameworks meant to keep patients safe, according to a study by Singapore’s Nanyang Technological University
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03 Aug 2026
Channel moves: Who’s gone where?
Personnel moves of note at Cellhire, Civiteq, Proofpoint and Armadin
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03 Aug 2026
Bechtle UK expands London base
Channel player increases office size with an eye on the future and showing a sign of commitment to the capital
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02 Aug 2026
TeamViewer touts self-healing IT as turnaround takes hold
CEO Oliver Steil sets out the supplier’s push into autonomous IT management and the guardrails around it, as its latest results point to a recovery from a year spent absorbing the acquisition of 1E
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31 Jul 2026
Anthropic lost control of Claude in latest AI cyber blunder
Days after two OpenAI frontier AI models conducted their own real-world cyber attacks, Anthropic admits that three of its models went off the rails and hacked external organisations thanks to a ‘misunderstanding’ with one of its technical partners
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30 Jul 2026
Amazon pins multiple open source compromises on North Korea
Amazon threat researchers found one threat actor behind four distinct open source compromises, including the March 2026 incident affecting the axios NPM library
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30 Jul 2026
Channel can benefit from SME move away from retail
With the high street players concentrating on price, those able to provide more substantial hardware options could take more business
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30 Jul 2026
Subpostmasters anxious over Horizon replacement as it is delayed yet again
Mounting delays in signing the Post Office Horizon replacement contract are fuelling widespread anxiety and uncertainty across the subpostmaster network, raising operational concerns
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29 Jul 2026
OCBC taps agentic AI to cut private banking onboarding time
The bank’s Helios platform front-loads compliance checks to reduce account opening times and turn its compliance function into a source of quality leads for its private banking business
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29 Jul 2026
Laundry Bear pivots to new exploit days after Zimbra alert
The NCSC and partners warned of a novel phishing technique being deployed against high-profile users of Zimbra’s Communication Suite, but the threat actor behind the campaign already seems to be moving on to new targets
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29 Jul 2026
What’s behind SAP’s change to maintenance and support?
Following the EU’s antitrust investigation, SAP has agreed to make changes to how it provides support and maintenance
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29 Jul 2026
Open banking payments exceed one billion mark
Payments made in the UK through open banking have exceeded one billion in number since its launch eight years ago
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29 Jul 2026
NUS builds AI assistant to ease research process
AI Sense Maker draws on 150,000 NUS research papers and digitised Southeast Asian materials to help students and researchers generate insights from trusted sources
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28 Jul 2026
Adobe releases AI search product catalog optimization tool
Soon, if not already, the customer relationship begins by persuading AI agents that your brand is legit.
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28 Jul 2026
Inside police plans to share intelligence and crime data across the UK
Computer Weekly examines how UK police will use Palantir’s AI tools to dramatically increase intelligence sharing between forces, enabling investigators to analyse mobile phone data and sensitive information at scale
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28 Jul 2026
DBS holds off on letting AI agents run on their own as controls lag capability
The bank has strung together as many as 80 agents to prepare credit approvals for big corporate clients but says the industry’s ability to police such systems is advancing at a fraction of the pace of the technology itself
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27 Jul 2026
All agentic AI data access, orchestration hinges on these two standards
A vibe check on the state of the two foundational generative AI standards.
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27 Jul 2026
Nvidia pushes ahead with security alliance for AI openness
Nvidia and several businesses have formed a cross-industry alliance to promote open, secure AI to improve cyber defences
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27 Jul 2026
HSBC chooses Singapore for global AI centre of excellence
UK-headquartered bank will develop artificial intelligence in Singapore-based centre of excellence
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27 Jul 2026
Channel moves: Who’s gone where?
Personnel moves of note this week ar Artefact, Quiq, Sectigo and Kore.ai
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24 Jul 2026
Physical AI now mainstream as manufacturers scale AI implementation
Study reveals how physical AI is set to transform industrial environments – from factories and warehouses to logistics networks, maintenance operations and quality management
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24 Jul 2026
OpenUK calls for a UK version of the Linux Foundation
Tech sovereignty needs to be a part of the UK government’s reindustrialisation plans, and this requires an open source focus
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24 Jul 2026
‘It beggars belief’ as DWP ‘drags its heels’ over subpostmaster prosecutions reviews
Government department prosecuted around 100 subpostmasters in relation to benefits fraud, with support from the Post Office, and has made no advancement in the 18 months since its independent review of prosecutions was announced
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24 Jul 2026
Russian APT Laundry Bear perfects zero-click phishing attack
A newly identified Russian state threat actor is using a novel zero-click phishing technique, likely developed with the help of an AI, to target Western users of Zimbra software products
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24 Jul 2026
Why embodied AI security extends beyond the robot
As AI moves into robots, autonomous vehicles and industrial systems, attackers are likely to target the credentials, cloud services and update channels that control them
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23 Jul 2026
Why AI coding agents won’t kill SaaS
Investors may fear that AI coding agents will wipe billions off SaaS valuations, but SiteMinder CTO Tom Varsavsky thinks the technology will speed up software delivery, reduce tech debt and force IT leaders to master token economics
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22 Jul 2026
Hugging Face ‘hacker’ was rogue OpenAI model
A hacker who broke into Hugging Face’s systems last week has been exposed as a pair of advanced OpenAI frontier models that were trying to cheat on an exam
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22 Jul 2026
‘Modest but notable’ regional spread of fintech funding in UK
Hubs outside London have made some headway in the UK fintech sector, but overall funding has dropped
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21 Jul 2026
Scottish Water taps BT, Accenture to plot digital future
Scottish utility firm inks strategic relationships with tech firms to continue digital journey, looking to deliver more resilient, secure and efficient services as well as strengthen technology foundations
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21 Jul 2026
Acquia talks how vibe coding, Hermes agents build the next content AI
Acquia AI tools are built with -- you guessed it -- a heavy dose of AI.
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21 Jul 2026
Change of prime minister seen as a chance to improve tech sector
The advent of Andy Burnham’s premiership creates an opportunity to accelerate investment in AI, advance digital skills training, and enhance outcomes for the channel and its customers
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21 Jul 2026
UK regulator crackdown on finfluencers gathers pace
After a slow start, the Financial Conduct Authority’s is taking action to curb the activities of unregulated individuals who use social media to give financial advice
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20 Jul 2026
Cosmetics giant Estée Lauder victim of mass Oracle breach
Employee data at US-based cosmetics firm Estée Lauder was compromised through a vulnerability in Oracle’s software, likely orchestrated by the Cl0p ransomware gang
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20 Jul 2026
Dutch Surf tests practical route out of Big Tech dependency
The Netherlands’ education and research IT cooperative is running pilots with open source tools, placing working alternatives alongside existing Big Tech services
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20 Jul 2026
Where AI fits in modern supply chains
We find out how businesses are using artificial intelligence (AI), GenAI and agentic AI to streamline supply chain operations
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17 Jul 2026
Interview: Reflections on tech revolutions and silos
David Minahan, director of digital at Young Lives vs Cancer, discusses data silos and how new tech is offering a more natural user experience
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16 Jul 2026
Palantir: Can anyone else do what it does?
Palantir is a US defence-intelligence company, born from the CIA's venture arm that now operates inside the UK public sector. We examine the claim that its technology does what no other supplier can
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16 Jul 2026
A fifth of PC devices still on Windows 10
While support ended in October 2025, community-driven insights from Lansweeper has found that smaller businesses are still using Windows 10
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15 Jul 2026
World leaders confront AI layoffs; more in store for contact centers
Apprenticeship may solve the problem of training new contact center hires after AI vacuums up all the entry-level jobs humans now perform.
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15 Jul 2026
Chaotic July Patch Tuesday threatens to overwhelm defenders
Another mammoth Patch Tuesday update, likely topping 600 flaws in total, sends defenders into the weeds
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15 Jul 2026
Australia launches Office of AI to drive world-first national framework
Prime minister Anthony Albanese establishes Office of AI to coordinate binding standards for the technology, promising the world's first single national AI framework
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14 Jul 2026
PAC worried shared services strategy set to fail
The committee says Cabinet Office has no clear plan or timeline for achieving its predicted £4.3bn in savings from the strategy, as it continues to be delayed and suffers from lack of departmental buy-in
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14 Jul 2026
Oracle AI agent builder brings no-code, low-code and pro-code together
AI apps: Oracle's latest answer to mixing deterministic and probabilistic automations with governance.
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14 Jul 2026
Study reveals Microsoft tactics to lure Windows users
The Edge browser may have a small market share, but research commissioned by Firefox shows how Microsoft muscles in
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14 Jul 2026
Interview: Lucie Audibert, solicitor in MP Jess Asato’s Grok case
AWO solicitor Lucie Audibert speaks with Computer Weekly about representing Labour MP Jess Asato’s legal claim against xAI’s chatbot Grok, its nudification capabilities and how this case may define what liability for developers of AI tools look like
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14 Jul 2026
Couchbase eyes APAC growth as enterprises confront data problem
Having been taken private by private equity firm Haveli Investments, the NoSQL database supplier is pitching its newly launched AI data plane as the fix for the fragmented data layers
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13 Jul 2026
Channel moves: Who’s gone where?
Personnel moves of note at Sophos, Commvault, Veeam Software, Clue Software, Genesys, Jitterbit, IRIS, WatchGuard and GuidePoint Security
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13 Jul 2026
European Commission accepts SAP’s on-premise ERP commitment
The ERP provider has accepted that it will no longer charge admin fees for returning maintenance customers, and has stated it will offer on-premise flexibility
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13 Jul 2026
Tech giants come under watch of UK finance regulators
IT suppliers critical to the UK finance sector are now within the remit of the UK’s financial services regulators
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13 Jul 2026
Singtel and Thales launch multi-operator IoT eSIM network
Bridge Alliance service will allow enterprises to provision and manage connected devices across four Asia-Pacific mobile operators through a single platform
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12 Jul 2026
Singapore investors embrace AI but still lean on human advisers
Singapore’s affluent investors are among the world’s keenest adopters of AI for investment research, but most still want a professional adviser to validate machine-generated insights
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10 Jul 2026
AI is making the mainframe harder to retire, not easier
Once dismissed as legacy tech on the way out, the mainframe is being reframed as the trusted anchor of hybrid, AI-era architectures
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09 Jul 2026
UK Court of Appeal gives Microsoft complaint the green light
The path is now clear for preowned software reseller ValueLicensing’s market abuse case against Microsoft to go ahead
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09 Jul 2026
Insurer Unum aims to deliver benefits of $20m using AI to re-write old Cobol code
We speak to Shelia Anderson, chief information and digital officer of insurance company Unum, about its project to ‘reimagine’ mainframe software
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09 Jul 2026
NCS: Chinese open AI models gaining ground in Singapore
As American and Chinese AI worlds pull apart, the Singtel unit is courting both by putting OpenAI and Alibaba engineers on the same stage and folding Chinese models into its own products
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08 Jul 2026
Post Office Horizon replacement contract delayed further
The Post Office has once more extended the standstill period before putting pen to paper on EPOS system
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08 Jul 2026
NTT Data and HYMH claim physical AI breakthrough
Collaboration embeds AI‑driven quality assurance directly into production, helping validate assembly process in real time to support quality assurance, improve efficiency and enable smarter manufacturing
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08 Jul 2026
The AI handshake: More MCP interoperability for Salesforce's Slackbot
MCP is now table stakes, just like APIs had to be back in the early era of microservices.
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07 Jul 2026
Can Oman become the Gulf’s third AI infrastructure hub?
The Sultanate is leveraging subsea cables, lower costs and regulatory stability to position itself alongside regional AI giants, but a large ecosystem scale gap remains