TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
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17 Sep 2025
AHIP pledges vaccine coverage ahead of ACIP meeting
By Jacqueline LaPointeAHIP members commit to covering vaccines, including the latest flu and COVID-19 jabs, through next year as the CDC's vaccine advisory panel plans to debate common immunizations.
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17 Sep 2025
MongoDB adds MCP server, expands AI development capabilities
By Eric AvidonWhile the database vendor isn't breaking new ground with its updated features, they combine to provide customers with valuable tools that will help to build modern applications.
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17 Sep 2025
Fewer hospitals posting prices despite price transparency push
By Jacqueline LaPointeThe new report shows fewer hospitals are posting dollar-and-cents prices in their public files, undermining healthcare price transparency requirements.
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17 Sep 2025
Techcombank wields data and AI to drive customer engagement
By Aaron TanBy unifying data on the Databricks platform, the Vietnam bank has built AI capabilities to deliver hyper-personalised offers to 15 million customers and expand its footprint beyond its traditional affluent base
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17 Sep 2025
Google Cloud unveils open protocol for agentic payments
By Aaron TanGoogle’s Agent Payments Protocol is an open standard developed with more than 60 global partners to create a secure standard for AI-driven transactions
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16 Sep 2025
Exabeam: Treat AI agents as the new insider threat
By Stephen WithersAs artificial intelligence agents are given more power inside organisations, Exabeam’s chief AI officer, Steve Wilson, argues they must be monitored for rogue behaviour just like their human counterparts
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16 Sep 2025
There are '50 shades of clean core' for SAP customers
By Jim O'DonnellIn this Q&A, Michael Lemashov and Denis Malov of JDC Group discuss the strategies for SAP customers to achieve a clean core and introduce tech like AI into legacy systems.
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16 Sep 2025
Countdown to end of Windows 10 support hits final month
By Simon QuickeChannel still has a role to play in helping customers migrate away from the operating system that Microsoft is ending support for in October
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15 Sep 2025
Amnesty: AI surveillance risks ‘supercharging’ US deportations
By Tiago VenturaAmnesty International says AI-driven platforms from Palantir and Babel Street are being used by US authorities to track migrants and revoke visas, raising fears of unlawful detentions and mass deportations
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15 Sep 2025
‘Utter madness’ as Post Office paid law firm double the cost of scandal public inquiry
By Karl FlindersThe Post Office legal representation at public inquiry into Horizon scandal cost twice as much as the actual inquiry
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15 Sep 2025
Channel moves: Who’s gone where?
By Simon QuickePersonnel additions this week at Zen Internet, Confluent, Schneider Electric, Kaseya and Mitel
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15 Sep 2025
Smart headset gives visually impaired a new way to ‘see’
By Aaron TanResearchers at the National University of Singapore have created a wearable device that combines a camera with conversational AI powered by Meta’s Llama models to give sight to the visually impaired
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15 Sep 2025
Smart headset gives visually impaired a new way to ‘see’
By Aaron TanResearchers at the National University of Singapore have created a wearable device that combines a camera with conversational AI powered by Meta’s Llama models to give sight to the visually impaired
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15 Sep 2025
Utelogy, Natilik team to enhance managed meeting collaboration spaces
By Joe O’HalloranConnected workspaces platform provider teams with digital transformation specialist to expand global reach with proactive monitoring and automation
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12 Sep 2025
EU Data Act comes into force amid fears of regulation fatigue
By Brian McKennaThe EU Data Act will potentially give users control of device data, and boost data sharing, cloud switching and competition while raising compliance demands
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12 Sep 2025
Orange, Synamedia join forces to expand multi-CDN reach
By Joe O’HalloranVideo software provider teams with global telco to improve network performance for streaming providers to deliver content more smoothly and reach more viewers, especially in the Middle East and Africa
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12 Sep 2025
Channel catch-up: News in brief
By Simon QuickeDevelopments this week at TD Synnex, Arrow, Westcon-Comstor, Exclusive Networks, Umbraco, Evolve IP and Cellhub
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12 Sep 2025
Post Office Horizon accounts are still a mess and replacement system is years away
By Karl FlindersSources say the Post Office doesn’t know whether millions of pounds of branch discrepancies are real or not
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11 Sep 2025
Box upgrades AI document extraction and security services
By Don FluckingerBox dives into agentic AI for enhanced security and intelligent document processing.
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11 Sep 2025
GTDC: CROs can grow with distribution
By Simon QuickeIndustry organisation GTDC delivers a guide to inform those pulling the purse strings about the benefits of working with the channel
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10 Sep 2025
Jaguar Land Rover admits data has been compromised in cyber attack
By Brian McKennaThe car maker revealed that data was stolen in the cyber attack that began on 31 August, as its production line continues to be affected
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10 Sep 2025
Adobe releases AI marketing agents, orchestration platform
By Don FluckingerAdobe users can now orchestrate prefab AI marketing agents, and soon will be able to create their own.
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10 Sep 2025
Court to decide whether it is lawful for enterprises to sell unwanted software licences
By Bill GoodwinThe UK Competition Appeal Tribunal is to decide whether businesses can lawfully sell second-hand software following a £250m suit brought by a reseller against Microsoft
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10 Sep 2025
IAA mobility: LG looks to accelerate in-vehicle experience with Xbox, Zoom
By Joe O’HalloranCE giant continues its drive into automotive, claiming to redefine software-defined vehicle era through partnerships offering in-car gaming and meetings delivered over standard content platform
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10 Sep 2025
Open source security and sustainability remain unsolved problem
By Stephen WithersWhile software bills of materials offer some transparency over software components, they don’t solve the imbalance between corporate consumption of open source software and the lack of investment in its security and health
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09 Sep 2025
Fujitsu braced for double-digit decline triggered by ‘foolish display of legal machismo’
By Karl FlindersInternally, Fujitsu UK is braced for major revenue decline as Post Office scandal takes its toll
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09 Sep 2025
Genesys updates contact center AI agent, orchestration tools
By Don FluckingerGenesys will add AI orchestration and agentic interoperability capabilities.
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09 Sep 2025
IAA Mobility 2025: Qualcomm and Google Cloud team to enhance in-car experience
By Joe O’HalloranSo-called ‘landmark’ technical collaboration brings together Gemini models and Snapdragon Digital Chassis solutions to help automakers create deeply personalised and advanced AI agents to redefine customer experience
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09 Sep 2025
UK AI sector balloons by 85% to 5,800 companies from 2023 to 2025
By Brian McKennaA Perspective Economics study commissioned by DSIT sizes the UK AI sector at 5,800 companies, an increase of 85% over two years
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09 Sep 2025
IAA Mobility 2025: Cerence AI develops AI agent for working on the go
By Joe O’HalloranArtificial intelligence-based conversational user experience firm develops voice AI agent for the car that integrates with Microsoft 365 Copilot to address the rise of mobile work and associated distracted driving risks
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09 Sep 2025
UK back to growth for Computacenter
By Simon QuickeH1 numbers for Computacenter show the benefits of operating over a wide geographical area, with growth offsetting markets that struggled
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09 Sep 2025
Rimini Street CEO sounds death knell on ERP software
By Aaron TanBelieving monolithic ERP applications will become obsolete in a decade, Seth Ravin is positioning Rimini Street to help enterprises transition to agentic ERP processes
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08 Sep 2025
Splunk.conf: Splunk and Cisco showcase unified platform
By Alex ScroxtonWith 18 months having elapsed since Cisco closed its acquisition of Splunk, joint platform capabilities and developments are being showcased at the annual Splunk.conf fair
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08 Sep 2025
Channel moves: Who’s gone where?
By Simon QuickePersonnel moves of note in the past few days at iplicit, Netwrix, Channelscaler and Scality
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08 Sep 2025
PCI council eyes wider data protection role beyond payments
By Aaron TanHailed as the gold standard for securing credit card information, the Payment Card Industry Data Security Standard (PCI DSS) could be extended to protect other kinds of data following industry feedback
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08 Sep 2025
AI boom to push Australian IT spending past A$172bn
By Aaron TanAustralian IT spending is set to grow by 8.9% in 2026, driven by growing investments in artificial intelligence, datacentre systems and cloud, according to Gartner
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05 Sep 2025
Jaguar Land Rover cyber attack keeps workers at home
By Brian McKennaThe recent cyber attack on Jaguar Land Rover is keeping workers out of the plants as possible attack group identity becomes public
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05 Sep 2025
Lloyds Bank to use Workday software to help select staff for redundancy
By Karl FlindersLloyds Banking Group will analyse data on HR software to help it select staff for redundancy
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05 Sep 2025
Channel catch-up: News in brief
By Simon QuickeDevelopments of note this week at Synaxon, Ricoh Europe, Zyxel Networks, SentinelOne and Sharp
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05 Sep 2025
How Metrobank is tapping VMware Cloud Foundation
By Aaron TanThe Philippine bank has adopted nearly all of the capabilities in VMware’s private cloud platform to modernise its IT infrastructure while reaping cost savings
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04 Sep 2025
Depression, anxiety, PTSD and suicidal thoughts: Post Office victims speak out
By Karl FlindersReport finds that former subpostmasters suffered and are continuing to suffer severe mental and physical problems due to their treatment by the Post Office
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04 Sep 2025
Sticking with Windows 10 could be costly
By Simon QuickeAs the clock ticks down on support for the OS, research indicates that sticking with the platform could be expensive
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04 Sep 2025
Number of UK banks reporting AI-driven productivity improvements doubles
By Karl FlindersSurvey shows that half of UK banks will increase spending on artificial intelligence as more see AI-related productivity gains
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04 Sep 2025
Mercedes-AMG Petronas F1 team chooses SAP Cloud ERP to gain edge
By Brian McKennaFormula 1 team Mercedes-AMG Petronas has chosen SAP Cloud ERP to help it comply with upcoming regulatory changes from the FIA
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03 Sep 2025
HubSpot adds 200 features to platform, much of it agentic AI
By Don FluckingerHubSpot adds to its Breeze agentic AI componentry.
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03 Sep 2025
Westcon-Comstor provides update on sustainability progress
By Simon QuickeDistributor continues to move towards cutting carbon emissions and working with the rest of the channel to do the same
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03 Sep 2025
IT departments face huge Windows 10 support bill
By Cliff SaranWhen Windows 10 reaches end-of-life on October 14th, organisations will need to purchase an Extended Support contract to receive Microsoft patches
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03 Sep 2025
Open banking take-up grows by a third
By Karl FlindersRising payments are driving the adoption of open banking, with more than 15 million users in July
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02 Sep 2025
OpenAI targets India with datacentre push
By Mastufa AhmedThe AI firm is planning to open a one-gigawatt datacentre in India, which could reduce latency, ensure regulatory compliance and give it an edge over hyperscalers
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02 Sep 2025
Cyber attackers damage Jaguar Land Rover production
By Brian McKennaJaguar Land Rover reports a cyber attack has ‘severely disrupted’ its vehicle production and retail operations, recalling similar attacks on other prominent British brands this year
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02 Sep 2025
Scottish Widows completes migration of millions of accounts to TCS platform
By Karl FlindersPension provider reaches milestone in its digital transformation with Indian IT services giant
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02 Sep 2025
Fujitsu’s roots in government go too deep
By Karl FlindersMPs and peers call on prime minister to review Japanese supplier’s ‘eligibility’ to bid for government contracts
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02 Sep 2025
JFrog extends DevSecOps playbook to AI governance
By Aaron TanThe software security specialist is leveraging its capabilities in DevSecOps to address security, data provenance and bias in AI models
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01 Sep 2025
SCC welcomes fresh CEO
By Simon QuickeChannel player ushers in next chapter in 50-year history with the arrival of an experienced executive to take it forward
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01 Sep 2025
Channel moves: Who’s gone where?
By Simon QuickeThe past few days of the summer have included a number of personnel moves
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31 Aug 2025
Google Cloud brings on-premise Gemini AI to Singapore
By Aaron TanMove allows government agencies and regulated industries to run Google’s most powerful artificial intelligence models in their own datacentres, directly addressing data security and residency requirements to fuel the nation’s AI ambitions
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29 Aug 2025
AI supports care of Palestinian refugees in Lebanon hospital
By Karl FlindersArtificial intelligence pilot in Lebanon hospital aimed at freeing up time for medics to treat more Palestinian refugees
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29 Aug 2025
Home Office ‘backdoor’ seeks worldwide access to Apple iCloud users’ data, court documents confirm
By Bill GoodwinA court filing states that a government order against Apple would give it the capability to access communications and metadata of customers using the iCloud service anywhere in the world
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29 Aug 2025
8x8 lines up for Southampton FC to boost customer experience
By Joe O’HalloranIntegrated customer experience platform provider extends role as official partner of English Football League Championship team, with cloud platform supporting ticketing and hospitality and delivering unique fan experiences
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28 Aug 2025
Salesforce Agentforce for Public Sector woos government users
By Don FluckingerSalesforce sets up MCP servers and testing environments for AI agents, and customizes Agentforce for the government vertical.
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28 Aug 2025
Zopa Bank seeks partners to form AI skills coalition
By Karl FlindersSurvey by Juniper Research and Zopa Bank reveals full return on investment in artificial intelligence over next five years
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28 Aug 2025
Microsoft refuses to divulge data flows to Police Scotland
By Sebastian Klovig SkeltonTech giant Microsoft is declining to share key information with Police Scotland about where the sensitive data it uploads to Office 365 will be processed, leaving the force unable to comply with UK-wide data protection laws
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27 Aug 2025
FairPrice taps Google Cloud to build agentic AI workforce
By Aaron TanSingapore’s largest retailer is deploying a suite of agentic AI applications built on Google’s Gemini, Vertex AI and Agentspace to transform its customer experience and internal workflows
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27 Aug 2025
Microsoft shares insights from SI artificial intelligence initiative
By Simon QuickeVendor has been working with a selection of partners over the past few months to support wider cloud and AI adoption
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26 Aug 2025
Social media algorithms exposing children to violent pornographic content, report shows
By Tiago VenturaA report by the Children’s Commissioner reveals that social media algorithms are pushing unsolicited, violent, pornographic content to children who use these platforms
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21 Aug 2025
Proposed U.S. law targets contact center AI, offshoring
By Don FluckingerContact centers are in the sights of bills before the House and Senate with bipartisan support.
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21 Aug 2025
Moscow exploiting seven-year-old Cisco flaw, says FBI
By Alex ScroxtonUS authorities warn of an uptick in state-sponsored exploitation of a seven-year-old vulnerability in Cisco's operating system software
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21 Aug 2025
ICO investigates lawfulness of algorithms used in immigration enforcement
By Bill GoodwinThe UK information commissioner is investigating claims that the use of algorithms by the Home Office to make recommendations on migrants breaches privacy laws
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21 Aug 2025
Police investigation into Post Office scandal to cost more than £50m
By Karl FlindersMetropolitan Police-led investigation into Post Office scandal is expected to run to 2030 and cost taxpayers tens of millions of pounds
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21 Aug 2025
Subpostmaster federation accepted money from Fujitsu in run-up to High Court Post Office trial
By Karl FlindersThe National Federation of Subpostmasters accepted sponsorship money from Fujitsu in the run-up to a High Court case examining the IT firm’s faulty Post Office system
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21 Aug 2025
Reserve Bank of India proposes framework for AI adoption in India’s finance sector
By Mastufa AhmedIndia’s central bank has proposed a framework to guide artificial intelligence adoption in the financial sector, along with recommendations to build shared infrastructure, implement safeguards and promote financial inclusion
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21 Aug 2025
Interview: Simon Goodyear, chief information and technology officer, Redwood Bank
By Karl FlindersRedwood Bank’s new IT boss is a problem solver who wants to eradicate every unnecessary Excel spreadsheet
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21 Aug 2025
Dell builds on $50m Singapore investment with new AI hub
By Aaron TanDell Technologies has opened an AI innovation hub to speed artificial intelligence adoption for enterprises across Asia-Pacific and upskill 10,000 students and mid-career professionals in Singapore
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20 Aug 2025
GenAI makes its way into Microsoft Excel, Adobe Acrobat Studio
By Esther ShittuThe new AI features transform documents and spreadsheets into interactive tools that enhance productivity and streamline workflows across industries.
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20 Aug 2025
Interview: David Walmsley, chief digital and technology officer, Pandora
By Mark SamuelsThe jewellery retailer is building on a four-year digital transformation by adding agentic AI alongside a major overhaul of its back-end ERP infrastructure
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20 Aug 2025
Metropolitan Police contract with Fujitsu is ‘potential conflict of interest’ amid Post Office probe
By Karl FlindersFreedom of information request reveals sub-contract between Fujitsu and the police force leading nationwide investigation of the IT firm’s part in the Post Office scandal
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19 Aug 2025
AI agents evolve how automated customer service works
By Don FluckingerThrive, a managed services provider, discusses real-world applications of AI agents for customer service.
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19 Aug 2025
Concierge now on call 24/7 for Zoom Phone
By Joe O’HalloranAI-first work platform provider unveils integration of virtual agent with phone platform to deliver concierge experience for organisations that ‘goes beyond’ basic call answering services or auto-attendants
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18 Aug 2025
AI tackles customizations in SAP clean core migrations
By Jim O'DonnellNew tools from Lemongrass and Kyndryl are designed to find custom code and figure out what to do with it when moving to a clean core in S/4HANA Cloud transition.
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18 Aug 2025
Okta: AI adoption fuels problems for identity management
By Brian McKennaOkta research indicates the emergence and growth of novel security problems, connected with the spread of AI agents and non-human identities
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18 Aug 2025
Docusign moves beyond e-signatures with AI-powered contract platform
By Aaron TanDocusign CEO Allan Thygesen explains how the company is leveraging its brand recognition and GenAI capabilities to solve decades-old problems in how businesses create, negotiate and manage contracts
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15 Aug 2025
Zendesk CTO on the new era of customer experience
By Aaron TanZendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience
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15 Aug 2025
Channel catch-up: News in brief
By Simon QuickeDevelopments this week at ANS, Node4, Cohesity, Phoenix Software, Dell and Chainguard
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15 Aug 2025
Autocratic UAE gets democratic artificial intelligence
By Mark BallardUS-China rivalry has come to a head in authoritarian Gulf state UAE, where OpenAI is attempting to make a stand for democracy and free speech
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15 Aug 2025
Vodafone Greece automates deals for customers, saves 500 staff-days of work
By Bill GoodwinVodafone Greece hired an implementation partner for a business process management project while its own staff observed and learned how to use the technology
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13 Aug 2025
SAP touts Business Suite as key to enterprise AI
By Stephen WithersThe German software giant pitched its Business Suite set of integrated applications for the AI era, along with the SAP Joule copilot as the future orchestrator of business workflows, at its customer conference in Melbourne
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13 Aug 2025
Fujitsu orders staff to retain Post Office-related documentation as it braces for legal action
By Karl FlindersJapanese supplier tells all UK staff to preserve documents related to its work with the Post Office
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13 Aug 2025
ODI tells EU to balance AI safeguards with innovation promotion
By Brian McKennaThe Open Data Institute has published a manifesto to guide European Union data and artificial intelligence policy formation
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12 Aug 2025
Eight critical RCE flaws make Microsoft’s latest Patch Tuesday list
By Alex ScroxtonMicrosoft rolls out fixes for over 100 CVEs in its August Patch Tuesday update
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12 Aug 2025
'AI receptionist' IVR takes flight with customer service
By Don FluckingerTraditional rules-based interactive voice response technology could be on its way out.
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12 Aug 2025
Workday research: 75% of employees will work with artificial intelligence, but not for it
By Brian McKennaWorkday research finds 75% of workers like AI as a teammate, but only 30% want it to be the boss. Trust in the technology may grow with use, but human focus, clear roles and governance are key
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12 Aug 2025
UK state-owned bank goes cloud-native
By Karl FlindersState-owned National Savings and Investments bank used contract renewal as an opportunity to keep pace with changes in the market
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12 Aug 2025
Forrester: Marketeers leaning toward smaller B2B events
By Simon QuickeAnalyst house Forrester shares its insights into the state of the global events market, with pressure is mounting to make them rewarding and cost-effective
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12 Aug 2025
Salesforce research: CFOs zealous for agentic AI
By Brian McKennaA Salesforce study says chief financial officers have shifted from agentic artificial intelligence caution to putting the technology front and centre of their business strategies
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12 Aug 2025
Ola’s Krutrim builds ‘AI-first’ sovereign cloud for India
By Aaron TanKrutrim is building a vertically integrated technology stack to make AI affordable, scalable and sovereign for Indian businesses while catering to the country’s linguistic needs
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11 Aug 2025
Channel moves: Who’s gone where?
By Simon QuickePersonnel moves of note this week at Noma Security, Maintel, Quest Software, JumpCloud and Panasonic Connect
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08 Aug 2025
Interview: How PXP shifted off VMware
By Cliff SaranWhen a business begins to see less and less value from an incumbent IT provider, especially as its software becomes more expensive, it might be time to switch. Here’s how one company did just that
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06 Aug 2025
OVHcloud rejigs partner team and increases support
By Simon QuickeCloud player makes a fresh hire and a couple of promotions to change the lineup responsible for delivering partner programmes
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06 Aug 2025
OpenAI now offers open AI models, but CIOs need to assess the risk
By Cliff SaranOpen models offer enterprise IT a way to build tailored LLMs trained on corporate content. Open AI is now offering two open models
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06 Aug 2025
ADP shuffles executive pack to drive growth
By Simon QuickeAssured Data Protection makes management changes to build on the momentum the managed service provider has seen in recent years
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06 Aug 2025
Airtel to sell its in-house tech globally, inks deal with Singtel
By Aaron TanThe Indian telecoms giant is commercialising the digital tools it built for its own vast network, using its subsidiary, Xtelify, to challenge cloud providers in India and sell its AI software to peers like Singtel and Globe Telecom
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05 Aug 2025
How Australian firms are using graph databases
By Stephen WithersBanks, miners and police forces in Australia are among those using graph databases to provide the context and data relationships needed for more accurate and trustworthy AI, moving projects from experimentation to production
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05 Aug 2025
Salesforce, ServiceNow invest in Genesys agentic AI workflow
By Don FluckingerTwo rivals pump cash into CCaaS leader Genesys in hopes that their respective AI agents grow roots into its users' contact centers.
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05 Aug 2025
AI saves time and delivers efficiencies at Advania
By Simon QuickeA year on from rolling out artificial intelligence tools across the business, Advania’s CEO shares the positive impact the technology has had