TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
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08 May 2024
National Security Agency warns against paying ransoms
By Arielle WaldmanRob Joyce and David Luber discussed how the ransomware attack on Change Healthcare exemplified the cons of paying ransom demands.
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08 May 2024
Experts highlight progress, challenges for election security
By Alexander CulafiInfosec professionals at RSA Conference 2024 discussed digital and physical security challenges for election cycles across the globe in a post-COVID landscape.
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08 May 2024
Databricks adds vector search, new LLM support to AI suite
By Eric AvidonThe data lakehouse pioneer is targeting model accuracy with the GA of vector search capabilities that help customers find the data needed to train advanced analytics applications.
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Business Apps News from the past 365 days
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29 Jun 2023
Resume company builds non-biased generative AI feature
By Esther AjaoWorkStory used startup Armilla AI's AutoAlign platform. The platform tunes open source large language models and acts as a guardrail for non-open source ones.
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29 Jun 2023
How companies straddle the return-to-office debate
By Patrick ThibodeauLinkSquares, a Boston-based startup, faced challenges in a five-day-a-week return-to-office schedule, highlighting the push-pull dynamics over office returns.
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29 Jun 2023
Brits are using healthcare apps without proper checks
By Karl FlindersAs mobile health app acceptance increases, people are taking risks by using them without any advice from their medical professionals, finds survey
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28 Jun 2023
Scottish government tech accelerator opens latest funding round
By Sebastian Klovig SkeltonThe Scottish government’s CivTech accelerator is seeking technology businesses to help develop new tools to improve public services, as well as to address pressing social and environmental issues
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28 Jun 2023
Zoom brings together in-office, remote employees with Intelligent Director
By Joe O’HalloranCollaboration provider expands portfolio and capability with launch of Intelligent Director, which uses AI and multiple cameras to provide optimal images and angles of participants in conference room
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28 Jun 2023
Oracle to add generative AI to HR systems by year's end
By Patrick ThibodeauOracle is adding generative AI to its HR platform, and claims it will deliver significant efficiency gains. But the AI output will be in areas where human review takes place.
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27 Jun 2023
Oracle shifts database support goalpost
By Cliff SaranOracle has updated its maintenance and support across its relational database family – we explore the implications
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27 Jun 2023
Why an ecosystem helps IT projects move forward
By Cliff SaranIt used to be the case that IT departments would build or buy, but now there’s an alternative to help organisations integrate different data sources
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27 Jun 2023
UK AI plans offer ‘inadequate’ human rights protection, says EHRC
By Sebastian Klovig SkeltonThe UK’s equality watchdog says the government must properly consider human rights when implementing rules to regulate artificial intelligence, as current plan offers little protection
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27 Jun 2023
Zoom Rooms' Intelligent Director follows in-room users
By Mary ReinesThe vendor's AI-backed tool uses multiple cameras to capture in-office users' best angles and present them onscreen to boost facetime between participants.
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26 Jun 2023
How Ikea is driving digital customer experience
By Aaron TanIkea franchisee in four Southeast Asian markets and Mexico taps chatbots, conversational commerce and remote planning, among other capabilities, to drive digital customer experience
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26 Jun 2023
Channel roundup: Who’s gone where?
By Simon QuickeMoves this week at 8x8, Consenna, Barracuda and Trustible as firms add more talent
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25 Jun 2023
Aussie-built database migration tool makes global debut
By Aaron TanMongoDB’s engineering team in Australia has built a database migration tool to help customers migrate traditional relational databases to its document database
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23 Jun 2023
Government announces £21m AI diagnostic fund as NHS hits 75
By Brian McKennaTo coincide with the 75th anniversary of the foundation of the NHS, the government has announced a £21m fund for NHS trusts to buy diagnostic tools that use artificial intelligence
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23 Jun 2023
Investment in employee experience, cloud, AI drives greater customer experience
By Joe O’HalloranStudy from global IT infrastructure and services company finds employee experience and customer experience gaining rapid recognition of their importance at board level, and as many as 95% of organisations see cloud enablement as vital in enabling outcomes
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22 Jun 2023
Mastercard, Moderna expect AI to improve jobs, productivity
By Patrick ThibodeauThe HR chiefs at Mastercard and Moderna see much potential in AI's future and ability to help their organizations. That includes helping them shape upskilling programs.
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22 Jun 2023
Cisco acquires Accedian for Network Assurance portfolio
By Antone GonsalvesCisco expects Accedian to bolster its Network Assurance portfolio for service providers. The product line provides network troubleshooting, root-cause analysis, and remediation.
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22 Jun 2023
How Vedanta is harnessing tech in aluminium production
By Pratima HarigunaniIndia’s largest aluminium producer Vedanta Aluminium is using industrial internet of things devices to improve emissions control and robotic process automation to improve efficiency, among other digitisation efforts
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21 Jun 2023
Study: Tech industry often denies job interviews to women
By Patrick ThibodeauA study by Hired found improved but persistent bias in tech industry hiring. In 2022, 38% of positions sent interview invitations exclusively to men, down from 45% in 2018.
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21 Jun 2023
Avaya expands Google, Alcatel-Lucent alliances to boost customer experiences
By Joe O’HalloranCollaboration with leading cloud platform designed to deliver enhanced contact centre solutions as improved Experience Platform enables users to integrate digital capabilities to redefine agent operations
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21 Jun 2023
Marketing becoming harder as customers change behaviour
By Simon QuickeFindings from Twilio have exposed how buyers are reacting in different ways and old approaches are losing their impact
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21 Jun 2023
Software spending grows fastest as finance firms spend $652bn on tech in 2023
By Karl FlindersBanks and investment firms are increasing their spending on IT despite gloomy economic outlook, but priorities have changed
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21 Jun 2023
Interview: Paul Cooper, director of technology operations, River Island
By Clare McDonaldRetailer River Island has had a recent in-store technology overhaul, making it easier for shop staff to cater to customers
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20 Jun 2023
Avaya deals Aces to boost customer experiences
By Joe O’HalloranCommunications and collaboration tech provider unveils what it calls reimagined professional services, prioritising AI, cloud and digital transformation through its core customer experience services platform
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20 Jun 2023
ServiceNow’s Bill McDermott: a ‘work in progress’
By Brian McKennaBill McDermott, president and CEO of ServiceNow, speaks to Computer Weekly about his vision for the company and the technology industry, which he believes to be in the throes of exponential change
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20 Jun 2023
Post Office will not oppose potential Horizon conviction appellants
By Karl FlindersPost Office CEO told MPs that the organisation is telling some subpostmasters it won't oppose them if they appeal
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19 Jun 2023
Avaya prioritizes slow migration from on-prem to the cloud
By Mary ReinesThe longtime contact center vendor aims to rebound from double bankruptcy by focusing on highly regulated customers' needs, such as continuity of some on-premises communications.
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19 Jun 2023
Dynamics 365 ERP adds Copilot AI functionality
By Jim O'DonnellMicrosoft introduced three new Copilot AI tools in Microsoft Dynamics 365 ERP for project management, finance and procurement that show better business use cases for generative AI.
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19 Jun 2023
Avaya assures future-proof global communications with Enterprise Cloud
By Joe O’HalloranComms tech provider kicks off user group conference proclaiming company is back, and unveils tech for firms to pursue hybrid cloud models by hosting parts of comms infrastructure in dedicated cloud instance
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19 Jun 2023
Channel round-up: Who’s gone where?
By Simon QuickeHighlights from the personnel moves across the industry that have been made in the past week
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19 Jun 2023
Prime minister Rishi Sunak faces pressure from banks to force tech firms to pay for online fraud
By Karl FlindersThe UK’s major banks have told the prime minister to force tech firms to do more to prevent fraud that the banks end up paying for
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19 Jun 2023
How Fastly thinks differently about CDNs and the edge
By Aaron TanFastly is counting on its developer chops and different approaches towards security and other areas to compete with its rivals
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16 Jun 2023
SHRM CEO addresses AI 'nightmare' in HR
By Patrick ThibodeauSHRM is pushing back against predictions that AI in HR will lead to job losses. The association's CEO Johnny Taylor believes AI will augment HR roles.
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16 Jun 2023
Collaboration in finance sector develops prototype API for digital currency
By Karl FlindersThe Bank for International Settlements and the Bank of England worked with private sector on central bank digital currency experiment
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16 Jun 2023
Citi US Personal Banking turns to AI to ‘delight’ customers with personalised services
By Bill GoodwinCitigroup’s US Personal Banking business has created a repository of customer data and is rolling out a decision engine to provide customers with personalised services
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15 Jun 2023
Tableau analytics platform tightens connection to Salesforce
By Eric AvidonThe update includes a tightened connection to Salesforce aimed at making it easier for joint customers to work with their customer data. The update also provides more functions.
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15 Jun 2023
NetSuite ERP aims to reconcile the books faster
By Jim O'DonnellThe new NetSuite Account Reconciliation module provides intelligence and automation for NetSuite ERP customers, allowing improved account matching and shortening account closings.
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15 Jun 2023
Qualcomm unveils video collaboration platform suite
By Joe O’HalloranMobile technology giant unveils suite of artificial intelligence-based platforms focused on collaboration devices to accelerate design and deployment of variety video-conferencing product
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15 Jun 2023
BBFC taps into AWS AI portfolio to speed up content classification
By Caroline DonnellyThe British Board of Film Classification has embarked on an exploratory piece of work to see how artificial intelligence could assist with classifying content
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15 Jun 2023
Enterprise software price hikes risk derailing digital transformation
By Cliff SaranBuying software and cloud services for strategic initiatives is all very well as long as the price is stable. But costs are escalating, which is impacting value
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15 Jun 2023
GTDC: Distributors are force-multipliers for innovation
By Simon QuickeThe role of disties in driving technological change was the central theme at the Global Technology Distribution Council’s EMEA Summit
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14 Jun 2023
Conflicts, questions over generative AI at SHRM
By Patrick ThibodeauAt the SHRM conference this week, the increased use of AI, especially generative AI, in HR was a major focus. Discussions centered on skills, regulation and use cases.
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14 Jun 2023
No zero-days for June Patch Tuesday, but plenty to chew over
By Alex ScroxtonOn the face of it, Microsoft’s monthly round of updates is a lighter-than-usual load for security teams, with no zero-days in evidence, but there are still plenty of issues needing attention
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14 Jun 2023
TSB calls on Meta to intervene and protect users from fraud losses of £250m this year
By Karl FlindersTSB is the latest bank to demand more action from social media sector in helping to reduce online fraud
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14 Jun 2023
Banks still investing heavily in legacy payments systems
By Karl FlindersBanks are missing out on additional revenues through payment services because they are stuck with inflexible legacy payments systems.
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14 Jun 2023
How an ML engineer cut his teeth in AI
By Pratima HarigunaniMachine learning engineer Saurabh Agarwal talks up his career journey in artificial intelligence and what it takes for one to succeed in the field
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13 Jun 2023
Belgian bank leaps forward in digital transformation through core banking outsourcing deal
By Karl FlindersOnline bank moves to a software-as-a-service core banking platform to ‘leapfrog’ in-house development
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13 Jun 2023
Salesforce moves forward with secure, private generative AI
By Mary ReinesWith its new AI Cloud and built-in Einstein GPT Trust Layer, The CRM and CX vendor is investing in generative AI technology and adding data security and privacy features.
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13 Jun 2023
Delivery charges and slow payments have customers abandoning baskets
By Clare McDonaldCustomer expectation has been on the rise, both on and offline, and no-code automation firm Primer finds there are several reasons why consumers are choosing not to checkout
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13 Jun 2023
RISC-V rises to software ecosystem challenge
By Cliff SaranThe open source hardware and software system on a chip specification has recognised the need to coordinate low-level software development
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12 Jun 2023
Apple Vision Pro may energize adoption of VR/AR learning
By Patrick ThibodeauThe cost of Apple Vision Pro, its new AR/VR product, might inhibit enterprise adoption. But the hands-free platform, controlled by gestures, could drive new types of content.
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12 Jun 2023
Ofcom data stolen in MOVEit cyber attack
By Alex ScroxtonCommunications regulator Ofcom says data on employees and regulated communications companies was stolen by the Clop gang
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12 Jun 2023
Salesforce unveils AI Cloud with new Einstein GPT Trust Layer
By Mary ReinesAI Cloud houses the Einstein GPT Trust Layer with generative AI safety features, including data masking to remove personal information from data sent to large language models.
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12 Jun 2023
Channel roundup: Who's gone where?
By Simon QuickeA number of personnel moves across the industry have caught our eye over the past week
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12 Jun 2023
EMEA channel leading the way on sustainability
By Simon QuickeCanalys survey indicates that the issue is a priority for the global channel, but some have moved faster than others
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12 Jun 2023
Progress Software releases patch for second MOVEit Transfer vulnerability
By Alex ScroxtonProgress Software releases a patch for a second MOVEit Transfer issue, which was uncovered by third-party security specialist Huntress Security during post-incident code scanning
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12 Jun 2023
How Dell is easing edge deployments
By Aaron TanDell’s NativeEdge platform could make it easier to deploy and manage edge computing applications and infrastructure through validated designs for industry-specific applications use cases
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09 Jun 2023
Ceridian burnout tool gauges exhaustion, cynicism, efficacy
By Patrick ThibodeauCeridian has developed a 'burnout dashboard' to identify employees experiencing work fatigue. Although intended to help, some fear it could penalize underperforming workers.
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09 Jun 2023
LinkedIn unveils generative AI-based tools for B2B marketers
By Mary ReinesThe professional network's new products let marketers create ad copy, message other company Pages, and post different types of ads to attract buyers throughout the buying process.
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08 Jun 2023
Cisco generative AI heads to Security Cloud, Webex
By Antone GonsalvesCisco plans to release generative AI features in the Webex platform and Security Cloud this year. Together, the products tighten security for remote workers.
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08 Jun 2023
CDEI publishes portfolio of AI assurance techniques
By Sebastian Klovig SkeltonThe UK’s Centre for Data Ethics and Innovation has published a variety of case studies to show how different assurance techniques can build and maintain trust in artificial intelligence systems
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08 Jun 2023
SAP S/4HANA migration needs careful data management
By Jim O'DonnellDealing with data is one of the most challenging aspects of an S/4HANA migration as customers must decide what data to move to and how to migrate it.
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08 Jun 2023
UK gets new rules to regulate crypto sector
By Alex ScroxtonThe Financial Conduct Authority is introducing new rules to regulate the cryptoasset sector, after being handed a government remit to oversee crypto promotions
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08 Jun 2023
Government and industry figures meet to discuss AI regulation
By Sebastian Klovig SkeltonTech industry figures are broadly supportive of the need for artificial intelligence to be regulated, but despite growing consensus, there is still disagreement over what effective AI regulation looks like
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07 Jun 2023
Salesforce adds GPT to Commerce and Marketing clouds
By Mary ReinesThe CRM giant adds generative AI capabilities and an expanded Google partnership to help marketers bring personalized content to customers and improve CX.
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07 Jun 2023
Westcon-Comstor continues with sustainability drive
By Simon QuickeDistributor outlines ambition to use renewable electricity across its global organisation by 2030
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07 Jun 2023
Open banking regulator sets out next steps
By Karl FlindersPlans for ongoing evolution of the UK open banking sector have been set out by regulator in bid to grow the open banking sector in a ‘safe, scalable and economically sustainable way’
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06 Jun 2023
TechUK publishes ‘UK tech plan’ for next government
By Sebastian Klovig SkeltonTechnology businesses are calling on UK politicians to devise a ‘comprehensive, forward-thinking strategy’ to realise the benefits of technology ahead of the next general election
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05 Jun 2023
As HR adopts AI in hiring, the risks are mounting
By Patrick ThibodeauOn July 5, New York City's anti-bias law requires independent audits of AI hiring tools and publication of findings, which creates new risk and could discourage use of these tools.
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05 Jun 2023
Workers ‘deeply uncomfortable’ with digital surveillance at work
By Sebastian Klovig SkeltonEmployees express discomfort towards employers’ use of various digital surveillance and monitoring techniques, which are often powered by artificial intelligence
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05 Jun 2023
GTDC: Distribution accelerating innovation
By Simon QuickeOrganisation representing distribution highlights the role its members can play in bringing emerging technologies to the broader channel
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05 Jun 2023
Medical regulator drops probe into NHS whistleblower Peter Duffy amid dispute over email evidence
By Tommy GreeneThe General Medical Council has dropped an investigation into an NHS whistleblower who exposed widespread clinical harm at Morecambe Bay Trust amid questions over disputed email evidence
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01 Jun 2023
How India’s DICV is tapping smart manufacturing
By Pratima HarigunaniDaimler India Commercial Vehicles has deployed augmented and virtual reality, advanced sensors, data analytics and other technologies to improve manufacturing processes and customer fleet management
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31 May 2023
Generative AI could make employee surveys truly anonymous
By Patrick ThibodeauQualtrics is exploring generative AI to maintain anonymity in employee surveys by rewriting responses, a move that could enhance participation and trust.
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31 May 2023
Lloyds Bank calls on tech companies to control social media ‘wild west’
By Karl FlindersLloyds Banking Group is calling on tech giants to step forward in the fight against online fraud, which emanates in the social media ‘wild west’
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30 May 2023
How Pendula is driving customer communications
By Aaron TanThe Australian startup’s conversational messaging platform lets businesses draw on internal and external data to cross-sell and upsell their offerings while improving customer retention
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29 May 2023
Qlik CEO: We will remain agnostic
By Aaron TanMike Capone assures customers that Qlik will remain agnostic following its acquisition of Talend and that its data analytics and integration tools will continue to work with rival platforms
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28 May 2023
Australia’s Disability Trust picks Boomi integration platform
By Stephen WithersThe non-profit organisation is using Boomi’s integration platform to integrate a mix of legacy and new systems to deliver real-time data updates and improve payroll processing, among other goals
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26 May 2023
Adam Binks steps down as SysGroup CEO
By Simon QuickeAfter five years at the helm of the business, the chief executive reveals he has decided now is the right time to move on
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26 May 2023
Birmingham council leader admits £100m budget hole in ERP upgrade
By Cliff SaranCity council’s plans to replace flagship SAP system, which has been running since 1999, is not going to plan
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26 May 2023
Zoom kicks off year with solid revenue growth
By Joe O’HalloranZoom posts results for first quarter of 2024 fiscal year, showing impressive increases in enterprise revenues and growth in number of customers
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25 May 2023
ERP roundup: SAP partners unveil new products at Sapphire
By Jim O'DonnellAt SAP Sapphire 2023, SAP partners and ISVs displayed products and services aimed at automating processes, improving security and managing moves to S/4HANA Cloud.
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25 May 2023
Diageo mixes with SAP and IBM on a five-year global IT modernisation
By Brian McKennaDiageo says is aiming to leverage SAP and IBM’s expertise to modernise its IT environment and standardise its business operations across 180 countries
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25 May 2023
Fintech pioneer Anne Boden steps aside from challenger bank CEO role
By Karl FlindersFintech pioneer to step aside for a new CEO after 10 years building a UK banking unicorn
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25 May 2023
Digital channels thriving for M&S but profits down
By Clare McDonaldMany of M&S’s digital offerings have gained more users over the past year, but after a long programme of transformation, profits are still smaller this year than last
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25 May 2023
Build 2023: Microsoft wants developers to build IT with AI
By Cliff SaranSoftware giant Microsoft is pushing the idea of next-generation business applications, powered by AI-based copilots with data feed plugins
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24 May 2023
Australian government IT spending to grow 8.4% in 2023
By Aaron TanThe Australian government will increasingly look to digital investments, particularly automation, to drive efficiency opportunities and improve service delivery, according to Gartner
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24 May 2023
Whiteboard collaboration app Miro to get generative AI tools
By Mary ReinesThe online workspace vendor's generative AI tool will bring instant summarization, code translation, template building, idea clustering and image creation to virtual coworking.
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24 May 2023
Two-thirds of all 2022 breaches resulted from spear phishing
By Sebastian Klovig SkeltonResearch by Barracuda Networks has found that, despite the low volume of spear-phishing attempts, the attacks are highly successful and have major consequences
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24 May 2023
JPMorgan’s UK digital retail bank adds more than a million customers in a year
By Karl FlindersThe app-based bank launched in the UK by US giant JPMorgan has added one million customers in the past 12 months
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23 May 2023
Dell outlines growth strategy in APAC
By Aaron TanDell Technologies is building on its momentum with Apex while eyeing growth areas such as edge computing and AI in a bid to expand its business in the region
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23 May 2023
UKG integrates generative AI into HR tech with Google Vertex
By Patrick ThibodeauUKG is using Google's Vertex AI platform to test and explore generative AI and sees it delivering conversational capabilities across its services and internal processes.
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23 May 2023
SAP connecting consultants and partners
By Simon QuickeVendor’s talent portal aims to make it easier for the channel to find expert staff and plug skills gaps
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22 May 2023
SAP's new sustainability ledger tracks carbon emissions
By Jim O'DonnellIf companies want to improve sustainability efforts, they will need to treat environmental reporting like financial accounting. SAP unveiled the green ledger to facilitate this.
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22 May 2023
Post Office scandal – cover-up a ‘dark chapter’ in government, corporate and legal history
By Karl FlindersThird phase of public inquiry into Horizon IT scandal reveals extent of Post Office and Fujitsu cover-up of software problems that went on to write ‘as dark a chapter in our governmental, corporate and legal history as can be imagined’
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22 May 2023
Facebook owner Meta fined record €1.2 billion over EU-US data transfers
By Bill GoodwinDecision could have implications for other companies using Standard Contractual Clauses to share data between Europe and the US
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22 May 2023
Worker-focused AI Bill introduced by backbench MP Mick Whitley
By Sebastian Klovig SkeltonUsing the 10-minute motion rule, backbench Labour MP Mick Whitley has introduced a worker-focused artificial intelligence (AI) bill to Parliament, which outlines a similar approach to AI being advocated by unions in the UK
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21 May 2023
AI-powered robot starts sorting Melbourne’s recyclables
By Stephen WithersMelbourne’s APR Kerbside has been using an AI-powered robot to pick up used Tetra Pak beverage cartons that can be turned into poly-coated boards
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19 May 2023
Collaboration app Stormboard brings AI to virtual whiteboard
By Mary ReinesHarnessing advanced machine learning and natural language processing, online collaboration vendor Stormboard launches StormAI to help teams share and organize ideas faster.
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19 May 2023
Logicalis CEO: Sustainability efforts being accelerated
By Simon QuickeThe threats to the planet are mounting and efforts to reduce carbon are continuing at channel player Logicalis, with the firm taking a managed services approach to helping customers improve their positions