TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
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30 Apr 2025
Government bags 200 bids from local authorities wanting AI growth zones in their areas
The government has received 200 expressions of interest in response to its AI growth zones application push, and is now seeking to progress some bids
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29 Apr 2025
Scattered Spider on the hook for M&S cyber attack
The infamous Scattered Spider hacking collective may have been behind the ongoing cyber attack on Marks and Spencer that has crippled systems at the retailer and left its ecommerce operation in disarray.
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29 Apr 2025
RSAC 2025: Cisco Debuts Latest AI Cybersecurity Innovations
In terms of innovation, Cisco says it's 'just getting warmed up.'
Business Apps News from the past 365 days
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18 Mar 2025
Digital Realty enters Indonesia through joint venture
New joint venture, Digital Realty Bersama, will develop and operate datacentres across Indonesia to meet the increasing demand for digital infrastructure in Southeast Asia’s biggest economy
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18 Mar 2025
Formula 1 accelerates decision response with team content delivery
AI services and digital transformation specialist claims to have halved crucial response times in Formula 1, redefining how teams analyse race data in real time
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18 Mar 2025
Adobe joins agentic AI fray with platform, prebuilt agents
2025 is the Year of Agentic AI -- and it's only March.
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18 Mar 2025
Cisco unveils Webex agentic AI systems to automate CX, EX
Mission to transform contact centres into customer experience centres sees systems for core collaboration platform designed to predict and automate customer and employee experiences
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18 Mar 2025
Channel moves: Who’s gone where?
Moves of note over the past week at Six Degrees, Business Systems, MLL Telecom, Claroty and Sysdig
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18 Mar 2025
Seaco charts course for unified security strategy
Shipping container leasing giant consolidates security tools onto a single platform, leveraging AI and extended detection and response to improve security operations
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17 Mar 2025
Cisco makes Webex AI updates widely available
The Cisco AI Assistant in Webex Contact Center and the Webex AI Agent for self-service customer support are now generally available. More AI features are coming.
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17 Mar 2025
Microsoft takes Teams Phone to Dynamics 365 Contact Center
Microsoft's updates for Teams Phone include Dynamics 365 Contact Center integration and Copilot features to improve customer service.
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17 Mar 2025
Zoom advances AI Companion with agentic AI
Zoom's AI Companion improvements include automated tasks, better action item detection and real-time note taking. The new features will be launched in stages through mid-2025.
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17 Mar 2025
Online Safety Act measures come into effect
Regulator Ofcom is now able to take enforcement action against platforms under the Online Safety Act if they fail to proactively safeguard against content such as terrorist or child sexual abuse material
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17 Mar 2025
Qualtrics releases employee, customer service AI agents
Qualtrics joins the agentic AI free-for-all in CX.
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17 Mar 2025
Who takes responsibility? Birmingham’s ERP extraordinary meeting
Council members took the opportunity to raise their concerns during the Birmingham City Council ERP meeting, which took place on 11 March
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17 Mar 2025
Genesys, Google add to contact center generative AI services
Genesys and Google roll out their next wave of AI tools for customer service.
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17 Mar 2025
How Oracle is using AI to combat financial crime
The tech giant is leveraging artificial intelligence to surface fraudulent financial transactions and improve the efficiency of financial crime investigations, offering relief to banks battling high costs and alert fatigue
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14 Mar 2025
AI in the workplace: Businesses brace for new rules
States are tightening rules on AI in the workplace, while the federal government pushes for deregulation, setting up a battle over hiring and bias laws.
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14 Mar 2025
AI Action Summit review: Differing views cast doubt on AI’s ability to benefit whole of society
Governments, companies and civil society groups gathered at the third global AI summit to discuss how the technology can work for the benefit of everyone in society, but experts say competing imperatives mean there is no guarantee these visions will win out
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14 Mar 2025
Minister asks for evidence of Post Office ECCO+ system problems
Subpostmaster federation is calling on former Post Office crown branch staff to come forward if they experienced problems with ECCO+
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14 Mar 2025
Channel catch-up: News in brief
Developments this week at Exertis Supplies, Softcat, Konica Minolta Business Solutions, Fivetran, SUSE and Centreon
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13 Mar 2025
Sky Business finds louder voice for collaboration
Business-to-business division of media and entertainment company announces communications platform to help UK firms boost productivity and collaboration by integrating advanced features like video conferencing
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13 Mar 2025
SCC steps up sustainability efforts
Channel player SCC works to share more emissions data with customers and provide asset disposal for those looking to upgrade devices to Windows 11
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13 Mar 2025
Supercars team BJR taps Extranet Systems for racing edge
As the demands of motorsports grow, Supercars team Brad Jones Racing turns to IT specialist Extranet Systems to manage crucial areas such as security, backup and disaster recovery
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12 Mar 2025
Apple slated in CMA mobile browser investigation
Apple policies are main focus, but Google doesn’t escape the regulator’s scrutiny either, with its business practices to promote Chrome coming under fire
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12 Mar 2025
Salesforce execs at TDX 25: Agentforce a whole system AI play
Salesforce executives present its Agentforce agentic AI technology as a ‘whole system’ approach not hung up on large language models. They say it is a ‘holy trinity’ of data, apps and agents
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11 Mar 2025
Singapore Airlines to roll out Salesforce Agentforce
Singapore’s flagship carrier is deploying Salesforce’s Agentforce AI agent platform to improve customer interactions and personalise experiences
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11 Mar 2025
March Patch Tuesday brings 57 fixes, multiple zero-days
The third Patch Tuesday of 2025 brings fixes for 57 flaws and a hefty number of zero-days
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11 Mar 2025
Musk claims of Ukraine DDoS attack derided by cyber community
Elon Musk draws criticism after accusing Ukraine of being behind a significant DDoS attack against social media platform X
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11 Mar 2025
Hadean, Google Cloud team to develop AI-powered spatial computing
Technology partnership looks to facilitate the creation of highly realistic and responsive simulations, optimising training exercises and planning scenarios to help organisations develop deeper understanding of potential situations
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11 Mar 2025
SailPoint expands MSP programme
Security player widens the customer base its managed service provider partners can go after
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11 Mar 2025
UK government under-prepared for catastrophic cyber attack, hears PAC
The Commons Public Accounts Committee heard government IT leaders respond to recent National Audit Office findings that the government’s cyber resilience is under par
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11 Mar 2025
Climb’s AI Academy coming to UK and Ireland
Distributor shares 2024 financial update and indicates its AI Academy scheme launched in Germany last autumn will be coming to the UK and Ireland later this year
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10 Mar 2025
Channel moves: Who’s gone where?
Moves in the past week at BCN, Agilitas IT Solution, Cybit, Abacus Group, Commvault, Schneider Electric and Wordwatch
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07 Mar 2025
Amplitude voice of the customer capability targets 'rage close'
Amplitude rolls out VOC features from Command AI acquisition.
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07 Mar 2025
Channel catch-up: News in brief
Developments this week at Schneider Electric and OVHcloud, while SonicWall and Sophos talk MDR
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07 Mar 2025
IWD: Women bring ‘significant business advantage’ to channel
As the world marks the importance of women amid the inspirational stories of those who work across the channel, there are calls for more positive action as World Economic Forum predicts gender equity will not be reached for another five generations
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07 Mar 2025
Managing security in the AI age
Gartner experts offer guidance on harnessing AI’s power while mitigating its risks, from managing shadow AI to implementing security controls and policies
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06 Mar 2025
Corndel adds to evidence of channel role in providing AI education
More research reinforces the sense of disconnect between business leaders and their staff when it comes to using artificial intelligence, presenting opportunitities for the channel
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06 Mar 2025
Why did IT suppliers allow Birmingham City Council to go live with Oracle?
Councillors at the local authority’s budget setting and audit committee meetings raised questions as Birmingham faces budget deficits
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06 Mar 2025
NHS chief data officers concerned by FDP roll-out
The Chief Data and Analytical Officers Network has raised concerns over the way the NHS Federated Data Platform is being implemented and NHS England’s approach to its adoption
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06 Mar 2025
Wavenet working with Konversational to improve systems
MSP Wavenet chooses Irish firm to help deploy ServiceNow to improve its workflow processes
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06 Mar 2025
Going beyond search: Elastic’s observability and security play
Elastic’s chief product officer Ken Exner talks up the company’s expansion into observability and security and how it balances innovation with community contributions and monetisation
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06 Mar 2025
TDX 2025: Salesforce vaunts Agentforce 2dx as evolved agentic AI platform
Salesforce unveils Agentforce 2DX as further development of its autonomously agentic AI platform at its developer conference in San Francisco
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06 Mar 2025
Big bank systems crashed for over 800 hours in last two years due to IT outages
Bank bosses forced to reveal extent of banking IT failures to MPs on the Treasury Select Committee
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05 Mar 2025
Trump's DEI policy crackdown meets corporate resistance
President Donald Trump has delivered a blistering attack against DEI policies. But data shows diversity helps businesses succeed, not flounder.
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05 Mar 2025
UBDS Digital taking lifecycle transformation approach
Transforming customers could mean more than just replacing legacy kit and rolling out some fresh apps
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05 Mar 2025
Microsoft rolls out sales agents, connector to Salesforce
Microsoft joins the autonomous sales agent fray.
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05 Mar 2025
Salesforce banking on autonomous agents with Agentforce 2dx
Salesforce keeps up torrid pace for agentic AI development.
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04 Mar 2025
NHS rolls out AI app to predict and prevent falls that could land patients in hospital
Healthtech company Cera's artificial intelligence app can also predict the onset of winter viruses, and is being keenly adopted across the NHS
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04 Mar 2025
MWC 2025: Comms tech consortium begins XR trials on 5G Standalone network
Collaboration between Ericsson, T-Mobile and Qualcomm looks to pioneer the next wave of 5G low latency operator services, beginning with supporting demanding mobile immersive experiences
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04 Mar 2025
Nutanix event shows massive interest in VMware migration
A recent event held by VMware rival Nutanix attracted many people new to the hyperconverged infrastructure provider
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04 Mar 2025
Metropolitan Police concern puts brakes on Post Office Horizon data migration
The Post Office has paused its project to migrate all Horizon data from Fujitsu systems to its own while in discussions with Metropolitan Police
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03 Mar 2025
Channel moves: Who’s gone where?
Moves announced at Avanade, Eficode, Epson, Snom Technology and k-commerce
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28 Feb 2025
Channel catch-up: News in brief
Developments this week at Nebula, Everything Tech Group, Check Point, monday.com, Scality, Horizon3.ai, TD Synnex, DTP Group and CrowdStrike
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28 Feb 2025
Salesforce Agentforce AI update targets healthcare
Salesforce customizes Agentforce for clinical care, public health and pharmaceuticals.
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28 Feb 2025
Post Office makes first official apology to Capture users
The Post Office has written to former Capture user Ken Tooby to apologise for its failings which devastated his family’s lives
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28 Feb 2025
Major UK banks hit by payday digital banking problems again
A month after Barclays suffered online banking problems, customers at multiple banks report further issues
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27 Feb 2025
'Positive steps' in redress for Post Office Capture victims
Lawyers say progress has been made in efforts to provide financial redress and justice for former users of the Post Office's flawed Capture system
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27 Feb 2025
MPs grill X, TikTok and Meta about online misinformation
Representatives from the social media firms said that while the scale of their platforms makes content moderation difficult, they are effectively dealing with the vast majority of misinformation
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27 Feb 2025
Peer demands Fujitsu cough up £300m interim payment towards Post Office scandal bill
Kevan Jones tells fellow peers in the House of Lords that Fujitsu should also be barred from bidding for public sector contracts
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27 Feb 2025
Data, training complexities make DIY AI agents difficult
Agentic AI is complex, so choose your development path carefully.
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27 Feb 2025
CVE volumes head towards 50,000 in 2025, analysts claim
Many trends, notably a big shift to open source tools, are behind an expected boom in the number of disclosed vulnerabilities
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26 Feb 2025
Alibaba Cloud open sources video foundation models
The Chinese tech giant releases Tongyi Wanxiang 2.1 family of video foundation models as open source, including a smaller version enabling video creation on standard laptops
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26 Feb 2025
Study: Workers will trade 25% of pay for remote, hybrid jobs
Tech workers would take a pay cut for hybrid or remote jobs, but employers aren't lowering wages, suggesting that high demand isn't driving pay down.
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26 Feb 2025
Channel education needed to support more successful AI adoption
Research from WalkMe underlines the dangers of rolling out artificial intelligence tools and software without preparing users
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26 Feb 2025
Apple and Dassault Systèmes join forces for digital twin Vision
Leading connected engineering software provider teams with CE giant to take advantage of state-of-the-art immersive viewing to realise digital twin-based product design and manufacturing platform
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26 Feb 2025
WWT and Kyndryl expand customer support centres
Firms invest in more logistics and enablement capability to increase the assistance they can offer those users looking for help with digital transformation and artificial intelligence
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26 Feb 2025
Dragonwing take flight to boost Qualcomm industrial, embedded IoT offer
Connected processor and artificial intelligence company establishes brand for suite of industrial and embedded IoT, enterprise and networking solutions
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26 Feb 2025
Engineering at tipping point as manufacturing embraces Industry 5.0
Leading connected engineering software provider unveils vision of generative AI-based design to support new age of industrial applications with sustainability and virtual processes at the core
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26 Feb 2025
Lord Holmes warns of increasingly ‘urgent’ need to regulate AI
The real-world negative impacts of artificial intelligence will only get worse if the UK does not move to regulate the technology in a way that centres on accountability, trust and public participation, says Lord Holmes
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25 Feb 2025
Salesforce, Google ink $2.5B deal to bring Gemini to Agentforce
The deal gives Salesforce customers multi-cloud and LLM flexibility.
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25 Feb 2025
Davies gets CEO role at Maintel
After a year holding the position on an interim basis, the managed service provider has confirmed Dan Davies will continue navigating the business through its transformation strategy
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25 Feb 2025
Quantum innovation balances on commercial tightrope
While there is plenty of innovation in quantum technology, the industry needs greater collaboration to develop commercially viable systems
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24 Feb 2025
Zendesk to acquire Local Measure, boosting AI-powered voice capabilities
The acquisition will strengthen Zendesk’s contact centre offering and integration with Amazon Connect, targeting larger enterprise clients
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24 Feb 2025
Zendesk acquires Local Measure CCaaS, CX platform
Zendesk expands its CCaaS capabilities with Local Measure acquisition.
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24 Feb 2025
Government seeks payments tech partner through £49m contract
UK government wants tech partner to help it embed open banking functionality into its Gov.uk Pay platform
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24 Feb 2025
Channel moves: Who’s gone where?
We take a look at the moves of note this week at Ingram Micro, Proact, Myriad360, Zyxel and Barracuda
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24 Feb 2025
HMRC working to resolve system glitch that doubles self-assessment tax rebates
A communications glitch in systems processing tax self-assessments has seen rebates duplicated in ‘very niche scenarios’
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21 Feb 2025
Auditor: 2026 till Birmingham recovers from botched Oracle project
Grant Thornton’s report into a botched Oracle Fusion implementation at Birmingham City Council finds governance and risk comprehension failures to be at the heart of the fiasco
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21 Feb 2025
Fujitsu’s £600m-plus prize with His Majesty’s ‘cash cow’ in 2025
Controversial supplier continues to reap the rewards of government IT contracts despite its participation in ‘ghastly fraud’
- 20 Feb 2025
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20 Feb 2025
Goldberg: Practical value key for AI in NetSuite ERP
In this Q&A, Evan Goldberg discusses the company's position as a SaaS ERP provider for SMBs, highlighting emerging AI features and collaboration with Oracle.
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20 Feb 2025
Watchdog approves Sellafield physical security, but warns about cyber
The Office for Nuclear Regulation has taken Sellafield out of special measures for physical security, but harbours cyber security concerns
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20 Feb 2025
How organisations can secure AI agents
Dan Karpati, Check Point Software’s vice-president of AI, discusses the unique challenges and potential ways to secure AI agents
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19 Feb 2025
TD Synnex hands Andy Brown responsibility for driving AI programme
Distributor continues to put muscle behind data, analytics and artificial intelligence with latest senior appointment
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19 Feb 2025
European and African tech skills programme could increase economic ties
Africa is a continent on the up, and if Europe wants to form lucrative relationships with its nations, it must have something to trade. IT skills and knowledge exchanges unlock opportunities
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18 Feb 2025
EY: Industrial companies worldwide stunted in emerging technology use
Businesses globally are spending more on emerging technologies year-on-year, but struggle to expand experimental use cases, finds EY’s sixth annual Reimagining Industry Futures study
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18 Feb 2025
Meta’s planned subsea cable will exceed circumference of Earth and support AI innovation
Meta’s planned 50,000 km subsea cable will be the world’s longest and connect the five major continents
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17 Feb 2025
‘Times are hard’ for fintech but latest report reveals glimmer of recovery
Fintech investment in the UK hit a four-year low last year, as the wider EMEA region saw the lowest numbers in eight years
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17 Feb 2025
AI-driven personalisation appealing to UK shoppers, says research
Retailers should be using artificial intelligence to increase brand loyalty through personalisation, according to research
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17 Feb 2025
Channel moves: Who’s gone where?
Last week saw ATSG solidify its management structure after the Evolve IP merger, plus some personnel moves at BCS, Fivetran, Armis and Rimes
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17 Feb 2025
Liverpool reinvents customer service through digital platform
Liverpool City Council wants to improve residents’ experience of dealing with the council, and sees digital technologies as key to achieving its goal
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14 Feb 2025
Kenyan AI workers form Data Labelers Association
A group of Kenyan data workers whose labour provides the ‘backbone’ of modern artificial intelligence systems set up the Data Labelers Association to improve their working conditions and raise awareness about the challenges they face
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14 Feb 2025
SAP data cloud, Databricks integration aims to unify AI data
SAP unveiled a Business Data Cloud platform and Databricks partnership to support customers in AI projects, which analysts bill as an important evolution of data management.
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14 Feb 2025
Government launches consultation on plan to streamline business through e-invoicing
Government announces 12-week consultation on electronic invoicing as part of its plan for change
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14 Feb 2025
Government renames AI Safety Institute and teams up with Anthropic
Addressing the Munich Security Conference, UK government technology secretary Peter Kyle announces a change to the name of the AI Safety Institute and a tie-up with AI company Anthropic
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13 Feb 2025
Trump actions could undermine EEOC AI bias efforts
The Trump administration has removed EEOC AI bias guidance. Experts say states and courts might take the lead in regulating AI hiring practices.
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13 Feb 2025
Advania UK unveils unified leadership team
To integrate its recent acquisitions, Microsoft partner Advania UK has established a structure to oversee all operations
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13 Feb 2025
UK government sanctions target Russian cyber crime network Zservers
The UK government has imposed sanctions on a Russian cyber crime syndicate responsible for aiding ransomware attacks, targeting the group and individual members
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12 Feb 2025
AI Action Summit: Two major AI initiatives launched
Sustainability and ‘public-interest’ artificial intelligence initiatives have been launched during the AI Action Summit in Paris
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12 Feb 2025
Microsoft’s February 2025 Patch Tuesday corrects 57 bugs, three critical
Microsoft is correcting 57 vulnerabilities in its February Patch Tuesday, two of which are being actively exploited in the wild, and three of which are ‘critical’
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12 Feb 2025
AI Action Summit: UK and US refuse to sign inclusive AI statement
The UK and US governments’ decisions not to sign a joint declaration has attracted strong criticism from a range of voices, especially in the context of key political figures calling for AI ‘red tape’ to be cut
