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August 2018, Vol. 6, No. 4

Fueled by SaaS, ERP for SMBs soars into the cloud

The automation needs of small businesses may not be that different compared to large global enterprises, but they often lack the IT resources and the time to wrestle with ERP for SMBs while working to expand their business. That was the situation for Kelly Milazzo four years ago as vice president of operations at Toad&Co., an apparel maker based in Santa Barbara, Calif. A decade-old, highly customized, on-premises ERP system tailored to the apparel industry called LogOn was "increasingly unreliable and unstable," Milazzo acknowledged. As a result, the company was mired in a to update the Toad consumer experience with omnichannel features like in-store pickup for products that were ordered online. "We were patching systems together" to integrate the ERP with separate point-of-sale (POS) and e-commerce platforms, she explained. The clothing manufacturer considered offerings from vendors known for selling ERP for SMBs -- Microsoft, NetSuite and Sage -- as well as the two behemoths for large-enterprise systems that have tried to ...

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