Enterprise Connect 2018 conference coverage

Last updated:March 2018

Editor's note

Enterprise Connect 2018 has a decidedly different look and feel compared to past conferences.

For starters, the disruptive messaging platform Slack is making its debut at the conference. Facebook, too, debuts and could potentially look for partnerships and integrations for its collaboration platform, Workplace by Facebook. After debuting last year, Amazon returns to Enterprise Connect after rolling out Alexa for Business and promoting its contact center offering, Amazon Connect.

Slack, Facebook and Amazon all have keynote speeches at Enterprise Connect 2018, which runs from March 12 to 15 in Orlando, Fla. 

As for emerging trends, contact center technologies are figuring prominently at Enterprise Connect 2018, particularly the convergence of unified communications and contact center offerings. Additionally, speech technologies, a new conference track this year, include Alexa-type voice assistants and text-to-speech and speech-to-text workflows. Also, perennial topics resurface at Enterprise Connect 2018, including team collaboration, cloud communications and the great Cisco versus Microsoft debate.      

Follow our comprehensive coverage of Enterprise Connect 2018 as we track these important developments, including news, trends and analysis.

1Enterprise Connect 2018 News

New big-name players are entering the unified communications game. Meanwhile, entrenched vendors adjust to changing technologies. In our news coverage, track product updates and gather keen insights from industry insiders.

2Enterprise Connect 2018 Trends & Analysis

Contact center technologies, video conferencing rooms and the lack of integration between Cisco Spark and Microsoft Teams are just some of the topics to follow at Enterprise Connect 2018. Plus, industry analysts dissect these issues and UC users share their stories.

3Enterprise Connect 2018 Video

Watch product demos and glean analyst insights from Enterprise Connect as we track the latest innovations and trends in the unified communications industry.