Enterprise AI Strategy: Page

11 real-world agentic AI examples and use cases

AI that doesn't just follow instructions but figures out how to get things done -- that's the promise of agentic AI, an emerging approach that's already changing some sectors.

By Mary Pratt • Sept. 26, 2025

What is ChatGPT Enterprise? Pricing, uses and features

ChatGPT Enterprise is OpenAI's premium version of its AI chatbot, ChatGPT.

By Alexander Gillis • Sept. 10, 2025

IBM’s enterprise AI vision for customization, collaboration

IBM focuses on the enterprise by making its WatsonX platform customizable for different cloud environments and applications.

By Esther Shittu , Shaun Sutner • Sept. 9, 2025

AI implementation: 13 steps to achieve success in your business

AI technologies can enable and support essential business functions. But organizations must have a solid foundation in place to bring value to their business strategy and planning.

By Kinza Yasar • Aug. 22, 2025

Alibaba unveils Accio Agent for global trade

The e-commerce giant's new agent targets tasks such as building a business plan and following through on it.

By Esther Shittu • Aug. 14, 2025

Agentic AI workflows: Trends, examples and best practices

Implemented correctly, agentic AI workflows can make business process management more responsive, flexible and autonomous.

By Stephen Bigelow • Aug. 11, 2025

How to use change management for better AI adoption

Is your business ready for AI -- or just adding expensive tools without adapting workflows to maximize value and minimize risk?

By Chris Tozzi • Aug. 6, 2025

How to evaluate LLMs for enterprise use cases

What defines success is business value -- not just benchmark scores.

By Kashyap Kompella • July 25, 2025

Google advances Gemini with low-cost Flash-Lite 2.5

The cloud provider's model release targets businesses looking for performance, cost-effectiveness and precision.

By Esther Shittu • July 23, 2025

AWS launches AgentCore system and agentic marketplace

The cloud provider introduced a service that includes capabilities that help agents perform at a bigger scale. It also unveiled a new marketplace.

By Esther Shittu • July 16, 2025

Database vendor MongoDB embraces GenAI

The vendor has moved quickly to incorporate technologies such as vector search that are integral to generative AI.

By Shaun Sutner , Esther Shittu • July 15, 2025

Integrating IoT and machine learning: Benefits and use cases

With applications in industries such as manufacturing and healthcare, integrating IoT with machine learning offers a range of unique benefits.

By Tom Nolle • July 14, 2025

AI agents increasingly viable for enterprise use

AI agent use is ramping up, with development environments leading the charge. Governance and agent building are also on the rise.

By Olivia Wisbey • June 24, 2025

RAG best practices for enterprise AI teams

Many organizations are already using commercial chatbots driven by large language models, but adding retrieval-augmented generation (RAG) can improve accuracy and personalization.

By Donald Farmer • May 27, 2025

AI upskilling strategies that center workers, not tech

At MIT's Sloan CIO Symposium, experts emphasized that AI upskilling starts with what humans do best, pairing hands-on learning with inclusive, contextualized strategies.

By Olivia Wisbey • May 22, 2025

What is intelligent process automation (IPA)?

Intelligent process automation (IPA) is a combination of technologies used to manage and automate digital processes.

By Alexander Gillis • May 12, 2025

How business leaders are measuring generative AI’s ROI

At EmTech AI, generative AI's value was top of mind. But real ROI depends on business fundamentals like change management and clear success metrics.

By Olivia Wisbey • May 9, 2025

Why enterprise AI is moving toward customization

At MIT's EmTech AI conference, tech leaders emphasized the value of purpose-built systems designed to support real business workflows.

By Lev Craig • May 8, 2025

The 10 best generative AI courses in 2025

These wide-ranging courses help users of all skill levels learn the ins and outs of GenAI, offer advice and training on tools, and keep users updated regarding trends.

By Kim Hefner, George Lawton • May 8, 2025

GenAI assists writing platform Grammarly in AI strategy

The vendor uses a testing mechanism to show organizations how it has improved using its GenAI assistant. This is an example of the vendor moving beyond just being a proofreader.

By Esther Shittu , Shaun Sutner • May 6, 2025

Deriving ROI from AI is more than just monetary value

While some enterprises can see the business value from their AI initiatives relatively quickly in terms of financial value, others see it in the efficiency of their employees.

By Esther Shittu • April 28, 2025

AI adoption hovers around 25% for office workers

Perficient and Thomson Reuters surveys show that AI adoption is limited in some sectors, but there's lots of experimentation and evaluation happening.

By Don Fluckinger • April 28, 2025

8 business use cases for ChatGPT in 2025

By the end of 2024, 76% of businesses worldwide were using ChatGPT. The real question is, how are they using it?

By Kashyap Kompella • April 23, 2025

GenAI vendor Writer releases agentic platform for business

The platform is geared for business users, the vendor's primary targets. However, it must compete with bigger tech companies' agentic tools.

By Esther Shittu • April 11, 2025

Top 4 AI writing tools for improved business efficiency

AI writing tools target business use cases but aren't sufficient to replace human writers. Explore four popular options for content creation: ChatGPT, Jasper, Rytr and Writer.

By Will Kelly, Olivia Wisbey • April 10, 2025