Expert Advice: Page

Practical guidance from industry experts on CIO

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    When is Windows 10 end of life? How to extend support

    The Windows 10 end-of-support deadline forces IT teams to choose between Windows 11 migration, ESU enrollment and broader desktop lifecycle planning.

    Gary Olsen • Feb. 19, 2026
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    Brand Experience Team/TechTarget
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    ERP implementation: 10 steps for success

    Follow these well-trod steps, line up the best people, be fully aware of the most common mistakes, and use the right metrics to ensure your ERP project delivers on its promises.

    Eric St-Jean • Feb. 19, 2026
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    Brand Experience Team/TechTarget
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    Why should businesses use and accept Apple Pay?

    Apple Pay is a widely used iPhone feature. Organizations considering contactless payments should understand how it can affect checkout speed, security and setup requirements.

    Katie Fenton • Feb. 18, 2026
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    Brand Experience Team/TechTarget
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    How to repair Windows 11 with an ISO file

    Wiping and reinstalling with a clean install is the simplest way to fix a broken Windows 11 desktop, but an ISO file repair can help save some of the desktop's settings and files.

    Brien Posey • Feb. 17, 2026
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    How CIOs can tackle subscription sprawl and costs

    As subscription models expand, hidden costs and risks grow with them. IT leaders need stronger visibility and accountability to keep subscription sprawl under control.

    Alison Roller • Feb. 12, 2026
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    What are the best file managers for Mac devices?

    If the native macOS file manager is lacking, IT can look to third-party options for advanced features. These alternatives can help simplify file browsing and improve productivity.

    Robert Sheldon and Brien Posey • Feb. 12, 2026
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    Brand Experience Team/TechTarget
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    Big bang vs. phased ERP implementation: Which is best?

    COOs, CFOs and others who work with ERP must ensure their company makes the right choice when selecting the big bang approach vs. the phased approach for an ERP implementation.

    Eric St-Jean • Feb. 11, 2026
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    Why is HRIS maintenance so important?

    CHROs must ensure that HRIS maintenance is not being neglected. Here’s why maintenance can help ensure that the software is aligned with your business needs and delivers the best ROI.

    Eric St-Jean • Feb. 11, 2026
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    A list of the most popular MOOCs to consider in 2026

    Massive open online courses help learners across the globe acquire new skills and pursue credentials. Explore some of the best MOOC platforms available today.

    Mary Pratt • Feb. 11, 2026
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    Brand Experience Team/TechTarget
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    8 contact center challenges and how to address them

    Modern contact centers face persistent challenges around customer expectations, staffing and data access. Addressing them requires more than incremental operational fixes.

    Jerald Murphy • Feb. 11, 2026
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    How to enable and manage Windows 11 Hyper-V

    Hyper-V virtual machines have many use cases in enterprise IT. Windows administrators should follow these steps to create new VMs no matter what their intended use is.

    Chris Twiest • Feb. 10, 2026
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    How to perform a factory reset on a Windows 11 desktop

    A factory reset may be needed for Windows 11 devices with ongoing performance issues or when reassigned, helping IT reduce data loss and recovery risks.

    Ed Tittel • Feb. 10, 2026
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    5 remote work communication challenges and how to fix them

    Successful remote work communication depends on more than tools alone. Explore the technology, governance and usage gaps that create risk for IT teams and how to address them.

    Katherine Finnell • Feb. 10, 2026
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    Hot desking vs. hoteling: Which hybrid model works?

    As hybrid work shrinks traditional office footprints, organizations must decide how to support in-office employees. Hot desking and hoteling offer two distinct approaches.

    Andrew Froehlich • Feb. 10, 2026
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    Brand Experience Team/TechTarget
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    3 tools to check Windows 11 update compatibility

    Before upgrading to Windows 11, IT should verify device compatibility. Tools like PC Health Check and third-party utilities identify hardware readiness.

    Ed Tittel • Feb. 10, 2026
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    10 top learning experience platforms to use in 2026

    The benefits of learning experience platforms are numerous, especially in an age of remote and hybrid work. Here are some of the top LXPs and features to consider right now.

    Eric St-Jean, Mark Feffer • Feb. 9, 2026
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    8 AI meeting assistants to consider in 2026

    AI meeting assistants now come packed with powerful features to improve employee productivity and meeting workflows. So, which AI tool is best for your organization?

    Irwin Lazar and Beth Schultz • Feb. 6, 2026
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    Assess unified communications pros and cons for hybrid work

    Unified communications as a service is getting renewed attention as organizations support hybrid workforces. Here’s what IT leaders should understand before deploying UCaaS.

    Jon Arnold • Feb. 6, 2026
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    How to make a business case for unified communications

    Making a business case for unified communications isn't the same as deciding on a PBX. ROI, for example, isn't as important. But training is. Here is what you should focus on.

    Jon Arnold • Feb. 6, 2026
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    Brand Experience Team/TechTarget
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    How to fix Windows 11 when it keeps restarting

    When a Windows 11 desktop keeps restarting, there are a few factors that might be behind the issue. IT administrators should understand all the possible causes and how to solve them.

    Robert Sheldon • Feb. 5, 2026
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    12 best patch management software and tools for 2026

    These 12 tools approach patching from different perspectives. Understanding their various approaches can help you find the right product for your needs.

    Robert Sheldon and Rahul Awati • Feb. 5, 2026
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    RCS vs. SMS: What’s the difference?

    RCS is a newer messaging standard with advanced features and improved business messaging. Comparing RCS and SMS helps IT leaders assess business and customer messaging options.

    Andrew Froehlich • Feb. 5, 2026
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    Top 19 contact center platforms of 2026

    By now, many contact center software providers offer similar features. But large and small enterprises should consider some key differences among vendors.

    Chris Tozzi • Feb. 5, 2026
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    7 steps to fix a black screen in Windows 11

    A black screen can be a symptom of several issues with a Windows 11 desktop. Knowing where to look for the source of the problem can simplify the troubleshooting process.

    Robert Sheldon • Feb. 2, 2026
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    How AI-powered learning affects the IT skills gap

    While AI helped create the current IT skills gap, AI-powered learning can also shrink it. The right tools can help IT leaders improve skills development and anticipate challenges.

    Damon Garn • Jan. 30, 2026