Expert Advice: Page
Practical guidance from industry experts on CIO
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Brand Experience Team/TechTarget
4 AI use cases that could help optimize fleet management
AI can continuously optimize routes across a fleet based on factors such as traffic, weather and vehicle capacity. Learn about other AI use cases for fleet management.
James Kofalt • Sept. 16, 2026 -
Brand Experience Team/TechTarget
5 of the top transportation management systems
Learn more about some of the top transportation management systems on the market, including the products’ features as well as the pros and cons for each.
James Kofalt • Sept. 15, 2026 -
Brand Experience Team/TechTarget
4 fleet management challenges that CSCOs should be aware of
Global energy market volatility remains a concern for fleet managers. Learn about some other challenges that CSCOs and COOs should be aware of and take action against.
James Kofalt • Sept. 11, 2026 -
Brand Experience Team/TechTarget
How AI agents transform UCaaS workflows and ROI
AI agents can boost UCaaS workflows, but IT leaders must follow best practices to identify high-value workflows, determine ROI metrics and establish governance guardrails.
Jon Arnold • Sept. 11, 2026 -
Brand Experience Team/TechTarget
10 voice of the customer tools for better CX
Compare 10 voice of the customer tools that collect feedback, analyze sentiment and help teams act on customer experience issues.
George Lawton • Sept. 11, 2026 -
Brand Experience Team/TechTarget
Learn why HR governance is important for any organization
A governance framework helps establish a positive workplace culture and ensure fair treatment for employees. Learn more about why HR governance is important.
Lynda Spiegel • Sept. 8, 2026 -
Brand Experience Team/TechTarget
How to build an experience-level agreement
Properly built experience-level agreements prioritize UX over traditional metrics, focusing on business outcomes and employee productivity to enhance performance.
Damon Garn • Sept. 8, 2026 -
Brand Experience Team/TechTarget
AI knowledge base automation reshapes customer self-service
Knowledge base automation can be a powerful tool to enhance customer self-service. Learn how AI-powered knowledge bases can improve customer experience and employee workflows.
Jordan Jones • Sept. 8, 2026 -
Brand Experience Team/TechTarget
14 need-to-know tips for digital transformation success
What separates a successful digital transformation implementation from a recipe for disaster? These 14 tips will help ensure your DX efforts result in business improvement.
Paul Kirvan and Grant Hatchimonji • Sept. 8, 2026 -
Brand Experience Team/TechTarget
6 use cases for improving employee retention using predictive analytics
Predictive analytics can identify employees who are good candidates for promotion. Learn other use cases for improving employee retention using predictive analytics.
Eric St-Jean • Sept. 4, 2026 -
Brand Experience Team/TechTarget
How asynchronous tools transform team collaboration
Asynchronous collaboration tools can reduce costs, improve manageability and combat meeting fatigue. Learn how to choose and adopt the right tools for your distributed teams.
Irwin Lazar • Sept. 3, 2026 -
Brand Experience Team/TechTarget
Using the Intune Management Extension for PowerShell scripts
Intune and PowerShell have a lot of unique management actions they can take, but with the help of the Intune Management Extension, they can communicate and manage more efficiently.
Peter van der Woude • Sept. 3, 2026 -
Brand Experience Team/TechTarget
5 mistakes to avoid when choosing a CX provider
When picking a CX vendor, enterprise tech buyers should have realistic AI expectations and watch out for a lack of industry expertise, scalability and integrations.
Jon Arnold • Sept. 3, 2026 -
Brand Experience Team/TechTarget
POTS retirement and the business case to modernize
Carriers are actively decommissioning POTS. Don't wait until you get a decommissioning notice to lay the groundwork for a financially sound migration.
Andrew Froehlich • Sept. 2, 2026 -
Brand Experience Team/TechTarget
5 steps for implementing predictive maintenance
Launching a targeted pilot program is one of the steps that C-suite leaders should follow when implementing predictive maintenance at their organization. Learn more.
James Kofalt • Sept. 2, 2026 -
Brand Experience Team/TechTarget
How to access and read Intune Management Extension logs
The Intune Management Extension provides enhanced capabilities for Windows admins, including the ability to track and analyze logs related to the management add-on.
Peter van der Woude • Sept. 1, 2026 -
Brand Experience Team/TechTarget
Importance of clean HR data for AI: What CHROs should know
HR staff having to constantly second-guess and clean data will slow down a CHRO’s team. Learn what HR leaders need to consider about clean HR data and AI.
Eric St-Jean • Sept. 1, 2026 -
Brand Experience Team/TechTarget
6 steps HR teams should follow to clean data
The HR team should implement mandatory training for anyone entering data into the company’s HR system. Learn some other steps to follow for HR data cleaning.
Eric St-Jean • Aug. 31, 2026 -
Brand Experience Team/TechTarget
9 top employee retention software options
Rewarding employees using rewards software could positively affect employee retention. Learn about some of the top software that could help keep employees at your company.
Eric St-Jean • Aug. 28, 2026 -
Brand Experience Team/TechTarget
Voice spoofing: The hidden vulnerabilities in UC platforms
UCaaS platforms are an attractive target to threat actors launching voice spoofing attacks. But there are strategies to keep your organization safe from these costly events.
Venus Kohli • Aug. 27, 2026 -
Brand Experience Team/TechTarget
6 questions every CIO should ask before workforce reductions
CIOs should test the economics, evidence, governance and reversibility of AI-driven workforce reduction proposals before approving them.
Simon Ratcliffe • Aug. 26, 2026 -
Brand Experience Team/TechTarget
How agent assist technology works in the contact center
Contact centers that invest in agent assist technology can help their agents become more productive and eliminate tedious tasks to make their jobs easier.
Beth Schultz • Aug. 25, 2026 -
Brand Experience Team/TechTarget
4 tips to help CHROs boost employee retention
Analyzing employee data can help provide CHROs with insight into reasons for employee departures. Learn some other tips that can help HR leaders improve employee retention.
Lynda Spiegel • Aug. 24, 2026 -
Brand Experience Team/TechTarget
6 use cases for agentic AI in HR
Agentic AI can respond to more complicated questions and flag policies that are inconsistent or fix them directly. Learn other agentic AI HR use cases.
Eric St-Jean • Aug. 21, 2026 -
Brand Experience Team/TechTarget
Enabling hybrid work feature parity means new enterprise KPIs
The old ways to measure application and system performance are no longer enough. Hybrid work demands a new generation of UX KPIs.
Damon Garn • Aug. 20, 2026
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