Expert Advice: Page

Practical guidance from industry experts on CIO

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    How to fix Windows 11 when Secure Boot and TPM don’t work

    When organizations upgrade to Windows 11, they encounter several unique requirements, including TPM 2.0, UEFI and Secure Boot. Learn how to handle these requirements.

    Gary Olsen • May 27, 2026
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    Brand Experience Team/TechTarget
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    Beyond the hype: A CIO’s guide to LLM risk management

    CIOs must prioritize LLM risk management as adoption grows. They should assess workflows, data security and vendor practices to mitigate risks and ensure safe AI use.

    Kashyap Kompella • May 26, 2026
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    How to ensure webcam functionality on remote desktops

    As distributed workforces become the norm, more employees use remote desktops. To support these workers, IT must be able to set up and troubleshoot peripheral devices like webcams.

    Jo Harder • May 22, 2026
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    Protecting collaboration with behavior-based access controls

    Traditional security tools may not be enough to keep modern collaboration sessions secure. Behavior-based access controls could be the answer.

    Damon Garn • May 21, 2026
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    Configuring folder redirection works with roaming profiles

    Folder redirection helps keep user files out of roaming profiles, improving consistency and reducing profile bloat in virtual desktop environments.

    Jo Harder • May 21, 2026
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    5 steps of an ERP implementation communication plan

    Communicating effectively about an ERP implementation is a must because of the complexity and stress of the project. Learn what steps to follow to create a communication plan.

    Reda Chouffani • May 20, 2026
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    What is a roaming profile, and how does it work?

    Roaming profiles let user settings follow employees across Windows desktops, but IT must manage profile size, versioning and alternatives such as FSLogix.

    Brien Posey • May 20, 2026
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    How to address roaming profiles with GPOs

    Roaming profiles can personalize nonpersistent virtual desktops, but IT should plan GPOs, folder redirection, profile versions and FSLogix alternatives.

    Jo Harder • May 20, 2026
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    UC consolidation boosts employee experience in the AI era

    More is not better when it comes to UC tools. IT leaders must consider platform consolidation to balance the employee experience and AI productivity.

    Jon Arnold • May 18, 2026
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    6 ways to improve the CIO-CISO relationship in 2026

    CIOs and CISOs need to work together for the benefit of the whole organization. To break the mold of hostility, C-suite leaders need to prioritize collaboration and mutual respect.

    Johna Johnson, Harriet Jamieson • May 15, 2026
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    Is it time to adopt autonomous endpoint management software?

    Autonomous endpoint management tools promise AI-driven device oversight, but are they truly innovative, or just rebranded automation? Here's what IT leaders need to know.

    Brien Posey • May 13, 2026
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    4 common video conferencing problems and how to solve them

    Video conferencing has come a long way, but it's still plagued by challenges like poor audio and glitchy networks. A little planning can help make these issues disappear.

    David Maldow • May 12, 2026
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    How to set up a new Intune deployment

    Organizations can deploy Microsoft Intune effectively by following five critical steps that establish security, compliance and device management from the ground up.

    Peter van der Woude • May 7, 2026
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    UC stack evolution: Integrated vs. best-of-breed considerations

    Today's UC market requires IT leaders to make a strategic choice: integrated suite simplicity vs. best-of-breed flexibility. Prioritize key drivers, governance, UX and ROI.

    Damon Garn • May 7, 2026
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    Top methods for collecting customer feedback

    Businesses should collect customer feedback to address customer issues and create positive experiences. AI tools can help show deeper insights into customer sentiment.

    Beth Schultz • May 7, 2026
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    How to calculate the total cost of ownership of ERP software

    You won't know the true ROI of a new ERP system without having a good idea how much it could cost in the long run. Here are the kinds of costs -- some not so obvious -- to include.

    James Kofalt • May 6, 2026
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    AI-augmented teams: Training for human-machine collaboration

    Organizations must shift from viewing AI as just a tool to a strategic collaborator. This requires workforce readiness and skills developed through training and collaboration.

    Damon Garn • May 5, 2026
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    Choosing an MDM for Apple management in the enterprise

    Examine Apple MDM capabilities, key features and use cases and how platforms support enterprise device management, security, scalability and governance.

    Gary Olsen • May 4, 2026
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    How to plan a full laptop deployment with app provisioning

    Efficient laptop deployments require careful strategizing across seven key stages. Learn how to ensure security and productivity -- from initial planning to ongoing management.

    Damon Garn • May 1, 2026
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    How to plan an AI-driven hybrid conference room setup

    AI is being tapped to help organizations fortify their hybrid conference rooms with video and audio features designed to achieve meeting equity for all participants.

    David Maldow • May 1, 2026
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    Understand, optimize and track customer journey touchpoints

    Customer journey touchpoints enable businesses to create excellent customer experience and drive long-lasting customer loyalty -- if understood and optimized properly.

    Griffin LaFleur • April 29, 2026
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    How to enable a Teams-contact center integration

    Integrating Teams with contact centers offers agents advanced calling and collaboration features. Explore the three integration models: Connect, extend and unify.

    Reda Chouffani • April 28, 2026
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    Should IT use Apple Business Manager without MDM?

    With Apple Business Manager, IT can create Managed Apple Accounts and automate enrollment. But this might not be enough functionality for organizations to forego MDM entirely.

    Sean Kerner, Reda Chouffani • April 28, 2026
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    The environmental impact of LLMs vs. SLMs

    Large and small language models differ in their environmental impacts. Hybrid deployments and sustainable practices can help balance performance and energy use.

    Kashyap Kompella • April 28, 2026
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    Procurement automation use cases for CSCOs to consider

    There are many potential use cases for procurement automation, with the source-to-pay process alone offering various opportunities for simplifying supply chain work. Learn more.

    Donald Farmer • April 28, 2026