Enterprise Software: Page

Roaming profiles help deliver a consistent virtual desktop experience

Nonpersistent VDI strips users of their ability to customize their desktops. With user environment management methods such as roaming profiles, they can take some ownership back.

By Brien Posey • March 2, 2017

Three measures for capturing the value of data-driven decisions

Here's advice on how to track not just the amount of use of the analytics team's data and insights, but the value of the analytics they bring to the entire organization.

By Holly Lyke-Ho-Gland • Feb. 27, 2017

ShoreTel offers Google Chrome integration with G Suite

In UC news, ShoreTel integrates its Connect platform with Google G Suite, while RingCentral Glip achieves HIPAA compliance for secure team chat in healthcare.

By Katherine Finnell • Feb. 24, 2017

Why customizing ERP software is usually a bad idea

To get the functions and flexibility that support your organization's competitive edge, try these five solutions first, before customizing ERP as a last resort.

By Dave Turbide • Feb. 24, 2017

How to make your VDI project plan a winner

VDI can simplify life for IT admins, but they must plan the project out from the pilot phase through implementation. Keeping unexpected cost and complexity in mind is critical.

By Eddie Lockhart • Feb. 22, 2017

Compare virtual apps vs. virtual desktop deployment

Selecting a desktop virtualization method is a difficult decision for any IT admin. It's important to consider efficiency and user experience to make the best choice.

By Kelly Stewart • Feb. 16, 2017

How to get the most out of social CRM software

Social CRM software requires a commitment of time and money. Consider the pros and cons and ask these important questions before choosing a social CRM platform.

By Scott Robinson • Feb. 14, 2017

How should organizations evaluate UC cloud app security providers?

Security is a priority when moving communications to the cloud. Organizations must do their due diligence when evaluating cloud providers' UC security expertise.

By Carrie Goetz • Feb. 9, 2017

Slack Enterprise Grid needs more than tech to beat Microsoft Teams

The new Slack Enterprise Grid has the technology basics for business. But winning large enterprise deals will require a better strategy against Microsoft.

By Antone Gonsalves • Feb. 2, 2017

How does Citrix traffic cross the wire(less)? An overview of Citrix networking technologies.

Jo Harder takes us on a tour of ICA, Session Reliability, HDX, Framehawk, and Enlightened Data Transport.

By Jo Harder • Feb. 1, 2017

Office 365 vs. Office 2013: What are the key differences?

Software as a service may be one reason for choosing Office 365 over Office 2013, but licensing and update frequency are other considerations.

By Stephen Bigelow • Jan. 30, 2017

How UC channel partners can capitalize on communication APIs

IT teams often lack developer resources to integrate communication APIs. But UC channel partners can step in to help customers embed communications into their workflows.

By Irwin Lazar • Jan. 30, 2017

How lean production systems cut the fat out of manufacturing, ERP

From its introduction, the lean approach has influenced manufacturing efficiency, and ERP systems have incorporated its concepts to a greater and greater degree. Here's a look at how lean and ERP have grown increasingly intertwined.

By Dave Turbide • Jan. 30, 2017

Cloud migration challenges continue to vex enterprises

Analysts discuss how providers can support cloud migrations, how workflow automation aids digital transformation, and Zoom's position in the cloud video market.

By Katherine Finnell • Jan. 27, 2017

Software creation is not for every startup

While it may be beneficial in the long run, creating AI software requires patience, investment and the right cast of employees. For one company, the investment paid off.

By Jesse Scardina • Jan. 26, 2017

Salesforce acquisitions signal ongoing broad-based platform strategy

In 2017, Salesforce plans to wield its collaborative culture and tools to integrate its 2016 acquisitions. How will its platform strategy fare?

By Jeff Kaplan • Jan. 24, 2017

WebRTC market expected to see more gradual changes

In the new year, track these WebRTC market trends -- the proliferation of API platforms, the adoption of live broadcast streaming, and whatever Microsoft and Apple decide to do.

By Tsahi Levent-Levi • Jan. 23, 2017

A hybrid deployment gives organizations UC flexibility

Two factors are driving the hybrid deployment of unified communications: infrastructure needs and business value. But enterprises need to navigate certain deployment turbulence.

By Katherine Finnell • Jan. 19, 2017

Horizontal CRM vs. vertical CRM: What do you really need?

Cloud-based computing is making it easier to customize CRM applications for vertical industries -- but would a horizontal CRM app work just as well for you?

By Sue Hildreth • Jan. 19, 2017

Quip acquisition of Unity&Variety beefs up subsidiary

Salesforce hopes to add visual and creative elements to its document tool, while Commerce Cloud's integration with Facebook Ads hopes to make buying easy.

By Jesse Scardina • Jan. 18, 2017

Is team chat the evolution of business social software?

As a younger generation of workers favors messaging-based communication, team chat apps have emerged to fit the changing needs for business social software.

By Jon Arnold • Jan. 12, 2017

Using Microsoft MyAnalytics to improve workers’ time management

Microsoft MyAnalytics has been hailed as the next great thing for analyzing worker productivity. But how can employees be assured that the data won't be used against them?

By Reda Chouffani • Jan. 12, 2017

Team chat apps: Please talk amongst yourselves

Small talk can yield a big return on investment. In an age when most workplace communication happens digitally, team messaging apps -- and their GIFs -- boost morale.

By Alissa Irei • Jan. 10, 2017

AI, messaging top unified communications industry trends

Unified communications industry analysts explore the trends that will affect organizations in 2017. Artificial intelligence, messaging and infrastructure are key areas to watch.

By Katherine Finnell • Jan. 6, 2017

How to safeguard Microsoft Dynamics CRM security

Microsoft Dynamics CRM security can be onerous if you try and lock things down too much. Here is a rundown of features that can help you make Dynamics CRM 'usably secure.'

By Joel Abbott • Dec. 30, 2016