IT Operations: Page
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Expert Advice
How to revoke and delete Active Directory user certificates
In this Ask the Expert Q&A, our identity and access management expert examines how to set up Active Directory autoenrollment feature to revoke and delete user certificates on the Certificate Authority (CA) automatically.
By Joel Dubin • Feb. 5, 2009 -
Expert Advice
Using HP Systems Insight Manager (SIM) 5.2 for systems management and monitoring
Hewlett-Packard (HP) Co.'s Systems Insight Manager (SIM) 5.2 offers systems management and monitoring for HP servers or WMI-, SNMP- or WBEM-enabled systems. SIM works with HP's Integrated Lights-Out (iLO) management modules to detect hardware problems and can monitor system information such as processor and memory utilization, network bandwidth, and more.
By Logan Harbaugh • Feb. 4, 2009 -
Expert Advice
A quick guide to Server Manager for Windows Server 2008
New to Windows Server 2008, the Server Manager feature can be a huge benefit to admins – once they figure out where to find everything. This article gives you a crash course on everything Server Manager has to offer.
By Gary Olsen • Dec. 23, 2008 -
Expert Advice
Creating a SharePoint site map using out-of-the-box features
Giving SharePoint site owners the power to manage their own part of the SharePoint site map frees up administrators to manage more critical areas of the SharePoint environment.
By Paul Galvin • Dec. 2, 2008 -
What are the 3 core deliverables of basic MSP offerings?
Developing an efficient managed services offering is essential to building loyal clientele. Learn about the three core deliverables that comprise a managed services offering.
By Erick Simpson, John Moore • Sept. 25, 2008 -
Expert Advice
Why can’t I grant users permissions to an Exchange public folder?
Exchange Server public folder permissions can be complex. Get troubleshooting advice on delegating permissions to Exchange Server public folders here.
By Richard Luckett • Sept. 12, 2008 -
Expert Advice
Troubleshooting Active Directory database errors
While database errors in Active Directory can crop up occasionally, they are usually simple to fix. Check out these troubleshooting tips for when you think your AD database might be corrupted.
By Gary Olsen • Sept. 5, 2008 -
Expert Advice
Troubleshooting slow Outlook Web Access (OWA) performance
Do your Exchange mobile users struggle with slow Outlook Web Access (OWA) server performance? The initial cause may not be your OWA server, but instead a firewall or infrastructure issue. To pinpoint the root cause of slow OWA server performance, use the Performance Monitor. If there isn't one particular issue causing slow performance, the entire server may be unable to support a normal workload. Replacing the server or using network load balancing can fix this.
By Brien Posey • Sept. 2, 2008 -
Expert Advice
Branch office security: Pros and cons of read-only domain controllers
Windows administrators have long wondered whether or not to use domain controllers for authentication in remote branch offices. In this tip, learn about the pros and cons of domain controllers in Windows environments and how read-only domain controllers can improve security in your organization.
By Brien Posey • Aug. 5, 2008 -
Expert Advice
How to access SharePoint sites through Microsoft Outlook
If you have both Microsoft Exchange Server and SharePoint, you can easily access SharePoint sites directly from Microsoft Outlook. Here's how.
By Brien Posey • June 24, 2008 -
Expert Advice
Use the Exchange Management Shell Set command to block senders
Want to create a list of blocked mail senders and recipients in Exchange Server 2007? Use the Exchange Management Shell's Set verb to write this script.
By Brien Posey • May 28, 2008 -
Expert Advice
Determining the cause of Windows server hang
Using the Windows Kernel Debugger (Windbg), learn to fix Windows server hang by analyzing a forced crash dump to determine the cause of the hung server.
By Bruce Mackenzie-Low • May 9, 2008 -
Expert Advice
Tracking a deleted Active Directory object’s replication status
Learn how to track a deleted Active Directory object's replication status and how to determine if the object has been replicated throughout the DC forest.
By Gary Olsen • April 29, 2008 -
Expert Advice
How to build redundancy in Active Directory replication
Building redundancy in Active Directory replication is one way an administrator can ensure AD replication continues even if critical domain controllers fail.
By Gary Olsen • April 15, 2008 -
Expert Advice
Why do Windows servers hang?
Troubleshooting a hung server begins by understanding why the problem occurs in the first place. Windows expert Bruce Mackenzie-Low takes a look at the big picture to explain some common causes of Windows server hang.
By Bruce Mackenzie-Low • April 4, 2008 -
Expert Advice
How to create a cross-forest trust in Active Directory
Building a cross-forest trust in Active Directory allows a trust to be created between the root domain of two forests.
By Gary Olsen • March 11, 2008 -
Expert Advice
Windows Server 2008: PowerShell basics and top commands
The Microsoft PowerShell team offers up the top commands and usage scenarios for the new command line shell and scripting language for Windows Server 2008
By Microsoft PowerShell Team • Feb. 29, 2008 -
Expert Advice
Optimizing NTFS file system performance
The hard disk can sometimes become a bottleneck in overall system performance. While not much can be done to overcome hardware-related limitations, admins can optimize the NTFS file system for better performance.
By Brien Posey • Feb. 6, 2008 -
Expert Advice
How to set up Remote Desktop for Exchange Server administration
Learn how to use the Remote Desktop Protocol (RDP) to manage and troubleshoot Microsoft Exchange Server from a distance via a terminal service session.
By Brien Posey • Jan. 9, 2008 -
Expert Advice
How to use RACI charts to define service desk roles and responsibilities
Using a management tool called RACI charting can help IT managers simplify the daunting task of clarifying the roles and responsibilities of the service desk.
By Stuart Galup, Contributor • Jan. 3, 2008 -
Expert Advice
Best practices for using Outlook .PST files on portable USB drives
You can save Microsoft Outlook email data in a .PST file to a portable USB storage drive, but make sure you understand these best practices first.
By Serdar Yegulalp • Dec. 19, 2007 -
Expert Advice
Troubleshoot Outlook Web Access (OWA) login error: ‘Access denied’
Learn how to troubleshoot Outlook Web Access (OWA) login errors that prevent OWA users from accessing their email.
By Bradley Dinerman • Dec. 6, 2007 -
Expert Advice
Set Outlook calendar permissions for group to view private meetings
Learn how to grant Microsoft Outlook calendar permissions, including access to private Microsoft Outlook calendar meetings, to a select group of users.
By Bradley Dinerman • Dec. 5, 2007 -
Expert Advice
How the DC locator works in Active Directory
The DC locator depends heavily on DNS to not only locate a domain controller with the right role but also to locate one that will be efficient.
By Gary Olsen • Nov. 27, 2007 -
Expert Advice
Get Outlook meeting requests to show as ‘tentative’
Find out how to set up Microsoft Outlook so that meeting requests will show up on attendees' calendars as tentative until they respond to the meeting request.
By Bradley Dinerman • Nov. 20, 2007