IT Operations: Page

Atlassian Jira shrinks ITSM competitive gaps with ThinkTilt

Atlassian Jira Service Management chips away at incumbent ITSM vendors' market lead with low-code/no-code IP from ThinkTilt, but it must keep adding features to fully catch up.

By Beth Pariseau • April 19, 2021

Log management tools add finesse to Elasticsearch

Vendors that bring log management expertise to open source Elasticsearch helped unlock collaboration and incident response for companies that had struggled with ELK on their own.

By Beth Pariseau • April 19, 2021

Close the tech skills gap with the right training

Employee skills are a valuable business resource. The scarcity of new or emerging IT skills has led to a skills gap that impedes tech adoption and business competitiveness.

By Stephen Bigelow • April 15, 2021

Service mesh SaaS springs up in fragmented market

Service mesh is complex, and users can choose from among many vendor products. New SaaS versions offer a way for them to try different approaches without making a big commitment.

By Beth Pariseau • April 14, 2021

Exchange Server bugs continue to bite on April Patch Tuesday

Microsoft resolves 110 vulnerabilities, including a zero-day and four public disclosures, but the company says admins should prioritize four critical bugs on Exchange Server.

By Tom Walat • April 14, 2021

Azure MFA NPS extension boosts authentication capabilities

With help from the Network Policy Server extension, organizations can expand their on-premises authentication features by tapping into Microsoft's cloud.

By Liam Cleary • April 13, 2021

Azure File Sync service puts pep in hybrid storage setups

Microsoft's Azure Files offering alleviates traditional support efforts and hardware costs. Using this additional service can improve performance and keep end users happy.

By Brien Posey • April 13, 2021

Use these metrics to manage availability

Learn about uptime availability metrics that are critical to meeting business goals for your organization's systems and applications. Then, see how to put them into action.

By Walker Rowe • April 13, 2021

Kubernetes basics: A step-by-step implementation tutorial

This Kubernetes implementation example demonstrates how to create a single-node cluster on Windows 10 to get a containerized application up and running.

By Prateek Singh • April 9, 2021

Master containerized microservices monitoring

Before IT teams can enjoy the benefits that containers and microservices bring, they must tackle several monitoring hurdles first.

By Clive Longbottom • April 8, 2021

What is container management and why is it important?

Container management refers to a set of practices that govern and maintain containerization software. Container management tools automate the creation, deployment, destruction and scaling of application or systems containers.

By Beth Pariseau, Emily Mell • April 8, 2021

Puppet Relay links event-driven IT automation to Enterprise

Puppet's Relay event-driven automation framework ships this week, with Puppet Enterprise integration that can link cloud-native workflows with on-premises infrastructure and apps.

By Beth Pariseau • April 6, 2021

Try out this GitOps tutorial with Flux and Kubernetes

Learn how to implement GitOps with Kubernetes workloads. See the benefits of this approach and follow this Flux tutorial to get started.

By Deepak Dhami • April 6, 2021

Tech Data-Synnex merger poses IT distribution questions

The merger of IT distributors Tech Data and Synnex presents synergies -- as well as some areas of overlap -- between their respective business models.

By Paul Korzeniowski • March 31, 2021

Sysdig adds cloud security to container observability mix

Some IT experts believe Sysdig could appeal to enterprises by combining cloud and application security data in one interface, within a broader DevOps observability tool set.

By Beth Pariseau • March 30, 2021

IT4IT

IT4IT is a reference architecture for information technology (IT) management. IT organizations and tool vendors use IT4IT as a framework to improve and guide IT capabilities by focusing on value chains.

By Alexander Gillis • March 30, 2021

Cut coding corners with return values in PowerShell functions

In certain instances, a return keyword is a good option to exit the current scope of a function and to reduce the bloat from a PowerShell script.

By Anthony Howell • March 29, 2021

IT automation helps healthcare companies adjust to pandemic

COVID-19 forced most businesses to upgrade their technology but adding IT automation to accommodate the growth in virtual services was most critical in the healthcare industry.

By Beth Pariseau • March 29, 2021

Understand IT change management vs. configuration management

When examining change management vs. configuration management, it's easy to confuse them. These examples illustrate how they intertwine, but still address different areas.

By Adam Bertram • March 29, 2021

Stay in control with Azure AD Privileged Identity Management

Rampant use of elevated privileges can prove hazardous to enterprises. Rein in access and manage resource access with help from this Azure Active Directory feature.

By Reda Chouffani • March 26, 2021

Harness preps enterprise AI expansion for CI/CD tools

An enterprise continuous integration product Harness plans to launch next quarter will inject AI features for CI in a bid to raise the company's profile against its many rivals.

By Beth Pariseau • March 25, 2021

Cisco Intersight folds in Terraform Cloud amid SaaS revamp

Cisco has expanded its partnership with HashiCorp and readied a SaaS-managed Kubernetes service as it vies for a share of the software-centric market for cloud-native apps.

By Beth Pariseau • March 24, 2021

ServiceNow enters RPA market with Intellibot acquisition

Taking its cue from corporate users focused on both low- code and automation, ServiceNow has acquired Intellibot for its robotic process automation (RPA) products.

By Ed Scannell • March 24, 2021

Manage a multi-cluster Kubernetes deployment effectively

To reap the benefits of a multi-cluster Kubernetes deployment, IT admins need to understand its intricate levels of management and if their deployments warrant the strategy.

By Tom Nolle • March 22, 2021

Nordic bank fights money launderers with log analytics

The IT team at Lunar created an interface into its log analytics system for the bank's fraud investigators, which helped uncover specific data about questionable accounts.

By Beth Pariseau • March 22, 2021