IT Operations: Page
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After Istio architecture upheaval, leaders pledge stability
The Istio service mesh went through major disruptions in 2020, from technical redesign to governance shifts. Now, project leaders vow to tackle lingering IT ops issues.
By Beth Pariseau • Feb. 25, 2021 -
Expert Advice // Modernize help desk operations
Improve help desk workflows via stronger staff support
Subject experts can be expensive to retain on the help desk, but they're vital to success. Balance training and task delegation to ensure staff engagement and growth.
By Brian Kirsch • Feb. 25, 2021 -
Expert Advice
Virtual servers vs. physical servers: What are the differences?
Virtualization has cemented itself in the enterprise data center, but that doesn't mean physical servers are obsolete. They each have their benefits and uses.
By Rob Bastiaansen • Feb. 25, 2021 -
Observability updates target DevOps pipelines
LogicMonitor's Airbrake acquisition and a new Dynatrace product strengthen correlations between code releases and IT infrastructure performance.
By Beth Pariseau • Feb. 24, 2021 -
How to find the best server virtualization management software
Choosing the right server virtualization management software is critical to meeting your organization's current and future needs.
By Brien Posey • Feb. 24, 2021 -
AI in managed service software to boost automation
From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future.
By Spencer Smith • Feb. 23, 2021 -
Expert Advice
Memory management strategies improve VM performance
There are several memory management options, each with their own use cases. Understanding the differences can help admins optimize virtual memory and mitigate resource contention.
By Stefani Muñoz • Feb. 23, 2021 -
Expert Advice // AIOps tool adoption decisions
5 prerequisites for applying AI to an ops environment
For organizations that want to apply AI to their ops environments, IT teams must precede the starting line with an understanding of what AI can do -- and what they want from it.
By Clive Longbottom • Feb. 22, 2021 -
Expert Advice
The remote workforce is redefining mission-critical apps
The explosion in remote work doesn't just mean more work calls in your pajamas. IT must be prepared to support application performance and availability as mission-critical.
By Kerry Doyle • Feb. 18, 2021 -
MSPs tap Red Hat Ansible for managed services automation
IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times.
By Esther Shein • Feb. 17, 2021 -
Expert Advice
5 types of server virtualization explained
Hypervisor-based might be the most common form of server virtualization in organizations, but there are other options to consider, including hardware-assisted and OS-level.
By Clive Longbottom • Feb. 17, 2021 -
Expert Advice
Docker security checklists mitigate container cyberthreats
To improve container security, admins can use a Docker security checklist and combat common vulnerabilities, such as gain privileges and corrupt Docker images.
By Paul Ferrill • Feb. 16, 2021 -
Expert Advice // AIOps tool adoption decisions
Evaluate open source vs. proprietary AIOps tools
Cut through the market hype surrounding AIOps to find the tool that suits your needs, comparing the pros and cons of open source vs. proprietary tools.
By Chris Tozzi • Feb. 12, 2021 -
Dynatrace expands observability tools with an eye toward BI
With new features and roadmap plans, Dynatrace looked past IT observability toward becoming a broader business intelligence platform.
By Beth Pariseau • Feb. 12, 2021 -
New Relic condenses observability views for fast IT response
New Relic Explorer reflects a need for simple, quick troubleshooting within observability tools from enterprises whose businesses increasingly depend on application performance.
By Beth Pariseau • Feb. 10, 2021 -
Microsoft plugs Windows zero-day for February Patch Tuesday
Microsoft addresses 56 total unique vulnerabilities, including six that were publicly disclosed, and gives administrators their second dose for August's Zerologon issue.
By Tom Walat • Feb. 10, 2021 -
Elasticsearch license schism stirs open source funding fears
Elasticsearch license changes have forced a fork, which could broaden choices for IT buyers interested in that project. But worries also linger about open source sustainability.
By Beth Pariseau • Feb. 9, 2021 -
Expert Advice
Compare some of the top online IT training providers
Everyone learns differently. So, to find the right training provider to match your style, weigh the pros and cons of these five options before you subscribe.
By Stuart Burns • Feb. 9, 2021 -
Expert Advice
Conduct a blameless postmortem and focus on the problem
Postmortems don't need to be about who's at fault for a failure. Rather than point fingers, focus on the bigger picture. Nobody wants ridicule, but everyone wants a solution.
By Stephen Bigelow • Feb. 5, 2021 -
Cisco folds vulnerability management into AppDynamics AIOps
A new module for AppDynamics' AIOps platform uses APM data to perform vulnerability management monitoring and automated attack blocking as DevSecOps market buzz continues.
By Beth Pariseau • Feb. 4, 2021 -
New CloudBees CEO eyes IPO, M&A to build DevOps tools
CloudBees co-founder Sacha Labourey will lead product strategy for the company's DevOps tools, while new CEO Stephen DeWitt readies the business for its next stage of growth.
By Beth Pariseau • Feb. 3, 2021 -
Atlassian cloud sweetens licensing deal for enterprises
An Atlassian Cloud Enterprise licensing update furthers its appeal to customers contemplating a move to SaaS to offload and streamline IT ops.
By Beth Pariseau • Feb. 2, 2021 -
Expert Advice
Use Amazon EMR with Apache Airflow to simplify processes
Explore Amazon EMR, looking at use cases such as MapReduce and integration with Hadoop. Then, see how it works with Apache Airflow and learn how to get started.
By Walker Rowe • Feb. 1, 2021 -
NIST drafts service mesh guidance for DevSecOps
A new NIST special publication shows how a service mesh can enhance access control for DevSecOps shops, but the network architecture hasn't gained widespread deployment.
By Beth Pariseau • Jan. 29, 2021 -
Expert Advice // Cloud-based identity and security tools for Windows admins
Azure Information Protection P1 vs. P2: What’s the difference?
Azure Information Protection adds security to files such as sensitive emails and files copied to flash drives. See which features Microsoft offers in its two licensing levels.
By Reda Chouffani • Jan. 29, 2021