Redundancy is a system design in which a component is duplicated so if it fails there will be a backup.
Redundancy has a negative connotation when the duplication is unnecessary or is simply the result of poor planning.
Cisco Certified Internetwork Expert (CCIE) certification is a series of technical certifications for senior networking ...
Cisco Performance Routing (PfR) is a way of sending network packets based on intelligent path control.
Obfuscation means to make something difficult to understand. Programming code is often obfuscated to protect intellectual ...
IPsec (Internet Protocol Security) is a suite of protocols and algorithms for securing data transmitted over the internet or any ...
Transformational leadership is a leadership style that focuses on inspiring and motivating employees to innovate and find new ...
Compliance risk is an organization's potential exposure to legal penalties, financial forfeiture and material loss, resulting ...
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...
A chief experience officer (CXO) is an executive in the C-suite who ensures positive interactions with an organization's ...
A contact center infrastructure (CCI) is a framework composed of the physical and virtual resources that a contact or call center...
