Stephen J. Bigelow Senior Technology Editor, Informa TechTarget Search Customer Experience 15 best practices for contact center agent training programs 08 Oct 2024 Search Cloud Computing How to plan a cloud strategy: Complete guide and template 08 Oct 2024 Search ITOperations What is configuration management? A comprehensive guide 01 Oct 2024 Search Data Center What is infrastructure (IT infrastructure)? 24 Sep 2024 Search Cloud Computing What is cloud management? Definition, benefits and guide 24 Sep 2024 Search Enterprise AI What is linear regression? 23 Sep 2024 Search Enterprise AI Explore the role of training data in AI and machine learning 20 Sep 2024 Search Software Quality What are the types of requirements in software engineering? 19 Sep 2024 Search ITOperations What's the role of an application load balancer vs. API gateway? 18 Sep 2024 Search Data Center What is ITIL? 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