Enterprise Software Definitions

Search Definitions
  • P

    partner relationship management (PRM)

    Partner relationship management (PRM) is a combination of the software, processes and strategies companies use to streamline business processes with partners that sell their products.

  • passive candidate

    A passive candidate (passive job candidate) is anyone in the workforce who is not actively looking for a job.

  • patch catalog

    A patch catalog is a repository of data associated with software patches.

  • PCoIP (PC over IP)

    PC over IP (PCoIP) is a remote display protocol that Teradici developed for delivering remote desktops and applications to endpoints.

  • people analytics (HR analytics)

    People analytics, also known as human resources (HR) analytics and talent analytics, is the use of data analysis on candidate and employee issues to understand their effect on business goals and evaluate the effectiveness of HR initiatives.

  • performance and accountability reporting (PAR)

    Performance and accountability reporting (PAR) is the process of compiling and documenting factors that quantify an organization's achievements, efficiency and adherence to budget, comparing actual results against previously articulated goals.

  • personal digital assistant (PDA)

    A personal digital assistant (PDA) is a small, mobile, handheld device that provides computing and information storage and retrieval capabilities for personal or business use, often for keeping schedules, calendars and address book information handy.

  • phygital

    Phygital (physical plus digital) is a marketing term that describes blending digital experiences with physical ones. As customer interaction channels proliferate, organizations aim to seamlessly integrate these channels.

  • pick to light

    Pick to light is order fulfillment technology that employs alphanumeric displays and buttons at storage locations to guide the manual picking and recording of items for shipment.

  • poka-yoke

    A poka-yoke is a mechanism that is put in place to prevent human error.

  • Power Platform

    Power Platform is an intuitive and collaborative platform from Microsoft.

  • private branch exchange (PBX)

    A private branch exchange is a telephone system within an enterprise that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines.

  • Process Explorer

    Process Explorer is a free Windows task manager and system monitoring tool that details which programs in a user's system have a specific file or directory open.

  • process manufacturing

    Process manufacturing is a production method in which goods are created by combining supplies, ingredients or raw materials using a predetermined formula or recipe.

  • product data management (PDM)

    Product data management (PDM) is the process of capturing and managing the electronic information related to a product so it can be reused in business processes such as design, production, distribution and marketing.

  • product-qualified lead (PQL)

    A product-qualified lead (PQL) is an individual or business that experienced value from using a product as a result of a free trial, use of a limited feature model or other types of first-hand experience with a product.

  • profit and loss statement (P&L)

    A profit and loss statement (P&L), also called an income statement or statement of operations, is a financial report that shows a company's revenues, expenses and net profit or loss over a given period of time.

  • prototype

    A prototype is an early version of a product from which future versions are developed.

  • push notification

    Push notification, also called server push notification, is the delivery of information from a software application to a computing device without a specific request from the client.

  • What are performance appraisals? A how-to guide for managers

    A performance appraisal is the structured practice of regularly reviewing an employee's job performance.

  • What is a paperless office?

    The paperless office is an umbrella term for business practices that improve the workplace by reducing reliance on paper.

  • What is a personal area network (PAN)?

    A personal area network (PAN) is a small network that interconnects technology devices within a limited range of just a few meters.

  • What is patch management? Lifecycle, benefits and best practices

    Patch management is the subset of systems management that involves identifying, acquiring, testing and installing patches, or code changes, that are intended to fix bugs, close security holes or add features.

  • What is payroll software?

    Payroll software automates the process of paying salaried, hourly and contingent employees.

  • What is PC as a service (PCaaS)?

    PC as a service (PCaaS) is a device lifecycle management model in which an organization pays a monthly subscription fee to lease endpoint hardware (PCs) and management services from a vendor instead of purchasing them outright.

  • What is performance management software?

    Performance management software is a tool that enables human resources (HR) teams to measure and track the performance of employees and to implement appropriate programs or strategies to ensure that employee performance is aligned with the organization's business objectives and goals.

  • What is podcasting?

    Podcasting is the preparation and distribution of digital audio files to the computers of subscribed users using Really Simple Syndication (RSS) feeds.

  • What is procure-to-pay (P2P)?

    Procure-to-pay (P2P), also known as purchase-to-pay, is the process organizations use to obtain essential resources.

  • What is product as a service?

    Product as a service (PaaS) is the concept of selling the services and outcomes a product can provide rather than the product itself.

  • What is production planning and why is it important?

    Production planning is the act of developing a guide for the design and production of a given product or service.

  • Q

    quality of service (QoS)

    Quality of service (QOS) refers to any technology that manages data traffic to reduce packet loss, latency and jitter on a network.

  • What is quality of experience (QoE or QoX)?

    Quality of experience (QoE or QoX) is a measure of the overall level of a customer's satisfaction and experience with a product or service and the vendor that's providing that product or service.

  • R

    R/3

    R/3 is the comprehensive set of integrated business applications from SAP, the German company that states it is the market and technology leader in business application software.

  • Real Time Streaming Protocol (RTSP)

    Real Time Streaming Protocol (RTSP) is an application-level network communication system that transfers real-time data from multimedia to an endpoint device by communicating directly with the server streaming the data.

  • real-time analytics

    Real-time analytics is the use of data and related resources for analysis as soon as it enters the system.

  • real-time application (RTA)

    A real-time application is an application program that functions within a time frame that the user senses as immediate or current.

  • real-time communications (RTC)

    Real-time communications (RTC) is any mode of telecommunications in which all users can exchange information instantly or with negligible latency or transmission delays.

  • recommerce

    Recommerce is the selling of previously owned items through online marketplaces to buyers who reuse, recycle or resell them.

  • records information management (RIM)

    Records information management (RIM) is a corporate area of endeavor involving the administration of all business records through their life cycle.

  • recruitment

    Recruitment is the process of finding, screening, hiring and onboarding qualified job candidates.

  • recruitment management system (RMS)

    A recruitment management system (RMS) is a set of tools designed to manage the employee recruiting and hiring process. It might be the most important core human resources (HR) system.

  • recruitment marketing

    Recruitment marketing is the combination of strategies and tools used by an organization to engage and entice job candidates in the pre-applicant phase of recruiting.

  • recruitment process outsourcing (RPO)

    Recruitment process outsourcing (RPO) is when an employer turns the responsibility of finding potential job candidates over to a third-party service provider.

  • reference checking software

    Reference checking software is programming that automates the process of contacting and questioning the references of job applicants.

  • remote desktop connection broker

    A remote desktop connection broker is software that allows a remote desktop client to connect to a remote desktop host or server.

  • Remote Desktop Connection Manager (RDCMan)

    Remote Desktop Connection Manager (RDCMan) is a free Microsoft tool that enables IT administrators to organize, group and control multiple remote desktop connections.

  • Remote Desktop Services (RDS)

    Remote Desktop Services (RDS) is an umbrella term for features of Microsoft Windows Server that allow users to remotely access graphical desktops and Windows applications.

  • Remote Desktop Session Host (RDSH)

    Remote Desktop Session Host (RDSH) is a role in Remote Desktop Services (RDS).

  • remote wipe

    Remote wipe is a security feature that allows a network administrator or device owner to send a command that remotely deletes data from a computing device.

  • replenishment

    Replenishment is the controlled and regular movement of inventory from an upstream point on the supply chain to a downstream location that requires sufficient stock to cover demand.

  • reskilling

    Reskilling is the process of teaching an employee new skills to improve proficiency in their current job or move into an advanced position.

  • revenue operations (RevOps)

    Revenue operations (RevOps) is the strategic integration of sales, marketing and service departments to provide a better end-to-end view to administration and management, while leaving day-to-day processes within the departments.

  • reverse logistics

    Reverse logistics is the set of activities that is conducted after the sale of a product to recapture value and end the product's lifecycle.

  • RFx

    RFx (request for x) encompasses the entire formal request process and can include request for bid (RFB), request for information (RFI), request for proposal (RFP), request for quotation (RFQ) and request for tender (RFT).

  • RMON (Remote Network Monitoring)

    RMON (Remote Network Monitoring) provides standard information that a network administrator can use to monitor, analyze, and troubleshoot a group of distributed local area networks (LANs) and interconnecting T-1/E-1 and T-2/E-3 lines from a central site.

  • RPC over HTTP

    Remote Procedure Call over HTTP (RPC over HTTP) is a Microsoft protocol that enables Microsoft Outlook clients to access Microsoft Exchange servers over HTTP.

  • What is a records retention schedule?

    A records retention schedule is a policy that defines how long paper and electronic content must be kept and provides disposal guidelines for how those items should be discarded.

  • What is a remote desktop and how does it work?

    A remote desktop is a program or an operating system feature that allows a user to connect to a computer in another location, see that computer's desktop and interact with it as if it were local.

  • What is records management?

    Records management is the supervision and administration of digital or paper records, regardless of format.

  • What is relationship marketing?

    Relationship marketing is a facet of customer relationship management (CRM) that focuses on customer loyalty and long-term customer engagement rather than shorter-term goals like customer acquisition and individual sales.

  • What is remote desktop protocol (RDP)?

    Remote desktop protocol (RDP) is a secure network communications protocol developed by Microsoft.

  • What is RFI (request for information)?

    A request for information (RFI) is a formal process for gathering information from potential suppliers of a good or service.

  • S

    sales and operations planning (S&OP)

    Sales and operations planning (S&OP) is a process for better matching a manufacturer's supply with demand by having the sales department collaborate with operations to create a single production plan.

  • sales development representative (SDR)

    A sales development representative (SDR) is an individual who focuses on prospecting, moving and qualifying leads through the sales pipeline and then delivers those leads to individuals who are responsible for closing sales.

  • sales-qualified lead (SQL)

    A sales-qualified lead (SQL) is a prospective customer that has been researched and vetted -- first by an organization's marketing department and then by its sales team -- and is deemed ready for the next stage in the sales process.

  • Salesforce

    Salesforce, Inc. is a cloud computing and social enterprise software-as-a-service (SaaS) provider based in San Francisco.

  • Salesforce Community Cloud (Community Cloud)

    Community Cloud is a social platform from Salesforce.com that is designed to connect and facilitate communication among an organization's employees, partners and customers.

  • Salesforce Customer 360

    Salesforce Customer 360 is a collection of tools that connect Salesforce apps and create a unified customer ID to build a single view of the customer.

  • Salesforce Trailhead

    Salesforce Trailhead is a series of online tutorials that coach beginner and intermediate developers who need to learn how to code for the Salesforce platform.

  • SAP Analytics Cloud

    SAP Analytics Cloud (or SAP Cloud for Analytics) is a software as a service (SaaS) business intelligence (BI) platform designed by SAP. Analytics Cloud is made specifically with the intent of providing all analytics capabilities to all users in one product.

  • SAP Business One

    SAP Business One is an ERP software platform specifically intended for small and medium-sized businesses (SMBs).

  • SAP BusinessObjects BI

    SAP BusinessObjects BI (SAP BO) is a centralized suite of reporting and analytics tools for business intelligence (BI) platforms.

  • SAP Cloud for Customer (SAP C4C)

    SAP Cloud for Customer (SAP C4C) is a software as a service (SaaS) platform for sales and service.

  • SAP FICO (SAP Finance and SAP Controlling)

    SAP FICO is an important core functional component in SAP ERP Central Component that allows an organization to manage all of its financial data.

  • SAP Global Trade Services (SAP GTS)

    SAP Global Trade Services (GTS) is software that allows companies to support and define import and export trade processes in SAP ERP.

  • SAP Integration Server

    SAP Integration Server is the central component of SAP XI (Exchange Infrastructure), the company's enterprise application integration (EAI) product.

  • SAP MII (SAP Manufacturing Integration and Intelligence)

    SAP MII (SAP Manufacturing Integration and Intelligence) is an SAP application for synchronizing manufacturing operations with back-office business processes and standardized data.

  • SAP Predictive Analytics

    SAP Predictive Analytics is business intelligence software from SAP that is designed to enable organizations to analyze large data sets and predict future outcomes and behaviors.

  • SAP SuccessFactors

    SAP SuccessFactors is a leading suite of cloud-based talent management and human capital management (HCM) software.

  • satellite

    A satellite is any object that orbits something else, as, for example, the Earth orbits the sun.

  • search engine marketing (SEM)

    Search engine marketing (SEM) is a method of promotion and advertising to help companies' content rank higher among search engine traffic.

  • Secure File Transfer Protocol (SSH File Transfer Protocol)

    SFTP is a term that refers to either Secure File Transfer Protocol or SSH File Transfer Protocol, and is a computing network protocol for accessing and managing files on remote systems.

  • service assurance (SA)

    Service assurance (SA) is a procedure or set of procedures intended to optimize performance and provide management guidance in communications networks, media services and end-user applications.

  • Session Initiation Protocol (SIP)

    Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, modifying and terminating real-time sessions that involve video, voice, messaging and other communications applications and services between two or more endpoints on IP networks.

  • SharePoint administrator

    A SharePoint administrator is the person who oversees an organization's installation and operation of the Microsoft SharePoint collaboration and content management platform.

  • shoppable video

    A shoppable video is a way for consumers to discover products and make a purchase through links within the video.

  • sideloading

    Sideloading is the installation of an application on a mobile device without using the device's official application distribution method.

  • Siri

    Siri is Apple's virtual assistant for iOS, macOS, tvOS and watchOS devices that uses voice recognition and is powered by artificial intelligence (AI).

  • skill-based learning

    Skill-based learning develops students through hands-on practice and real-world application.

  • skills taxonomy

    A skills taxonomy is a classification system for all the skills an employee at a business may have.

  • Slack software

    Slack software is a cloud-based messaging application that enables the personnel in an organization to connect and collaborate.

  • smartphone

    A smartphone is a cellular telephone with an integrated computer and other features not originally associated with telephones, such as an operating system (OS), web browsing and the ability to run software applications.

  • smishing (SMS phishing)

    Smishing -- or Short Message Service (SMS) phishing -- is a social engineering tactic cybercriminals use to trick people into divulging sensitive information over text messages.

  • Snapchat

    Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps.

  • social commerce

    Social commerce is a rapidly growing branch of e-commerce that uses social networks and digital media to facilitate transactions between businesses and customers.

  • social CRM

    Social CRM, or social customer relationship management, is customer relationship management and engagement fostered by communication with customers through social networking sites such as Twitter and Facebook.

  • social listening (social media listening)

    Social listening, also referred to as social media listening, is the process of identifying and assessing what is being said about a company, individual, product or brand on the internet.

  • social media influence

    Social media influence is a marketing term that describes an individual's ability to affect other people's thinking in a social online community.

  • social media recruitment (social media recruiting)

    Social media recruitment, or social media recruiting, is the process of using social media platforms to identify, engage and vet people the organization may want to hire.

  • software patch

    A software patch or fix is a quick-repair job for a piece of programming designed to resolve functionality issues, improve security or add new features.