Enterprise Software Definitions

  • V

    video interview

    A video interview is a job interview that takes place remotely and uses video technology as the communication medium.

  • video marketing

    Video marketing is the use of video content to promote a brand, product or service.

  • video streaming

    Video streaming is a continuous transmission of video files from a server to a client.

  • virtual desktop

    A virtual desktop is a computer operating system that does not run directly on the endpoint hardware from which a user accesses it.

  • virtual machine configuration

    Virtual machine configuration is the arrangement of resources assigned to a virtual machine. The resources allocated to a virtual machine (VM) typically include allocated processors, memory, disks, network adapters and the user interface.

  • virtualization-based security (VBS)

    Virtualization-based security (VBS) is a technology that abstracts computer processes from the underlying operating system (OS) and, in some cases, hardware.

  • vishing (voice or VoIP phishing)

    Vishing (voice or VoIP phishing) is a type of cyber attack that uses voice and telephony technologies to trick targeted individuals into revealing sensitive data to unauthorized entities.

  • VMware

    VMware is a virtualization and cloud computing software provider based in Palo Alto, Calif.

  • VMware AirWatch

    VMware AirWatch is an enterprise mobility software provider based in Atlanta. AirWatch, a division of virtualization vendor VMware, provides technologies that help IT administrators deploy, secure and manage mobile devices, applications and data, as well as Windows 10 and Apple Mac computers.

  • VMware Horizon Client

    VMware Horizon Client is software that establishes a connection between endpoint devices and Horizon View virtual desktops and applications.

  • VMware View Persona Management

    VMware View Persona Management is a feature of Horizon View that stores and delivers user-specific data from a remote storage repository to virtual or physical desktops.

  • VMware vSAN

    VMware vSAN is an enterprise storage virtualization software that supports hyper-converged infrastructure (HCI).

  • VMware vSphere Web Client plug-in

    VMware vSphere Web Client plug-ins are programs that either come from VMware itself or from third-party developers and partners to extend the vSphere Web Client with custom menu selections and toolbar icons that provide access to custom capabilities and external functionality.

  • VMware Workspace ONE

    VMware Workspace ONE is a management platform that allows IT administrators to centrally control end users' mobile devices and cloud-hosted virtual desktops and applications from the cloud or from an on-premises deployment.

  • VMware Workstation Pro

    VMware Workstation Pro is a 64-bit hosted hypervisor intended to implement virtualization on Microsoft Windows and Linux endpoint computers, such as desktop systems.

  • VoIP caller ID (voice over Internet Protocol caller identification)

    VoIP caller ID (voice over Internet Protocol caller identification) is a caller ID application for VoIP phones that works in the same way as caller ID on a conventional telephone line.

  • VoIP phone

    A VoIP phone is a hardware- or software-based telephone designed to use voice over Internet Protocol (VoIP) technology to send and receive phone calls over an IP network.

  • What are virtual agents and how are they being used?

    A virtual agent is an AI-powered software application or service that interacts with humans or other digital systems in a human-like manner, most often using natural language.

  • What is a virtual contact center?

    A virtual contact center (VCC) is a type of call center in which an organization's representatives are geographically dispersed, rather than situated at workstations in one location.

  • What is a virtual hard disk (VHD)?

    A virtual hard disk (VHD) is a disk image file format for storing the entire contents of a computer's hard drive.

  • What is a voice user interface (VUI)?

    A voice user interface (VUI) is a type of interface that relies on speech recognition technology to enable users to interact with an application or device through voice commands.

  • What is an AI assistant?

    An AI assistant, or digital assistant, is software that uses artificial intelligence to understand natural language voice commands and complete tasks for the user.

  • What is video conferencing?

    Video conferencing is a live, visual connection between two or more remote parties over the internet that simulates a face-to-face meeting.

  • What is voice of the customer? A guide to VOC Strategy

    Voice of the customer (VOC) is the component of customer experience (CX) that focuses on customer needs, wants, expectations and preferences.

  • What is voice recognition and how does it work?

    Voice or speaker recognition is the ability of a machine or program to receive and interpret dictation or to understand and perform spoken commands.

  • What is VoIP (voice over Internet Protocol)?

    VoIP (voice over Internet Protocol) is the transmission of voice and multimedia content over an internet connection.

  • W

    war driving (access point mapping)

    War driving, also called access point mapping, is the act of locating and possibly exploiting connections to wireless local area networks (WLANs) while driving around a city or elsewhere.

  • Warehouse control system (WCS)

    Warehouse control system (WCS) is a software application for orchestrating activity flow within a warehouses and distribution center.

  • warehouse management system (WMS)

    A warehouse management system (WMS) consists of software and processes that allow organizations to control and administer warehouse operations from the time goods or materials enter a warehouse until they move out.

  • web content management system (WCMS)

    A web content management system (WCMS) is a type of content management system (CMS) that provides an organization with a way to manage digital information on a website through creating and maintaining content without prior knowledge of web programming or markup languages.

  • WebRTC (Web Real-Time Communications)

    WebRTC (Web Real-Time Communications) is an open source project that enables real-time voice, text and video communications capabilities between web browsers and devices.

  • What is a web development framework (WDF)?

    A web development framework is a set of resources and tools for software developers to build and manage web applications, web services and websites, as well as to develop application programming interfaces (APIs).

  • What is the Windows Management Instrumentation Command-line (WMIC) utility?

    The Windows Management Instrumentation Command-line (WMIC) utility is a command-line interface (CLI) for working with Windows Management Instrumentation (WMI), a Web-Based Enterprise Management (WBEM) framework for accessing and managing information about Windows computers in enterprise environments.

  • What is wearable technology? Definition, uses and examples

    Wearable technology is any kind of electronic device designed to be worn on the user's body.

  • What is wireless communications? Everything you need to know

    Wireless communications is the transmission of voice and data without cable or wires.

  • WhatsApp

    WhatsApp is a free cross-platform messaging service.

  • white hat link building

    White hat link building is a search engine optimization (SEO) technique for increasing the number of high-quality backlinks to a webpage.

  • Wi-Fi (802.11x standard)

    Wi-Fi is a term for certain types of wireless local area networks (WLAN) that use specifications in the IEEE 802.11 family of standards.

  • Wi-Fi Protected Access (WPA)

    Wi-Fi Protected Access (WPA) is a security standard for computing devices equipped with wireless internet connections.

  • Wi-Fi range extender (range expander)

    A Wi-Fi range extender is a network device used to increase the effective range of a wireless network.

  • Windows 10 Update Assistant

    Windows 10 Update Assistant is a native update management tool designed to help individual users keep up with OS updates as Microsoft publishes them.

  • Windows 7

    Windows 7 is the Microsoft Windows operating system (OS) released commercially in October 2009 as the successor to Windows Vista.

  • Windows as a service

    Windows as a service is the approach Microsoft introduced with Windows 10 to deploy, update and service the operating system.

  • Windows Autopilot

    Windows Autopilot is a desktop provisioning tool native to Windows 10 that allows IT professionals to automate image deployment of new desktops with preset configurations.

  • Windows Defender Application Guard

    Windows Defender Application Guard is a security tool built into Microsoft Edge that isolates browser sessions from the desktop in a virtual machine (VM) to prevent any malicious activity from reaching the desktop.

  • Windows Imaging Format (WIM)

    Windows Imaging Format (WIM) is used for the creation and distribution of disk image files.

  • Windows key (winkey)

    The Windows key (winkey) is a button on a Windows computer keyboard.

  • Windows Registry Editor (regedit)

    The Windows Registry Editor (regedit) is a graphical tool in the Microsoft Windows operating system (OS) that enables authorized users to view the Windows registry and make changes.

  • wireless ad hoc network (WANET)

    A wireless ad hoc network (WANET) is a type of local area network (LAN) that is built spontaneously to enable two or more wireless devices to be connected to each other without requiring typical network infrastructure equipment, such as a wireless router or access point.

  • Wireless Application Protocol (WAP)

    Wireless Application Protocol (WAP) is a specification for a set of communication protocols to standardize the way wireless devices, such as mobile phones and radio transceivers, can be used for internet access, including email, the web, newsgroups and instant messaging.

  • wireless backhaul

    Wireless backhaul is the use of wireless communication systems to transport data between the internet and subnetworks.

  • wireless broadband (WiBB)

    Wireless broadband (WiBB) is high-speed internet and data service delivered through a wireless local area network (WLAN) or wireless wide area network (WWAN).

  • wireless distribution system (WDS)

    A wireless distribution system (WDS) is a method of interconnecting access points (AP) in a wireless local area network (WLAN) without requiring that they connect through a wired backbone.

  • wireless ISP (wireless Internet service provider or WISP)

    A wireless internet service provider (WISP) is an internet service provider (ISP) that allows subscribers to connect to the internet at designated hot spots or access points using a wireless connection such as Wi-Fi.

  • Wireless Transport Layer Security (WTLS)

    Wireless Transport Layer Security (WTLS) is a security level for the Wireless Application Protocol (WAP), specifically for the applications that use WAP.

  • work in progress (WIP)

    Work in progress (WIP) refers to the number of tasks or projects that are currently in the process of being completed.

  • Workday

    Workday is a cloud-based software vendor that specializes in human capital management (HCM) and financial management applications.

  • workflow automation

    Workflow automation is an approach to making the flow of tasks, documents and information across work-related activities perform independently in accordance with defined business rules.

  • workforce management (WFM)

    Workforce management (WFM) is an integrated set of processes that a company uses to optimize the productivity of its employees.

  • Workforce management (WFM) software

    Workforce management (WFM) software is an umbrella term for desktop and mobile programs that help a business manage staff scheduling. The term originated in contact centers and other service businesses that employ a large number of workers who are paid on an hourly basis.

  • workforce planning

    Workforce planning is the strategy used by employers to anticipate labor needs and deploy workers most effectively, usually with advanced human resources technology.

  • working capital

    Working capital is the difference between a business's current assets and current liabilities.

  • X

    xAPI (experience API)

    Experience API, also known as 'xAPI' or 'Tin Can API', is a software specification that allows learning technology products, such as systems, websites and applications, to collect and exchange data about a learner’s experiences when they interact with these products.

  • Z

    zero client

    Zero client, also known as ultrathin client, is a server-based computing model in which the end user's computing device has no local storage.

  • What is desktop management and how does it work?

    Desktop management is a comprehensive approach to managing all the computers within an organization.