Problem solve

Problem solve

Get help with specific problems with your technologies, process and projects.

• Software for team collaboration presents deployment challenges

  When organizations evaluate team collaboration apps, should IT or lines of business implement the service? The answer might be somewhere in the middle. Continue Reading

• When USB Hub Gets Weird Win-RAID Provides Fix

  When USB hub gets weird Win-RAID provides fix for MIA Asmedia device. It's got modded drivers for Intel, and most other USB hubs and controllers, too. Worth checking out! Continue Reading

• How can IT combat rogue RDP access?

  Hackers can gain remote access to users' desktops through RDP hijacking. As a result, IT pros must know what they can do to prevent such an attack. Continue Reading

• Four pillars of a strategic HR framework

  As power shifts to candidates, the HR tech landscape explodes and the economy improves, HR professionals are being forced to reinvent their roles. Here's how they should do it. Continue Reading

• Macrium Reflect Upgrade Cancels Backup Schedules

  As I follow my twice-monthly drive cleanup routine, I realize that Macrium Reflect upgrade cancels backup schedules. Can't have that! Continue Reading

• Is Microsoft PowerApps an InfoPath alternative?

  As users search for an InfoPath alternative, the seemingly obvious answer would be Microsoft PowerApps. However, Microsoft never intended for PowerApps to be the InfoPath replacement.Continue Reading

• MindTickle, Salesforce speed sales learning in merger

  Last year's Blue Coat-Symantec merger posed a dilemma: getting salespeople up to speed on the reshaped product line. MindTickle with Salesforce paid dividends in sales learning.Continue Reading

• Wurk delivers tools to help cannabis industry manage business

  A growing startup, Wurk, markets an HR software platform for the cannabis industry that handles the complex payroll, compliance and workforce management needs of the business.Continue Reading

• What should companies know about sustainability software?

  Sustainability is composed of social, environmental and economic pillars. That's why technologies focused on this market address different needs. Here's a narrow glimpse.Continue Reading

• Post Build 17115 Driver Fix Routine Still Works

  Even post Build 17115 Driver Fix routine still works to fix most common driver issues and difficulties. Try this 3-step sequence and see!Continue Reading

• Why craft beer makers are tapping into ERP for craft brewery software

  As with other process manufacturers, ERP software can help craft breweries maintain quality, while better managing growth and unexpected success. Here's a look.Continue Reading

• Get a jump on VDI issues with root cause analysis

  The right root cause analysis tools and methods can help IT identify the source of VDI problems and resolve them quickly to minimize the effect on user experience.Continue Reading

• When to implement a headless CMS architecture

  Do you want the shiny new CMS toy, the headless system? We break down who should jump at this new platform paradigm and take a look at vendors in the space.Continue Reading

• Six VDI testing steps to take with any deployment

  Whether IT is upgrading an existing VDI deployment or implementing VDI, there are a series of tests it should run, including making sure users can access their virtual desktops.Continue Reading

• Fixing Missing Mouse or Keyboard

  When it comes to fixing missing mouse or keyboard in Win10 you can either try different hardware, or boot from a different Windows, to effect repairs.Continue Reading

• Win10 Upgrade Repair Install Tips

  When it comes to fixing misbehaving or flaky Windows PCs, here are some hopefully useful Win10 upgrade repair install tips.Continue Reading

• How do you build a disaster recovery communications plan?

  Maintaining voice communications is vital to disaster recovery. Networking expert Carrie Higbie Goetz explains how to build a disaster recovery communications plan.Continue Reading

• Win10 Safe Mode Breakout Technique

  If you get stuck in a boot loop while in safe mode, you'll need a Win10 Safe Mode breakout technique. Here's one that works from the command line.Continue Reading

• HR plays to win with gamification for learning

  At some companies, corporate education has become a tool for engagement and employee experience. See how gamification is putting the 'fun' in learning fundamentals.Continue Reading

• Bootrec Fixes Win10 Boot Problems

  When boot-up goes wonky, remember this: Bootrec fixes Win10 boot problems! Here, you'll learn how to launch and run this boot repair tool, and what it can do to help.Continue Reading

• Major components maker ramps up AI in manufacturing

  Artificial intelligence is making inroads into manufacturing systems. Case in point is printed circuits manufacturer Jabil, which uses AI to improve its processes and products.Continue Reading

• Update 7-ZIP to 18.01 NOW

  Because of some recently-discovered and somewhat nasty vulnerabilities, you really, really want to update 7-ZIP to 18.01 NOW!!Continue Reading

• E-commerce packaging waste becoming a bigger issue

  With the rise of online shopping, the packaging waste is becoming more of an issue. Here's a look at why and at some of the early work to solve the problem.Continue Reading

• What root cause analysis software exists for virtual desktops?

  When trying to get to the bottom of virtual desktop problems, IT should turn to root cause analysis tools from vendors such as ControlUp and Lakeside Software.Continue Reading

• KB4058258 Install Fail Fix

  Those who try, and fail, to install KB4058258 should try this simple recipe for a KB4058258 install fail fix. It takes a little while but works pretty well.Continue Reading

• How to manage multi-factor authentication for Office 365

  Security is a priority now more than ever. IT pros can manage MFA for Office 365 using conditional and application access to succeed with their security strategies.Continue Reading

• Finding the root cause of ERP implementation failures

  The root cause of ERP implementation failures may be delays in decision-making. Delays add up, which wastes time and imposes extra costs on a deployment.Continue Reading

• Timely Firmware Update Rescues Surface Pro 3

  After my PC gets caught in an ongoing crash loop, a timely firmware update rescues Surface Pro 3, thanks in large part to the Windows Update MiniTool.Continue Reading

• Secrets of winning at your employee experience strategy

  Marketing software company HubSpot has landed on numerous best places to work lists, but press about its workplace hasn't been all rosy. CPO Katie Burke shares thoughts on both.Continue Reading

• How to configure VoIP on a network

  VoIP configuration requires significant preplanning to meet the requirements of voice traffic. Learn the steps to take when configuring VoIP on your network.Continue Reading

• MS Issues Spectre Reversal Update (Catalog Only)

  Because Intel is taking its sweet time fixing microcode, and reboot and stability problems continue, MS issues Spectre reversal update (Catalog Only).Continue Reading

• Four root cause analysis benefits VDI shops should know

  When it comes to pinpointing the source of a VDI problem, IT should turn to root cause analysis, which can also help enhance the user experience and save time.Continue Reading

• Cloud content management system improves page load speeds

  Digital asset management remains in-house for most media companies. A cloud offering for video, image storage and editing helps Concourse Media better serve users on many devices.Continue Reading

• Can IT save user settings, files in the move to Windows 10?

  IT can help users maintain their personal settings and files when moving to Windows 10 through an in-place upgrade or through manual or automated processes during a clean upgrade.Continue Reading

• A Windows vulnerability scan should leave no stones unturned

  When it comes to scanning for vulnerabilities in Windows, IT pros need to run both authenticated and unauthenticated scans so they can see the deployment from every angle.Continue Reading

• Microsoft Teams integration with Cisco Spark presents challenges

  Microsoft and Cisco interoperability does exist in unified communications. But, for team collaboration, Microsoft Teams integration with Cisco Spark adds another wrinkle.Continue Reading

• 17074.1002 Introduces Involuntary Upgrade Repair Install

  The latest Win10 Insider Preview build 17074.1002 introduces involuntary upgrade repair install. What looks like an update is a major version upgrade!Continue Reading

• Operator Error Explains 4TB Drive Mystery

  When I compared the PSU (brick) I'd been using on my dual drive dock to the one I'd just purchased, I realized that operator error explains 4TB drive mystery. Sheesh!Continue Reading

• How is inventory management for e-commerce challenging?

  The inventory challenges of adding e-commerce to your supply chain are considerable. Here's a look at what they entail and how you might overcome them.Continue Reading

• Survey marketing leads to sales insights for outdoor association

  After decades of catering to the needs of known customers, outdoor retailers now see the light and are targeting old and new customers with data-driven marketing and sales initiatives.Continue Reading

• How do enterprise collaboration services affect mobile traffic?

  The growing use of collaboration apps is putting pressure on the business mobile network. Learn how to support collaboration on both mobile and Wi-Fi networks.Continue Reading

• Taking on a virtual agent helps mint new wine connoisseurs

  Having trouble selecting the wine that goes best with a special meal? And what if your preferred shop doesn't have it? Vivino helps you choose -- and, if needed, find -- the right wine.Continue Reading

• More Details on KB4056892 Wintel Vulnerabilities

  More details on KB4056892 Wintel vulnerabilities tell us their names, and reveal that vendor hardware support is needed to fix one of this pair of critical items.Continue Reading

• RegHack Fixes Unwanted Win10 Thumbnail Deletions

  A simple RegHack fixes unwanted Win10 thumbnail deletions that make preview images disappear from File Explorer.Continue Reading

• Get to know root cause analysis tools for VDI

  Not all VDI monitoring tools provide the same features. IT admins in search of a root cause analysis tool may want to turn to third-party vendors.Continue Reading

• How traditional file-sharing services have evolved

  With a focus on improving digital experiences for its users, Box has added two new modern collaboration tools, Skills and Graph, to its roster to help shake up file sharing.Continue Reading

• How does material intensity help measure sustainability?

  One important foundation of sustainability is using fewer materials and less energy. Using the material intensity measure can help determine the success of those reduction efforts.Continue Reading

• What KPIs can assess demand-driven MRP when using SAP ERP?

  Setting up demand-driven metrics and using analytics to monitor them can provide benefits such as helping to reduce working capital commitments and improving service levels.Continue Reading

• What are some elements of sustainable product design?

  With waste from electronics, plastics and other materials growing at a frightening rate, manufacturers can help address the problem with sustainable product design efforts.Continue Reading

• What are the open source remote display protocol options?

  Fluctuating VDI costs can catch any organization by surprise. Consider open source remote display protocols to keep the price tag low and user experience high.Continue Reading

• How to calculate abandoned call rate for a contact center

  Experts offer an abandoned call formula and advice on what to include when calculating call abandonment rates.Continue Reading

• How is e-commerce packaging waste an issue, and what can be done?

  As the world turns to online shopping for convenience, a pressing issue is developing -- packaging waste. Here are some considerations to get the conversation started.Continue Reading

• Software troubleshooting steps work best with these 10 tips

  There are efficient ways to troubleshoot enterprise software, and frustrating, time-consuming ones. Follow this advice to sidestep obstacles and find a fix quickly.Continue Reading

• What are the key differences between the SharePoint 2016 versions?

  You can deploy SharePoint 2016 from the cloud via Office 365, on premises or as a stand-alone online product. Here's how to decide which version is best for your company.Continue Reading

• How to handle increasing VDI graphics processing needs

  With more applications, including seemingly straightforward ones, such as Microsoft Word, going graphics-intensive, VDI shops must know how to deliver a quality user experience.Continue Reading

• Don't let network latency issues slow your VDI or DaaS roll

  Data can get to users faster if it is closer to them. As a result IT must keep that distance in mind when setting up a VDI or DaaS deployment.Continue Reading

• Can warehouse robots help solve supply chain issues?

  The direct-to-consumer model is transforming warehouse management and, in turn, supply chain management. Here's a look at how robotics is helping to solve some of the issues.Continue Reading

• MS Diagnostics and Recovery Toolset (DaRT) 10

  The Microsoft Diagnostics and Recovery Toolset, aka DaRT, is an invaluable toolset for admins seeking remedies for Windows 10 boot or startup issues.Continue Reading

• How should companies evaluate team collaboration apps?

  Team collaboration isn't one-size-fits-all. Distinct user needs must be considered when creating a collaboration assessment to find the best team collaboration apps for your users.Continue Reading

• Top five Windows 10 problems and how to solve them

  Windows 10 problems persist, despite all the updates Microsoft sends out. Make sure you know the common issues for IT and end users, as well as how to solve them.Continue Reading

• Windows 10 security tools to have handy

  Cyberthreats lurk around every corner, so it's always a good time to fortify Windows 10 defenses. These top security tools can help make that happen.Continue Reading

• Customer data governance policies: Stop stalking, start selling

  Customer data governance policies differ from traditional data governance in several ways. Finding that line between building trust among customers and stalking them is a start.Continue Reading

• How can you reduce the bullwhip effect with demand-driven MRP?

  Reducing the bullwhip effect requires a fundamental and strategic shift from supply-focused materials planning to demand-focused materials replenishment.Continue Reading

• Seven supply chain risk factors that affect assessment, mitigation

  Over the years, managing supply and demand has become increasingly complicated. Here's a look at factors that influence today's supply chain risk assessments.Continue Reading

• Taskkill Terminates Hung Processes

  When Windows processes go south, remember that Taskkill terminates hung processes at the command line. Very handy!Continue Reading

• How to fix Windows 10 update problems with the DISM command tool

  With a few tricks in the Windows Deployment Image Servicing and Management command utility, admins can solve some of the most common Windows 10 update problems plaguing their users.Continue Reading

• Roaming profiles help deliver a consistent virtual desktop experience

  Nonpersistent VDI strips users of their ability to customize their desktops. With user environment management methods such as roaming profiles, they can take some ownership back.Continue Reading

• Why customizing ERP software is usually a bad idea

  To get the functions and flexibility that support your organization's competitive edge, try these five solutions first, before customizing ERP as a last resort.Continue Reading

• How should organizations evaluate UC cloud app security providers?

  Security is a priority when moving communications to the cloud. Organizations must do their due diligence when evaluating cloud providers' UC security expertise.Continue Reading

• Integrate contact center and unified communications platforms

  The lines are blurring between contact center and unified communications platforms, as team messaging capabilities help agents collaborate and resolve customer issues.Continue Reading

• Take on Windows 10 Wi-Fi problems and address Wi-Fi Sense

  Windows 10 Wi-Fi connectivity is not as straightforward as it sounds. Microsoft moved the Wi-Fi settings and added security risks with Wi-Fi Sense. Plus, Wi-Fi often fails after an upgrade.Continue Reading

• How do IoT analytics enhance customer experience with quality data?

  IoT analytics helps companies create a better customer experience by providing quality data that allows for the reduction of costs and a more efficient work day.Continue Reading

• How manufacturers can use an MRP system to reduce inventory

  By focusing on compensating factors such as safety stock and shrinkage, you can counteract the tendency of an MRP system to increase inventory, especially in the beginning.Continue Reading

• Hyatt transforms employee training with Saba online learning software

  Hyatt Hotels uses Saba Cloud to train employees with short videos, collaboration and mobile, but finds it a challenge to drive new users to the system.Continue Reading

• How will Microsoft Dynamics 365 benefit the enterprise marketplace?

  Is Microsoft Dynamics 365's role in the enterprise marketplace actually beneficial for users? Expert Brent Leary discusses Microsoft's upcoming product.Continue Reading

• How to handle Windows 10 browser compatibility issues

  IT often runs into problems with legacy apps not functioning well on new browser versions. There are a few ways to combat Windows 10 browser compatibility issues in Internet Explorer 11.Continue Reading

• How to connect Power BI with SharePoint

  Here's a step-by-step guide on how to connect Power BI with SharePoint team sites without uploading files, allowing you to export and analyze data much more seamlessly.Continue Reading

• Don't let VDI network latency grind virtual desktops to a halt

  Network latency problems can make even the simplest tasks impossible on a virtual desktop. IT needs to use performance monitoring to identify the source of latency to fix the problem.Continue Reading

• Can I control the Windows 10 user interface?

  You can control the Control Panel, Shared Folders, Start menu and other components in Windows 10 using Group Policy settings.Continue Reading

• Why do I keep getting Windows 10 driver errors?

  If you keep getting driver errors in Windows 10, a video driver could be to blame. Luckily, the problem is easy to troubleshoot.Continue Reading

• What do I do when I can't activate Windows?

  When you can't activate a Windows installation there are two things you should check before you pull out your hair.Continue Reading

• What supply chain issues most worry discrete manufacturers?

  Discrete manufacturers face challenges related to demand forecasting and inventory management, to name just two. Here's a look at why -- and what can be done.Continue Reading

• Can Salesforce Wave answer data integration challenges?

  Like other products, Salesforce Wave promises to make it easy to stitch together data silos. Is data integration as easy as it sounds? An expert offers some insight.Continue Reading

• Windows 10 Image Repair on Boot Fail

  When Windows won't boot, Windows 10 image repair replaces corrupt OS files to restore things to normal. It's worth a try, though it is no panacea.Continue Reading

• GPT Disk Layout Matters for NVMe

  When it comes to optimizing boot speed for an NVMe SSD, GPT disk layout for Windows 10 is essential.Continue Reading

• Emergency Restart Windows 10

  Careful use of keyboard sequences and the on-screen power button lead to a little-known Emergency Restart screen in Windows 10 (and 8 versions).Continue Reading

• How to embed video with SharePoint Media Web Part

  Adding audio or video to a SharePoint page isn't rocket science -- but there are some tricks to make it easier. An expert explains.Continue Reading

• Microsoft Office Trust Center settings that help stop malware

  The Trust Center in Microsoft's Office suite has some important and useful settings to prevent users from opening files infected with malware and viruses, but admins need to know about and enable them.Continue Reading

• How do I fix a frozen or locked application?

  Apps can freeze or lock up for a variety of reasons, including bad memory, operating system issues, update problems and more.Continue Reading

• Top Windows command-line commands

  Examine some of the best command-line commands for Windows, including tools to shut down a user's computer or force updates.Continue Reading

• Communication essential to sales and marketing alignment

  A lack of communication between sales and marketing teams can derail internal processes. Here's how to ensure collaboration between the two factions.Continue Reading

• Ten most useful Windows Sysinternals utilities

  Sysinternals utilities such as Autoruns and TCPView can target specific problem areas in a Microsoft Windows environment, including performance issues.Continue Reading

• Sales management software helps teams get a jump on leads

  As customers become more knowledgeable about products, sales reps can't just rely on the gift of gab. Today they need sales management software that help target people who are ready to bite.Continue Reading

• The secret to selling more? Sales intelligence

  Sales teams have a basic but ever-challenging task: Sell stuff and make money for the company. But they can't do that without proper insight into the business.Continue Reading

• What are some common Office 2013 problems?

  Office 2013 problems can stem from an incomplete install, or your particular version or settings. Luckily, there are simple fixes for most issues.Continue Reading

• The move to SaaS-based applications remains a gradual process

  More organizations are moving business applications off-premises, relying on technology once thought of as cutting-edge, like software as a service—but full steam ahead it’s not.Continue Reading

• CRM platforms alone won't give total customer picture

  Some CRM vendors have started to demonstrate the power of unified CRM platforms, enabling companies to manage customer data, analytics, financials and more from a single application and get a unified view. But many companies still struggle with ...Continue Reading

• How do I open an .xpx file in Office 2002 SP3?

  An .xpx file can cause problems for Office 2002 SP3 users, but Microsoft does provide help in Windows 7 and with a free XPS viewer.Continue Reading

• VDI hardware evaluation checklist

  Picking the right hardware for your VDI deployment is critical, but it doesn't have to be difficult. To start, check to see if your VDI software vendor has a list of compatible components.Continue Reading

• The double-edged sword of location-based technologies

  Location-based technologies like personalization are yielding valuable consumer data, but companies need to be careful stewards of the information.Continue Reading