Joshua Resnick - Fotolia
AI & Emerging Tech
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How payroll giant ADP practices AI governance and human oversight
The governance approach focuses on key principles of transparency, explainability, risk management, privacy and security.
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DeepSeek makes DeepInfer open source to cut AI costs
With the move, the Chinese AI vendor is looking to gain an advantage in the open source market, while addressing enterprise ...
Cybersecurity
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PHP2Shell: 22M exposed servers at risk as emergency patches released
AI gave defenders a head start, but PHP2Shell has sparked a chaotic race against automated exploits across 22 million vulnerable ...
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How to conduct a cyber-resilience assessment
Regularly reviewing cybersecurity plans and procedures helps organizations prepare for cyberattacks. This checklist outlines key ...
Data Technologies
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AgentSpot a means for ThoughtSpot users to build and share AI
With business decisions often a collaborative process but AI tools frequently used in isolation, the vendor's new workspace ...
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Q&A: Why successful backups don't guarantee recovery
Organizations often find recovery gaps only after an outage. Dependency management and realistic testing help determine whether ...
Enterprise Software
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Customer journey mapping tools: What they do and how to choose one
Customers are more diverse and demanding than ever. Enterprises need sophisticated mapping tools to help them determine how to ...
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CX personalization: Why it's important and how to deliver it
The more personalized the message, the better chance a brand has to increase loyalty and build customer retention. But beware of ...
IT Strategy
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Salesforce bets $5.66B on Braze to sharpen Marketing Cloud
Salesforce wants Braze's real-time engagement tech to strengthen Marketing Cloud. Analysts see the logic, but integration and ...
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CIOs walk AI tightrope as CEOs demand innovation
AI adoption carries risks, but moving too slowly does, too. Business leaders explain where CIOs should accelerate and where they ...