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June 07, 2021

Siemens, Nvidia deploy industrial AI to reduce engineering effort
The partners are using digital twins and AI agents as part of a roadmap to create AI-powered manufacturing facilities.
Prompt: AI moves beyond the screen
Physical AI is pushing artificial intelligence into robots, factories and other real-world environments, where understanding ...
Who should claim AI leadership in the enterprise?
As AI becomes integral to business operations, the question of who's in charge will become harder to answer. Read on for guidance...

Cybersecurity

Cyber insurance explained, from selection to post-purchase
Before you sign on the dotted line, make sure you understand what cyber insurance can and can't do -- and what type of policy ...
Help desk deepfakes: Why CISOs must rethink verification
Protecting the help desk from deepfake threats doesn't necessarily mean deploying the latest detection tools. Prioritizing policy...
Max-severity GitLab flaw lets attackers run code on servers
A high-impact GitLab flaw lets unauthenticated attackers run code on self-managed servers. Every release since 2014 is affected.

Meta's $25B fine underscores risks of data privacy missteps
The fine imposed by a New Mexico judge shows how serious the consequences of misusing customer data can be for companies, as the ...
How CarGurus cleared the roadblocks to its AI initiatives
After the company found that its existing data environment was stalling its AI plans, it launched a multifaceted effort to update...
Databricks' latest improves AI memory, infrastructure for agents
The vendor's new additions address some of the real-world problems customers are having as they attempt to deploy agents at scale.

13 notable ERP implementation failures and why they failed
ERP consultants share takeaways from spectacular failures like Revlon, National Grid, Nike and MillerCoors and give advice on ...
How to fit customer experience security into your strategy
Most organizations overlook security in their CX strategies. However, with collaboration, personalization, CIAM controls and more...
Customer journey mapping tools: What they do and how to choose one
Customers are more diverse and demanding than ever. Enterprises need sophisticated mapping tools to help them determine how to ...

IT Strategy

AI cost controls lag as CFOs' influence grows, Deloitte finds
CFOs are taking a bigger role in AI investments, but spending controls aren't keeping pace. Deloitte found 53% still review AI ...
Why CIOs and CHROs should be forming strategic partnerships
Previously unlikely bedfellows, CIOs and CHROs are starting to realize how AI's impact on workforce management is turning HR into...
Contact center AI isn't making the work disappear
Is your contact center AI going to be a concierge or a bouncer? That's the decision to make before you turn it on, said ICMI ...

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