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    Tanium aims to be first with autonomous endpoint management

    The new term 'autonomous endpoint management' aims to offer IT teams AI-driven automation that can improve employee experience and simplify device administration.

    Gabe Knuth • Dec. 1, 2023
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    Amazon thin client spurs conversation about replacing laptops

    AWS bowed a new entry into the thin client space, which appeals to a limited audience of Amazon WorkSpaces-based orgs. What we really want is to ditch the work laptop for good.

    Don Fluckinger • Nov. 30, 2023
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    Amazon makes waves with a new… thin client?

    The new thin client combines the third-generation Fire TV Cube with a newly-built thin client operating system called Fire TV enterprise edition.

    Gabe Knuth • Nov. 29, 2023
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    What happens to VMware EUC and Carbon Black under Broadcom?

    Following the acquisition of VMware, there are a number of directions Broadcom could go with VMware's end user computing and Carbon Black business units.

    Gabe Knuth • Nov. 27, 2023
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    Microsoft Ignite highlights future of AI, customer success

    Advancements in AI will affect businesses and customers alike. Learn about the future of AI from Microsoft Ignite's Analyst Day, and how it will affect CX and app development.

    Paul Nashawaty • Nov. 15, 2023
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    Microsoft’s Copilot AI assistant brings upside, cost and risk

    Microsoft's Copilot AI assistant arrives for office productivity apps. Not everyone's going to buy it at once, and it does come with risks common to all generative AI.

    Don Fluckinger • Nov. 2, 2023
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    Observations from the intersection of UCC and EUC

    End-user computing tends to overlap with numerous other business technologies, such as cloud computing, security and mobility. But one of the areas with the most overlap is UCC.

    Gabe Knuth • Nov. 1, 2023
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    Could the iPhone 15’s USB-C port drive device consolidation?

    With the coming of the new iPhone with the USB-C port, organizations might look at this new compatibility feature as the impetus for some changes to their device policies.

    Gabe Knuth • Oct. 12, 2023
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    How product-led growth can help scale your business

    With a product-led growth strategy, you can take the pressure off your sales and marketing teams and center what really matters: the product and the customer.

    Keith Goatley • Oct. 11, 2023
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    3 ways AI can improve your offboarding process

    AI can potentially improve the offboarding process for HR staff by capturing exit interview data and quickly delivering documents, among other uses. Learn more.

    Christina Kucek • Oct. 5, 2023
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    Redefining DEX: Is user sentiment a requirement?

    DEX technologies focus on ensuring users have the tools and high-performing technology they need. But is it a good idea to rely on user sentiment as a universal metric?

    Gabe Knuth • Sept. 28, 2023
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    4 ways that I use generative AI as an analyst

    Many use cases for generative AI involve projecting to the future and aren't currently easy to use. However, these four use cases are available currently with generative AI.

    Gabe Knuth • Sept. 19, 2023
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    Why cloud governance is shifting to business stakeholders

    Balancing value creation with innovation is a constant challenge for organizations. Here's what to consider when evaluating the long-term business value of cloud governance.

    Parthiv Shah • Sept. 18, 2023
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    4 tips to avoid greenwashing with authentic commitment

    Greenwashing can undermine an organization's reputation, but practicing sustainability makes all the difference. Learn how to avoid the label with these actionable tips.

    Tanvir Khan • Sept. 11, 2023
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    How AI can benefit CX and customer service

    If you mix AI into your customer service strategy, you're more likely to keep customers satisfied and employees efficient. Check out three uses for AI in customer service.

    Christina Kucek • Sept. 7, 2023
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    Google antitrust case could explore unknown threats

    In 1998, Microsoft's antitrust defense claimed that the tech industry's dynamism prevented monopoly control. Google could try something similar when its case begins next week.

    Patrick Thibodeau • Sept. 7, 2023
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    Google builds Cameyo app virtualization into ChromeOS

    Google removes a significant barrier to ChromeOS adoption by partnering with Cameyo to deliver Windows applications -- SaaS, legacy, custom or otherwise -- natively to Chromebooks.

    Gabe Knuth • Aug. 30, 2023
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    HPE advances ambitious sustainability goals

    From an accelerated net-zero goal to an enhanced portfolio of sustainable IT offerings, HPE shares updates from the company's latest Living Progress report.

    Jon Brown • Aug. 21, 2023
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    Why businesses should prioritize customer retention

    Proper customer retention can help businesses grow, save money and better understand consumers. Its benefits can lead to better customer experiences and greater business success.

    Keith Goatley • Aug. 9, 2023
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    Amazon WorkSpaces finally supports Office 365, but why now?

    Microsoft has finally walked back one very specific angle of its Office 365 licensing policy, allowing enterprises to run it on Amazon WorkSpaces. Will others follow?

    Gabe Knuth • Aug. 9, 2023
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    5 ways tech leaders can power environmental sustainability

    As organizations prioritize environmental sustainability, technology leaders have the opportunity to help support success. Here are five steps that help.

    Abhijit Sunil • Aug. 2, 2023
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    Windows apps are here to stay, and that’s OK

    Windows applications are essential to so many businesses, so IT teams need a comprehensive strategy that can handle all types of applications.

    Gabe Knuth • July 26, 2023
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    PC as a service is an alternative and a complement to DaaS

    When IT teams consider the best way to deploy and manage desktops and endpoints, PCaaS should be a strong consideration to replace or work with desktop virtualization.

    Gabe Knuth • July 21, 2023
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    Meta’s Threads erupts as potential customer service channel

    Threads may or may not be a Twitter-killer, but if 100 million people signed up for it in its first five days, your customer service team should consider supporting it -- and fast.

    Don Fluckinger • July 19, 2023
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    The 5 indicators of healthy sales-marketing alignment

    How can a business ensure sales and marketing teams communicate and are on the same page? Ask these five questions and make sure both teams share a common language.

    Aimee Schuster • June 26, 2023