CIO Strategy: Page

The AI happy path is easy, but enterprise reality isn’t

David Linthicum says the AI happy path ends where enterprise reality begins. CIOs must design for messy data, exceptions and failure before production.

Oct. 19, 2026

AI can find IT problems faster, but fixing them is another matter

AI tools can be bossy and prescriptive. They are getting better at telling us what's wrong and how to fix it, but CIOs must decide who authorizes changes and verifies results.

By James Alan Miller • Oct. 19, 2026

What the H-1B crackdown means for the future of AI tech talent

Enterprise IT leaders face potential challenges in the wake of President Trump's recent policy changes regarding the H-1B work visa. Is the future of your tech workforce at stake?

By Sean Kerner • Oct. 16, 2026

Digital sovereignty vs. data sovereignty: Key differences

Here's how digital sovereignty contrasts with data sovereignty, as well as a framework CIOs can use to evaluate sovereignty risk.

By Damon Garn • Oct. 16, 2026

CEOs press CIOs to rethink IT’s role in the AI era

CEOs want CIOs to take a bigger role in business strategy as AI adoption grows. Eight executives share what they need most from their IT leaders in the AI era.

By Tim Murphy • Oct. 16, 2026

Customer service faces a new customer: Personal AI agents

Bots are filling carts, seeking service and getting banned by Amazon. Customer service has a strange new customer.

By Don Fluckinger • Oct. 16, 2026

Project teams get new names, but the money stays put

A former Verizon VP and other executives explain why product operating models stall when funding and decision rights don't change -- and what CIOs can do about it.

By Pam Baker • Oct. 15, 2026

AI agents are changing the math on software spending

As vendors mix seats with credits, actions and consumption-based charges, CIOs face new questions about how to compare, forecast and fund software costs.

By Liz Hughes • Oct. 15, 2026

Survey finds why 84% of enterprises are adopting AgenticOps

Cisco's Joe Vaccaro explains how AgenticOps is reshaping NetOps, as a new survey finds 84% of IT leaders expect an AI-led model within 12 months.

By Carrie Pallardy • Oct. 14, 2026

AI puts more gray behind CIOs’ yes-or-no decisions

By James Alan Miller • Oct. 14, 2026

Infotech launches CIO Analytics platform, acquires Zluri

Infotech makes its first acquisition to expand CIO Analytics. The platform uses AI and updated IT data so CIOs can spend less time explaining their environments to analysts.

By Tim Murphy • Oct. 14, 2026

What CIOs should know about corporate heat pledges

Climate risk advisor Mark Trexler explains why heat pledges can fall short and urges businesses to embed climate risk into long-term strategy and planning.

By Rosa Heaton • Oct. 13, 2026

Workday expands agentic AI automation for HR teams

Workday introduced AI agents for HR and finance workflows and previewed tools for workforce planning as enterprises look to automate administrative work.

By Don Fluckinger • Oct. 13, 2026

Vendors fortify AI in ERP to assure buyers, deter frontier AI rivals

Four trends are crystallizing in an unusually busy month of AI announcements by ERP leaders. They show just how thoroughly AI is disrupting ERP while proving its indispensability.

By David Essex • Oct. 12, 2026

CIOs face an AI expertise paradox as automation reshapes experience

AI can increase demand for experienced human judgment while automating the work that helps create it. CIOs need to plan for the expertise pipeline AI still depends on.

By James Alan Miller • Oct. 12, 2026

AI spending shifts beyond IT, testing CIO-CFO decision rights

AI spending is moving outside IT, forcing CIOs, CFOs and business leaders to clarify who owns funding, architecture, governance and business value.

By Mary Pratt • Oct. 12, 2026

Exception handling in AI: The silent killer of enterprise deployments

AI systems can fail without throwing errors. CIOs need deterministic checks, escalation paths and telemetry to catch plausible but wrong outputs before they compound.

By David Linthicum • Oct. 12, 2026

Zapier explores extra pay for employees driving AI gains

Zapier has planned a compensation pilot for select marketing employees driving AI gains, raising questions for CIOs about rewards and retention.

By Tim Murphy • Oct. 8, 2026

Stacklet targets AI token spending with policy controls

Stacklet's early-preview Token Custodian brings policy controls to AI spending, raising a question for CIOs: Who decides which work gets access to more expensive AI models?

By Sean Kerner • Oct. 7, 2026

Webex Dialog targets long-tail customer relationships with AI

Webex Dialog pushes agentic AI beyond individual service interactions, raising questions for CIOs about customer context, orchestration and governance.

By Don Fluckinger • Oct. 7, 2026

Scaling AI puts enterprise architecture to the test

New research finds only 13% of organizations with implemented AI have scaled fully as planned, putting architecture and modernization decisions under scrutiny.

By Liz Hughes • Oct. 7, 2026

When is AI work really done? CIOs need a clearer finish line

AI can finish a task while the business result remains unfinished. CIOs must define what "done" means to measure AI's true productivity, cost and value.

By James Alan Miller • Oct. 7, 2026

Is AI making the CIO role harder? IT leaders respond

AI is making the CIO role harder as business leaders demand faster results and the technology brings more risks and decisions.

By Tim Murphy • Oct. 6, 2026

Upcoming SAP CX features to focus on content and marketing AI

SAP is moving deliberately to build more CX connections across its platforms -- for example, plugging ERP data into marketing to spin up campaigns.

By Don Fluckinger • Oct. 6, 2026

AI makes workers faster -- and reviewers busier

AI productivity gains can disappear when review, verification and exception handling pile up elsewhere. CIOs need to measure the downstream work, not just the initial speed.

By David Linthicum • Oct. 5, 2026