CIO Strategy: Page

business process management software (BPMS)

Business process management software (BPMS) helps companies design, model, execute, automate and improve a set of activities and tasks that, when completed, achieve an organizational goal.

By Cameron Hashemi-Pour, George Lawton, Linda Tucci • Dec. 15, 2023

What is business process management? A guide to BPM

Business process management (BPM) is a structured approach to improving the processes organizations use to get work done, serve their customers and generate business value.

By Linda Tucci • Dec. 15, 2023

Technology inflation rate edges up for storage, IT services

Price hikes persist for professional services and cloud, while an increase in storage costs could reflect a return toward more typical pricing levels after a period of decline.

By John Moore • Dec. 14, 2023

business process automation (BPA)

Business process automation (BPA) is the use of advanced technology to complete business processes with minimal human intervention.

By Cameron Hashemi-Pour, George Lawton, Linda Tucci • Dec. 14, 2023

e-commerce

E-commerce (electronic commerce) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.

By Cameron Hashemi-Pour, Ben Lutkevich • Dec. 13, 2023

EU AI Act brings tough rules and big fines to businesses

The EU AI Act, if passed into law, would prohibit certain AI applications and implement transparency requirements for generative artificial intelligence systems.

By Makenzie Holland • Dec. 11, 2023

IT cost structure

IT cost structure refers to the relationship between different types of expenditures within a larger IT budget.

By Rahul Awati • Dec. 11, 2023

Business Process Management Initiative (BPMI)

Established in August 2000, the Business Process Management Initiative (BPMI) is a nonprofit organization that promotes the standardization of common business processes, as a means of furthering e-business and B2B development. It has since merged with the Object Management Group (OMG).

By Katie Terrell Hanna, Kinza Yasar • Dec. 11, 2023

Federal procurement of AI tools hurt by White House rules

Obstacles facing Biden's executive order on AI and draft OMB guidance include lack of clarity around AI procurement and inability of Congress to take action on AI policy.

By Makenzie Holland • Dec. 7, 2023

Congress might act on AI-generated content in 2024

Misinformation is an issue facing digital platforms that's being exacerbated by AI-generated content, something Congress could tackle in the new year.

By Makenzie Holland • Dec. 6, 2023

7 top business process management benefits, advantages

Streamlined workflows, greater agility and scalability, tighter process controls, reduced risks, lower costs and better customer engagements are among the notable BPM benefits.

By George Lawton • Dec. 6, 2023

How to set business goals, step by step

Setting business goals that are detailed and come with deadlines motivates employees and keeps your company on track. Learn how to do it.

By Mary Pratt • Dec. 5, 2023

PCAOB (Public Company Accounting Oversight Board)

The Public Company Accounting Oversight Board (PCAOB) is a congressionally established nonprofit that assesses audits of public companies in the United States to protect investors' interests.

By Ben Cole • Dec. 4, 2023

Universal Process Notation (UPN)

Universal Process Notation is a method for illustrating the steps in a business process.

By Mary Pratt • Dec. 1, 2023

5 IT services industry trends on tap for 2024

The top IT services industry trends for 2024 should sound familiar, with cost optimization and guarded innovation among the trends expected for the coming year.

By John Moore • Dec. 1, 2023

digital process automation

Digital process automation (DPA) uses low-code development tools to automate processes that can span multiple applications.

By Cameron Hashemi-Pour, Alexander Gillis, George Lawton • Dec. 1, 2023

RPA vs. BPM: How are they different?

Don't confuse RPA with BPM. These process-oriented initiatives are distinctly different but also highly complementary when planning, automating and improving business operations.

By George Lawton • Dec. 1, 2023

7 examples of digital transformation success in business

Seeking out role models for your digital transformation initiative? We outline the steps taken by masters of digital transformation and explain what you can learn from them.

By George Lawton, Mekhala Roy • Dec. 1, 2023

standard business reporting (SBR)

Standard business reporting (SBR) is a group of frameworks adopted by governments to promote standardization in reporting business data.

By George Lawton • Nov. 30, 2023

Systems Modeling Language (SysML)

Systems Modeling Language (SysML) helps teams design, develop, test and deploy complex physical systems.

By George Lawton • Nov. 29, 2023

8 blockchain security risks to weigh before adoption

Blockchain and smart contracts have their own unique vulnerabilities. But poor code testing, cryptographic keys and generic network attacks will get you, too.

By Kurt Seifried • Nov. 29, 2023

How AI is radically changing business process management

Deploying AI's discovery and automation capabilities in BPM powers advancements in front-office processes, process data analysis, business process mapping and process modeling.

By George Lawton • Nov. 28, 2023

business process reengineering (BPR)

Business process reengineering (BPR) is a management practice in which business processes used are radically redesigned to improve efficiency, effectiveness and performance.

By Alexander Gillis, Linda Tucci • Nov. 28, 2023

Former OpenAI CEO gains strong legal backing with Microsoft

Should ousted OpenAI CEO Sam Altman be involved in any federal investigations going forward, he now has the legal backing of Microsoft as an employee.

By Makenzie Holland • Nov. 21, 2023

BPO vs. BPM: What is the difference?

BPO and BPM both aim to improve business processes. One is a management approach to optimizing end-to-end processes. The other is a strategy used to improve specific processes.

By Mary Pratt • Nov. 21, 2023