CIO Strategy: Page

process mining

Process mining is a technique that interprets logs from enterprise applications -- like customer resource management (CRM) and enterprise resource planning (ERP) platforms -- to identify the steps in common business processes, detect variations and prioritize areas of improvement.

By George Lawton • Nov. 21, 2023

organizational change management (OCM)

Organizational change management (OCM) is a type of change management framework for managing the effect of new business processes, changes in organizational structure, or cultural changes within an enterprise.

By Rahul Awati • Nov. 21, 2023

process innovation

Process innovation refers to a change in an existing operation or product that creates significant value for an organization.

By Rahul Awati , Mary Pratt • Nov. 20, 2023

Regulating digital industries might require a new U.S. agency

U.S. senators and industry experts are pushing for a new agency to regulate digital industries and tackle competition, privacy and content moderation concerns.

By Makenzie Holland • Nov. 16, 2023

managerial grid model (The Blake and Mouton Managerial Grid model)

The managerial grid model was developed by Robert R. Blake and Jane S. Mouton in the 1960s to help companies and individuals analyze and improve management styles.

By Mary Pratt • Nov. 16, 2023

Cloud costs increase amid SaaS pricing hikes

CIOs face higher SaaS prices, with a new report pegging the inflation rate at 8.7%. The wider cloud segment saw a 3.2% inflation rate in October, according to U.S. government data.

By John Moore • Nov. 16, 2023

The push is on to build the autonomous enterprise

The concept of an autonomous enterprise is becoming more real as enterprises combine technologies to automate all kinds of human work. Welcome to the 'Autonomous Revolution.'

By George Lawton • Nov. 15, 2023

FTC (Federal Trade Commission)

The FTC, or Federal Trade Commission, is a United States federal regulatory agency designed to monitor and prevent anticompetitive, deceptive or unfair business practices.

By Ben Cole • Nov. 14, 2023

Explaining labor shortages and how to overcome them

A labor shortage occurs when demand for workers exceeds supply, often leading to unfilled jobs, delayed services and potentially higher wages.

By Madeleine Streets • Nov. 14, 2023

workflow

Workflow is the series of activities that are necessary to complete a task.

By Cameron Hashemi-Pour, Mary Pratt • Nov. 14, 2023

What is digital transformation? Everything you need to know

Digital transformation is the incorporation of computer-based technologies into an organization's products, processes and strategies.

By John Moore , Mary Pratt • Nov. 13, 2023

As Congress mulls AI, Biden asks first for data privacy law

Congress could eventually run into a similar issue with AI as data privacy -- states passing a patchwork of laws that become difficult for businesses to comply with.

By Makenzie Holland • Nov. 9, 2023

ITIL V3

ITIL V3 is the third version of the Information Technology Infrastructure Library (ITIL), a globally recognized collection of best practices for managing IT and for implementing IT service management (ITSM) practices.

By Rahul Awati • Nov. 8, 2023

How to modernize legacy applications

For many organizations, system upgrades mean investing time, money and resources. Discover how to modernize legacy applications with these critical tips.

By Mary Pratt • Nov. 7, 2023

business services

Business services refer to all services that support a company.

By Rahul Awati • Nov. 6, 2023

multisig (multisignature)

Multisig, also called multisignature, is the requirement for a transaction to have two or more signatures before it can be executed.

By Rahul Awati , Mary Pratt • Nov. 6, 2023

What is a digital transformation strategy? Everything you need to know

A strong DX strategy details an organization's current state, its plans for the future and the actions to achieve those goals. Discover the key elements that should be included.

By Mary Pratt • Nov. 6, 2023

The right digital transformation framework for your business

Digital transformation is tough. Find out how using a digital transformation framework can keep your company on the right track.

By Mary Pratt • Nov. 1, 2023

cross-functional team

A cross-functional team is a workgroup made up of employees from different functional areas within an organization who collaborate to reach a stated objective.

By Mary Pratt • Nov. 1, 2023

end of life (EOL)

End of life (EOL), in the context of manufacturing and product lifecycles, is the final stages of a product's existence.

By Paul Kirvan • Nov. 1, 2023

Digital transformation challenges and 14 ways to solve them

Heading into 2024, CIOs must make digital transformation a core competency. Bestselling author Isaac Sacolick names the primary challenges organizations face and how to solve them.

By Isaac Sacolick • Nov. 1, 2023

Senators defend new federal agency for tackling big tech

A federal agency with a specific focus on digital platforms will help address growing concerns around AI, data privacy and competition, two U.S. senators argue.

By Makenzie Holland • Oct. 31, 2023

Biden EO aims to build foundation for AI legislation

The Biden administration is tasking federal agencies with making standards for AI systems development that could shape what legislation looks like at the state and federal level.

By Makenzie Holland • Oct. 30, 2023

How AI impacts digital transformation

AI adoption is changing digital transformation as enterprises deploy the technology to improve customer experience, boost developer productivity and look for a competitive edge.

By John Moore • Oct. 30, 2023

Lack of federal data privacy law seen hurting IT security

Without federal data privacy protections, businesses can freely amass vast amounts of consumer data, raising cybersecurity risks for both consumers and businesses.

By Makenzie Holland • Oct. 27, 2023