Enterprise Software: Page
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As Claude Design debuts, Adobe users -- and buyers -- shrug
Is "democratizing taste" in design a good thing?
By Don Fluckinger • April 27, 2026 -
Expert Advice
VoIP analytics transforms call data into business insights
VoIP analytics can identify trends in call performance that IT leaders correlate with business outcomes to improve call quality, security and customer experience.
By Venus Kohli • April 24, 2026 -
Expert Advice // Generative AI benefits for marketing and sales
12 generative AI tools for marketing and sales teams
Generative AI tools can automate content creation, personalize outreach and analyze customer data. Compare 12 tools for marketing and sales teams.
By Christine Campbell • April 24, 2026 -
Expert Advice // A guide to Apple MDM
How Apple’s MDM options can support enterprise endpoints
Explore how mobile device management platforms streamline Apple device enrollment, security, compliance and deployment for organizations of all sizes.
By Brien Posey • April 24, 2026 -
Expert Advice // Nail down the basics of e-signatures
Top 8 e-signature software providers for 2026
E-signature software enhances workflows and reduces paper use. Organizations should compare integrations, workflows, compliance features, and pricing before choosing a platform.
By Christine Campbell • April 24, 2026 -
Expert Advice
Rise with SAP vs. S/4HANA Cloud: What are the differences?
Learn more about Rise with SAP vs. S/4HANA Cloud and SAP's vision for Rise with SAP.
By James Kofalt • April 24, 2026 -
Expert Advice // A practical guide to digital signatures
How do digital signatures work?
Digital signatures help organizations verify signer identity and detect tampering, but teams should choose them only when a transaction needs stronger trust, evidence and compliance controls
By David Weldon • April 24, 2026 -
Expert Advice // Governance and compliance manages collaboration content sprawl
Collaboration security and governance must be proactive
Collaboration tools are prime targets for attackers eager to gain access to enterprises. A proactive security strategy not only protects tools but also boosts ROI.
By Irwin Lazar • April 23, 2026 -
Expert Advice
Compare SAP greenfield vs. brownfield approach for S/4HANA
Here's an explanation of the key differences between SAP greenfield vs. brownfield, what a third, hybrid approach can do for an S/4HANA migration and questions to help you decide.
By James Kofalt • April 23, 2026 -
Expert Advice // Adding and managing accounts and devices to Intune
How to remove a device from Intune enrollment
When a Windows device leaves service, IT should choose the right Intune removal action based on whether it must preserve personal data, retire access or fully reset the endpoint.
By Peter van der Woude • April 23, 2026 -
Expert Advice
3 BYOD security risks and how to prevent them
BYOD security risks now extend beyond lost phones and malware. Organizations should focus on identity, app protection, device compliance and clear response plans for personal endpoints.
By Dan Jones • April 23, 2026 -
Expert Advice
How does Microsoft 365 Copilot pricing and licensing work?
Microsoft 365 Copilot spans apps, chat and agents. Learn its licensing, prerequisites, pricing and use cases -- and how to plan deployment, governance and ROI.
By John Powers • April 22, 2026 -
Expert Advice
What can organizations do to address BYOD privacy concerns?
BYOD privacy concerns focus on the extent of IT's access to personal devices. Clear policies, selective management and transparent enrollment can balance privacy and security.
By Michael Goad • April 22, 2026 -
Fix the service path before you optimize it with AI
Contact center AI can improve routing, self-service and agent support, but it cannot fix weak journey design, broken handoffs or service problems created upstream.
By James Alan Miller • April 22, 2026 -
Expert Advice
Understanding BYOD policy enforcement and creation
A modern BYOD policy should balance user privacy with app, access and device controls that protect corporate data on personal endpoints.
By Michael Goad, Dan Sullivan • April 22, 2026 -
How AI reshapes upselling in customer experience platforms
With help from AI insights, CX platforms can unify product usage data, customer behavior and engagement signals to identify upsell opportunities.
By Christine Campbell • April 22, 2026 -
Expert Advice
What Windows answer files do and how to use them
Explore what Windows answer files are, why every IT professional should be familiar with them, and how they simplify and automate installations at scale.
By Ed Tittel • April 21, 2026 -
The next enterprise AI problem is visibility
As AI disappears into approved software, browsers and everyday workflows, enterprises face a harder question than access: how to see, govern and control what AI is already doing.
By James Alan Miller • April 21, 2026 -
When collaboration starts becoming operational drag
What looks like healthy teamwork can mask unclear ownership, weak decision rights and fragmented tools that slow execution, raise costs and wear people down.
By James Alan Miller • April 20, 2026 -
Who owns the outcome? Accountability in the hybrid enterprise
Hybrid operating models reveal hidden accountability gaps across enterprise systems. Learn how leaders define decision rights, assign ownership and improve auditability.
By Pam Baker • April 20, 2026 -
Adobe defines its AI-powered customer experience platform
Adobe previews and releases elements of CX Enterprise at Summit.
By Don Fluckinger • April 20, 2026 -
Career cure for AI phobia: Be a beekeeper, not a worker bee
In this podcast, author Sharon Gai shares advice from her new book on using AI to do more with less and future-proof your job by building the innately human skills that will last.
By David Essex • April 20, 2026 -
How to escape agentification pilot purgatory for scalable AI
Deloitte exec says redesigning work is key and explains how to do it without stoking job-loss fears -- but only after a rigorous goal-setting process that sets clear priorities.
By David Essex • April 17, 2026 -
Opinion // Omdia Analysts' Perspectives
Canva is showing us a glimpse of knowledge work’s future
With Canva AI 2.0, the company appears to be evolving from a design tool into a full-fledged, AI‑powered productivity platform that could reshape knowledge work.
By Gabe Knuth • April 17, 2026 -
Expert Advice
16 top applicant tracking systems for 2026
Modern ATSes provide features, such as advanced branding options, diversity and inclusion tools, and integration with complementary systems. Learn the top products.
By Eric St-Jean • April 17, 2026