IT Operations: Page

ServiceNow digs deeper into data for AI with Data.world buy

ServiceNow will fold in metadata collection and data catalog tools from the data governance specialist to fuel its agentic AI ambitions.

By Beth Pariseau • May 7, 2025

ServiceNow expands AI governance, emphasizes ROI

Enterprises remain nervous about deploying AI agents in production, as IT vendors vie to demonstrate the value and comprehensiveness of their platforms.

By Beth Pariseau • May 6, 2025

How will enterprises handle changes in Exchange Server SE?

With current Exchange Server versions expiring in October, Microsoft's move to subscriptions and a tight migration deadline puts pressure on organizations keeping on-premises email.

By Ed Scannell • May 6, 2025

‘What if?’ Imagining the future with generative AI tools

According to FreedomPay's performance guru, GenAI will let IT ops pros experiment with ideas for performance optimization and disaster recovery.

By Beth Pariseau • May 5, 2025

What is infrastructure as code (IaC)?

Infrastructure as code (IaC) is an IT practice that codifies and manages underlying IT infrastructure as software.

By Stephen Bigelow, Alexander Gillis • May 5, 2025

Independent lab crowns new WAAP product among its leaders

An API security specialist's newly launched WAAP product outranked more established WAF competitors during independent benchmark testing.

By Beth Pariseau • May 2, 2025

What is distributed tracing?

Distributed tracing is a method used to track the journey of requests as they flow through a distributed system or microservices architecture.

By Kinza Yasar • May 1, 2025

5 ESG and sustainability conferences to attend in 2025

These sustainability conferences will provide business professionals with the skills they need to adapt to changing sustainability and ESG requirements.

By Rosa Heaton , Sarah Amsler • April 30, 2025

UiPath AI agents blend with RPA amid industry hype, doubts

AI agents represent a 'second act' for a vendor still best known for RPA, but it's taking a selective approach as industry doubts linger about AI costs and scalability.

By Beth Pariseau • April 30, 2025

What is an automation architect?

An automation architect is a senior IT professional responsible for the strategic design, development and governance of automation initiatives across an organization.

By Kinza Yasar • April 29, 2025

Cisco AI Defense embeds with ServiceNow SecOps tools

Cisco AI Defense will feed in data and automate AI governance in ServiceNow SecOps products as enterprises seek a platform approach to cybersecurity.

By Beth Pariseau • April 28, 2025

Cisco, former Google, Meta experts train cybersecurity LLM

Cisco's new Foundation AI group, which includes engineers from multiple companies, has released a compact AI reasoning model based on Llama 3 for cybersecurity to open source.

By Beth Pariseau • April 28, 2025

Software supply chain security AI agents take action

Three software supply chain security vendors join the AI agent trend that is sweeping tech, as AI-generated code threatens to overwhelm human security pros.

By Beth Pariseau • April 24, 2025

What is workflow orchestration?

Workflow orchestration is the process of coordinating and automating tasks across different systems to ensure they run within a defined workflow.

By Alexander Gillis • April 24, 2025

What is blue/green deployment?

Blue/green deployment is a change management strategy for releasing software code.

By Stephen Bigelow • April 24, 2025

Datadog sees data observability join DevOps, adds Metaplane

Datadog has customers already bringing data science under DevOps and, with its latest acquisition, aims to create a unified tool set for the newly converged combo.

By Beth Pariseau • April 23, 2025

What is Bluesky?

Bluesky is an open source social media platform -- similar to X, formerly Twitter -- allowing users to create posts with a 300-character limit, which can include text, photos or videos.

By Grant Hatchimonji • April 22, 2025

Dynatrace strategist favors SLMs for AIOps

Specialized small language models will be necessary to automate revisions to production code for incident response, according to a longtime industry expert.

By Beth Pariseau • April 22, 2025

What is orchestration in IT?

In IT, orchestration is a commonly used term for the automated coordination and management of different processes, systems and tasks.

By Alexander Gillis • April 22, 2025

Try these strategies to modernize Windows workloads

Legacy applications create tough choices for admins who must balance business needs and security. This article covers these challenges and modernization strategies.

By Dwayne Rendell • April 18, 2025

What is greenhushing? Everything you need to know

Greenhushing sees businesses deliberately withhold information about their sustainability efforts to avoid public scrutiny.

By Rosa Heaton • April 18, 2025

Availity eyes GitLab Duo with Amazon Q for code refactoring

The healthcare network's release engineering team is testing the new AI agent pairing to help with code consolidation, modernization and risk mitigation.

By Beth Pariseau • April 18, 2025

What is a virtual machine (VM) and how does it work?

A virtual machine (VM) is a virtual emulation of a physical computer.

By Brian Kirsch, Robert Sheldon, Alexander Gillis • April 18, 2025

Microsoft Configuration Manager vs. Intune key comparisons

This evaluation of Configuration Manager and Intune outlines the key features, pros and cons so admins know which tool -- or a combination of both -- is the best management choice.

By Peter van der Woude, Daniel Engberg • April 18, 2025

How to copy files from source to destination in PowerShell

Take a closer look at these Copy-Item coding examples to build advanced PowerShell scripts that copy files with safety measures to ensure the duplicates reach their destinations.

By Anthony Howell • April 15, 2025