IT Operations: Page


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    What is a disk image?

    A disk image is a compressed file that contains a copy of the entire contents of a computer's hard drive or other storage media, such as optical discs or solid-state drives.

    By Garry Kranz, Nick Barney • April 14, 2025
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    What is troubleshooting and why is it important?

    Troubleshooting is a systematic approach to problem-solving often used to find and correct issues with complex machines, electronics, computers and software systems.

    By Paul Kirvan, Andrew Zola • April 14, 2025
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    Atlassian Data Center stops multiyear license renewals

    The company confirmed that new on-premises product licenses are now limited to one year as it adds high-security cloud offerings. Users see the writing on the wall.

    By • April 11, 2025
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    What is Active Directory (AD)?

    Active Directory (AD) is Microsoft's proprietary directory service that enables network admins to manage users, permissions and their access to networking resources.

    By Rahul Awati, Wesley Chai, Alexander Gillis • April 11, 2025
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    Agentspace vs. Rovo: A new battlefront in enterprise search

    Aligning DevOps and business teams using agentic AI prioritizes effective data and knowledge management and prompts fresh enterprise search offerings.

    By • April 10, 2025
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    Exploited Windows zero-day addressed on April Patch Tuesday

    Microsoft delivers fixes for 121 vulnerabilities with 11 rated critical this month. Admins will have extra mitigation work to correct three flaws.

    By • April 9, 2025
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    Atlassian Rovo pricing shifts amid industry AI struggles

    Atlassian's Rovo, including revamped Search and a new automation Studio, will be built into its cloud products as enterprises grapple with getting AI into production.

    By • April 9, 2025
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    Google Cloud Next 2025 news and analysis

    Google Gemini 2.5 Pro extends on-prem GenAI support

    Google Gemini is the first proprietary frontier model that can be run on-premises via Google Distributed Cloud for privacy- and cost-conscious enterprises.

    By • April 9, 2025
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    AI agents raise stakes in identity and access management

    IT vendors roll out fresh tools to take on identity and access management for AI agents as enterprises deploy them internally and battle malicious ones externally.

    By • April 8, 2025
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    Podcast // IT Ops Query

    OpenTelemetry adapts to AI observability

    A core contributor and governing board member for the CNCF project reflects on how AI is changing observability, programming and business.

    By • April 7, 2025
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    What is management information systems (MIS)?

    Management information systems (MIS) is a department within an enterprise responsible for controlling the hardware and software systems that the organization uses to make business-critical decisions.

    By Scott Robinson, Wayne Kernochan • April 4, 2025
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    Model Context Protocol fever spreads in cloud-native world

    The Anthropic-led spec for AI agent tool connections gains further momentum this week, with support from cloud-native infrastructure vendors such as Kubiya and Solo.io.

    By • April 2, 2025
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    What is Nvidia?

    Nvidia Corporation is a technology company known for designing and manufacturing graphics processing units (GPUs).

    By Andy Patrizio, Sean Kerner, Gavin Wright • March 31, 2025
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    Expert Advice

    Follow Patch Tuesday best practices for optimal results

    Microsoft releases most security updates on Patch Tuesday, a day that brings anxiety to many sys admins. Learn how to develop a strategy to test and deploy these fixes.

    By • March 28, 2025
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    Bluesky, Squarespace pros give incident, project postmortems

    Bluesky saw a massive surge in requests per second after the 2024 U.S. election, while Squarespace engineers had 10 months to migrate 9 million domains from Google.

    By • March 27, 2025
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    Podcast // IT Ops Query

    A visual future: GraphRAG and AI observability

    In the eyes of one CNCF leader, GNNs, knowledge graphs and GraphRAG will boost IT operations and create 3D views of apps and infrastructure.

    By • March 27, 2025
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    Site reliability engineers weigh MLOps vs. LLMOps

    Some of the same lessons -- and unsolved problems -- from supporting machine learning apps in production carry over to generative AI apps, but not all.

    By • March 26, 2025
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    SREs map uncharted territory with LLMOps

    Generative AI apps upend longstanding reliability engineering principles, mindsets and skill sets -- how experts weather the disruption.

    By • March 26, 2025
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    What is application release automation (ARA)?

    Application release automation (ARA) is a process that automatically packages and deploys an application, or application updates, through the stages of development to production.

    By Alexander Gillis • March 25, 2025
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    What is IT operations (IT ops)?

    The term IT operations (IT ops) describes the many processes and services an IT department manages and maintains within an organization.

    By Paul Kirvan, Kinza Yasar, Kate Brush • March 25, 2025
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    What is reliability, availability and serviceability (RAS)?

    Reliability, availability and serviceability (RAS) are related operational activities that must be considered when designing, manufacturing, purchasing and using a computer product or component.

    By • March 25, 2025
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    Open source AI agent frameworks add enterprise ops polish

    Kagent and Dapr Agents offer connections to cloud-native infrastructure and microservices, taking differing stances on Microsoft's AutoGen.

    By • March 24, 2025
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    What is Microsoft Outlook?

    Microsoft Outlook is an email, contacts and calendar program from Microsoft.

    By Alexander Gillis, Gavin Wright, Matt Gervais • March 24, 2025
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    Podcast // IT Ops Query

    Charity Majors on AI observability and the future of SRE

    The observability maven reflects on 'Observability 2.0' and urges site reliability engineers to embrace AI agents, despite their perceived threat -- before it's too late.

    By • March 20, 2025
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    What is continuous monitoring?

    Continuous monitoring constantly observes the performance and operation of IT assets to help reduce risk and improve uptime instead of taking a point-in-time snapshot of a device, network or application.

    By • March 20, 2025