David Michels holds 30 years of hands-on experience in telecom. As president of Verge1, Michels
specializes in enterprise communication strategies for end users and works with manufacturers and
service providers regarding channel development, solution strategies, and social media. Michels
appears at numerous industry trade shows, including EnterpriseConnect, VoiceCon, and Interop, and
directs the Innovation Showcase at Enterprise Connect. He maintains a blog and publishes
independent research at at www.TalkingPointz.com.