News
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23 Sep 2026 / Identity & Access Management
Hardcoded credentials in public MCP files open door to cyberattacks
New research reveals thousands of public Model Context Protocol files leak non-expiring credentials on GitHub -- leaving corporate data, private networks and costly AI token pools open to exploitation.
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23 Sep 2026 / Enterprise AI Strategy
OpenAI takes AI price war to next level with GPT-6 Sol, Luna pricing
The vendor is reacting to U.S. rivals Google and Anthropic, as well as the growing popularity of open source models.
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23 Sep 2026 / CIO Strategy
Gartner sees CIOs becoming AI 'evidence custodians'
A conventional log may not be enough. CIOs could need end-to-end evidence showing what AI did, why it was allowed and what changed as a result.
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23 Sep 2026 / Security Operations & Management
Cybersecurity burnout is an operational threat: AI can help
Analyst burnout is more than just a wellness issue; it's a critical security risk. At the Billington Cybersecurity Summit, experts discussed how to fix the crisis.
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23 Sep 2026 / CIO Strategy
Persistent AI memory adds another layer to enterprise data
Persistent AI memory is spreading across enterprise platforms, adding a data layer that must be mapped and validated against authoritative systems.
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23 Sep 2026 / CIO Strategy
ERP access control debt can turn old roles into current risk
ERP access control can drift far from the business roles and responsibilities it was designed to reflect. CIOs need to treat authorization as an ongoing governance discipline.
Technology Insights
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23 Sep 2026 / Customer Experience
A buyer's guide to personalization software products
Personalization software enables businesses to customize customer experiences. But the market is muddled with varying products, rebranding and consolidation.
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22 Sep 2026 / Customer Experience
Top 8 customer support knowledge base software platforms
Customer-facing knowledge base software is a key cog to improve customer self-service. Explore the leading platforms and how to choose the right product for your organization.
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11 Sep 2026 / AI Ethics & Governance
Key guardrails to defend against rogue AI agents
AI agents go rogue for many reasons. Businesses must establish defense mechanisms and guardrails that counter the potential damage from an agent's rogue actions.
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11 Sep 2026 / Customer Experience
10 voice of the customer tools for better CX
Compare 10 voice of the customer tools that collect feedback, analyze sentiment and help teams act on customer experience issues.