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The importance of Scrum masters

Learn about guiding questions and leadership skills to strive for success in a project management company in this video.

Top 6 examples of humanoid robots

Humanoids are a blend of AI and robotics. Meet top contenders, including Sophia, Atlas, Ameca, Geminoid DK, Nadine and Pepper, and explore their remarkable features.

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ESG vs. CSR vs. sustainability: What's the difference?

Environmental, social and governance and corporate social responsibility are related but different concepts that can be combined to boost corporate sustainability.

An explanation of business intelligence

Business intelligence is a technology-driven process that helps both managers and analysts track information and make effective decisions.

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Tech News

Reltio targets trusted data with GenAI, prebuilt tools

The vendor's latest update adds new customer insight capabilities, including an AI assistant, and industry-specific tools all aimed at providing a ...

Patient safety, satisfaction soar with remote care management

In addition to high patient satisfaction and good patient safety performance, telehealth improved access to remote care management.

VA extends Oracle Health EHR modernization contract

The Department of Veterans Affairs has extended its EHR modernization contract with Oracle Health, focusing on improved system performance ...

Veeam executives discuss data protection trends, future IPO

Data protection trends include securing backups and planning for ransomware recovery. Veeam executives discuss these keys, plus why the 'data ...

  • cloud security

    Cloud security, also known as 'cloud computing security,' is a set of policies, practices and controls deployed to protect ...

  • privacy impact assessment (PIA)

    A privacy impact assessment (PIA) is a method for identifying and assessing privacy risks throughout the development lifecycle of...

  • proof of concept (PoC) exploit

    A proof of concept (PoC) exploit is a nonharmful attack against a computer or network. PoC exploits are not meant to cause harm, ...

  • data collection

    Data collection is the process of gathering data for use in business decision-making, strategic planning, research and other ...

  • chief trust officer

    A chief trust officer (CTrO) in the IT industry is an executive job title given to the person responsible for building confidence...

  • green IT (green information technology)

    Green IT (green information technology) is the practice of creating and using environmentally sustainable computing resources.

  • diversity, equity and inclusion (DEI)

    Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

  • ADP Mobile Solutions

    ADP Mobile Solutions is a self-service mobile app that enables employees to access work records such as pay, schedules, timecards...

  • director of employee engagement

    Director of employee engagement is one of the job titles for a human resources (HR) manager who is responsible for an ...

Customer Experience
  • digital marketing

    Digital marketing is the promotion and marketing of goods and services to consumers through digital channels and electronic ...

  • contact center schedule adherence

    Contact center schedule adherence is a standard metric used in business contact centers to determine whether contact center ...

  • customer retention

    Customer retention is a metric that measures customer loyalty, or an organization's ability to retain customers over time.