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passive reconnaissance

Passive reconnaissance is an attempt to gain information about targeted computers and networks without actively engaging with the systems.See More

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Know-IT-All

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data clean room

A data clean room is a technology service that helps content platforms keep first person user data private when interacting with advertising providers.

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Essential Knowledge

Microsoft and Salesforce step up smart store retail tech

The tech giants are quickly evolving their technologies aimed at the brick and mortar commerce market, with new software for smart store analytics, ...

Telus completes WillowTree acquisition in $1.2B CX deal

Telus acquired the developer of customer experience products, including mobile apps and unified web interfaces, and strengthened its position in the ...

Salesforce releases Genie for Healthcare, Patient 360 additions

Electronic medical records remain the systems of record in the Salesforce universe. Adding a CRM approach on top of that enables a better patient ...

Twilio delivers API-driven customer engagement platform

Twilio's new customer engagement platform merges Flex customer service and messaging with the Segment customer data platform.

Networking
  • network management system

    A network management system, or NMS, is an application or set of applications that lets network engineers manage a network's ...

  • host (in computing)

    A host is a computer or other device that communicates with other hosts on a network.

  • Network as a Service (NaaS)

    Network as a service, or NaaS, is a business model for delivering enterprise WAN services virtually on a subscription basis.

Security
  • WebAuthn API

    The Web Authentication API (WebAuthn API) is a credential management application program interface (API) that lets web ...

  • Common Vulnerability Scoring System (CVSS)

    The Common Vulnerability Scoring System (CVSS) is a public framework for rating the severity of security vulnerabilities in ...

  • Dridex malware

    Dridex is a form of malware that targets victims' banking information, with the main goal of stealing online account credentials ...

CIO
  • value stream management

    Value stream management is an emerging business process intended to gauge the flow of value into business resources and ...

  • audit program (audit plan)

    An audit program, also called an audit plan, is an action plan that documents what procedures an auditor will follow to validate ...

  • blockchain decentralization

    Decentralization is the distribution of functions, control and information instead of being centralized in a single entity.

HRSoftware
  • team collaboration

    Team collaboration is a communication and project management approach that emphasizes teamwork, innovative thinking and equal ...

  • employee self-service (ESS)

    Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...

  • learning experience platform (LXP)

    A learning experience platform (LXP) is an AI-driven peer learning experience platform delivered using software as a service (...

Customer Experience
  • Net Promoter Score (NPS)

    Net Promoter Score (NPS) is a metric that organizations use for assessing customer loyalty toward their brand, products or ...

  • B2C (business-to-consumer)

    B2C, or business-to-consumer, is a retail model where products or services move directly from a business to the end user who has ...

  • market segmentation

    Market segmentation is a marketing strategy that uses well-defined criteria to divide a brand's total addressable market share ...

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