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Blockchain is a record-keeping technology designed to make it impossible to hack the system or forge the data stored on it, thereby making it secure and immutable.See More

Newest and Updated Terms


  • AI lawsuits explained: Who's getting sued?

    Authors, artists and others are filing lawsuits against generative AI companies for using their data in bulk to train AI systems without permission.

  • 10 top AI jobs in 2023

    The AI revolution is changing many jobs and creating some new ones. Learn the top skills, industries and jobs that AI is making its mark on.

Buzzword Alert

carbon accounting

Carbon accounting is the process of calculating and tracking the amount of carbon dioxide (CO2) and other greenhouse gas (GHG) emissions both produced and removed from the biosphere by an organization.

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Essential Knowledge

Possible reasons for Meta disbanding its responsible AI team

After releasing more generative AI tools this year, the tech giant made a controversial move by dismantling its unit dedicated to responsible AI.

Fallout after Microsoft hires former OpenAI CEO Sam Altman

The tech giant snagged a major win by hiring Altman and former board member Greg Brockman. Meanwhile, the AI startup faces challenges with many ...

How to build a winning AI strategy, explained by experts

Executives are aware of the value artificial intelligence in its many forms can bring to enterprises yet devising a viable AI strategy can be as ...

Enterprise IT shops more likely to buy GenAI than build it

GenAI power requirements, the cost of computing and storage, and the high salaries demanded by AI specialists make it unlikely enterprises will take ...

  • innovation management

    Innovation management involves the process of managing an organization's innovation procedure, starting at the initial stage of ...

  • radical innovation

    Radical innovation is an invention that destroys or supplants an existing business model.

  • process mining

    Process mining is a technique that interprets logs from enterprise applications -- like customer resource management (CRM) and ...

  • employee resource group (ERG)

    An employee resource group is a workplace club or more formally realized affinity group organized around a shared interest or ...

  • employee training and development

    Employee training and development is a set of activities and programs designed to enhance the knowledge, skills and abilities of ...

  • employee sentiment analysis

    Employee sentiment analysis is the use of natural language processing and other AI techniques to automatically analyze employee ...

Customer Experience
  • customer profiling

    Customer profiling is the detailed and systematic process of constructing a clear portrait of a company's ideal customer by ...

  • customer insight (consumer insight)

    Customer insight, also known as consumer insight, is the understanding and interpretation of customer data, behaviors and ...

  • buyer persona

    A buyer persona is a composite representation of a specific type of customer in a market segment.