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AI winter

AI winter is a quiet period for artificial intelligence research and development.See More

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chief diversity officer (CDO)

The chief diversity officer (CDO) is a senior leader who develops and implements diversity, equity and inclusion initiatives within an organization.

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Essential Knowledge

Tighten up work recovery time for successful disaster recovery

The best strategy for reducing work recovery time windows is done before the need arises. Proactive disaster recovery planning is key to being as ...

Top 8 business continuity certifications to consider in 2022

There are many certifications available, including the Certified Business Continuity Professional and Certified Disaster Recovery Engineer.

12 key points a disaster recovery plan checklist must include

Having a comprehensive disaster recovery plan checklist ensures that you can get data center operations back up and running as efficiently as ...

Free business impact analysis (BIA) template with instructions

If you need to perform a business impact analysis, this guide and our free, downloadable template will assist you in your business continuity ...

SearchNetworking
  • network packet

    A network packet is a basic unit of data that's grouped together and transferred over a computer network, typically a ...

  • virtual network functions (VNFs)

    Virtual network functions (VNFs) are virtualized tasks formerly carried out by proprietary, dedicated hardware.

  • network functions virtualization (NFV)

    Network functions virtualization (NFV) is a network architecture model designed to virtualize network services that have ...

SearchSecurity
  • data breach

    A data breach is a cyber attack in which sensitive, confidential or otherwise protected data has been accessed or disclosed in an...

  • insider threat

    An insider threat is a category of risk posed by those who have access to an organization's physical or digital assets.

  • data compliance

    Data compliance is a process that identifies the applicable governance for data protection, security, storage and other ...

SearchCIO
  • data privacy (information privacy)

    Data privacy, also called information privacy, is an aspect of data protection that addresses the proper storage, access, ...

  • leadership skills

    Leadership skills are the strengths and abilities individuals demonstrate that help to oversee processes, guide initiatives and ...

  • data governance policy

    A data governance policy is a documented set of guidelines for ensuring that an organization's data and information assets are ...

SearchHRSoftware
SearchCustomerExperience
  • recommerce

    Recommerce is the selling of previously owned items through online marketplaces to buyers who reuse, recycle or resell them.

  • implementation

    Implementation is the execution or practice of a plan, a method or any design, idea, model, specification, standard or policy for...

  • first call resolution (FCR)

    First call resolution (FCR) is when customer service agents properly address a customer's needs the first time they call.

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