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Word of the Day

virtual agent

A virtual agent -- sometimes called an intelligent virtual agent, virtual rep or chatbot -- is a software program that uses scripted rules and, increasingly, artificial intelligence (AI) applications to provide automated service or guidance to humans.See More

Newest and Updated Terms


  • AI lawsuits explained: Who's getting sued?

    Authors, artists and others are filing lawsuits against generative AI companies for using their data in bulk to train AI systems without permission.

  • 10 top AI jobs in 2023

    The AI revolution is changing many jobs and creating some new ones. Learn the top skills, industries and jobs that AI is making its mark on.

Buzzword Alert

carbon accounting

Carbon accounting is the process of calculating and tracking the amount of carbon dioxide (CO2) and other greenhouse gas (GHG) emissions both produced and removed from the biosphere by an organization.

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Essential Knowledge

ServiceNow continues to embed generative AI across workflows

The vendor is not only focusing generative AI on various phases of the workflow, but also on domain-specific LLMs for its Now suite of digital ...

Amazon's $4B investment in Anthropic fuels GenAI race

This makes the tech giant Anthropic's primary cloud provider. This arrangement is different from Google's investment in the AI startup and ...

Lessons on integrating generative AI into the enterprise

At Generative AI World 2023, various industries convened to explore existing and potential generative AI use cases. Review insights from one ...

New Anyscale service enables fine-tuning of open source LLMs

The AI startup introduced a service that lets enterprises deploy large language models into their applications using popular LLM APIs like Llama 2.

  • security posture

    Security posture refers to an organization's overall cybersecurity strength and how well it can predict, prevent and respond to ...

  • ISO 31000 Risk Management

    The ISO 31000 Risk Management framework is an international standard that provides organizations with guidelines and principles ...

  • voice squatting

    Voice squatting is an attack vector for voice user interfaces, or VUIs, that exploits homonyms -- words that sound the same, but ...

  • Whistleblower Protection Act

    The Whistleblower Protection Act of 1989 is a law that protects federal government employees in the United States from ...

  • skunkworks project (Skunk Works)

    A skunkworks project, also known as Skunk Works, is an innovative undertaking, involving a small group of people, that is outside...

  • digital innovation

    Digital innovation is the adoption of modern digital technologies by a business.

  • talent network

    A talent network is a group of interconnected people with similar professional skills.

  • employee onboarding and offboarding

    Employee onboarding involves all the steps needed to get a new employee successfully deployed and productive, while offboarding ...

  • skill-based learning

    Skill-based learning develops students through hands-on practice and real-world application.

Customer Experience
  • virtual assistant (AI assistant)

    A virtual assistant, also called an AI assistant or digital assistant, is an application program that understands natural ...

  • Microsoft Dynamics 365

    Dynamics 365 is a cloud-based portfolio of business applications from Microsoft that are designed to help organizations improve ...

  • Salesforce Commerce Cloud

    Salesforce Commerce Cloud is a cloud-based suite of products that enable e-commerce businesses to set up e-commerce sites, drive ...