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image recognition

Image recognition, in the context of machine vision, is the ability of software to identify objects, places, people, writing and actions in digital images.See More

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data clean room

A data clean room is a technology service that helps content platforms keep first person user data private when interacting with advertising providers.

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Essential Knowledge

HubSpot intros AI tools to make content creation easier

The new AI tools are aimed at marketing, sales and customer service teams that create websites and blogs. They also provide customers with a natural ...

Microsoft's new Dynamics 365 Copilot uses generative AI

Copilot accelerates routine tasks for marketing and sales teams like creating email responses and collecting customer insight data, intensifying the ...

CRM titan Salesforce is squeezed in a competitive market

CRM and CX giant Salesforce is plagued by an activist investor, slower business growth and pressure to increase profit margins with layoffs as the ...

15 customer service email templates and tips

Email remains an important channel for companies to communicate with customers. Here are some email templates for customer service teams to use in ...

Networking
  • WAN (wide area network)

    A wide area network (WAN) is a geographically distributed private telecommunications network that interconnects multiple local ...

  • SD-branch

    SD-branch is a single, automated, centrally managed software-centric platform that replaces or supplements an existing branch ...

  • network protocol

    A network protocol is a set of established rules that specify how to format, send and receive data so that computer network ...

Security
  • Cloud Security Alliance (CSA)

    The Cloud Security Alliance (CSA) is a nonprofit organization that promotes research into best practices for securing cloud ...

  • quantum supremacy

    Quantum supremacy is the experimental demonstration of a quantum computer's dominance and advantage over classical computers by ...

  • antivirus software (antivirus program)

    Antivirus software (antivirus program) is a security program designed to prevent, detect, search and remove viruses and other ...

CIO
  • transaction

    In computing, a transaction is a set of related tasks treated as a single action.

  • lean management

    Lean management is an approach to managing an organization that supports the concept of continuous improvement, a long-term ...

  • device ID (device identification)

    A device ID (device identification) is an anonymous string of numbers and letters that uniquely identifies a mobile device such ...

HRSoftware
  • talent pool

    A talent pool is a database of job candidates who have the potential to meet an organization's immediate and long-term needs.

  • diversity, equity and inclusion (DEI)

    Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

  • passive candidate

    A passive candidate (passive job candidate) is anyone in the workforce who is not actively looking for a job.

Customer Experience
  • product-qualified lead (PQL)

    A product-qualified lead (PQL) is an individual or business that experienced value from using a product as a result of a free ...

  • marketing-qualified lead (MQL)

    A marketing-qualified lead (MQL) is a website visitor whose engagement levels indicate they are likely to become a customer.

  • customer success

    Customer success is a strategy to ensure a company's products are meeting the needs of the customer.

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