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digital workspace

A digital workspace is an integrated technology framework that centralizes the management of an enterprise's applications, data and endpoints, allowing employees to collaborate and work remotely.See More

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data clean room

A data clean room is a technology service that helps content platforms keep first person user data private when interacting with advertising providers.

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Essential Knowledge

Twilio delivers API-driven customer engagement platform

Twilio's new customer engagement platform merges Flex customer service and messaging with the Segment customer data platform.

Oracle pushes forward with CX tech amid layoff cycle

Rumors of the demise of Oracle marketing, CRM and customer service turn out to be unfounded, as the company forges ahead with vertical-specific CX ...

Salesforce Industries adds Automotive Cloud CRM

Salesforce releases Automotive Cloud, a customer sales, service, marketing and commerce platform for car and truck dealers, manufacturers and ...

OpenText shares customer experience cloud platform roadmap

Two years after its initial release, OpenText Experience Cloud finds its footing with integrations to enable composable experiences with content and ...

SearchNetworking
  • CIDR (Classless Inter-Domain Routing or supernetting)

    CIDR (Classless Inter-Domain Routing or supernetting) is a method of assigning IP addresses that improves the efficiency of ...

  • throughput

    Throughput is a measure of how many units of information a system can process in a given amount of time.

  • traffic shaping

    Traffic shaping, also known as packet shaping, is a congestion management method that regulates network data transfer by delaying...

SearchSecurity
  • Common Body of Knowledge (CBK)

    In security, the Common Body of Knowledge (CBK) is a comprehensive framework of all the relevant subjects a security professional...

  • buffer underflow

    A buffer underflow, also known as a buffer underrun or a buffer underwrite, is when the buffer -- the temporary holding space ...

  • pen testing (penetration testing)

    A penetration test, also called a pen test or ethical hacking, is a cybersecurity technique that organizations use to identify, ...

SearchCIO
  • benchmark

    A benchmark is a standard or point of reference people can use to measure something else.

  • spatial computing

    Spatial computing broadly characterizes the processes and tools used to capture, process and interact with 3D data.

  • organizational goals

    Organizational goals are strategic objectives that a company's management establishes to outline expected outcomes and guide ...

SearchHRSoftware
  • talent acquisition

    Talent acquisition is the strategic process employers use to analyze their long-term talent needs in the context of business ...

  • employee retention

    Employee retention is the organizational goal of keeping productive and talented workers and reducing turnover by fostering a ...

  • hybrid work model

    A hybrid work model is a workforce structure that includes employees who work remotely and those who work on site, in a company's...

SearchCustomerExperience
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