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Browse Definitions by Topic

Business software

Search or browse for definitions related to the procurement, implementation and management of line of business software applications that are vital to running an enterprise.

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Cloud computing

Terms related to cloud computing, including definitions about on-demand, distributed computing and words and phrases about software-as-a-service, infrastructure-as-a-service and storage-as-a-service.

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Computer science

Definitions about computer science including computing fundamentals vocabulary, protocol and standards terminology, words about microprocessors and terms used in electronics.

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Data analytics and AI

This glossary contains definitions related to customer data analytics, predictive analytics, data visualization and operational business intelligence. Some definitions explain the meaning of words used to Hadoop and other software tools used in big data analytics. Other definitions are related to the strategies that business intelligence professionals, data scientists, statisticians and data analysts use to make data-driven decisions.

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Data centers

Definitions used in data center management, including hardware, virtualization and cloud computing.

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IT management

Learn about the core elements of IT management, including operations, tech support and personal computing, as well as terms related to IT careers, certifications and project management.

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Networking

Definitions about networking including routing and switching vocabulary, telecom terminology and words about email, messaging and mobile.

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Security

This cyber security glossary explains the meaning of terms about different types of computer security threats as well as words about application security, access control, network intrusion detection, security awareness training and computer forensics.

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Software development

Definitions related to software development, including tech terms about programming and words and phrases about Scrum, Agile and waterfall methodologies.

Networking
  • subnet (subnetwork)

    A subnet, or subnetwork, is a segmented piece of a larger network. More specifically, subnets are a logical partition of an IP ...

  • Transmission Control Protocol (TCP)

    Transmission Control Protocol (TCP) is a standard protocol on the internet that ensures the reliable transmission of data between...

  • secure access service edge (SASE)

    Secure access service edge (SASE), pronounced sassy, is a cloud architecture model that bundles together network and cloud-native...

Security
  • intrusion detection system (IDS)

    An intrusion detection system monitors (IDS) network traffic for suspicious activity and sends alerts when such activity is ...

  • cyber attack

    A cyber attack is any malicious attempt to gain unauthorized access to a computer, computing system or computer network with the ...

  • digital signature

    A digital signature is a mathematical technique used to validate the authenticity and integrity of a digital document, message or...

CIO
  • product development (new product development)

    Product development -- also called new product management -- is a series of steps that includes the conceptualization, design, ...

  • innovation culture

    Innovation culture is the work environment that leaders cultivate to nurture unorthodox thinking and its application.

  • technology addiction

    Technology addiction is an impulse control disorder that involves the obsessive use of mobile devices, the internet or video ...

HRSoftware
  • organizational network analysis (ONA)

    Organizational network analysis (ONA) is a quantitative method for modeling and analyzing how communications, information, ...

  • HireVue

    HireVue is an enterprise video interviewing technology provider of a platform that lets recruiters and hiring managers screen ...

  • Human Resource Certification Institute (HRCI)

    Human Resource Certification Institute (HRCI) is a U.S.-based credentialing organization offering certifications to HR ...

Customer Experience
  • What is lead-to-revenue management (L2RM)?

    Lead-to-revenue management (L2RM) is a set of sales and marketing methods focusing on generating revenue throughout the customer ...

  • What is relationship marketing?

    Relationship marketing is a facet of customer relationship management (CRM) that focuses on customer loyalty and long-term ...

  • contact center burnout

    Contact center burnout refers to physical, emotional and mental exhaustion experienced by contact center employees.

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