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Browse Definitions by Topic

Business software

Search or browse for definitions related to the procurement, implementation and management of line of business software applications that are vital to running an enterprise.

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Cloud computing

Terms related to cloud computing, including definitions about on-demand, distributed computing and words and phrases about software-as-a-service, infrastructure-as-a-service and storage-as-a-service.

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Computer science

Definitions about computer science including computing fundamentals vocabulary, protocol and standards terminology, words about microprocessors and terms used in electronics.

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Data analytics and AI

This glossary contains definitions related to customer data analytics, predictive analytics, data visualization and operational business intelligence. Some definitions explain the meaning of words used to Hadoop and other software tools used in big data analytics. Other definitions are related to the strategies that business intelligence professionals, data scientists, statisticians and data analysts use to make data-driven decisions.

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Data centers

Definitions used in data center management, including hardware, virtualization and cloud computing.

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IT management

Learn about the core elements of IT management, including operations, tech support and personal computing, as well as terms related to IT careers, certifications and project management.

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Networking

Definitions about networking including routing and switching vocabulary, telecom terminology and words about email, messaging and mobile.

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Security

This cyber security glossary explains the meaning of terms about different types of computer security threats as well as words about application security, access control, network intrusion detection, security awareness training and computer forensics.

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Software development

Definitions related to software development, including tech terms about programming and words and phrases about Scrum, Agile and waterfall methodologies.

Networking
  • subnet (subnetwork)

    A subnet, or subnetwork, is a segmented piece of a larger network. More specifically, subnets are a logical partition of an IP ...

  • secure access service edge (SASE)

    Secure access service edge (SASE), pronounced sassy, is a cloud architecture model that bundles together network and cloud-native...

  • Transmission Control Protocol (TCP)

    Transmission Control Protocol (TCP) is a standard protocol on the internet that ensures the reliable transmission of data between...

Security
  • digital signature

    A digital signature is a mathematical technique used to validate the authenticity and integrity of a digital document, message or...

  • personally identifiable information (PII)

    Personally identifiable information (PII) is any data that could potentially identify a specific individual.

  • zero-day vulnerability

    A zero-day vulnerability is a security loophole in software, hardware or firmware that threat actors exploit before the vendors ...

CIO
  • data collection

    Data collection is the process of gathering data for use in business decision-making, strategic planning, research and other ...

  • chief trust officer

    A chief trust officer (CTrO) in the IT industry is an executive job title given to the person responsible for building confidence...

  • green IT (green information technology)

    Green IT (green information technology) is the practice of creating and using environmentally sustainable computing resources.

HRSoftware
  • diversity, equity and inclusion (DEI)

    Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

  • ADP Mobile Solutions

    ADP Mobile Solutions is a self-service mobile app that enables employees to access work records such as pay, schedules, timecards...

  • director of employee engagement

    Director of employee engagement is one of the job titles for a human resources (HR) manager who is responsible for an ...

Customer Experience
  • digital marketing

    Digital marketing is the promotion and marketing of goods and services to consumers through digital channels and electronic ...

  • contact center schedule adherence

    Contact center schedule adherence is a standard metric used in business contact centers to determine whether contact center ...

  • customer retention

    Customer retention is a metric that measures customer loyalty, or an organization's ability to retain customers over time.

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