IT management
Learn about the core elements of IT management, including operations, tech support and personal computing, as well as terms related to IT careers, certifications and project management.
Certifications
This glossary contains definitions related to IT Certifications.
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What is a cloud architect and how do you become one?
A cloud architect is an IT professional who is responsible for overseeing a company's cloud computing strategy.
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What is VMware Certified Professional (VCP)?
VMware Certified Professional (VCP) is a certification level designed to demonstrate technical competency with VMware vSphere and related technologies.
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What is a data architect?
A data architect is an IT professional responsible for defining the policies, procedures, models and technologies used in collecting, organizing, storing and accessing company information.
IT career paths
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What is infrastructure (IT infrastructure)?
Infrastructure is the foundation or framework that supports a system or organization.
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What is a data center administrator (DCA)?
A data center administrator (DCA) is an experienced IT professional who is responsible for overseeing data center operations.
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What is a cloud architect and how do you become one?
A cloud architect is an IT professional who is responsible for overseeing a company's cloud computing strategy.
IT Operations
Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.
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What is an ODM (original design manufacturer)?
An ODM (original design manufacturer) is a company that takes the original specifications of another company or individual and builds the design to the product specifications.
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What is configuration management? A comprehensive guide
Configuration management, or CM, is a governance and systems engineering process used to track and control IT resources, services and applications across an enterprise.
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What are ModelOps (model operations) analytics models?
ModelOps (model operations) is a holistic approach to building analytics models that can quickly progress from the lab to production.
Personal computing
Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.
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What is IPv6 (Internet Protocol version 6)?
Internet Protocol version 6 (IPv6) is a set of specifications from the Internet Engineering Task Force (IETF) that is responsible for identifying network devices and routing traffic across the internet.
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What is a microcomputer?
A microcomputer is a complete computer on a small scale, designed for use by one person at a time.
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What is a cloud access security broker (CASB)?
A cloud access security broker (CASB) is a software tool or service that sits between an organization's on-premises infrastructure and a cloud provider's infrastructure.
Project management
Terms related to project management, including definitions about project management methodologies and tools.
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What is a PMO (project management office)?
A project management office (PMO) is a group, agency or department that defines and maintains the standards of project management for a company.
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What is systems development life cycle?
The systems development life cycle (SDLC) is a conceptual model used in project management that describes the stages involved in an information system development project -- from an initial feasibility study all the way through maintenance of the completed application.
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What is PDCA (Plan, Do, Check, Act)?
PDCA (Plan, Do, Check, Act, sometimes seen as Plan, Do, Check, Adjust) is a repetitive four-stage model for continuous improvement in business process management.
Technical support
Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.
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What is matter?
Matter is a substance made up of various types of particles that occupies physical space and has inertia.
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What is an entrepreneur (entrepreneurship)?
An entrepreneur is an individual who identifies a need in the marketplace and works to fulfill it.
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Apple
Apple Inc. (formerly Apple Computer Inc.) is an American computer and consumer electronics company famous for creating the iPhone, iPad and Macintosh computers.