IT management

IT career paths

• What is a registered health information technician (RHIT)?

  A registered health information technician (RHIT) is a certified professional who creates and verifies electronic health records.

• What is RHIA (Registered Health Information Administrator)?

  A registered health information administrator (RHIA) is a certified professional who oversees the creation and use of electronic health records (EHRs).

• What is AWS Certified Solutions Architect - Associate?

  AWS Certified Solutions Architect - Associate is a certification for IT professionals who use Amazon Web Services to design and implement cloud solutions.

IT Operations

Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.

• What is a standard operating procedure (SOP)?

  A standard operating procedure is a set of step-by-step instructions for performing a routine activity.

• What is an ISV (independent software vendor)?

  An ISV (independent software vendor) makes and sells software products that work with computer hardware, operating systems (OSes) or software platforms made by another company.

• What are functional requirements?

  Functional requirements are the desired operations of a program or system.

Personal computing

Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.

• What is defragmentation?

  Defragmentation, also known as 'defragging' or 'defrag,' is the process of rearranging the data on a storage medium, such as a hard disk drive (HDD), to ensure efficient storage and access.

• What is iCloud?

  Apple's iCloud is a free service that stores subscribers' photos, videos, documents, apps and more and updates everything across users' synced devices.

• What is Microsoft Managed Desktop (MMD)?

  Microsoft Managed Desktop (MMD) was a cloud-based device management service from Microsoft that helped organizations simplify device provisioning, configuration, maintenance and management, and streamline IT service management (ITSM), operations, compliance, security monitoring and response.

Project management

Terms related to project management, including definitions about project management methodologies and tools.

• What is a channel strategy?

  A channel strategy is a vendor's plan for delivering a product or service to end customers through direct or indirect sales channels.

• What is a procurement plan?

  A procurement plan -- also called a procurement management plan -- is a document that is used to manage the process of finding and selecting a vendor.

• What is Project Management Body of Knowledge (PMBOK)?

  The Project Management Body of Knowledge (PMBOK) is a document containing standard terminology, best practices and process guidelines around project management as defined by the Project Management Institute (PMI).

Technical support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.

• What is classical computing?

  Classical computing is another name for binary computing.

• What is technical requirements?

  In software development and systems engineering, technical requirements define what is needed to ensure a desired system function or behavior will work as expected.

• What is an ISV (independent software vendor)?

  An ISV (independent software vendor) makes and sells software products that work with computer hardware, operating systems (OSes) or software platforms made by another company.