IT management

IT career paths

• What is the gig economy?

  A gig economy is a free market system in which temporary positions are common and organizations hire independent workers for short-term commitments.

• What is a chief technology officer (CTO)?

  A chief technology officer (CTO) is a high-level executive who is responsible for overseeing an organization's strategic use of IT.

• What are soft skills?

  Soft skills are personal attributes that support situational awareness and enhance an individual's ability to get a job done.

IT Operations

Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.

• What is infrastructure as code (IaC)?

  Infrastructure as code (IaC) is an IT practice that codifies and manages underlying IT infrastructure as software.

• What are hot and cold aisles in the data center?

  Hot and cold aisles in the data center are part of an energy-efficient layout for server racks and other computing equipment.

• What is workflow orchestration?

  Workflow orchestration is the process of coordinating and automating tasks across different systems to ensure they run within a defined workflow.

Personal computing

Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.

• What is Routing Information Protocol (RIP)?

  Routing Information Protocol (RIP) is a distance vector protocol that uses hop count as its primary metric.

• What is quantum computing? How it works and examples

  Quantum computing is an emerging area of computer science focused on building computers based on the principles of quantum theory to dramatically increase computation speeds.

• What is Amazon? Definition and company history of Amazon.com

  Amazon (Amazon.com) is the world's largest online retailer and one of the largest providers of cloud services.

Project management

Terms related to project management, including definitions about project management methodologies and tools.

• What is segregation of duties (SoD)?

  Segregation of duties (SoD) is an internal control mechanism designed to prevent errors and fraud by ensuring at least two individuals are responsible for the separate parts of any task.

• What is the gig economy?

  A gig economy is a free market system in which temporary positions are common and organizations hire independent workers for short-term commitments.

• What is team collaboration?

  Team collaboration is a communication and project management approach that emphasizes teamwork, innovative thinking and equal participation to achieve objectives.

Technical support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.

• What is assistive technology (adaptive technology)?

  Assistive technology refers to devices and services that help people with disabilities and long-term health conditions perform a variety of tasks.

• What is a CIO (chief information officer), and what do they do?

  The role of the CIO emerged in the late 1950s, when businesses began to incorporate computing into business operations.

• What is lean manufacturing?

  Lean manufacturing is a methodology that focuses on minimizing waste within manufacturing systems while simultaneously maximizing productivity.