IT management

IT career paths

• What is Cisco Certified Internetwork Expert (CCIE) certification?

  Cisco Certified Internetwork Expert (CCIE) certification is a series of technical certifications for senior networking professionals who design, build, implement, maintain and troubleshoot complex enterprise networking infrastructures.

• What is transformational leadership?

  Transformational leadership is a leadership style that focuses on inspiring and motivating employees to innovate and find new ways to drive the organization's success.

• What is infrastructure (IT infrastructure)?

  Infrastructure is the foundation or framework that supports a system or organization.

IT Operations

Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.

• What is a collaborative robot (cobot)?

  A collaborative robot, also known as a cobot, is an industrial robot that can safely operate alongside humans in a shared workspace.

• What is a cloud-native application?

  A cloud-native application is a program that is designed for a cloud computing architecture. These applications are run and hosted in the cloud and are designed to capitalize on the inherent characteristics of a cloud computing software delivery model.

• What is managed detection and response (MDR)?

  Managed detection and response (MDR) services are a collection of network-, host- and endpoint-based cybersecurity technologies that a third-party provider manages for a client organization.

Personal computing

Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.

• What is Secure Digital Extended Capacity card (SDXC)?

  A Secure Digital Extended Capacity (SDXC) card is a very small flash memory card that has greater storage capacity than the original SD (Secure Digital) memory cards.

• What is SaaS (software as a service)?

  Software as a service (SaaS) is a software distribution model in which a cloud provider hosts applications and makes them available to end users over the internet.

• What is a Request for Comments (RFC)?

  A Request for Comments (RFC) is a formal document created by the Internet Engineering Task Force (IETF) that outlines technical specifications, organizational notes and standards relevant to internet and networking technologies, including protocols such as routing, addressing and transport technologies.

Project management

Terms related to project management, including definitions about project management methodologies and tools.

• What is a software requirements specification (SRS)?

  A software requirements specification (SRS) is a comprehensive description of the intended purpose and environment for software under development.

• What is a product owner?

  A product owner is a role on a Scrum team that is responsible for the project's outcome.

• What is SAP Project System (SAP PS)?

  SAP Project System is a module in the SAP ERP system that enables tightly controlled project management from planning to completion.

Technical support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.

• What is memory management in a computer environment?

  Memory management is the process of controlling and coordinating a computer's main memory.

• What is system software?

  System software is a type of computer program designed to run a computer's hardware and application programs. Thinking of the computer system as a layered model, the system software is the interface between the hardware and user applications.

• What is a collaborative robot (cobot)?

  A collaborative robot, also known as a cobot, is an industrial robot that can safely operate alongside humans in a shared workspace.