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Business software

Search or browse for definitions related to the procurement, implementation and management of line of business software applications that are vital to running an enterprise.

ERP

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

  • What is Infor?

    Infor is a New York-based vendor of ERP and other enterprise business software.

  • What is an outbound call?

    An outbound call is one initiated by a contact center agent to prospective customers and focuses on sales, lead generation, telemarketing and fundraising.

  • business structure

    A business structure is a category of organization that is legally recognized in a given jurisdiction and characterized by the legal definition of that particular category.

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HR management

  • What is employee monitoring?

    Employee monitoring is when businesses monitor employees to improve productivity and protect corporate resources.

  • contact center burnout

    Contact center burnout refers to physical, emotional and mental exhaustion experienced by contact center employees.

  • employee churn

    Employee churn is the overall turnover in an organization's staff as existing employees leave and new ones are hired.

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Marketing and CX

Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.

  • What is an inbound call?

    An inbound call is typically initiated by a customer to a call center or contact center.

  • What is Infor?

    Infor is a New York-based vendor of ERP and other enterprise business software.

  • What is an outbound call?

    An outbound call is one initiated by a contact center agent to prospective customers and focuses on sales, lead generation, telemarketing and fundraising.

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Microsoft

Definitions for Microsoft Windows, including terms about bugs or patches and words and phrases about Microsoft operating systems.

  • Microsoft Windows Server LTSC (Long-Term Servicing Channel)

    Microsoft Windows Server LTSC (Long-Term Servicing Channel) is one of the servicing options available for users of the Windows Server operating system (OS).

  • Windows Server Update Services (WSUS)

    Windows Server Update Services (WSUS) is a Windows server role that can plan, manage and deploy updates, service packs, patches and hotfixes for Windows servers, client operating systems (OSes) and other Microsoft software.

  • Virtual Machine Management Service

    The Virtual Machine Management service, also known as VMMS or vmms.exe, is the main module in the Microsoft Windows operating system for controlling the virtual machines (VMs) on a Hyper-V server.

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Software applications

Definitions related to software applications, including tech terms about software programs for vertical industries and words and phrases about software development, use and management.

  • What is an abandoned call?

    An abandoned call is a call or other type of contact initiated to a call center or contact center that is ended before any conversation occurs.

  • Epic Systems

    Epic Systems, also known simply as Epic, is one of the largest providers of health information technology, used primarily by large U.S. hospitals and health systems to access, organize, store and share electronic medical records.

  • healthcare CIO (healthcare chief information officer)

    A healthcare CIO (healthcare chief information officer) is an executive at a healthcare organization that oversees the operation of the information technology department and consults with other C-level personnel on technology-related needs and purchasing decisions.

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Networking
  • What is wavelength?

    Wavelength is the distance between identical points, or adjacent crests, in the adjacent cycles of a waveform signal propagated ...

  • subnet (subnetwork)

    A subnet, or subnetwork, is a segmented piece of a larger network. More specifically, subnets are a logical partition of an IP ...

  • Transmission Control Protocol (TCP)

    Transmission Control Protocol (TCP) is a standard protocol on the internet that ensures the reliable transmission of data between...

Security
  • What is exposure management?

    Exposure management is a cybersecurity approach to protecting exploitable IT assets.

  • intrusion detection system (IDS)

    An intrusion detection system monitors (IDS) network traffic for suspicious activity and sends alerts when such activity is ...

  • cyber attack

    A cyber attack is any malicious attempt to gain unauthorized access to a computer, computing system or computer network with the ...

CIO
  • What is data privacy?

    Data privacy, also called information privacy, is an aspect of data protection that addresses the proper storage, access, ...

  • product development (new product development)

    Product development -- also called new product management -- is a series of steps that includes the conceptualization, design, ...

  • innovation culture

    Innovation culture is the work environment that leaders cultivate to nurture unorthodox thinking and its application.

HRSoftware
  • organizational network analysis (ONA)

    Organizational network analysis (ONA) is a quantitative method for modeling and analyzing how communications, information, ...

  • HireVue

    HireVue is an enterprise video interviewing technology provider of a platform that lets recruiters and hiring managers screen ...

  • Human Resource Certification Institute (HRCI)

    Human Resource Certification Institute (HRCI) is a U.S.-based credentialing organization offering certifications to HR ...

Customer Experience
  • What is an abandoned call?

    An abandoned call is a call or other type of contact initiated to a call center or contact center that is ended before any ...

  • What is an outbound call?

    An outbound call is one initiated by a contact center agent to prospective customers and focuses on sales, lead generation, ...

  • What is lead-to-revenue management (L2RM)?

    Lead-to-revenue management (L2RM) is a set of sales and marketing methods focusing on generating revenue throughout the customer ...

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