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Business software

Search or browse for definitions related to the procurement, implementation and management of line of business software applications that are vital to running an enterprise.

ERP

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

  • What is an IT service catalog?

    An IT service catalog is a list of information technology resources and offerings available from the IT service provider within an organization.

  • What is business sustainability?

    Business sustainability, also known as corporate sustainability, is the management of environmental, social and financial concerns by a company to ensure responsible, ethical and ongoing success.

  • What is Blue Yonder (formerly JDA Software)?

    Blue Yonder, formerly JDA Software, is a software and consultancy company that specializes in selling supply chain management products and services to businesses.

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HR management

  • What is social learning theory?

    Social learning theory is the philosophy that people can learn from each other through observation, imitation, modeling and even emotions.

  • What is employee self-service (ESS)?

    Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related functions that were once largely paper-based, or otherwise maintained by management, administrative or HR staff.

  • What is DEI? Diversity, equity and inclusion explained

    Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals.

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Marketing and CX

Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.

  • What is Hootsuite?

    Hootsuite is a social media management platform that helps organizations deliver enhanced social media experiences to their customers at every stage of the customer journey.

  • What is skill-based routing (SBR)?

    Skill-based routing (SBR) is a strategy within customer service and contact centers to distribute incoming interactions -- phone calls, chats or emails -- based on the specific skills of the agents.

  • What is Salesforce Developer Experience (Salesforce DX)?

    Salesforce Developer Experience (Salesforce DX) is a set of software development tools that lets developers build, test and ship many kinds of applications on Salesforce Platform (formerly called Force.com).

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Microsoft

Definitions for Microsoft Windows, including terms about bugs or patches and words and phrases about Microsoft operating systems.

  • What is Microsoft Azure File Service?

    Microsoft Azure Files -- sometimes known as Microsoft Azure File Service -- is a simple, secure, serverless, fully managed and cloud-based file sharing service for enterprise users.

  • Microsoft Windows Server LTSC (Long-Term Servicing Channel)

    Microsoft Windows Server LTSC (Long-Term Servicing Channel) is one of the servicing options available for users of the Windows Server operating system (OS).

  • Windows Server Update Services (WSUS)

    Windows Server Update Services (WSUS) is a Windows server role that can plan, manage and deploy updates, service packs, patches and hotfixes for Windows servers, client operating systems (OSes) and other Microsoft software.

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Software applications

Definitions related to software applications, including tech terms about software programs for vertical industries and words and phrases about software development, use and management.

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Networking
  • What is asynchronous?

    In general, asynchronous -- from Greek asyn- ('not with/together') and chronos ('time') -- describes objects or events not ...

  • What is a URL (Uniform Resource Locator)?

    A URL (Uniform Resource Locator) is a unique identifier used to locate a resource on the internet.

  • What is FTP?

    File Transfer Protocol (FTP) is a network protocol for transmitting files between computers over TCP/IP connections.

Security
CIO
  • What is an IT service catalog?

    An IT service catalog is a list of information technology resources and offerings available from the IT service provider within ...

  • What is strategic innovation?

    Strategic innovation is an organization's process of reinventing or redesigning its corporate strategy to drive business growth, ...

  • What is a startup accelerator?

    A startup accelerator, sometimes referred to as a seed accelerator, is a business program that supports early-stage, ...

HRSoftware
Customer Experience
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