Browse Definitions :

Business software

Search or browse for definitions related to the procurement, implementation and management of line of business software applications that are vital to running an enterprise.

ERP

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

  • share of wallet (SOW) or wallet share

    Share of wallet (SOW) is a marketing metric used to calculate the percentage of a customer's spending for a type of product or service that goes to a particular company.

  • digital profiling

    Digital profiling is the process of gathering and analyzing information about an individual that exists online.

  • fishbone diagram

    A fishbone diagram, also known as an Ishikawa diagram, or a cause-and-effect diagram, is a visualization tool for categorizing the potential causes of a problem.

View All ERP Definitions

HR management

  • diversity, equity and inclusion (DEI)

    Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals.

  • smartphone addiction (cellphone addiction)

    Smartphone addiction (cellphone addiction) is a disorder involving compulsive overuse of mobile devices, usually quantified as the number of times users access their devices and/or the total amount of time they are online over a specified period.

  • digital profiling

    Digital profiling is the process of gathering and analyzing information about an individual that exists online.

View All HR management Definitions Back to Top

Marketing and CX

Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.

  • share of wallet (SOW) or wallet share

    Share of wallet (SOW) is a marketing metric used to calculate the percentage of a customer's spending for a type of product or service that goes to a particular company.

  • customer retention

    Customer retention is a metric that measures customer loyalty, or an organization's ability to retain customers over time.

  • Eloqua

    Eloqua is a marketing automation platform that follows a cloud-based software-as-a-service (SaaS) model.

View All Marketing and CX Definitions Back to Top

Microsoft

Definitions for Microsoft Windows, including terms about bugs or patches and words and phrases about Microsoft operating systems.

  • Windows Server Client Access License (CAL)

    A Windows Server Client Access License (CAL) is a license that gives a user or device the right to access services, such as printing or access to a file share, from a server running the Windows Server operating system (OS).

  • Microsoft Remote Desktop Web Access (Microsoft RD Web Access)

    Microsoft Remote Desktop Web Access (Microsoft RD Web Access) is a Remote Desktop Services role in some versions of the Windows Server OS.

  • Azure Kubernetes Service (AKS)

    Azure Kubernetes Service (AKS) is a managed container orchestration service based on the open source Kubernetes system, which is available on the Microsoft Azure public cloud.

View All Microsoft Definitions Back to Top

Software applications

Definitions related to software applications, including tech terms about software programs for vertical industries and words and phrases about software development, use and management.

View All Software applications Definitions Back to Top
Networking
Security
  • cloud security

    Cloud security, also known as 'cloud computing security,' is a set of policies, practices and controls deployed to protect ...

  • privacy impact assessment (PIA)

    A privacy impact assessment (PIA) is a method for identifying and assessing privacy risks throughout the development lifecycle of...

  • proof of concept (PoC) exploit

    A proof of concept (PoC) exploit is a nonharmful attack against a computer or network. PoC exploits are not meant to cause harm, ...

CIO
HRSoftware
  • diversity, equity and inclusion (DEI)

    Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

  • ADP Mobile Solutions

    ADP Mobile Solutions is a self-service mobile app that enables employees to access work records such as pay, schedules, timecards...

  • director of employee engagement

    Director of employee engagement is one of the job titles for a human resources (HR) manager who is responsible for an ...

Customer Experience
  • customer retention

    Customer retention is a metric that measures customer loyalty, or an organization's ability to retain customers over time.

  • virtual agent

    A virtual agent -- sometimes called an intelligent virtual agent (IVA) -- is a software program or cloud service that uses ...

  • chatbot

    A chatbot is a software or computer program that simulates human conversation or "chatter" through text or voice interactions.

Close