Business software
Search or browse for definitions related to the procurement, implementation and management of line of business software applications that are vital to running an enterprise.

ERP
Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.
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What is risk exposure in business?
Risk exposure is the quantified potential loss from currently underway or planned business activities.
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What is supply chain visibility and why is it important?
Supply chain visibility (SCV) is the ability to track parts, components, raw materials or products as they move from the manufacturer to the final destination.
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What is NFV MANO (network functions virtualization management and orchestration)?
NFV MANO (network functions virtualization management and orchestration), or just MANO, is an architectural framework used to manage and orchestrate virtual network functions (VNFs) and other software components.
HR management
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What is talent management? Definition, basics and strategy
Talent management is a strategic approach organizations use to attract, develop, retain, and optimize employees.
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What are soft skills?
Soft skills are personal attributes that support situational awareness and enhance an individual's ability to get a job done.
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What is employee experience?
Employee experience is a worker's perception of the organization they work for during their tenure.
Marketing and CX
Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.
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What are customer service and support?
Customer service is the support organizations offer to customers before, during and after purchasing a product or service.
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What is a remote desktop and how does it work?
A remote desktop is a program or an operating system feature that allows a user to connect to a computer in another location, see that computer's desktop and interact with it as if it were local.
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What is conversational commerce?
Conversational commerce integrates messaging and communication tools into the online buying process. Businesses engage with customers through real-time, personalized interactions.
Microsoft
Definitions for Microsoft Windows, including terms about bugs or patches and words and phrases about Microsoft operating systems.
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What is Microsoft Windows Assessment and Deployment Kit (Windows ADK)?
The Microsoft Windows Assessment and Deployment Kit (Windows ADK) is a set of tools that IT professionals can combine to prepare, assess and launch image-based Windows deployments.
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What is Active Directory (AD)?
Active Directory (AD) is Microsoft's proprietary directory service that enables network admins to manage users, permissions and their access to networking resources.
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What is an executable file (EXE file)?
An executable file (EXE file) is a computer file that contains an encoded sequence of instructions the system executes when the user clicks the file icon.
Software applications
Definitions related to software applications, including tech terms about software programs for vertical industries and words and phrases about software development, use and management.
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What is blue/green deployment?
Blue/green deployment is a change management strategy for releasing software code.
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What is APM? Application performance monitoring guide
Application performance monitoring is a technology-driven process to ensure business applications perform as expected through real-time performance tracking and trend analysis.
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What are customer service and support?
Customer service is the support organizations offer to customers before, during and after purchasing a product or service.