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  • computer system - A computer system consists of hardware components that have been carefully chosen so that they work well together and software components or programs that run in the computer.
  • PowerFlex (formerly ScaleIO) - PowerFlex is a software-defined storage product from Dell EMC.
  • S-Video (Super-Video, Y/C Video, component video) - S-Video (Super-Video, sometimes referred to as Y/C Video, or component video) is a video signal transmission in which the luminance signal and the chrominance signal are transmitted separately to achieve superior picture clarity.
  • S3 Intelligent-Tiering - S3 Intelligent-Tiering is an Amazon S3 storage class that analyzes an AWS user's stored data and automatically moves it between storage tiers based on usage frequency.
  • SaaS ERP - SaaS ERP is a type of cloud-based enterprise resource planning (ERP) software that runs on the vendor's or cloud provider's servers, is sold through subscription and delivered as a service over the internet.
  • SAE International - SAE International is a professional association and standards development organization for the engineering industry, with a special focus on transport sectors such as automotive, aerospace and commercial vehicles.
  • SAFe (Scaled Agile Framework) - The Scaled Agile Framework (SAFe) is a framework for scaling Agile across the enterprise.
  • sales and operations planning (S&OP) - Sales and operations planning (S&OP) is a process for better matching a manufacturer's supply with demand by having the sales department collaborate with operations to create a single production plan.
  • sales development representative (SDR) - A sales development representative (SDR) is an individual who focuses on prospecting, moving and qualifying leads through the sales pipeline and then delivers those leads to individuals who are responsible for closing sales.
  • sales enablement - Sales enablement is composed of strategies, tools and processes that provide sales representatives with the ability to boost their productivity and revenue generation.
  • sales force automation (SFA) - Sales force automation (SFA) software is programming that streamlines the collection, analysis and distribution of data in a sales pipeline.
  • sales funnel - A sales funnel, also called a purchase funnel, is the visual representation of the customer journey, depicting the sales process from awareness to action.
  • sales lead - A sales lead is a potential sales contact, individual or organization that expresses an interest in your goods or services.
  • sales motion - A sales motion is the particular sales method an organization uses to deliver a product or a service to its customers.
  • sales pipeline - A sales pipeline is a visual representation of sales prospects and where they are in the purchasing process.
  • sales-qualified lead (SQL) - A sales-qualified lead (SQL) is a prospective customer that has been researched and vetted -- first by an organization's marketing department and then by its sales team -- and is deemed ready for the next stage in the sales process.
  • Salesforce - Salesforce, Inc.
  • Salesforce AppExchange - Salesforce AppExchange is Salesforce.
  • Salesforce Commerce Cloud - Salesforce Commerce Cloud is a cloud-based suite of products that enable e-commerce businesses to set up e-commerce sites, drive more automation and provide customers with seamless shopping experiences.
  • Salesforce Community Cloud (Community Cloud) - Community Cloud is a social platform from Salesforce.
  • Salesforce Customer 360 - Salesforce Customer 360 is a collection of tools that connect Salesforce apps and create a unified customer ID to build a single view of the customer.
  • Salesforce Customer Success Platform - The Salesforce Customer Success Platform is the official name of the Salesforce portfolio of products.
  • Salesforce Data.com - Data.com is the sales and lead generation component of Salesforce.
  • Salesforce DX - Salesforce DX, or SFDX, is a set of software development tools that lets developers build, test and ship many kinds of applications on the Salesforce Platform.
  • Salesforce Einstein - Salesforce Einstein refers to an integrated set of artificial intelligence (AI) technologies developed for the Salesforce Customer Relationship Management (CRM) platform.
  • Salesforce Health Cloud - Salesforce Health Cloud is a health IT CRM system that incorporates doctor-patient relationship and record management services.
  • Salesforce Journey Builder - Salesforce Journey Builder is a feature of the company's Marketing Cloud that manages the customer life cycle: the progression of steps a customer goes through when considering, purchasing, using, and maintaining loyalty to a product or service.
  • Salesforce Marketing Cloud - Salesforce Marketing Cloud is a customer relationship management (CRM) platform for marketers that integrates email, social media and advertising communications and collaboration.
  • Salesforce Platform (formerly Force.com) - The Salesforce Platform -- formerly known as Force.
  • Salesforce Sales Cloud - Salesforce Sales Cloud is a customer relationship management (CRM) platform for sales, marketing and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts.
  • Salesforce Service Cloud - Salesforce Service Cloud is a customer relationship management (CRM) platform for Salesforce clients to provide service and support to their business customers.
  • Salesforce Service Console - The Salesforce Service Console is the centralized interface in the Salesforce Service Cloud with which agents can view all relevant customer information related to a case, as well as their call queue and more.
  • Salesforce Trailhead - Salesforce Trailhead is a series of online tutorials that coach beginner and intermediate developers who need to learn how to code for the Salesforce platform.
  • Salesforce Wave Analytics (Analytics Cloud) - Salesforce Wave Analytics, also called Analytics Cloud, is a business intelligence (BI) application that is optimized for mobile access and data visualization.
  • Salesforce Work.com - Salesforce Work.
  • SalesforceIQ - SalesforceIQ is customer relationship management (CRM) software from Salesforce.
  • SaltStack - SaltStack, often referred to as simply "Salt," is an open source configuration management and orchestration tool for automating repeated system administrative and code deployment tasks.
  • Samsung Galaxy - Samsung Galaxy is a product line of Android smartphones, tablets and internet of things devices manufactured by Samsung Electronics.
  • SAN switch (storage area network switch) - A SAN switch (storage area network switch) is a device that connects servers and shared pools of storage devices and is dedicated to moving storage traffic.
  • sandbox - A sandbox is an isolated testing environment that enables users to run programs or open files without affecting the application, system or platform on which they run.
  • SAP Analytics Cloud - SAP Analytics Cloud (or SAP Cloud for Analytics) is a software as a service (SaaS) business intelligence (BI) platform designed by SAP.
  • SAP Basis - Basis is a set of middleware programs and tools from SAP, the German company whose comprehensive R/3 product is used to help manage large corporations.
  • SAP Business One - SAP Business One is an ERP software platform specifically intended for small and medium-sized businesses (SMBs).
  • SAP Business Suite - SAP Business Suite is a bundle of end-to-end enterprise software applications that integrate data, processes and functions for important areas such as finance, sales and HR, as well as industry-focused features.
  • SAP BusinessObjects BI - SAP BusinessObjects BI (SAP BO) is a centralized suite of reporting and analytics tools for business intelligence (BI) platforms.
  • SAP Cloud for Customer (SAP C4C) - SAP Cloud for Customer (SAP C4C) is a software as a service (SaaS) platform for sales and service.
  • SAP Cloud Platform - SAP Cloud Platform (SCP) is a platform-as-a-service (PaaS) product that provides a development and runtime environment for cloud applications.
  • SAP Data Services - SAP Data Services is a data integration and transformation software application.
  • SAP ERP - SAP ERP is enterprise resource planning software developed by the company SAP SE.
  • SAP ERP Central Component (SAP ECC) - SAP ERP Central Component (SAP ECC) is an on-premises enterprise resource planning (ERP) system.
  • SAP FICO (SAP Finance and SAP Controlling) - SAP FICO is an important core functional component in SAP ERP Central Component that allows an organization to manage all of its financial data.
  • SAP Fiori - SAP Fiori is a design language and user experience approach developed by SAP for use by SAP, its customers and its partners in business applications.
  • SAP Global Trade Services (SAP GTS) - SAP Global Trade Services (GTS) is software that allows companies to support and define import and export trade processes in SAP ERP.
  • SAP HEC (HANA Enterprise Cloud) - SAP HEC (HANA Enterprise Cloud) is a managed, private cloud hosting service for SAP HANA and its related applications.
  • SAP Integration Server - SAP Integration Server is the central component of SAP XI (Exchange Infrastructure), the company's enterprise application integration (EAI) product.
  • SAP MII (SAP Manufacturing Integration and Intelligence) - SAP MII (SAP Manufacturing Integration and Intelligence) is an SAP application for synchronizing manufacturing operations with back-office business processes and standardized data.
  • SAP MM (SAP Materials Management) - SAP MM (Materials Management) is a module in SAP ERP Central Component (ECC) that provides companies with materials, inventory and warehouse management capabilities.
  • SAP Planned Delivery Time - SAP Planned Delivery Time (PDT) is a tool within the SAP ERP software used to update manufacturing planning data, namely the scheduled delivery of procured goods and materials so that production plans reflect the most current data.
  • SAP Plant Maintenance (PM) - SAP Plant Maintenance (PM) is a component of the SAP ERP Central Component (ECC) that helps businesses support and maintain equipment and systems.
  • SAP Predictive Analytics - SAP Predictive Analytics is business intelligence software from SAP that is designed to enable organizations to analyze large data sets and predict future outcomes and behaviors.
  • SAP Production Planning - SAP Production Planning is a component of the SAP ERP system known as ERP Central Component (ECC) that helps businesses plan the manufacturing, sale, and distribution of goods.
  • SAP Project System (PS) - SAP Project System is a module in the SAP ERP system that enables tightly controlled project management from planning to completion.
  • SAP Quality Management (QM) - SAP Quality Management (QM) is a component of SAP ERP Central Component (ECC) that helps businesses implement and run quality control processes.
  • SAP S/4HANA - SAP S/4HANA is an ERP business suite based on the SAP HANA in-memory database that allows companies to perform transactions and analyze business data in real time.
  • SAP S/4HANA Cloud - SAP S/4HANA Cloud is a SaaS version of SAP S/4HANA ERP, a suite of integrated business applications.
  • SAP S/4HANA Finance - SAP S/4HANA Finance is a financial application in the SAP S/4HANA ERP platform.
  • SAP Sales and Distribution (SAP SD) - SAP Sales and Distribution (SAP SD) is a core functional module in SAP ERP Central Component (ECC) that allows organizations to store and manage customer- and product-related data.
  • SAP SuccessFactors - SAP SuccessFactors is a leading suite of cloud-based talent management and human capital management (HCM) software.
  • Sarbanes-Oxley Act - The Sarbanes-Oxley Act of 2002 is a federal law that established sweeping auditing and financial regulations for public companies.
  • Sarbanes-Oxley Act (SOX) Section 404 - Sarbanes-Oxley Act (SOX) Section 404 mandates that all publicly traded companies must establish internal controls and procedures for financial reporting and must document, test, and maintain those controls and procedures to ensure their effectiveness.
  • SAS Institute Inc. - SAS Institute Inc.
  • SAS SSD (Serial-Attached SCSI solid-state drive) - A SAS SSD (Serial-Attached SCSI solid-state drive) is a NAND flash memory-based storage or caching device designed to fit in the same slot as a hard disk drive (HDD) and use the SAS interface to connect to the host computer.
  • SATA Express (SATAe) - SATA Express (SATAe or Serial ATA Express) is a bus interface to connect storage devices to a computer motherboard, supporting SATA and PCI Express protocols simultaneously.
  • satellite - A satellite is any object that orbits something else, as, for example, the Earth orbits the sun.
  • SCADA (supervisory control and data acquisition) - SCADA (supervisory control and data acquisition) is a category of software application program for process control, the gathering of data in real time from remote locations in order to control equipment and conditions.
  • Scala (Scalable Language) - Scala is a software programming language that mixes object-oriented methods with functional programming capabilities.
  • scalability - Scalability is the ability of a computer application or product (hardware or software) to continue to perform well when it (or its context) is changed in size or volume in order to meet a users need.
  • Scalable Processor Architecture (SPARC) - Scalable Processor Architecture (SPARC) is a 32- and 64-bit microprocessor architecture developed by Sun Microsystems in 1987.
  • scalable video coding (SVC) - Scalable video coding (SVC) is an extension of the H.
  • scale-out storage - Scale-out storage is a network-attached storage (NAS) architecture in which the total amount of disk space can be expanded through the addition of devices in connected arrays with their own resources.
  • scanner - A scanner is a device that captures images from photographic prints, posters, magazine pages and similar sources for computer editing and display.
  • scareware - Scareware is a type of malware tactic used to manipulate victims into downloading or buying potentially malware-infested software.
  • schema - In computer programming, a schema (pronounced SKEE-mah) is the organization or structure for a database, while in artificial intelligence (AI), a schema is a formal expression of an inference rule.
  • Schrodinger's cat - Schrödinger's cat is a famous hypothetical experiment designed to point out a flaw in the Copenhagen interpretation of superposition as it applies to quantum theory.
  • scientific method - The scientific method is the process of objectively establishing facts through testing and experimentation.
  • scientific notation (power-of-10 notation) - Scientific notation, also called power-of-10 notation, is a method of writing extremely large and small numbers.
  • scope creep - Scope creep in project management is the gradual expansion of functions or adding features, functions or other deliverables beyond a project's original parameters.
  • screen door effect - The screen door effect is the occurrence of thin, dark lines or a mesh appearance caused by the gaps between pixels on a screen or projected image.
  • screen scraping - Screen scraping is a data collection method used to gather information shown on a display to use for another purpose.
  • screened subnet - A screened subnet, or triple-homed firewall, refers to a network architecture where a single firewall is used with three network interfaces.
  • script - In computer programming, a script is a program or sequence of instructions that is interpreted or carried out by another program rather than by the computer processor (as a compiled program is).
  • script kiddie - Script kiddie is a derogative term that computer hackers coined to refer to immature, but often just as dangerous, exploiters of internet security weaknesses.
  • scripting language - A scripting language is a type of programming language in which the instructions are interpreted individually at runtime.
  • Scrum - Scrum is a framework for project management that emphasizes teamwork, accountability and iterative progress toward a well-defined goal.
  • Scrum master - A Scrum master is a facilitator for an Agile development team.
  • SCSI (Small Computer System Interface) - Definition: The Small Computer System Interface (SCSI) is a set of parallel interface standards used to attach disk drives and other peripherals to a computer.
  • SD-branch - SD-branch is a single, automated, centrally managed software-centric platform that replaces or supplements an existing branch network architecture.
  • SD-WAN security - SD-WAN security refers to the practices, protocols and technologies protecting data and resources transmitted across software-defined wide area network infrastructure.
  • SDL (Specification and Description Language) - SDL (Specification and Description Language) is a program design and implementation language that is used to build real-time event-driven systems that involve parallel processing.
  • SDN controller (software-defined networking controller) - A software-defined networking controller is an application in SDN architecture that manages flow control for improved network management and application performance.
Networking
Security
  • personally identifiable information (PII)

    Personally identifiable information (PII) is any data that could potentially identify a specific individual.

  • zero-day vulnerability

    A zero-day vulnerability is a security loophole in software, hardware or firmware that threat actors exploit before the vendors ...

  • DNS attack

    A DNS attack is an exploit in which an attacker takes advantage of vulnerabilities in the domain name system.

CIO
  • data collection

    Data collection is the process of gathering data for use in business decision-making, strategic planning, research and other ...

  • chief trust officer

    A chief trust officer (CTrO) in the IT industry is an executive job title given to the person responsible for building confidence...

  • green IT (green information technology)

    Green IT (green information technology) is the practice of creating and using environmentally sustainable computing resources.

HRSoftware
  • diversity, equity and inclusion (DEI)

    Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

  • ADP Mobile Solutions

    ADP Mobile Solutions is a self-service mobile app that enables employees to access work records such as pay, schedules, timecards...

  • director of employee engagement

    Director of employee engagement is one of the job titles for a human resources (HR) manager who is responsible for an ...

Customer Experience
  • digital marketing

    Digital marketing is the promotion and marketing of goods and services to consumers through digital channels and electronic ...

  • contact center schedule adherence

    Contact center schedule adherence is a standard metric used in business contact centers to determine whether contact center ...

  • customer retention

    Customer retention is a metric that measures customer loyalty, or an organization's ability to retain customers over time.

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