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Top 5 trends for the future of marketing

Text messaging, hybrid experiences and Web3 may play key roles in the future of marketing. Learn how to fit these trends into marketing strategies moving forward.

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Why is customer self-service important for contact centers?

The advancement of conversational AI coupled with customers' growing desire for empowerment has made self-service channels critical for contact centers.

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How to create a zero-party data strategy

Zero-party data can enable better personalization and customer retention without tracking users across sites, like third-party cookies. These steps can kickstart your strategy.

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Digital customer experience top of mind for PGA Tour

The PGA Tour's head of fan engagement discusses the tech stack that makes the organization connect better with fans, sponsors, golf pros and more.

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Customer Experience Basics

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    hockey stick growth

    Hockey stick growth is a growth pattern in a line chart that shows a sudden and extremely rapid growth after a long period of linear growth.

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    Top 5 trends for the future of marketing

    Text messaging, hybrid experiences and Web3 may play key roles in the future of marketing. Learn how to fit these trends into marketing strategies moving forward.

  • Get Started

    How to create a zero-party data strategy

    Zero-party data can enable better personalization and customer retention without tracking users across sites, like third-party cookies. These steps can kickstart your strategy.

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