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How to approach enterprise social software for hybrid work
Enterprise social software can help organizations build communities to support employee engagement in the hybrid workplace. But IT leaders need to weigh how to manage communities.
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Microsoft Loop crosses information silos in 365
Microsoft plans to release Loop this year as the long-awaited information-sharing tool across 365 apps. The software reduces the time spent searching for vital data.
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Slack Canvas helps tame information overload in chat
Slack chat can bury vital knowledge under a flood of new messages. The company said its Canvas tool will let workers pull out, save and collaborate on specific material.
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5 steps to manage desktop phone systems for hybrid work
Even as hybrid work gains traction and video communications grows, some employees still prefer using desktop phones. Supporting these devices means making sure they're up to date.
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Collaboration & Communication Security Evaluate
How end-to-end encryption supports secure team collaboration
End-to-end encryption provides secure collaboration but limits certain productivity features. Learn how end-to-end encryption fits in a team collaboration security strategy.
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Communications Platforms & Integrations Get Started
Understanding WebRTC security architecture
WebRTC is a secure technology for real-time communications, but security also depends on the application using it. Find out how developers can maintain that security.
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VoIP & IP Telephony Evaluate
5 steps to manage desktop phone systems for hybrid work
Even as hybrid work gains traction and video communications grows, some employees still prefer using desktop phones. Supporting these devices means making sure they're up to date.
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Video Conferencing & Visual Collaboration News
Adobe buys Figma to fill remote collaboration product void
Adobe expects to bolster its collaboration tools for the hybrid workplace with its $20 billion acquisition of Figma, the maker of cloud-based software popular with developers.
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Collaboration Software News
Microsoft Loop crosses information silos in 365
Microsoft plans to release Loop this year as the long-awaited information-sharing tool across 365 apps. The software reduces the time spent searching for vital data.
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UCaaS & Cloud-Based UC Get Started
What is a hybrid meeting?
Employees are now signing into meetings from a variety of locations. What's the best way to support hybrid meetings and to ensure that workers remain productive and engaged?
Find Solutions For Your Project
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5 steps to manage desktop phone systems for hybrid work
Even as hybrid work gains traction and video communications grows, some employees still prefer using desktop phones. Supporting these devices means making sure they're up to date.
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3 UC user scenarios influence hybrid work budgets
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Integrated Microsoft Loop, Teams boost virtual collaboration
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Virtual whiteboard vs. ideation system: Which is best for you?
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Problem Solve
How UC flexibility can overcome hybrid workplace challenges
Hybrid workplaces present unique challenges for every organization. But adapting UC technology and company culture can help organizations address certain obstacles.
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What is the difference between audio and video conferencing?
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4 Microsoft Teams security issues and how to prevent them
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Proactive collaboration security plans key, survey shows
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Asynchronous work best practices require strong policies
Hybrid work is becoming the norm, but it challenges distributed teams collaborating to complete projects. A new generation of asynchronous collaboration apps may be the answer.
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How to approach enterprise social software for hybrid work
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UC hybrid models reap benefits but require good planning
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Why organizations need to revisit end-user device policies
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E-Handbook | October 2021
UCaaS technology bridges digital workspaces near and far
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E-Handbook | December 2020
Time to move to UCaaS? UC's future indeed looks 'cloudy'
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E-Handbook | January 2020
Collaboration tools are shifting work culture in new ways
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Buyer's Handbook | August 2019
A detailed guide to unified communications platforms
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Buyer's Handbook | June 2019
Find the best UCaaS providers and products to meet your needs
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Unified Communications Basics
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5 steps to address hybrid meeting equity
Meeting equity is more than how you appear on camera. Follow these five steps to ensure hybrid meetings are engaging, productive and equitable for all employees.
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Get Started
How to plan a hybrid conference room setup
Conference rooms need to evolve as employees demand the same rich virtual meeting experience they have on desktop. Learn how to approach a hybrid conference room setup.
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Get Started
The difference between a traditional and hybrid meeting room
Hybrid meeting rooms differ from traditional rooms that focused on in-person attendees. Learn the challenges facing large and small rooms in supporting hybrid meetings.
Multimedia
Blog: Unified Communications Nation
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Why organizations need SIP services now
Whether you realize it or not, your company needs Session Initiation Protocol. As legacy telephony networks wind down and cloud-based voice services continue to grow, SIP services are necessary to ...Continue Reading
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Advanced huddle room technology improves experience
Fitting huddle rooms with audio and video isn't as simple as taking an offering meant for the boardroom and putting it in a smaller space. Due to their size, huddle rooms present a unique set of ...Continue Reading
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Team collaboration software
Slack Canvas helps tame information overload in chat
Slack chat can bury vital knowledge under a flood of new messages. The company said its Canvas tool will let workers pull out, save and collaborate on specific material.
-
Video conferencing and visual collaboration
Adobe buys Figma to fill remote collaboration product void
Adobe expects to bolster its collaboration tools for the hybrid workplace with its $20 billion acquisition of Figma, the maker of cloud-based software popular with developers.
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Contact center as a service
Zoom updates Contact Center, but features lag rivals
Zoom has added new Contact Center tools for supervisors and agents, giving management better insight into metrics while offering agents more ways to help customers.