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Google adds AI summary feature to Workspace
AI-generated meeting and document summaries can help workers find important information, according to Google. The company will add the feature to its Workspace apps.
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Why a distributed cloud architecture could be a boon for UC
Some organizations are more comfortable in keeping their unified communications on premises. Distributed clouds might be a more attractive alternative.
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Privacy groups urge Zoom to abandon emotion AI research
Privacy organizations want Zoom to ditch emotion-tracking AI. The tech is invasive, discriminatory and doesn't work, the groups said.
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Where do Zoom recordings go? How to find saved recordings
Zoom meeting recordings are saved and stored on your desktop or the Zoom cloud. But your organization may have security rules that restrict meeting recordings.
Trending Topics
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Collaboration and communication security Evaluate
As user ranks grow, governance of collaboration tools is a must
Even as companies evaluate more unified communications tools, they aren't keeping pace with ways to effectively govern how these applications are managed and deployed.
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Communications platforms and integrations Get Started
UCaaS vs. CCaaS vs. CPaaS: What's the difference?
It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together.
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VoIP and IP telephony Manage
Build a strategy for compliance with federal 911 laws
Federal 911 laws are now fully in effect. Learn what your organization's obligations are to ensure PBX and phone system compliance with Kari's Law and RAY BAUM's Act.
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Video conferencing and visual collaboration News
Privacy groups urge Zoom to abandon emotion AI research
Privacy organizations want Zoom to ditch emotion-tracking AI. The tech is invasive, discriminatory and doesn't work, the groups said.
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Team collaboration software News
Google adds AI summary feature to Workspace
AI-generated meeting and document summaries can help workers find important information, according to Google. The company will add the feature to its Workspace apps.
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UCaaS and cloud-based UC Evaluate
Why a distributed cloud architecture could be a boon for UC
Some organizations are more comfortable in keeping their unified communications on premises. Distributed clouds might be a more attractive alternative.
Find Solutions For Your Project
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Evaluate
How do you enable a Teams-contact center integration?
Explore the three ways Microsoft supports integrating a contact center with Teams to enable more advanced calling and collaboration features for agents.
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Why a distributed cloud architecture could be a boon for UC
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How will VR collaboration transform meetings?
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UCaaS vendors take on cloud contact center market share
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Problem Solve
How UC flexibility can overcome hybrid workplace challenges
Hybrid workplaces present unique challenges for every organization. But adapting UC technology and company culture can help organizations address certain obstacles.
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What is the difference between audio and video conferencing?
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4 Microsoft Teams security issues and how to prevent them
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Proactive collaboration security plans key, survey shows
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Manage
Rethinking asynchronous communication in remote work
Remote work carries different expectations for communication. Learn how to shift to asynchronous communication to create more equitable collaboration among remote employees.
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Remote work effectiveness requires adjusting expectations
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Turning pandemic cloud investments into a full UCaaS migration
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3 ways to retool UC platform security architecture models
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E-Handbook | October 2021
UCaaS technology bridges digital workspaces near and far
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E-Handbook | December 2020
Time to move to UCaaS? UC's future indeed looks 'cloudy'
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E-Handbook | January 2020
Collaboration tools are shifting work culture in new ways
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Buyer's Handbook | August 2019
A detailed guide to unified communications platforms
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Buyer's Handbook | June 2019
Find the best UCaaS providers and products to meet your needs
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Unified Communications Basics
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Where do Zoom recordings go? How to find saved recordings
Zoom meeting recordings are saved and stored on your desktop or the Zoom cloud. But your organization may have security rules that restrict meeting recordings.
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Get Started
real-time application (RTA)
A real-time application is an application program that functions within a time frame that the user senses as immediate or current.
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Get Started
What's the difference between speech and voice recognition?
It's easy to be confused about the difference between speech and voice recognition. Each has a specific role to play in business collaboration and contact centers.
Multimedia
Blog: Unified Communications Nation
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Why organizations need SIP services now
Whether you realize it or not, your company needs Session Initiation Protocol. As legacy telephony networks wind down and cloud-based voice services continue to grow, SIP services are necessary to ...Continue Reading
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Advanced huddle room technology improves experience
Fitting huddle rooms with audio and video isn't as simple as taking an offering meant for the boardroom and putting it in a smaller space. Due to their size, huddle rooms present a unique set of ...Continue Reading
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Quantifying success for team collaboration applications
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News
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Team collaboration software
Google adds AI summary feature to Workspace
AI-generated meeting and document summaries can help workers find important information, according to Google. The company will add the feature to its Workspace apps.
-
Video conferencing and visual collaboration
Privacy groups urge Zoom to abandon emotion AI research
Privacy organizations want Zoom to ditch emotion-tracking AI. The tech is invasive, discriminatory and doesn't work, the groups said.
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Team collaboration software
Video conferencing found to harm worker creativity
Research shows video conferencing curbs the creation of new ideas, so managers should also schedule in-person brainstorming sessions.