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How to approach enterprise social software for hybrid work

Enterprise social software can help organizations build communities to support employee engagement in the hybrid workplace. But IT leaders need to weigh how to manage communities.


Microsoft Loop crosses information silos in 365

Microsoft plans to release Loop this year as the long-awaited information-sharing tool across 365 apps. The software reduces the time spent searching for vital data.


Slack Canvas helps tame information overload in chat

Slack chat can bury vital knowledge under a flood of new messages. The company said its Canvas tool will let workers pull out, save and collaborate on specific material.


5 steps to manage desktop phone systems for hybrid work

Even as hybrid work gains traction and video communications grows, some employees still prefer using desktop phones. Supporting these devices means making sure they're up to date.

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