Editor's note

Enterprise Connect 2025, the largest business communications, customer experience (CX) and collaboration event in North America, took place March 17-20 at Gaylord Palms Convention Center in Orlando, Fla.

At events centered on this year's theme, "Charting Your Course," attendees learned about strategies and tools to help them lead their teams into a digitally transformed and AI-powered future. The conference covered trends and topics top-of-mind for IT leaders in the unified communications and CX markets, like security, AI's role, and the latest software and hardware trends.

IT leaders want guidance that helps ensure their UC and CX investments meet today's business needs and also those of the future as user and customer communication demands evolve. Check out the news posted throughout the conference, with insights from industry leaders, experts and end-user organizations on where the markets are and where they're headed.

1News from the conference floor

The technology tools for the UCC field are swiftly changing. You can keep up with the latest trends in UCC and company announcements from the conference site here.

2Pre-conference news and information

Enterprise Connect 2025 will cover a vast number of UCC and CX topics. Read up on last year's event as you prepare for this year's event.