Everything Enterprise Connect 2022: News, trends and insights

• 

  Article

  BlueJeans provides meeting controls via smartphones

  BlueJeans is rolling out features that add more meeting controls to smartphones. The capabilities make mobile devices a more viable option for remote workers. Read Now

• 

  Article

  Businesses have plenty of time to adopt VR technology

  Experts agree that VR could one day play an important role in business collaboration -- but it will take 10 years or more for the technology to mature Read Now

• 

  Article

  Video meeting equity comes into focus amid hybrid work

  Meeting equity is the latest hybrid work challenge. Industry leaders at Enterprise Connect explain how organizations can ensure an equal experience for remote and in-person attendees. Read Now

• 

  Article

  Build a strategy for compliance with federal 911 laws

  Federal 911 laws are now fully in effect. Learn what your organization's obligations are to ensure PBX and phone system compliance with Kari's Law and RAY BAUM's Act. Read Now

1From the conference floor

The unified communications market is evolving at a record pace to address new workplace communication needs. Organizations need all the resources they can get to navigate workplace challenges, from hybrid meeting equity to collaboration tool security. Learn the trends driving the future of enterprise communications at Enterprise Connect 2022.

• Article

  Amazon Connect updates contact center workforce management

  AWS's Amazon Connect contact center as a service platform adds machine learning workforce optimization to predict customer contact volume, as well as staffing numbers to cover it. Read Now

• Article

  Cisco bolsters Webex flexibility as hybrid work looms

  Cisco said companies must have the flexibility to let employees work how and where they want. Hybrid work features for Webex will provide employees with more choices. Read Now

• Article

  Microsoft, Cisco, Zoom pledge conference room compatibility

  Workers used to the flexibility of PC-based video conferencing during the pandemic won't have the same experience in the office's conference-room gear. Read Now

• Article

  Google, Twilio release CCaaS tools and integrations

  Google Contact Center AI Platform bundles its own tech with partners' for a complete contact center package. Twilio, meanwhile, releases Flex Conversations. Read Now

• Article

  Enterprise Connect 2022: Solving hybrid work challenges

  The latest advancements in collaboration software, UC as a service, contact centers and virtual reality await attendees of this year's Enterprise Connect. Read Now

2Navigate the UCC market

Organizations are no longer in crisis mode trying to support remote work during the height of the COVID-19 pandemic. Now they are looking to the future of work and examining how to use communication technology to support the hybrid workplace, foster company culture and extend collaboration capabilities to frontline workers.

• Article

  Reassess enterprise UCaaS deployments in a hybrid workplace

  A savvy UCaaS deployment can help companies solve some of the tough challenges associated with keeping employees engaged in a world where they can work from anywhere. Read Now

• Article

  UCaaS for frontline workers poised for adoption 'explosion'

  The unified communications and collaboration market has historically neglected customer-facing and field workers. But experts suggest a frontline UCaaS boom could be on the horizon. Read Now

• Article

  5 ways AI can turbocharge enterprise voice for a new era

  Five trends spotlight how AI could revolutionize how an old technology -- voice -- will be deployed in tomorrow's work environment.  Read Now

• Article

  Tap UC to sustain company culture in remote work era

  Remote work isn't going away, so companies have to find new ways to maintain their corporate cultures. Learn how unified communications can help. Read Now