Enterprise Connect

Everything Enterprise Connect 2021: News, trends and insights

Last updated:October 2021

Editor's note

Many organizations are reevaluating their collaboration investments as they navigate the post-pandemic workplace, as well as long-term remote and hybrid work. IT decision-makers and business leaders attended Enterprise Connect 2021 to gain insight into the world of unified communications and collaboration (UCC). The virtual conference took place from September 27-29.

The event featured panel discussions, breakout sessions and keynotes that focused on building a UCC strategy for the post-pandemic workplace. Our team covered the conference to explore the trends driving the UCC market and evolving business communications needs.

Find out what happened at Enterprise Connect 2021 through news, trends and analysis from UCC experts, industry leaders and end-user organizations.

1From the conference floor

Navigating the crowded, rapidly evolving unified communications market can be a challenge. Vendors are introducing new capabilities --from meeting features for hybrid collaboration to AI integrations that boost productivity -- at a record pace. Organizations need all the information they can get to make the right buying decisions for their business. Learn more about the trends that drove the conversation at Enterprise Connect 2021.

2The evolving UCC market

The COVID-19 pandemic dramatically changed the unified communications market as organizations turned to UC as a service and cloud-based tools to support remote communications and collaboration workflows. Organizations are now examining how best to use their investments to support the future of work and vendors are introducing features and capabilities to address new business communication requirements.