Communications platforms and integrations

Integrating UC with other business apps and workflows can enhance collaboration and productivity. With offerings like CPaaS, businesses can use APIs and other development tools to connect disparate systems and enable a more seamless communications experience.

Communications platforms and integrations News

  • November 30, 2021 30 Nov'21

    Zoom to blur lines between video, phone meetings

    Zoom Phone head Graeme Geddes said the lines between video meetings and phone calls will blur, allowing workers to choose the best communication tool for their needs.

  • November 23, 2021 23 Nov'21

    Ericsson to acquire Vonage for 5G development

    Ericsson plans to use Vonage's developer community and cloud-based communications platform for 5G software development. The $6.2 billion deal is expected to close next year.

  • June 04, 2021 04 Jun'21

    Facebook focuses on business-to-consumer messaging

    Facebook announced tools to make it easier for enterprises to reach customers on Instagram and WhatsApp, saying customers prefer messaging businesses.

  • December 28, 2020 28 Dec'20

    Virtual visits to mature in 2021

    The pandemic forced virtual care's hand in 2020, but healthcare systems and patients have found that the benefits of telehealth outweigh the drawbacks.

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