Collaboration and communication security

With persistent security risks that continue to evolve, unified communications security mechanisms -- such as end-to-end encryption, meeting access management and content sharing security -- can help safeguard business data.

Top Stories

Tip 31 May 2023
Top 6 UCaaS benefits for businesses

More organizations are recognizing the benefits of the cloud and making the jump to UCaaS. Learn the six business benefits of UCaaS -- and the potential drawbacks. Continue Reading
Tip 18 May 2023
4 key unified communications security threats to watch for

Keeping your unified communications system safe requires tools that are specifically geared to voice and video apps. Learn how to take a multilayered approach to UC security. Continue Reading

Feature 26 Apr 2023

Microsoft and Cisco certification deepens interoperability

These UC blogs review Microsoft's and Cisco's latest integrations and the business strategy driving them, as well as how to ensure collaboration security in the workplace. Continue Reading
Tip 19 Apr 2023

Tips to avoid a bumpy Exchange 2010 migration to Office 365

Now that Exchange Server 2010 and Exchange 2013 are legacy products, administrators should make the push to migrate to avoid becoming the next ransomware target. Continue Reading
News 12 Apr 2023

Cisco provides extra-secure Webex for U.S. government

Cisco will provide a higher-security cloud-based unified communications platform for U.S. national security and defense personnel to monitor classified data, starting in 2024. Continue Reading
Feature 30 Nov 2022

Collaboration platforms play key role in hybrid work security

As hybrid work and virtual collaboration grow, legacy security tools are no longer enough. Learn why organizations must update their security strategies. Continue Reading
Answer 29 Nov 2022

What are SBC configuration best practices?

Proper SBC configuration requires partnering with providers and security teams to examine circuits and potential traffic. Learn the best practices for implementing an SBC on your network. Continue Reading
Opinion 09 Nov 2022

Multichannel communications need more than email security

To remain protected against social engineering attacks in all communication channels, enterprises need new security strategies that extend beyond email to new collaboration tools. Continue Reading
News 26 Oct 2022

Cisco adds more Webex-Teams integration for hybrid work

Cisco Webex users now have more hybrid work features, including a new whiteboard and integration with Teams, iPhone and iPad cameras. Continue Reading
Tip 21 Oct 2022

Balancing remote work privacy vs. productivity monitoring

Weighing employee productivity monitoring against remote workers' privacy is a serious issue that requires protecting personal and corporate data and setting the right policies. Continue Reading
Tip 19 Oct 2022

How to combat voice security issues in collaboration platforms

Enterprise collaboration is an integral part of doing business. But companies must learn to guard against voice security issues that could compromise their networks. Continue Reading
Answer 12 Oct 2022

Are Microsoft Teams calls encrypted?

Microsoft Teams calls are encrypted at rest and in transit. But organizations that want an additional layer of security can enable end-to-end encryption for one-on-one calls. Continue Reading
News 24 Aug 2022

Apple's hybrid work plans draw worker pushback

Apple's executives say in-person collaboration is essential to the company's innovative culture. Employees have asked the company to rethink forced hybrid work. Continue Reading
Tip 19 Aug 2022

Why organizations need to revisit end-user device policies

Now that WFH collaboration is established at many organizations, companies need to review and revise their end-user device policies to manage security and IT support. Continue Reading
Tip 11 Jul 2022

How end-to-end encryption supports secure team collaboration

End-to-end encryption provides secure collaboration but limits certain productivity features. Learn how end-to-end encryption fits in a team collaboration security strategy. Continue Reading
Tip 28 Jun 2022

Understanding WebRTC security architecture

WebRTC is a secure technology for real-time communications, but security also depends on the application using it. Find out how developers can maintain that security. Continue Reading
News 14 Jun 2022

Cisco links Webex to ThousandEyes internet intelligence

Integration between the Cisco Webex Control Hub and ThousandEyes lets IT administrators spot internet problems before they can affect video conferences. Continue Reading
Answer 10 May 2022

Where do Zoom recordings go? How to find saved recordings

Zoom meeting recordings are saved and stored on your desktop or the Zoom cloud. But your organization may have security rules that restrict meeting recordings. Continue Reading
Tip 14 Apr 2022

As user ranks grow, governance of collaboration tools is a must

Even as companies evaluate more unified communications tools, they aren't keeping pace with ways to effectively govern how these applications are managed and deployed. Continue Reading
Tip 11 Apr 2022

3 ways to retool UC platform security architecture models

The security gap created when remote workers use unified communications to collaborate can be erased through tools designed to augment traditional security mechanisms. Continue Reading
Tip 29 Mar 2022

Deploy an information barrier policy for Microsoft Teams

Mistakes happen, but can be costly when they involve compliance. Office 365 information barriers can prevent inadvertent sharing to protect the organization's sensitive data. Continue Reading
Answer 19 Jan 2022

How secure is Zoom video conferencing?

Companies can take some simple steps to protect their Zoom meetings, but they should also consider ways to better educate their employees on how to use the software. Continue Reading
Tip 20 Dec 2021

Call center security best practices to protect customer data

If customers know an organization can keep their data safe, they have more positive experiences. These best practices can help establish trust and keep data safe in call centers. Continue Reading
Tip 13 Dec 2021

5 collaboration features to disable for security reasons

Most enterprises lack sufficient collaboration security strategies. Instead, companies are disabling features to improve security. Learn which features are most often disabled and why. Continue Reading
Answer 30 Nov 2021

How do you apply a zero-trust security policy to UC?

An important piece of remote and hybrid work is keeping UC environments secure. Learn how a zero-trust policy keeps user and app communications secure. Continue Reading
Tip 23 Nov 2021

Start managing with these Microsoft Graph API features

Microsoft Graph offers several administrative advantages when handling jobs on Microsoft 365 and Azure AD, but be aware of some potential trouble spots when employing this technology. Continue Reading
Feature 22 Jun 2021

Top hybrid collaboration security threats and strategies

Hybrid work can add new security wrinkles for collaboration tools. Learn about the key threats and the importance of a proactive hybrid collaboration security strategy. Continue Reading
Tip 06 Apr 2021

4 Microsoft Teams security issues and how to prevent them

As collaboration platforms become essential to everyday operations, understanding Microsoft Teams security issues is more important than ever. Continue Reading
Feature 31 Mar 2021

4 cloud collaboration security best practices for CISOs

In the new era of remote work, cloud-based team collaboration is a virtual necessity, but it can also be risky. Analysts and CISOs explain how to keep your organization secure. Continue Reading
Tip 24 Mar 2021

Collaboration tool security: How to avoid common risks

As the use of collaborations tools and platforms surges, new research from Metrigy emphasizes organizations need to focus on collaboration tool security to reduce risk. Continue Reading
Feature 24 Sep 2020

UC and collaboration security requires a strong framework

While UC and collaboration security can be challenging to address, a strong foundational framework can keep communications data secure and controlled. Continue Reading
Tip 31 Jul 2020

Develop an effective unified communications security plan

A complete unified communications security plan requires an understanding of threats to UC systems, how to mitigate them and how to proactively address long-term security needs. Continue Reading
Tip 14 May 2020

Video conferencing security and why it's so hard to attain

As the number of remote workers soars, video conferencing security has become a critical issue. What do you need to know about securing your conferencing platform? Continue Reading
Tip 21 Nov 2019

7 tips to improve unified communications security

Unified communications security should not be overlooked. Follow these seven best practices to ensure all the elements of your UC system are secure. Continue Reading
Answer 01 Oct 2019

How can UC analytics detect a security breach?

UC analytics can be the first warning that your UC system's security has been breached. Comparing statistics month to month can help identify potential security problems. Continue Reading
Feature 10 Sep 2019

3 key questions to ask about unified communications security

Unified communications security can be tricky. Learn how to craft a strategy that addresses security challenges and the requirements of individual UC tools. Continue Reading
Answer 13 Aug 2019

What areas should hybrid cloud video security address?

Hybrid cloud provides several benefits to a business. But hybrid cloud video security shouldn't be taken for granted. Learn what four areas should be considered. Continue Reading
News 02 Aug 2019

Cisco security flaw leads to $8.6M payout in whistleblower case

The settlement resolves allegations that a Cisco security flaw left governments vulnerable to hackers for years without the company taking action. Continue Reading
Answer 15 Jul 2019

How can organizations address VoIP security threats?

An unguarded VoIP system could be vulnerable to attack. Learn what security measures can help prevent VoIP security threats from affecting your organization. Continue Reading
Answer 03 Jul 2019

What are the challenges of unified communications security?

Unified communications security can be disjointed, as different apps are open to different attacks. A strong UC security roadmap should address three areas. Continue Reading
Answer 24 Jun 2019

How do you support UC network security?

Many elements can put your UC network at risk, from unsecured information to DoS attacks. Learn five ways to thwart would-be attacks and protect your UC services. Continue Reading
Tip 30 May 2019

Microsoft Teams has HIPAA collaboration compliance benefits, risks

Microsoft Teams can be a boon for communication and collaboration in healthcare settings, but collaboration compliance with HIPAA regulations must be top of mind. Continue Reading
Answer 30 May 2019

How can IT evaluate team collaboration apps for security compliance?

Choosing the right team collaboration apps for your business must include looking at your organization's security and compliance needs. IT should focus on tools that meet established security standards. Continue Reading
News 24 May 2019

Expanded deal with Collab9 brings Avaya cloud to governments

Avaya has expanded its partnership with Collab9 to bring Avaya cloud UC and contact center products to federal, state and local governments. Continue Reading
Feature 19 Feb 2019

Know the security risks of CPaaS and communication APIs

Learn how your data may be at risk when deploying CPaaS and communication APIs and how to protect your organization from potential data security risks. Continue Reading
Tip 26 Dec 2018

2 key use cases of blockchain in communications

Blockchain in communications can provide additional layers of UC security by reinforcing voice identity and privacy, while also protecting companywide collaboration. Continue Reading
Answer 28 Nov 2018

How do APIs work, and how can you ensure they are secure?

Understanding how APIs work and how they are used is essential when formulating security policies. Our expert outlines four steps to set up a first line of defense. Continue Reading
Answer 19 Nov 2018

What role does SBC security play in VoIP protection?

Knowing which SBC security features are essential is important to stave off potential attacks. Our expert gives insight into what features are necessary for robust protection. Continue Reading
Tip 09 Nov 2018

3 reasons Google Assistant Duplex raises security, privacy concerns

Google Assistant Duplex introduces a new level in machine-driven conversation technology, but not without raising security and privacy concerns. Continue Reading
Answer 17 Oct 2018

What potential chatbot security threats could AI introduce?

New chatbot AI technology comes with potential security risks. UC expert Jon Arnold explains what to be aware of when deploying new AI-based voice technology. Continue Reading
News 11 Jul 2018

DHS, SecureLogix develop TDoS attack defense

The U.S. Department of Homeland Security and vendor SecureLogix are making 'rapid progress' in developing a TDoS attack defense. The technology is expected in the coming months. Continue Reading
Tip 08 May 2018

GDPR rules have big effect on UC applications

The European Union General Data Protection Regulation sets tighter controls on businesses and how they handle customers' personally identifiable information. Continue Reading
Opinion 23 Aug 2017

Addressing three cloud-based collaboration security threats

Cloud-based collaboration software offers productivity benefits, but carries security risks. Learn about three collaboration security threats facing organizations and how to address them. Continue Reading
Tip 05 Jul 2017

UCaaS providers reap the benefits of changing attitudes toward cloud

Many organizations are viewing UCaaS as a more secure alternative to their on-premises technologies. Is it time for you to consider unified communications as a service? Continue Reading