Webinars, videos and virtual events
Stay current with the latest webinars on Unified Communications. To continue your learning, browse more than 100,000 webinars, videos and virtual events covering hundreds of focused tech and business topics available on TechTarget's BrightTALK.com platform.
Featured Unified Communications Webinars
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Growth with Structure: The Success Story of On
How can a company expand across 50+ countries and still remain agile, creative, and well-organized? In “Slack to Innovate”, Omid Habibi from On AG ...more
Play December 29 2025| 32 mins More on: Slack, Communications, Unified Communications -
Transforming Public Sector CX with Purpose-Driven Communications with Maxine Eunson
Public sector organisations face unique challenges—balancing compliance, accessibility, and citizen expectations while driving digital transformation...more
Play December 30 2025| 7 mins More on: Call Center, Public Sector, Analytics
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Queen Mary University - Unified Communications and Contact Centre Transformation
Queen Mary University of London (QMUL), a Russell Group institution with over 32,000 students and 5,700 staff, modernised its ageing PBX systems by ...more
Play November 28 2025| 5 mins More on: Unified Communications, PBX, Microsoft teams -
Slack for Employee and Frontline Communications
Ever wonder how we at Slack use Slack? For us, it’s where teams collaborate and connect, leaders engage, and culture comes to life. We use channels ...more
Play December 22 2025| 61 mins More on: Slack, Collaboration, Collaboration Tools -
The State of Unified Communications in the AI Era
AI is rapidly transforming how teams connect, but it also brings new challenges: evaluating which innovations truly matter, integrating them with ...more
Play December 11 2025| 39 mins More on: AI, UC Platforms, Communications -
Frictionless by Design: Modernising Customer Experience with CPaaS with Chris Angus
Today’s customers expect seamless, personalised interactions across every channel — voice, video, messaging, and beyond. CPaaS empowers organisations...more
Play December 30 2025| 15 mins More on: Call Center, Personalization, Modernization -
Powering AI Factories: Unifying Smart Grid Management and Real-Time Visibility
As modern data centers evolve into AI Factories, energy management is critical for sustainable operations. For many operators, this shift means no ...more
Remind Me January 13 2026| 29 mins More on: Data Center, Data Center Management, Data Center Infrastructure -
Mastering Slack for Seamless Internal Communication
Unlock the full potential of Slack to enhance your team’s communication and collaboration. Effective internal communication is crucial for aligning ...more
Play December 22 2025| 61 mins More on: Slack, Communications, Collaboration -
The Mitel UC Power Panel: Navigating the Hybrid Unified Communications Revolution
In this Mitel UC Power Panel, industry leaders discuss the future of Unified Communications and contact centers. Explore the power of hybrid and ...more
Play November 12 2025| 32 mins More on: Unified Communications, Hybrid Cloud, Contact Center -
Analyst Outlook 2026: Empowering Frontline Teams Beyond the Contact Center
New year, new expectations. Your frontline teams are more critical to CX than ever. From retail associates to field techs to remote healthcare staff...more
Remind Me January 22 2026| 30 mins More on: Customer Experience, Customer Care, Customer Engagement -
UKCCF & Mitel Webinar: AI, Automation, Human Trust
In this webinar, expert panellists tackle the critical questions facing AI in today’s customer service industry. Paul Hughes, CX Lead at Mitel, ...more
Play December 09 2025| 51 mins More on: Unified Communications, Customer Experience, Artificial Intelligence
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