Webinars, videos and virtual events

Stay current with the latest webinars on Unified Communications. To continue your learning, browse more than 100,000 webinars, videos and virtual events covering hundreds of focused tech and business topics available on TechTarget's BrightTALK.com platform.

Featured Unified Communications Webinars

Streamline Referrals, Improve Collaboration and Enhance Patient Care with AI-Powered Healthcare Referral Management
Dr. Greg McDavitt, Physician Exec. | Director Healthcare Industry Strategy, ServiceNow0 & Ben Rice, Solution Consultant, ServiceNow
Healthcare organizations often face significant referral leakage, with 55%-65% of patient referrals directed to out-of-network providers, resulting ...more
Remind Me March 10 2026| 45 mins More on: CRM, CSM, AI
Unlocking Enterprise Potential: The New Era of 5G Wireless WAN for Sites
Dee Dee Paré, Sr. Product Marketing Manager, Ericsson & Nick Cavalancia, TechEvangelist
Is 5G really making a difference for fixed site connectivity? We have the answer. Join experts from Ericsson for an in-depth exploration of how ...more
Remind Me March 10 2026| 46 mins More on: 5G, WAN, WAN Optimization

UCaaS as a Business Strategy, Not Just IT
Craig Durr (Chief Analyst, The Collab Collective); Vivek Kar (Head of Employee Interaction Suite, Tata Communications)
Most organisations still view UCaaS as a technical upgrade but today it plays a critical role in customer interactions, hybrid work, and operational ...more
Play March 04 2026| 33 mins More on: CX, EX, Customer Experience
Uniting CX and EX: Operating as One Interaction Fabric
Madhur Goswami, General Manager of Marketing at Tata Communications, Craig Durr, Chief Analyst, The Collab Collective
EX and CX are often treated as separate initiatives but customer experience suffers when employee experience is fragmented. In this webinar, Craig ...more
Play March 04 2026| 22 mins More on: Employee Experience, Customer Experience, Unified Communications
Queen Mary University - Unified Communications and Contact Centre Transformation
Dan Jagtaini – Head of Unified Communications and Contact Centre Sales at SCC; Rachel Bence – Chief Information Officer, Queen Mary University
Queen Mary University of London (QMUL), a Russell Group institution with over 32,000 students and 5,700 staff, modernised its ageing PBX systems by ...more
Play November 28 2025| 5 mins More on: Unified Communications, PBX, Microsoft teams
Meraki Quarterly | January 2026
Various
Our New Year's resolution? Making your network simpler, more secure, and AI-ready. Want to see what's in store for 2026? Join Cisco Meraki experts to...more
Play February 12 2026| 55 mins More on: AI, AIOps, Wireless
Security Advisory - Breaking down modern exploit chains: Memory Corruption, Privilege Escalation & Unauthenticated RCE
Presented by: Smayan C. Nandi & Manasvini R. (Security researchers from Secpod Labs)
Active exploitation is accelerating across browsers, operating systems, and internet-facing enterprise appliances. What appears to be an isolated ...more
Play February 25 2026| 63 mins More on: Vulnerability Intelligence, Vulnerability Management, Security
The State of Unified Communications in the AI Era
Calvin Hohener, Lead Product Manager, Dialpad; Yemi FaloKun, Global AI/ML, Partner Engineering Lead, Google Cloud
AI is rapidly transforming how teams connect, but it also brings new challenges: evaluating which innovations truly matter, integrating them with ...more
Play January 06 2026| 39 mins More on: AI, UC Platforms, Communications
The Mitel UC Power Panel: Navigating the Hybrid Unified Communications Revolution
Evan Kirstel – B2B Tech Influencer, Eric Hanson – CMO, Mitel, Martin Bitzinger – SVP, Product Management, Mitel & Dave Michels – Founder & Lead Analyst, TalkingPointz
In this Mitel UC Power Panel, industry leaders discuss the future of Unified Communications and contact centers. Explore the power of hybrid and ...more
Play November 12 2025| 32 mins More on: Unified Communications, Hybrid Cloud, Contact Center
Every Conversation Counts: Elevating CX In The Enterprise Contact Center
Jeff Russell, Senior Manager, Collaboration Sales, T-Mobile for Business; Dan Floyd, Vice President, Strategic Accounts, Dialpad
As customer expectations grow and operations become more complex, the contact center is evolving from a support function into a critical driver of ...more
Play January 07 2026| 45 mins More on: 5G ANS, AI, IoT
AI for Networking: Unifying Operations and Building Resiliency for the AI Era
Alen Weckel | Technology Analyst | 650 Group, Sunil Gudurvalmiki | Vice President of Product Management, Data Center | Cisco
Join Cisco VP Sunil Gudurvalmiki and 650 Group analyst Alan Weckel for a deep dive on AI-powered intelligent network operations, featuring unified ...more
Play February 27 2026| 33 mins More on: AI, AIOps, Network Architecture