Webinars, videos and virtual events

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Featured Unified Communications Webinars

Modernizing Unified Communications for Enterprise Business
Raul Barbara, Sr Manager, Product & Content Marketing, Cox Business, and Jason Walker, Sr Lead Product Manager, Cox Business
Organizations rely on more communication tools than ever—but when voice, messaging, video, and collaboration platforms don’t work together, the ...more
Remind Me April 15 2026| 45 mins More on: Unified Communications, Collaboration, Communications
A Framework For Untangling Messaging Misalignment
Presenter: Sarah Johnson > Host: Scott Abel
Untangle the confusion that meaning drift brings to your organization’s messaging and discover how content clarity can transform your team’s results....more
Remind Me April 09 2026| 60 mins More on: Unified Communications, Unified Content, Messaging Framework

UCaaS as a Business Strategy, Not Just IT
Craig Durr (Chief Analyst, The Collab Collective); Vivek Kar (Head of Employee Interaction Suite, Tata Communications)
Most organisations still view UCaaS as a technical upgrade but today it plays a critical role in customer interactions, hybrid work, and operational ...more
Play March 04 2026| 33 mins More on: CX, EX, Customer Experience
Building a Unified Data Security Platform across DSPM and DLP
Shankar Subramaniam, VP, Product Management, DSPM, Zscaler | Ying Ting Neoh, Industry Analyst, Cybersecurity, Frost & Sullivan
The race to successfully embrace AI is accelerating the need for comprehensive data security strategies - as data fuels AI. Sensitive data moves ...more
Play March 10 2026| 41 mins More on: Data Security, Data Protection, Data Loss Prevention
Uniting CX and EX: Operating as One Interaction Fabric
Madhur Goswami, General Manager of Marketing at Tata Communications, Craig Durr, Chief Analyst, The Collab Collective
EX and CX are often treated as separate initiatives but customer experience suffers when employee experience is fragmented. In this webinar, Craig ...more
Play March 04 2026| 22 mins More on: Employee Experience, Customer Experience, Unified Communications
Queen Mary University - Unified Communications and Contact Centre Transformation
Dan Jagtaini – Head of Unified Communications and Contact Centre Sales at SCC; Rachel Bence – Chief Information Officer, Queen Mary University
Queen Mary University of London (QMUL), a Russell Group institution with over 32,000 students and 5,700 staff, modernised its ageing PBX systems by ...more
Play November 28 2025| 5 mins More on: Unified Communications, PBX, Microsoft teams
PODCAST. Episode 1: Enhancing Meeting Audio to Improve Flexible Working
Nathan Budd, Consulting Director (IDC) and Mick Heys, VP Future of Workspace & Imaging (IDC)
Flexible and hybrid working are here to stay — but poor meeting audio continues to undermine collaboration, engagement, and inclusion. In this ...more
Play March 18 2026| 10 mins More on: Collaboration Tools, Customer Experience, UC
Meraki Quarterly | January 2026
Various
Our New Year's resolution? Making your network simpler, more secure, and AI-ready. Want to see what's in store for 2026? Join Cisco Meraki experts to...more
Play February 12 2026| 55 mins More on: AI, AIOps, Wireless
The Mitel UC Power Panel: Navigating the Hybrid Unified Communications Revolution
Evan Kirstel – B2B Tech Influencer, Eric Hanson – CMO, Mitel, Martin Bitzinger – SVP, Product Management, Mitel & Dave Michels – Founder & Lead Analyst, TalkingPointz
In this Mitel UC Power Panel, industry leaders discuss the future of Unified Communications and contact centers. Explore the power of hybrid and ...more
Play November 12 2025| 32 mins More on: Unified Communications, Hybrid Cloud, Contact Center
The State of Unified Communications in the AI Era
Calvin Hohener, Lead Product Manager, Dialpad; Yemi FaloKun, Global AI/ML, Partner Engineering Lead, Google Cloud
AI is rapidly transforming how teams connect, but it also brings new challenges: evaluating which innovations truly matter, integrating them with ...more
Play January 06 2026| 39 mins More on: AI, UC Platforms, Communications
Every Conversation Counts: Elevating CX In The Enterprise Contact Center
Jeff Russell, Senior Manager, Collaboration Sales, T-Mobile for Business; Dan Floyd, Vice President, Strategic Accounts, Dialpad
As customer expectations grow and operations become more complex, the contact center is evolving from a support function into a critical driver of ...more
Play January 07 2026| 45 mins More on: 5G ANS, AI, IoT