UC strategy
Unified communications success relies on more than technology. End-user adoption is paramount for a successful rollout. Learn how to build a successful UC strategy that encompasses technology, training, staffing and culture.
New & Notable
UC strategy News
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November 22, 2021
22
Nov'21
Apple self-service repair unlikely to help businesses
Experts believe small and medium-size businesses will continue using repair shops to fix Apple iPhones and Macs to avoid breaking and replacing the hardware.
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October 14, 2021
14
Oct'21
Everything Enterprise Connect 2021: News, trends and insights
This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.
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March 10, 2020
10
Mar'20
Chang takes leave from Cisco collaboration unit amid reorganization
Amy Chang, head of the Cisco collaboration division, is on temporary leave from the company. Cisco is in the midst of a broad reorganization.
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February 14, 2020
14
Feb'20
Cisco collaboration revenue takes hit to start 2020
Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.
UC strategy Get Started
Bring yourself up to speed with our introductory content
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Avaya
Avaya is an American technology company that specializes in business communications services, such as unified communications (UC) and contact center (CC). Continue Reading
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unified communications (UC)
Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. -- into a single, streamlined ... Continue Reading
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Top 16 unified communications blogs to follow in 2021
Follow these top unified communications blogs for the latest trends in the UC and collaboration markets. These blogs provide insight into analyst research, product news and market trends. Continue Reading
Evaluate UC strategy Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Teams vs. Webex vs. Zoom: Comparing collaboration features
When organizations compare Teams vs. Webex vs. Zoom as their primary UCaaS platform, the deciding factor may be how each vendor approaches collaboration. Continue Reading
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UC user adoption training must evolve for hybrid work
Learn why industry leaders at Enterprise Connect said user adoption training is key to UC success in the hybrid workplace -- and how employee experience platforms can help. Continue Reading
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Hybrid work strategies fuel Enterprise Connect 2021 topics
Navigating the post-pandemic workplace is challenging. Enterprise Connect 2021 will explore UC's role in supporting ongoing remote work and the hybrid workplace. Continue Reading
Manage UC strategy
Learn to apply best practices and optimize your operations.
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How do you apply a zero-trust security policy to UC?
An important piece of remote and hybrid work is keeping UC environments secure. Learn how a zero-trust policy keeps user and app communications secure. Continue Reading
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5 steps to managing team collaboration apps
Team collaboration apps offer measurable productivity and cost benefits. Follow these five steps to address technical, security and operational needs and achieve deployment success. Continue Reading
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Harnessing diversity and inclusion in technology key in 2021
Prioritizing diversity and inclusion in collaboration technology can help companies maintain their cultural touchpoints -- even during a pandemic. Continue Reading
Problem Solve UC strategy Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How UC flexibility can overcome hybrid workplace challenges
Hybrid workplaces present unique challenges for every organization. But adapting UC technology and company culture can help organizations address certain obstacles. Continue Reading
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Legacy UC infrastructure issues hamstring remote work demand
Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading
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What role do legacy UC devices play in a cloud migration?
Migrating to UCaaS doesn't mean organizations need to leave legacy hardware behind. But organizations must ensure UC devices are compatible with cloud provider platforms. Continue Reading