UC strategy
Unified communications success relies on more than technology. End-user adoption is paramount for a successful rollout. Learn how to build a successful UC strategy that encompasses technology, training, staffing and culture.
New & Notable
UC strategy News
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March 14, 2022
14
Mar'22
Everything Enterprise Connect 2022: News, trends and insights
This guide gathers the latest news, trends and analysis from one of the largest conferences focused on the enterprise communications and collaboration market.
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November 22, 2021
22
Nov'21
Apple self-service repair unlikely to help businesses
Experts believe small and medium-size businesses will continue using repair shops to fix Apple iPhones and Macs to avoid breaking and replacing the hardware.
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March 10, 2020
10
Mar'20
Chang takes leave from Cisco collaboration unit amid reorganization
Amy Chang, head of the Cisco collaboration division, is on temporary leave from the company. Cisco is in the midst of a broad reorganization.
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February 14, 2020
14
Feb'20
Cisco collaboration revenue takes hit to start 2020
Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.
UC strategy Get Started
Bring yourself up to speed with our introductory content
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What's the difference between speech and voice recognition?
It's easy to be confused about the difference between speech and voice recognition. Each has a specific role to play in business collaboration and contact centers. Continue Reading
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How do you create a Microsoft Teams template?
Microsoft Teams templates provide predefined collaboration spaces for specific business processes and team structures. Learn how to create a Microsoft Teams template in five steps. Continue Reading
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greenfield deployment
A greenfield deployment is the design, installation and configuration of computer infrastructure where none existed before, for example, in a new office. Continue Reading
Evaluate UC strategy Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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3 use cases highlight AI and speech recognition evolution
The combination of AI and speech recognition has driven innovation for more advanced capabilities. Explore three applications that highlight the future of speech technology. Continue Reading
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Hybrid meeting technology helps AV teams address equity
AV teams are challenged in providing remote and in-room meeting attendees the same experience. Hybrid meeting technology for speaker framing is the first step to meeting equity. Continue Reading
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Assessing intelligent speakers for Microsoft Teams
Companies are exploring Cortana to beef up their Microsoft Teams meetings as more workers are brought into the office. The virtual assistant has some unique features. Continue Reading
Manage UC strategy
Learn to apply best practices and optimize your operations.
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Hybrid meeting best practices emphasize engagement
In this book excerpt from 'Suddenly Hybrid,' learn about some hybrid meeting best practices that support engagement, regardless of where attendees are located. Continue Reading
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Effective hybrid meetings require training, equity, best practices
Authors Karin M. Reed and Joseph A. Allen discuss the need for proper training and best practices to support inclusive and effective hybrid meetings. Continue Reading
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Rethinking asynchronous communication in remote work
Remote work carries different expectations for communication. Learn how to shift to asynchronous communication to create more equitable collaboration among remote employees. Continue Reading
Problem Solve UC strategy Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How UC flexibility can overcome hybrid workplace challenges
Hybrid workplaces present unique challenges for every organization. But adapting UC technology and company culture can help organizations address certain obstacles. Continue Reading
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Legacy UC infrastructure issues hamstring remote work demand
Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading
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What role do legacy UC devices play in a cloud migration?
Migrating to UCaaS doesn't mean organizations need to leave legacy hardware behind. But organizations must ensure UC devices are compatible with cloud provider platforms. Continue Reading