UC strategy

Unified communications success relies on more than technology. End-user adoption is paramount for a successful rollout. Learn how to build a successful UC strategy that encompasses technology, training, staffing and culture.

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  • instant messaging

    Instant messaging, often shortened to IM or IM'ing, is the exchange of near real-time messages through a standalone application or embedded software. Continue Reading

  • Avaya

    Avaya is an American technology company that specializes in business communications services, such as unified communications (UC) and contact center (CC). Continue Reading

  • unified communications (UC)

    Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. -- into a single, streamlined ... Continue Reading

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