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UC strategy News
November 22, 2021
Experts believe small and medium-size businesses will continue using repair shops to fix Apple iPhones and Macs to avoid breaking and replacing the hardware.
October 14, 2021
This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.
March 10, 2020
Amy Chang, head of the Cisco collaboration division, is on temporary leave from the company. Cisco is in the midst of a broad reorganization.
February 14, 2020
Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.
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Instant messaging, often shortened to IM or IM'ing, is the exchange of near real-time messages through a standalone application or embedded software. Continue Reading
Avaya is an American technology company that specializes in business communications services, such as unified communications (UC) and contact center (CC). Continue Reading
Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. -- into a single, streamlined ... Continue Reading
Evaluate UC strategy Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Reviewing the top UC and collaboration news stories of 2021 could provide a glimpse into the future and foreshadow some important market trends for 2022. Continue Reading
While remote work offers cost savings, there are hidden costs of working from home that affect both employees and businesses. Learn four hidden costs and how to address them. Continue Reading
When organizations compare Teams vs. Webex vs. Zoom as their primary UCaaS platform, the deciding factor may be how each vendor approaches collaboration. Continue Reading
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More organizations now use collaboration tools to work with external partners. Learn how to manage external collaboration to support distributed teams and keep company data secure. Continue Reading
The need to communicate with external partners has put a new emphasis on cross-company collaboration tools. Explore the best ways to provide everyone with the same capabilities. Continue Reading
An important piece of remote and hybrid work is keeping UC environments secure. Learn how a zero-trust policy keeps user and app communications secure. Continue Reading
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Hybrid workplaces present unique challenges for every organization. But adapting UC technology and company culture can help organizations address certain obstacles. Continue Reading
Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading
Migrating to UCaaS doesn't mean organizations need to leave legacy hardware behind. But organizations must ensure UC devices are compatible with cloud provider platforms. Continue Reading