UC strategy
Unified communications success relies on more than technology. End-user adoption is paramount for a successful rollout. Learn how to build a successful UC strategy that encompasses technology, training, staffing and culture.
New & Notable
UC strategy News
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March 14, 2022
14
Mar'22
Everything Enterprise Connect 2022: News, trends and insights
This guide gathers the latest news, trends and analysis from one of the largest conferences focused on the enterprise communications and collaboration market.
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November 22, 2021
22
Nov'21
Apple self-service repair unlikely to help businesses
Experts believe small and medium-size businesses will continue using repair shops to fix Apple iPhones and Macs to avoid breaking and replacing the hardware.
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March 10, 2020
10
Mar'20
Chang takes leave from Cisco collaboration unit amid reorganization
Amy Chang, head of the Cisco collaboration division, is on temporary leave from the company. Cisco is in the midst of a broad reorganization.
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February 14, 2020
14
Feb'20
Cisco collaboration revenue takes hit to start 2020
Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.
UC strategy Get Started
Bring yourself up to speed with our introductory content
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5 steps to address hybrid meeting equity
Meeting equity is more than how you appear on camera. Follow these five steps to ensure hybrid meetings are engaging, productive and equitable for all employees. Continue Reading
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How to plan a hybrid conference room setup
Conference rooms need to evolve as employees demand the same rich virtual meeting experience they have on desktop. Learn how to approach a hybrid conference room setup. Continue Reading
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The difference between a traditional and hybrid meeting room
Hybrid meeting rooms differ from traditional rooms that focused on in-person attendees. Learn the challenges facing large and small rooms in supporting hybrid meetings. Continue Reading
Evaluate UC strategy Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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5 steps to manage desktop phone systems for hybrid work
Even as hybrid work gains traction and video communications grows, some employees still prefer using desktop phones. Supporting these devices means making sure they're up to date. Continue Reading
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3 UC user scenarios influence hybrid work budgets
As IT decision-makers evaluate their hybrid workplace budgets, three end-user scenarios lay the foundation for UC and collaboration technology investments. Continue Reading
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Virtual whiteboard vs. ideation system: Which is best for you?
Digital whiteboards are useful when tackling short-term needs, but a full-featured ideation system might be the best option for more sophisticated and mission-critical projects. Continue Reading
Manage UC strategy
Learn to apply best practices and optimize your operations.
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Asynchronous work best practices require strong policies
Hybrid work is becoming the norm, but it challenges distributed teams collaborating to complete projects. A new generation of asynchronous collaboration apps may be the answer. Continue Reading
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How to approach enterprise social software for hybrid work
Enterprise social software can help organizations build communities to support employee engagement in the hybrid workplace. But IT leaders need to weigh how to manage communities. Continue Reading
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UC hybrid models reap benefits but require good planning
Hybrid unified communications is getting more attention as remote working becomes standard at many organizations. But be sure to understand how applications are being delivered. Continue Reading
Problem Solve UC strategy Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How UC flexibility can overcome hybrid workplace challenges
Hybrid workplaces present unique challenges for every organization. But adapting UC technology and company culture can help organizations address certain obstacles. Continue Reading
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Legacy UC infrastructure issues hamstring remote work demand
Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading
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What role do legacy UC devices play in a cloud migration?
Migrating to UCaaS doesn't mean organizations need to leave legacy hardware behind. But organizations must ensure UC devices are compatible with cloud provider platforms. Continue Reading