UC strategy
Unified communications success relies on more than technology. End-user adoption is paramount for a successful rollout. Learn how to build a successful UC strategy that encompasses technology, training, staffing and culture.
New & Notable
UC strategy News
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March 14, 2022
14
Mar'22
Everything Enterprise Connect 2022: News, trends and insights
This guide gathers the latest news, trends and analysis from one of the largest conferences focused on the enterprise communications and collaboration market.
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November 22, 2021
22
Nov'21
Apple self-service repair unlikely to help businesses
Experts believe small and medium-size businesses will continue using repair shops to fix Apple iPhones and Macs to avoid breaking and replacing the hardware.
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March 10, 2020
10
Mar'20
Chang takes leave from Cisco collaboration unit amid reorganization
Amy Chang, head of the Cisco collaboration division, is on temporary leave from the company. Cisco is in the midst of a broad reorganization.
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February 14, 2020
14
Feb'20
Cisco collaboration revenue takes hit to start 2020
Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.
UC strategy Get Started
Bring yourself up to speed with our introductory content
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How to plan a hybrid conference room setup
Conference rooms need to evolve as employees demand the same rich virtual meeting experience they have on desktop. Learn how to approach a hybrid conference room setup. Continue Reading
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The difference between a traditional and hybrid meeting room
Hybrid meeting rooms differ from traditional rooms that focused on in-person attendees. Learn the challenges facing large and small rooms in supporting hybrid meetings. Continue Reading
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What's the difference between speech and voice recognition?
It's easy to be confused about the difference between speech and voice recognition. Each has a specific role to play in business collaboration and contact centers. Continue Reading
Evaluate UC strategy Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Virtual whiteboard vs. ideation system: Which is best for you?
Digital whiteboards are useful when tackling short-term needs, but a full-featured ideation system might be the best option for more sophisticated and mission-critical projects. Continue Reading
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How do you measure ROI for virtual events?
Businesses and industries are using virtual events to reach customers. Determining ROI of these events isn't as easy as it was for physical conferences, but it can be done. Continue Reading
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Room video conferencing interoperability critical for hybrid work
Vendors are beginning to take solid steps to make sure their video conferencing apps are interoperable with whatever meeting apps employees want to use. Continue Reading
Manage UC strategy
Learn to apply best practices and optimize your operations.
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Hybrid meeting best practices emphasize engagement
In this book excerpt from 'Suddenly Hybrid,' learn about some hybrid meeting best practices that support engagement, regardless of where attendees are located. Continue Reading
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Effective hybrid meetings require training, equity, best practices
Authors Karin M. Reed and Joseph A. Allen discuss the need for proper training and best practices to support inclusive and effective hybrid meetings. Continue Reading
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Rethinking asynchronous communication in remote work
Remote work carries different expectations for communication. Learn how to shift to asynchronous communication to create more equitable collaboration among remote employees. Continue Reading
Problem Solve UC strategy Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How UC flexibility can overcome hybrid workplace challenges
Hybrid workplaces present unique challenges for every organization. But adapting UC technology and company culture can help organizations address certain obstacles. Continue Reading
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Legacy UC infrastructure issues hamstring remote work demand
Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading
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What role do legacy UC devices play in a cloud migration?
Migrating to UCaaS doesn't mean organizations need to leave legacy hardware behind. But organizations must ensure UC devices are compatible with cloud provider platforms. Continue Reading