UC strategy
Unified communications success relies on more than technology. End-user adoption is paramount for a successful rollout. Learn how to build a successful UC strategy that encompasses technology, training, staffing and culture.
Top Stories
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Tip
24 Sep 2025
Redesigning workspaces for the return to office
As more employees begin to trickle back to the office, it's time for companies to reassess their workspace and meeting room strategies to serve both in-office and remote workers. Continue Reading
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Feature
15 Sep 2025
Avaya, Mitel bet on hybrid on-premises unified communications
Avaya and Mitel's restructuring does not spell the end of on-premises unified communications. Hybrid models remain key for many organizations. Continue Reading
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Answer
07 Feb 2014
How do media servers differ from media gateways?
Expert Carrie Higbie explains how media servers differ from media gateways and how media servers are useful in video and voice environments. Continue Reading
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Answer
09 Jan 2014
How does a volts direct current signal relate to telecom?
Expert Matt Brunk explains how a volts direct current signal is used in telecommunications. Continue Reading
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Answer
04 Nov 2013
What is a UC client?
What do vendors mean when they refer to a UC client? Learn what a UC client is and how it is used. Continue Reading
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Tip
11 Nov 2010
The truth about five nines availability in unified communications networks
Five nines availability is attainable with traditional telecommunications networks, but is it attainable with a unified communications network? This tip explains how to calculate availability and how it relates to unified communications software and hardware. Learn what is required to achieve five nines availability and how it translates to downtime. Continue Reading
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Feature
17 Oct 2008
Identifying issues in a multi-site Cisco UC deployment
Deploying Cisco Unified Communications Manager between multiple sites requires an appropriate dial plan, appropriate bandwidth, a quality of service (QoS) implementation and a design that can survive IP WAN failures. This chapter will explain the issues that can arise in a multisite Cisco UC Manager deployment, and recommend specific solutions. Continue Reading