UC strategy
Unified communications success relies on more than technology. End-user adoption is paramount for a successful rollout. Learn how to build a successful UC strategy that encompasses technology, training, staffing and culture.
Top Stories
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Quiz
05 Sep 2025
Test your knowledge of E911 compliance requirements
Compliance with E911 regulations must be a core part of an organization's phone system strategy. Take this quiz to see how well you know E911 compliance requirements. Continue Reading
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Tip
03 Sep 2025
Gen Z communication reshapes UC buying decisions
The entry of Gen Z into the workplace changes how employees communicate and collaborate. How IT leaders buy and deploy UC tools needs to change as well. Continue Reading
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Answer
04 Nov 2013
What is a UC client?
What do vendors mean when they refer to a UC client? Learn what a UC client is and how it is used. Continue Reading
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Tip
11 Nov 2010
The truth about five nines availability in unified communications networks
Five nines availability is attainable with traditional telecommunications networks, but is it attainable with a unified communications network? This tip explains how to calculate availability and how it relates to unified communications software and hardware. Learn what is required to achieve five nines availability and how it translates to downtime. Continue Reading
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Feature
17 Oct 2008
Identifying issues in a multi-site Cisco UC deployment
Deploying Cisco Unified Communications Manager between multiple sites requires an appropriate dial plan, appropriate bandwidth, a quality of service (QoS) implementation and a design that can survive IP WAN failures. This chapter will explain the issues that can arise in a multisite Cisco UC Manager deployment, and recommend specific solutions. Continue Reading