Video conferencing and visual collaboration
Video conferencing and visual collaboration incorporate several elements of hardware and software for conference rooms, desktops and remote workers. Businesses of all sizes need to keep up on the evolving video conferencing market to evaluate the latest trends and innovations to find the systems best suited to their needs.
Top Stories
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Tip
22 May 2025
The difference between Zoom Meetings and Zoom Webinars
The key differences between Zoom Meetings and Zoom Webinars are attendee size and participation. Compare the two apps to learn which is best for your engagement needs. Continue Reading
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Answer
12 May 2025
The difference between a traditional and hybrid meeting room
The old meeting room is gone for good. Companies need to employ technology that permits all of their workers to collaborate, whether they are at home, in the office or on the road. Continue Reading
Download: Video Conferencing Evaluation Guide Includes Research, Peer Reviews
Zoom, GoToMeeting, Skype for Business, and two more video conferencing tools are reviewed by your peers in our new 35-page evaluation guide. Get an expert overview of the types of video conferencing tools, as well as bandwidth and interoperability requirements you need to be aware of before you make your purchase.
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Answer
12 May 2025
The difference between a traditional and hybrid meeting room
The old meeting room is gone for good. Companies need to employ technology that permits all of their workers to collaborate, whether they are at home, in the office or on the road. Continue Reading
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Tip
05 May 2025
5 steps to address hybrid meeting equity
Taking the steps necessary to ensure that employees can attend meetings, regardless of location, takes time, but new tools can help to ensure everyone is communicating effectively. Continue Reading
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Tip
02 May 2025
Hybrid meeting technology helps AV teams address equity
Ensuring remote and in-office workers share the same meeting experience is a constant challenge. Vendors are helping companies solve this video equity problem. Continue Reading
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Answer
28 Apr 2025
What is a hybrid meeting?
Hybrid work is here for good. Making sure remote and in-office workers have the same meeting experience is a challenge, but the benefits of hybrid meetings can't be dismissed. Continue Reading
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Answer
22 Apr 2025
How to record Zoom breakout rooms
Zoom doesn't make it easy to record a breakout room, but it can be done with a few extra tweaks. Learn the steps to enable breakout room recording and boost the meeting experience. Continue Reading
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Conference Coverage
18 Apr 2025
Everything Enterprise Connect 2025: News, trends and insights
Check out the latest news and analysis from Enterprise Connect, the largest enterprise communications, CX and collaboration events in North America. Continue Reading
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Opinion
16 Apr 2025
AI and video conferencing come together at Enterprise Connect
While AI seemed like the star of the show at Enterprise Connect, video is still a key technology for UC buyers. Explore the top video trends from the conference. Continue Reading
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Answer
26 Mar 2025
What is the difference between Zoom Meetings and Zoom Rooms?
For some users, Zoom Meetings is all they need; others may opt for Zoom Rooms. Learn about the features each service provides and the supported use cases. Continue Reading
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Answer
25 Mar 2025
Where do Zoom recordings go? How to find, access, and manage them
Depending on your initial settings, Zoom recordings can be found locally on your computer or in the Zoom cloud. Find out how to navigate the Zoom recordings menu. Continue Reading
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News
17 Mar 2025
Microsoft takes Teams Phone to Dynamics 365 Contact Center
Microsoft's updates for Teams Phone include Dynamics 365 Contact Center integration and Copilot features to improve customer service. Continue Reading
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News
17 Mar 2025
Zoom advances AI Companion with agentic AI
Zoom's AI Companion improvements include automated tasks, better action item detection and real-time note taking. The new features will be launched in stages through mid-2025. Continue Reading
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Answer
19 Feb 2025
How to record Zoom meetings with OBS
By using Open Broadcaster Software to record Zoom meetings, companies can take advantage of more advanced features, such as live editing and live streaming. Continue Reading
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Tip
30 Dec 2024
8 AI meeting assistants to consider in 2025
AI meeting assistants now come packed with powerful features to improve employee productivity and meeting workflows. So, which AI tool is best for your organization? Continue Reading
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Tip
20 Dec 2024
5 key video conferencing trends to watch in 2025
From personal assistants to meeting summaries, AI will redefine video conferencing over the next year. Check out the top trends driving the market in 2025. Continue Reading
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Tip
12 Nov 2024
What do huddle rooms look like in a post-pandemic workplace?
Huddle room hype has waned, but it helped promote the concept of simplifying video in the workplace. Now, organizations could consider a video everywhere strategy. Continue Reading
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Definition
03 Sep 2024
What is Google Glass?
Google Glass was a wearable, voice and motion-controlled Android device that resembled a pair of eyeglasses and displayed information directly in the user's field of vision. It was discontinued in March 2023. Continue Reading
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Definition
23 Aug 2024
What is podcasting?
Podcasting is the preparation and distribution of digital audio files to the computers of subscribed users using Really Simple Syndication (RSS) feeds. Continue Reading
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Definition
14 Aug 2024
What is virtual reality? How it's used and how it will evolve
Virtual reality, or VR, is a simulated three-dimensional (3D) environment that lets users explore and interact with a virtual surrounding in a way that approximates reality, as it's perceived through the users' senses. Continue Reading
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Definition
06 Aug 2024
What is telephony?
Telephony is technology associated with interactive communication between two or more physically distant parties using the electronic transmission of data. Continue Reading
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Definition
28 May 2024
telepresence robot
A telepresence robot is a robotic device that enables a user to maintain a virtual presence in a remote location. Continue Reading
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News
14 May 2024
Google readies Gemini for Workspace, adds AI 'Teammate'
Google will roll out new GenAI in Gmail and Docs first and then other apps throughout the year. In 2025, Google plans to introduce an AI-powered assistant named Teammate. Continue Reading
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Tip
13 May 2024
5 tips for inclusive hybrid meetings
For successful hybrid meeting collaboration, businesses need to empower remote and on-site employees with a full suite of features and high-quality gear. Continue Reading
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Definition
29 Apr 2024
interactive whiteboard
An interactive whiteboard, commonly known as a 'smartboard,' is an advanced display tool that operates interactively, either directly or through other devices, serving as a technological advancement over traditional whiteboards. Continue Reading
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Definition
12 Apr 2024
Microsoft Teams
Microsoft Teams is cloud-based team collaboration software that offers core capabilities, including business messaging, calling, video meetings and file sharing. Continue Reading
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Feature
11 Apr 2024
4 common problems with hybrid meetings and how to fix them
Hybrid meetings can be hamstrung by technical and nontechnical challenges. Learn how to address common hybrid meeting problems to support attendees, no matter how they participate. Continue Reading
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News
09 Apr 2024
Google adds generative AI, video creation to Workspace
The tech giant strengthened its workplace productivity and collaboration platform with new artificial intelligence capabilities and the ability to create videos. Continue Reading
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News
09 Apr 2024
Google releases GenAI Creative Agent for designers, marketers
Google plants its stake in the marketing and advertising vertical with a bot tuned to help creatives craft campaigns, storyboards, images and text with generative AI. Continue Reading
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News
28 Mar 2024
Avaya simplifies contact center line, inks Zoom partnership
Zoom to work natively in Avaya hardware-software work collaboration environments; Avaya revamps contact center lineup to reflect changing CX landscape. Continue Reading
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News
27 Mar 2024
Zoom spreads AI across collaboration services
Zoom's new AI-powered Workplace enters a market in which enterprises worry about the loss of data control in AI applications spreading across collaboration platforms. Continue Reading
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Tip
27 Mar 2024
Teams Rooms vs. Zoom Rooms: What's the difference?
Both Teams Rooms and Zoom Rooms offer compelling video conferencing services, but there are important distinctions between the two. Continue Reading
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News
26 Mar 2024
Cisco releases Webex AI Assistant for office, contact center
Cisco brings AI Assistant for Webex to Enterprise Connect. Analysts break down the timing and potential for the new features available for office collaboration and contact center. Continue Reading
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Feature
22 Mar 2024
What is the metaverse? An explanation and in-depth guide
The metaverse reached the peak of hype and has been left for dead, but make no mistake, the technologies that will power this 3D internet are firing on all cylinders. Continue Reading
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Definition
01 Mar 2024
3D (three dimensions or three dimensional)
3D, or three dimensional, refers to the three spatial dimensions of width, height and depth. Continue Reading
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Feature
29 Feb 2024
6 workplace benefits of immersive learning with AR and VR
AR and VR have the potential to enhance workplace learning programs. Learn how both employees and organizations can benefit from immersive learning with AR and VR. Continue Reading
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Feature
24 Jan 2024
The latest video conferencing standards and protocols
A new crop of video conferencing standards could help boost performance, but not every standard will be adopted by every vendor. Continue Reading
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Definition
22 Jan 2024
720p
720p is a high-definition (HD) display standard used to describe the resolution of a television or computer display that measures 1280 x 720 pixels. As such, each complete raster in the display's image has 1280 vertical lines and 720 horizontal lines. Continue Reading
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Definition
22 Jan 2024
3D mesh
): A 3D mesh is the structural build of a three-dimensional model consisting of polygons. 3D meshes use reference points in X, Y and Z axes to define shapes with height, width and depth. Continue Reading
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Feature
06 Dec 2023
Stepping into the collaborative workplace in virtual reality
Some see immersive, 3D collaboration spaces as an upgrade from video conferencing because they offer better opportunities for socializing, brainstorming, onboarding and training. Continue Reading
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News
16 Nov 2023
Microsoft adds AI tools for Copilot in Teams, collaboration
New generative AI capabilities enhance real-time meeting notetaking by identifying each speaker and enabling users to convert meeting discussion points into whiteboard formats. Continue Reading
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Definition
13 Nov 2023
OLED TV (organic light-emitting diode television)
An OLED TV (organic light-emitting diode television) is a type of display technology that uses OLEDs to render images on the panels used for TV screens. Continue Reading
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Definition
16 Oct 2023
smart TV
A smart TV is a television that includes an internal processor and onboard storage and enables internet connectivity, similar to a smartphone or personal computer. Continue Reading
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News
03 Oct 2023
Zoom expands workspace offerings with AI-supported Zoom Docs
The videoconferencing vendor unveiled a document creation product that features AI Companion and content organization components to build layouts and workflows and manage data. Continue Reading
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Tip
22 Sep 2023
Choose between Microsoft Teams vs. Zoom for conference needs
Weigh the pros and cons of Microsoft Teams vs. Zoom, and focus on ease of use, pricing, market share, video and telephony capabilities, and security requirements. Continue Reading
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Definition
18 Sep 2023
FaceTime
FaceTime is a proprietary video and audio calling service developed by Apple Inc., primarily used on iOS, iPadOS and macOS devices. Continue Reading
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News
06 Sep 2023
Zoom releases its AI Companion and unveils new tools
The video conferencing vendor released a virtual assistant to let users summarize meetings and draft messages, and new meeting tools for help before, during and after the call. Continue Reading
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Definition
23 Aug 2023
video streaming service
A video streaming service is an on-demand online entertainment source for TV shows, movies and other streaming media. Continue Reading
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Definition
04 Aug 2023
virtual reality sickness (VR motion sickness)
Virtual reality sickness (VR motion sickness) is the physical discomfort that occurs when an end user's brain receives conflicting signals about self-movement in a digital environment. Continue Reading
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Tip
28 Jul 2023
How to calculate video conferencing bandwidth requirements
Image motion, frame rates and screen resolution often dictate video conferencing bandwidth requirements. Learn four steps to address remote and office video call bandwidth needs. Continue Reading
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Feature
17 Jul 2023
Weigh video conferencing sustainability benefits and challenges
Video conferencing sustainability is about more than reducing travel. Learn the role video technology can play in ESG goals, as well as potential environmental drawbacks. Continue Reading
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News
13 Jul 2023
Hybrid workplaces need accessible, integrable UC platforms
Users want videoconferencing to interoperate with on-site hardware, virtual whiteboards that integrate into workflows and design platforms that are accessible to all contributors. Continue Reading
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Tip
11 Jul 2023
3 video conferencing best practices to improve meetings
Hybrid work means that video meetings are here to stay. Organizations need to plan to ensure their video conferences are as effective as possible. Continue Reading
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Tip
29 Jun 2023
3 steps for an effective corporate video strategy
A video-first business goes beyond conferencing to support productive employees, streamlined workflows and new creative perspectives. Continue Reading
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News
27 Jun 2023
Zoom Rooms' Intelligent Director follows in-room users
The vendor's AI-backed tool uses multiple cameras to capture in-office users' best angles and present them onscreen to boost facetime between participants. Continue Reading
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News
22 Jun 2023
Cisco acquires Accedian for Network Assurance portfolio
Cisco expects Accedian to bolster its Network Assurance portfolio for service providers. The product line provides network troubleshooting, root-cause analysis, and remediation. Continue Reading
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News
08 Jun 2023
Cisco generative AI heads to Security Cloud, Webex
Cisco plans to release generative AI features in the Webex platform and Security Cloud this year. Together, the products tighten security for remote workers. Continue Reading
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Feature
05 Jun 2023
Explore UCaaS architecture options and when to choose them
The first step to a UCaaS migration is choosing the deployment architecture. Learn how to choose which UCaaS architecture best suits your organization's needs. Continue Reading
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News
24 May 2023
Whiteboard collaboration app Miro to get generative AI tools
The online workspace vendor's generative AI tool will bring instant summarization, code translation, template building, idea clustering and image creation to virtual coworking. Continue Reading
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News
19 May 2023
Collaboration app Stormboard brings AI to virtual whiteboard
Harnessing advanced machine learning and natural language processing, online collaboration vendor Stormboard launches StormAI to help teams share and organize ideas faster. Continue Reading
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Answer
03 May 2023
Telepresence vs. video conferencing: What's the difference?
Though seemingly similar in concept, telepresence and video conferencing have different approaches to virtual meetings. Continue Reading
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Tip
28 Apr 2023
5 steps to achieve UC network modernization for hybrid work
The shift to hybrid work is putting new demands on the unified communications network infrastructure. Split tunneling and an enterprise CDN are two ways to meet those needs. Continue Reading
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Definition
24 Apr 2023
keystone jack
A keystone jack is a female connector used in audio, video and data communications. It serves as a receptacle for a matching plug, which is a male connector of the same type as the jack. Continue Reading
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News
19 Apr 2023
Atlassian unveils generative AI-backed tools for Confluence
The collaboration software vendor incorporated a virtual assistant supported by OpenAI technology to summarize meetings and draft tweets in Confluence, its collaboration space. Continue Reading
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News
12 Apr 2023
Cisco provides extra-secure Webex for U.S. government
Cisco will provide a higher-security cloud-based unified communications platform for U.S. national security and defense personnel to monitor classified data, starting in 2024. Continue Reading
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Tip
11 Apr 2023
3 common video conferencing problems and how to solve them
Employees have grown more skilled with video over the last few years. But video problems still plague meetings today. Learn how to address the most common challenges. Continue Reading
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Definition
11 Apr 2023
HDTV (high-definition television)
HDTV (high-definition television) is a television display technology that provides picture quality similar to 35 mm movies with sound quality similar to that of a compact disc. Continue Reading
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Answer
31 Mar 2023
How to use Webex with OBS to enhance meetings
As the working world shifts to hybrid, companies look for ways to improve virtual meetings. OBS facilitates this by providing enhancements to video calls for Webex users. Continue Reading
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News
30 Mar 2023
IT pros face hybrid work technology challenges
Enterprises need specialized video conferencing equipment for office spaces that are usually empty to accommodate both in-office and remote participants during meetings. Continue Reading
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News
28 Mar 2023
Microsoft updates Teams for faster online collaboration
The tech giant's popular collaboration platform gets new features including enabled multi-tenant accounts, QR code sign-in for hot desking and interoperability with Cisco devices. Continue Reading
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Feature
28 Mar 2023
Meeting room hardware supports hybrid employee experience
Meeting room hardware must evolve to support the hybrid employee experience. Meeting Owl 3 and Owl Bar are two devices aiming to create a more equitable meeting experience. Continue Reading
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News
27 Mar 2023
Zoom to boost Zoom IQ with generative AI-backed capabilities
The videoconferencing platform's new Open AI-backed tool will provide email writing suggestions. More updated tools include a chat composer and meeting summarizer. Continue Reading
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News
21 Mar 2023
Vonage's API tools embed video and add bulk messaging
Vonage drops an embedded video conferencing tool that can live on any platform and a mass communication tool to let enterprises customize messages at scale. Continue Reading
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News
14 Mar 2023
Google embeds generative AI features in cloud and Workspace
The tech giant's new API enables enterprises to scale and adopt models without their data becoming part of the training ground for large language models, the vendor said. Continue Reading
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Feature
09 Mar 2023
Cisco hybrid work bundle enhances employee experience
This series of UC blogs examines Cisco's hybrid work bundle, Neat's new Neat Pulse offering and how Zoho Workplace increases work productivity. Continue Reading
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News
02 Mar 2023
Microsoft Teams AI updates for chat, Rooms Pro Management
The tech giant's $10 billion investment in OpenAI brings AI-supported updates to its basic Teams offering, on top of features supported by GPT-3.5 to Microsoft Teams Premium. Continue Reading
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News
09 Feb 2023
Microsoft boosts Teams Premium tools with OpenAI's GPT-3.5
Microsoft leverages OpenAI's large language model in Teams Premium to draw meaningful information from recorded meetings. More AI features are on the roadmap. Continue Reading
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News
07 Feb 2023
Zoom lays off 15% of its workforce, cuts executive salaries
Zoom cuts 1,300 jobs due to the current economic downturn, saying it can no longer support the number of workers it hired during the pandemic. It also cut executive salaries. Continue Reading
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Answer
07 Feb 2023
Comparing visual collaboration and ideation for productivity
Visual collaboration and ideation each play a specific and significant role in increasing worker productivity, while also working toward growing today's market. Continue Reading
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News
03 Feb 2023
New Teams Rooms features aim to streamline user control
Microsoft's latest changes to Teams Rooms include easier access to its most-used buttons, a scroll-through calendar preview and more ambient theme background display options. Continue Reading
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Definition
01 Feb 2023
digital television (DTV)
Digital television (DTV) is the transmission of television signals using a digital broadcast format rather than conventional analog methods. Continue Reading
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News
31 Jan 2023
Zoom adds chatbot virtual assistant to CCaaS offering
The Zoom chatbot uses conversational language and proprietary AI to assist people calling Zoom's contact center as a service. Zoom launched its CCaaS last year. Continue Reading
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Definition
30 Jan 2023
AV (audio/video)
AV, an abbreviation for audio/video, is frequently used as a generic term for the audio and video components and capabilities in home entertainment systems and related product descriptions and reviews. Continue Reading
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Feature
11 Jan 2023
Top UC and collaboration news of 2022 highlights 4 key trends
Review the 2022 UC and collaboration news highlights to learn about the trends that drove the market, and discover how these trends will influence the market in 2023. Continue Reading
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Definition
14 Dec 2022
e-ticket (electronic ticket)
An e-ticket (electronic ticket) is a paperless electronic document used for ticketing purposes, such as airfare or concert admission. Continue Reading
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Definition
05 Dec 2022
soap opera effect (motion interpolation)
The soap opera effect is the colloquial name for a visual effect caused by motion interpolation on television sets that some people find undesirable. Continue Reading
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Tip
18 Nov 2022
How to approach a Webex-Teams integration and make it work
Cisco and Microsoft are finally breaking down the interoperability barriers between Webex and Teams apps. Companies will be able to soon reap the benefits. Continue Reading
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Definition
18 Nov 2022
capacitive touchscreen
A capacitive touchscreen is a control display that uses the conductive touch of a human finger or a specialized input device for input and control. Continue Reading
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Definition
14 Nov 2022
4K video resolution
4K video resolution is high-definition (HD) video that has four times the resolution of 1080p HD video. Continue Reading
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News
09 Nov 2022
Zoom video, UCaaS offerings draw closer to Teams, Webex
Zoom introduced a slew of features for its UCaaS platform at Zoomtopia, including mail and calendar services and an informal virtual meeting place called Spots. Continue Reading
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News
26 Oct 2022
Cisco adds more Webex-Teams integration for hybrid work
Cisco Webex users now have more hybrid work features, including a new whiteboard and integration with Teams, iPhone and iPad cameras. Continue Reading
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Answer
26 Oct 2022
How asynchronous video communication boosts remote work
When it's time to share information with colleagues, a full-blown video conference isn't always necessary. Maybe an app like TikTok could help. Continue Reading
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Definition
25 Oct 2022
digital video
Digital video is audio/visual content in a binary format, with information presented as a sequence of digital data rather than in a continuous signal as analog information is. Continue Reading
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Tip
21 Oct 2022
Balancing remote work privacy vs. productivity monitoring
Weighing employee productivity monitoring against remote workers' privacy is a serious issue that requires protecting personal and corporate data and setting the right policies. Continue Reading
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News
12 Oct 2022
Microsoft introduces premium add-on for Teams meetings
Microsoft plans to release the Teams Premium add-on in February but won't launch advanced AI capabilities until later in the year. The company hasn't released pricing. Continue Reading
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News
12 Oct 2022
Google opens Workspace apps to developers
Google has introduced APIs and an SDK for third-party software integrations with Workspace apps. The company also unveiled enhancements to the productivity suite. Continue Reading
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Definition
11 Oct 2022
on-screen display (OSD)
An on-screen display (OSD) is a control panel superimposed on a computer monitor, mobile device, television screen or another electronic device display that enables users to select viewing options and/or adjust components of the display, such as brightness, contrast, and horizontal and vertical positioning. Continue Reading
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Feature
05 Oct 2022
Desktop video conferencing hardware now built for hybrid work
Desktop video hardware offers organizations hybrid work benefits, including high-quality video for home workers and simplified IT management. But getting buy-in can be a challenge. Continue Reading
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Definition
04 Oct 2022
non-interlaced display
A non-interlaced display is a screen display in which the lines are scanned progressively from the top to the bottom of the screen. Continue Reading
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Feature
29 Sep 2022
Microsoft Loop crosses information silos in 365
Microsoft plans to release Loop this year as the long-awaited information-sharing tool across 365 apps. The software reduces the time spent searching for vital data. Continue Reading
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News
20 Sep 2022
Slack Canvas helps tame information overload in chat
Slack chat can bury vital knowledge under a flood of new messages. The company said its Canvas tool will let workers pull out, save and collaborate on specific material. Continue Reading