Video conferencing and visual collaboration
Video conferencing and visual collaboration incorporate several elements of hardware and software for conference rooms, desktops and remote workers. Businesses of all sizes need to keep up on the evolving video conferencing market to evaluate the latest trends and innovations to find the systems best suited to their needs.
Top Stories
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Feature
06 Dec 2023
Stepping into the collaborative workplace in virtual reality
Some see immersive, 3D collaboration spaces as an upgrade from video conferencing because they offer better opportunities for socializing, brainstorming, onboarding and training. Continue Reading
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News
16 Nov 2023
Microsoft adds AI tools for Copilot in Teams, collaboration
New generative AI capabilities enhance real-time meeting notetaking by identifying each speaker and enabling users to convert meeting discussion points into whiteboard formats. Continue Reading
Download: Video Conferencing Evaluation Guide Includes Research, Peer Reviews
Zoom, GoToMeeting, Skype for Business, and two more video conferencing tools are reviewed by your peers in our new 35-page evaluation guide. Get an expert overview of the types of video conferencing tools, as well as bandwidth and interoperability requirements you need to be aware of before you make your purchase.
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News
28 Aug 2020
Lifesize to buy Kaptivo, eyes other acquisitions
Lifesize's Kaptivo acquisition would expand its collaboration capabilities. The video conferencing company said IP telephony or messaging could be a part of future deals. Continue Reading
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News
27 Aug 2020
Cisco seeks better voice quality with BabbleLabs buy
Cisco acquires California-based BabbleLabs to enhance Webex voice quality through better noise suppression, a feature already used by competitors Google and Microsoft. Continue Reading
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News
25 Aug 2020
Zoom outage blamed on application bug
In a statement released late Monday night, Zoom apologized to customers and said it was focused on scaling the cloud technology behind the video conferencing service. Continue Reading
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News
20 Aug 2020
Ex-TiVo head Shull may be the fresh face Poly needs
Poly chooses ex-TiVo exec Dave Shull for CEO, a move some UC analysts say will bring a fresh perspective to the company. Others are less enthusiastic. Continue Reading
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Answer
17 Aug 2020
How should companies manage huddle room size amid COVID?
Companies are being forced to rethink huddle room size guidelines as they begin to plan how employees will be able to work together. Find out how technology can help. Continue Reading
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News
16 Jul 2020
Zoom and DTEN to release home video conferencing device
DTEN plans to release an all-in-one device for Zoom video conferencing at home. Continue Reading
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Feature
14 Jul 2020
New enterprise video strategy must go beyond meetings
Workflows have grown increasingly digital, and video is necessary to support these changes. Learn how organizations are retooling video strategies to support new use cases. Continue Reading
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News
09 Jul 2020
Microsoft Teams to get 7x7 video layout by late August
Following months of user uproar, Microsoft Teams will get a 7x7 video layout by the end of August. Continue Reading
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News
02 Jul 2020
Microsoft-Cisco video interoperability delayed until later in 2020
Microsoft and Cisco said a long-awaited integration between their video conferencing room systems, originally slated to launch in early 2020, is still on track for release this year. Continue Reading
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Tip
01 Jul 2020
Businesses replacing phone calls with video meeting platforms
Organizations are dropping their audio conferencing services in favor of video meeting platforms as they consolidate overlapping features and seek integrated communications. Continue Reading
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Feature
25 Jun 2020
Compare 11 leading cloud-based video conferencing tools
Discover the top video conferencing tools with this detailed download that compares and contrasts the leading contenders in the cloud-based market today. Continue Reading
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Feature
24 Jun 2020
AV integrators resolute amid changing market trends
The AV market is undergoing a transformation due to COVID-19 and growing UC adoption. AV integrators still have an important role to play in a changing workplace. Continue Reading
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News
24 Jun 2020
Free end-to-end Zoom encryption alters competitive climate
Zoom's impending release of end-to-end encryption will pressure competitors to follow suit. Continue Reading
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News
18 Jun 2020
Webex to get virtual backgrounds, video breakouts this summer
Cisco will soon add virtual backgrounds on the desktop version of Webex, along with other features that will bring the platform more on par with Zoom. Continue Reading
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Tip
17 Jun 2020
Post-pandemic world calls for new video conferencing strategy
The physical room may no longer be where business meetings take place, even post-pandemic. A new video conferencing strategy is required if companies are to remain productive. Continue Reading
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Feature
05 Jun 2020
Large group WebRTC meetings require managing CPU usage
In this roundup of UC blogs, analysts discuss how to address CPU challenges with large group WebRTC meetings, lessons learned from remote collaboration and changing business models. Continue Reading
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News
03 Jun 2020
Crestron, Logitech release Zoom video system for home
Crestron and Logitech have launched a new product for Zoom video conferencing at home. Continue Reading
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News
29 May 2020
Zoom faces challenges in implementing end-to-end encryption
Zoom has released a draft plan to enable end-to-end encryption in four phases. The company has not said when it will launch. Continue Reading
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News
28 May 2020
Microsoft, Cisco chase Zoom on virtual breakout rooms
Zoom is once again out ahead on features with its support for virtual breakout rooms. Microsoft and Cisco are trying to catch up. Continue Reading
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Answer
27 May 2020
Do you really need 4K video resolution in the enterprise?
Organizations may not need 4K video resolution today, but it might be a good idea to prepare your infrastructure to support the higher-resolution format for tomorrow's demands. Continue Reading
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News
22 May 2020
Facebook to launch Workplace Rooms in challenge to Zoom
Workplace Rooms, a new video conferencing service for Facebook's business customers, falls short of competitors on features. Continue Reading
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Answer
19 May 2020
Microsoft Teams vs. Zoom: Can Teams replace Zoom?
Organizations weighing Microsoft Teams vs. Zoom conferencing must consider the long-term licensing costs, collaboration features and UX of the services. Continue Reading
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News
15 May 2020
Microsoft acquisition of Metaswitch aimed at carrier UCaaS
Microsoft's acquisition of Metaswitch will provide carriers with the option of offering Metaswitch UCaaS through Azure. Metaswitch complements the recent Affirmed acquisition. Continue Reading
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Feature
14 May 2020
Slack and Zoom integration drives Skype's decline
In this roundup of UC blogs, analysts discuss how the Slack and Zoom integration are pushing Skype's decline, why vendors must look beyond video and team collaboration success factors. Continue Reading
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News
14 May 2020
Cisco looks to close gaps in Webex Teams video conferencing
Cisco Webex Teams still does not have all the same video conferencing features as Webex Meetings. Continue Reading
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Tip
08 May 2020
Increased remote work requires evaluating collaboration costs
Organizations taking advantage of free collaboration offerings during the pandemic must consider how collaboration costs will change as remote work continues. Continue Reading
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News
08 May 2020
Pandemic sparks new ideas for home collaboration devices
Vendors are looking to create new kinds of collaboration devices as businesses look to equip home workers with better communications gear. Continue Reading
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News
07 May 2020
Google fights back against Zoom with a free version of Meet
Google Meet is now free to all. But the video conferencing service still lacks essential features for business users. Continue Reading
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News
30 Apr 2020
Zoom could have far fewer users than previously reported
Zoom clarified its tally of 300 million participants counts users multiple times in some cases. The company also fixed a blog post that wrongly referred to participants as 'users.' Continue Reading
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News
23 Apr 2020
Zoom looks to give some users control of encryption keys
Zoom could soon give some customers control of encryption keys. The company is expected to announce more details in the coming weeks. Continue Reading
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Feature
22 Apr 2020
Video conferencing encryption comes into focus
With more people working from home and collaborating via online meetings, video conferencing security among vendors and users has been thrust into the spotlight. Continue Reading
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News
22 Apr 2020
Webex chases Zoom, Microsoft Teams on virtual backgrounds
Cisco has promised users virtual backgrounds are coming to the Webex desktop app. Customers are calling for the feature that's already in the desktop versions of Zoom and Microsoft Teams. Continue Reading
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News
17 Apr 2020
Verizon to buy Zoom competitor BlueJeans
Verizon plans to acquire Zoom competitor BlueJeans for less than $500 million. The carrier wants to use the video conferencing technology to support telemedicine and remote learning. Continue Reading
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News
16 Apr 2020
With Zoom under fire, Microsoft rushes to boost Teams security
Microsoft is accelerating the launch of features meant to enhance Teams meeting security on the heels of widespread criticism of rival video conferencing provider Zoom. Continue Reading
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Video
14 Apr 2020
5 tips to get started with Zoom meetings for beginners
While online conferencing services can't fully replicate a face-to-face meeting, these Zoom tips can help employees make the most of their remote meetings. Continue Reading
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News
14 Apr 2020
Microsoft Teams to display 9 video panels, but users want more
Microsoft Teams will display as many as nine video feeds at once by early May. But some users say the change doesn't go far enough. Continue Reading
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Tip
10 Apr 2020
How to approach livestreaming bandwidth management
Livestreaming bandwidth management requirements will differ depending on whether organizations use a managed video service or take a DIY approach. Continue Reading
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News
09 Apr 2020
Lawsuits: Zoom misled users, investors on video encryption
New lawsuits allege Zoom misled users and investors by falsely claiming to use a more secure method of video encryption than it does. The suits also raise numerous other security and privacy concerns. Continue Reading
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News
08 Apr 2020
Microsoft Teams users want parity between webinars, meetings
The coronavirus pandemic appears to be increasing demands for feature parity between live events and meetings in Microsoft Teams. Continue Reading
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News
03 Apr 2020
RingCentral dials back Zoom partnership with video app launch
The launch of RingCentral's new video app, called RingCentral Video, is a sign the vendor's long-standing partnership with Zoom is winding down. Continue Reading
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Feature
02 Apr 2020
Video conferencing adoption surge highlights market trends
Amid the throes of coronavirus, organizations have relied on video collaboration. But, after the pandemic subsides, will businesses still use video as a fundamental workflow? Continue Reading
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News
31 Mar 2020
Zoom privacy: Vendor faces lawsuits over Facebook data-sharing
Two Zoom users are accusing the video conferencing company of sharing data with Facebook without permission. Zoom's privacy practices have come under increased scrutiny in recent weeks. Continue Reading
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News
27 Mar 2020
Businesses rethink conference room upgrades amid coronavirus
Conference room upgrades are largely on hold for now. Tech buyers say the coronavirus outbreak will change their priorities once employees return to the office. Continue Reading
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News
25 Mar 2020
Logitech webcams in short supply amid coronavirus pandemic
Logitech webcams and other cheap work-at-home devices are largely sold-out or on back order worldwide amid the coronavirus pandemic. Continue Reading
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News
20 Mar 2020
Coronavirus: Surge in remote work strains Zoom services
Some Zoom services are faltering under the pressure from a huge influx in remote workers. Service disruptions are up significantly so far in March. Continue Reading
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News
18 Mar 2020
Amid coronavirus, Microsoft Teams users balk at video stream limit
Users working from home due to the coronavirus outbreak are complaining that Microsoft Teams can't display more than four video feeds simultaneously. Continue Reading
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News
10 Mar 2020
Lifesize and Serenova merge to create expanded portfolio
Video conferencing hardware and software vendor Lifesize is merging with contact-center-as-a-service provider Serenova. Continue Reading
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Tip
10 Mar 2020
Evaluating video conference options: BYOC, kits, appliances
The varieties of video conferencing tools can be confusing. Let our expert help you gain clarity on how kits, appliances and bring-your-own-compute options work. Continue Reading
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Tip
09 Mar 2020
Video key to coronavirus business continuity planning
Coronavirus business continuity calls for video to support remote work mandates. Learn the benefits of video conferencing and best practices for video meetings among remote employees. Continue Reading
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News
06 Mar 2020
Coronavirus impact: Businesses forced to rely on video conferencing
Companies are missing opportunities to connect on a more personal level with customers and partners as the coronavirus outbreak forces them to rely more heavily on video conferencing. Continue Reading
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News
12 Feb 2020
Crestron and Logitech partner on AV system integration
A new partnership combines Logitech's video systems with Crestron's hardware and software for AV system integration. Continue Reading
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News
30 Jan 2020
Zoom Phone adds features to catch up with UCaaS leaders
Zoom Phone users are getting new ways to use the product with Zoom Meetings, as the vendor continues to build out its nascent UCaaS service. Continue Reading
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News
17 Jan 2020
Cisco Webex Edge for Devices links on-prem endpoints to cloud
With Webex Edge for Devices, companies can connect on-premises video endpoints to the cloud, unlocking features such as the Webex Assistant. Continue Reading
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Feature
09 Jan 2020
Live enterprise video streaming driving market disruption
Live broadcasts, user-created content and webinars are increasing in popularity. Learn what capabilities are shaping the way organizations approach enterprise video. Continue Reading
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Tip
06 Jan 2020
The top 6 CPaaS trends to track in 2022
The CPaaS market is evolving to address digital transformation demands as a result of COVID-19. Provider priorities in 2022 include increased scale and improved support for video. Continue Reading
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News
27 Nov 2019
Cisco cries foul over security flaw in Zoom Connector
A flaw in Zoom's gateway for managing third-party video devices left customers vulnerable to snooping. Cisco criticized the vendor for failing to use the proper APIs to design the service. Continue Reading
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Feature
19 Nov 2019
Microsoft, Cisco usher in new era of video conferencing interoperability
In this roundup of UC blogs, analysts discuss the future of video interoperability, Zoom's evolution in business communications and key announcements from Microsoft Ignite. Continue Reading
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News
15 Nov 2019
8x8 Video Meetings launches for free in challenge to Zoom
8x8 Video Meetings has launched as a free, stand-alone app. It will rival free versions of Zoom and GoToMeeting, as 8x8 looks to use the offering to funnel businesses into its UCaaS platform. Continue Reading
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News
14 Nov 2019
Amazon Chime gets integration with Dolby Voice Room
Amazon Chime now integrates with Dolby Voice Room, a hardware kit for small and midsize meeting rooms. It's Amazon Chime's first pre-integrated room system. Continue Reading
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News
05 Nov 2019
Microsoft, Cisco partner on cloud UC interoperability
Microsoft and Cisco unveiled an alliance this week for better interoperability between their cloud UC products. Continue Reading
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News
01 Nov 2019
Vonage Meetings rounds out vendor's cloud portfolio
A new video conferencing app, Vonage Meetings, will provide alternative to Amazon Chime for Vonage's cloud UC customers. Continue Reading
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Feature
18 Oct 2019
Understanding key video conferencing components
Video conferencing is an essential tool for working with a team. Use this glossary to determine which components of video conferencing are best for your business. Continue Reading
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News
17 Oct 2019
Zoom helps launch video conferencing hardware startup Neat
Neat will design video conferencing hardware exclusively for Zoom, which has invested in the startup and was involved in early discussions regarding its formation. Continue Reading
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News
17 Oct 2019
Zoom Phone takes center stage at Zoomtopia 2019
Zoom is increasingly positioning Zoom Phone as a core part of its portfolio and a service that every kind of business should consider. Continue Reading
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News
16 Oct 2019
Poly Studio X Series natively runs Zoom video app
The Poly Studio X Series will natively run the Zoom video app at launch, with additional partnerships with online meetings vendors planned in the coming months. Continue Reading
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Answer
14 Oct 2019
How are vendors innovating video conferencing features?
Now that video has matured, vendors are looking for new ways to innovate video conferencing features. Learn what new capabilities are likely to come to video conferencing. Continue Reading
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News
03 Oct 2019
BlueJeans Network to release add-on for meeting productivity
BlueJeans Network will release an add-on later this month to let users capture highlights during video meetings. Continue Reading
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News
01 Oct 2019
LogMeIn slashes GoToMeeting prices amid UI overhaul
LogMeIn cut GoToMeeting prices roughly in half for premium tiers and overhauled the video conferencing app's user interface to focus on video, rather than content sharing. Continue Reading
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Answer
23 Sep 2019
How do you craft an immersive video meeting experience?
Increasing focus for remote meetings is achieved through crafting an immersive meeting experience. Proper placement of technology such as audio and monitors can enhance immersion. Continue Reading
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Feature
20 Sep 2019
Gartner video conferencing Magic Quadrant highlights remote work
Video meetings are increasingly important as the workforce grows more distributed and joins meetings from personal devices, according to the 'Magic Quadrant for Meeting Solutions.' Continue Reading
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News
19 Sep 2019
8x8 Video Meetings replaces outdated offering in X Series
8x8 used its Jitsi acquisition to build a new video meetings platform based on WebRTC. The vendor also released in beta software to manage video endpoints in conference rooms. Continue Reading
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Blog Post
19 Sep 2019
Advanced huddle room technology improves experience
Fitting huddle rooms with audio and video isn't as simple as taking an offering meant for the boardroom and putting it in a smaller space. Due to their size, huddle rooms present a unique set of ... Continue Reading
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Tip
18 Sep 2019
Microsoft Teams Rooms system offers benefits, hardware concerns
Bringing Microsoft Teams to meeting rooms offers several collaboration benefits. But IT must carefully evaluate hardware options to get the most out of a Teams Rooms system. Continue Reading
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Feature
09 Aug 2019
Features of video conferencing evolve to meet demand
Enterprise video conferencing is an important collaboration tool for organizations. Increased demand for video has changed much about the features of video conferencing and its delivery. Continue Reading
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News
08 Aug 2019
Updates available for Lifesize video conferencing platform
New Lifesize updates include screen sharing in the mobile app, integration with G Suite and Office 365 calendars in the web and desktop apps, and new administrative controls. Continue Reading
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News
07 Aug 2019
Cisco to acquire Voicea for AI voice transcription in Webex
Cisco plans to acquire Voicea in order to integrate its AI voice transcription engine with Webex. Many competing video conferencing vendors support integrations with the startup. Continue Reading
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Feature
31 Jul 2019
Comparing video conferencing tools: Cisco, Microsoft and Zoom
Before selecting a video conferencing platform, it's important to consider how the product addresses user needs, integrations, pricing and licensing, and product support. Continue Reading
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Feature
25 Jul 2019
VaaS and USB video drive video conferencing market growth
As the video conferencing market continues to grow, smaller segments such as VaaS and USB video are gaining traction as organizations focus on scalability and cost reduction. Continue Reading
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News
24 Jul 2019
EtherLabs launches AI Slack integration for video calls, meetings
EtherMeet by EtherLabs combines AI, video conferencing and messaging platform Slack to enhance team collaboration, particularly for remote and long-distance employees. Continue Reading
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News
12 Jul 2019
Zoom security issues leave vendor scrambling
A researcher's report on a Zoom security vulnerability caused an uproar this week, ultimately forcing the video conferencing provider to apologize for its poor response to the issue. Continue Reading
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Tip
02 Jul 2019
Hybrid video conferencing architecture bridges on premises, cloud
Organizations that keep their video conferencing architecture on premises for investment or security reasons can gain the benefits of the cloud with a hybrid approach. Continue Reading
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News
01 Jul 2019
New Serendipity Labs streaming platform LINC launches
Serendipity Labs launched LINC to provide its users a virtual way to reach a global audience on any device through video streaming and content distribution. Continue Reading
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News
28 Jun 2019
Verizon to resell Zoom video conferencing to businesses
Verizon has struck a deal to resell Zoom video conferencing to small and midsize businesses. The telecommunications firm will target the enterprise market with Cisco Webex. Continue Reading
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Tip
27 Jun 2019
Maximize huddle room technology with collaboration metrics
Organizations should use collaboration metrics with their huddle room technology to measure employee productivity and the effectiveness of collaboration technologies. Continue Reading
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Quiz
20 Jun 2019
Are you ready to adopt cloud video conferencing?
Video is an important tool for enterprises looking to support dispersed employees. Take this quiz to see how much you know about cloud video conferencing. Continue Reading
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News
12 Jun 2019
BlueJeans Events, meetings mobile app receive upgrades
BlueJeans Network has launched user experience updates, among others, to its BlueJeans Events software, as well as the BlueJeans meetings mobile application. Continue Reading
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News
12 Jun 2019
GoToRoom video conferencing software adds Dolby Voice
LogMeIn Inc. and Dolby Laboratories have teamed up to bring Dolby Voice hardware to LogMeIn's GoToRoom video conferencing service software for businesses. Continue Reading
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News
06 Jun 2019
Users can now connect to Microsoft Teams rooms based on proximity
Users of Microsoft Teams can now connect to nearby meeting room systems through proximity-based pairing, a feature already supported in Cisco Webex. Continue Reading
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Tip
16 May 2019
AI in cameras adds innovation to enterprise video conferencing
Organizations that want to make the most of their meetings and develop new video use cases can turn to AI in cameras from cloud providers and video conferencing services. Continue Reading
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News
16 May 2019
Zoom Phone adds support for third-party calling services
Zoom Phone is now compatible with third-party calling services, and the product will launch in beta in the United Kingdom and Australia later this month. Continue Reading
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Tip
29 Apr 2019
What are the benefits and disadvantages of video conferencing today?
The advantages and disadvantages of video conferencing have evolved as video has become more accessible and affordable. Cultural changes have also influenced video adoption. Continue Reading
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News
18 Apr 2019
Zoom IPO demonstrates power of freemium pricing
The Zoom IPO on Thursday demonstrated the strength of the video collaboration market and validated the strategy of freemium pricing. Continue Reading
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News
17 Apr 2019
Cisco brings Webex controls to G Suite for business
A Webex add-on will give users the ability to manage the settings of Webex meetings within G Suite for business. It's the latest in a series of integrations between Cisco and Google. Continue Reading
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Feature
16 Apr 2019
Evolving workplace culture boosts importance of video conferencing
The rise of remote workers has shifted workplace culture to favor video conferencing adoption when looking to increase workflow productivity. Continue Reading
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Answer
16 Apr 2019
How are web conferencing and video conferencing different?
The differences in web conferencing vs. video conferencing have diminished over time. Learn how technology advancements have led to the convergence of these two tools. Continue Reading
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News
29 Mar 2019
PDP Gaming alleges Poly copied its logo
The gaming accessories company PDP Gaming has sued Poly in federal court, alleging the Plantronics-Polycom merger copied PDP's logo. Continue Reading
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News
22 Mar 2019
New Lifesize conferencing systems bring 4K video to huddle rooms
Lifesize's latest Icon video conferencing systems are designed to meet the challenges presented by smaller, ad hoc meeting spaces, like the huddle room. Continue Reading
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News
19 Mar 2019
Cisco enhances Webex Assistant with AI meeting, call controls
Cisco added new capabilities to the Webex Assistant that should make it easier to place calls and join meetings. The vendor plans to roll out additional AI features later this year. Continue Reading
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Tip
11 Mar 2019
8 best practices for adopting cloud video conferencing services
Ready to migrate to cloud video conferencing? Keep these eight best practices in mind to pick a service that employees will use so you can achieve adoption success. Continue Reading
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News
07 Mar 2019
New Avaya video devices target huddle rooms
Avaya released new video hardware for huddle rooms this week, while also announcing plans to rent certain Avaya video devices through a monthly subscription. Continue Reading