Video conferencing and visual collaboration
Video conferencing and visual collaboration incorporate several elements of hardware and software for conference rooms, desktops and remote workers. Businesses of all sizes need to keep up on the evolving video conferencing market to evaluate the latest trends and innovations to find the systems best suited to their needs.
Top Stories
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Answer
12 May 2025
The difference between a traditional and hybrid meeting room
The old meeting room is gone for good. Companies need to employ technology that permits all of their workers to collaborate, whether they are at home, in the office or on the road. Continue Reading
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Tip
05 May 2025
5 steps to address hybrid meeting equity
Taking the steps necessary to ensure that employees can attend meetings, regardless of location, takes time, but new tools can help to ensure everyone is communicating effectively. Continue Reading
Download: Video Conferencing Evaluation Guide Includes Research, Peer Reviews
Zoom, GoToMeeting, Skype for Business, and two more video conferencing tools are reviewed by your peers in our new 35-page evaluation guide. Get an expert overview of the types of video conferencing tools, as well as bandwidth and interoperability requirements you need to be aware of before you make your purchase.
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Tip
09 Mar 2020
Video key to coronavirus business continuity planning
Coronavirus business continuity calls for video to support remote work mandates. Learn the benefits of video conferencing and best practices for video meetings among remote employees. Continue Reading
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News
06 Mar 2020
Coronavirus impact: Businesses forced to rely on video conferencing
Companies are missing opportunities to connect on a more personal level with customers and partners as the coronavirus outbreak forces them to rely more heavily on video conferencing. Continue Reading
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News
12 Feb 2020
Crestron and Logitech partner on AV system integration
A new partnership combines Logitech's video systems with Crestron's hardware and software for AV system integration. Continue Reading
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News
30 Jan 2020
Zoom Phone adds features to catch up with UCaaS leaders
Zoom Phone users are getting new ways to use the product with Zoom Meetings, as the vendor continues to build out its nascent UCaaS service. Continue Reading
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News
17 Jan 2020
Cisco Webex Edge for Devices links on-prem endpoints to cloud
With Webex Edge for Devices, companies can connect on-premises video endpoints to the cloud, unlocking features such as the Webex Assistant. Continue Reading
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Feature
09 Jan 2020
Live enterprise video streaming driving market disruption
Live broadcasts, user-created content and webinars are increasing in popularity. Learn what capabilities are shaping the way organizations approach enterprise video. Continue Reading
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Tip
06 Jan 2020
The top 6 CPaaS trends to track in 2022
The CPaaS market is evolving to address digital transformation demands as a result of COVID-19. Provider priorities in 2022 include increased scale and improved support for video. Continue Reading
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News
27 Nov 2019
Cisco cries foul over security flaw in Zoom Connector
A flaw in Zoom's gateway for managing third-party video devices left customers vulnerable to snooping. Cisco criticized the vendor for failing to use the proper APIs to design the service. Continue Reading
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Feature
19 Nov 2019
Microsoft, Cisco usher in new era of video conferencing interoperability
In this roundup of UC blogs, analysts discuss the future of video interoperability, Zoom's evolution in business communications and key announcements from Microsoft Ignite. Continue Reading
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News
15 Nov 2019
8x8 Video Meetings launches for free in challenge to Zoom
8x8 Video Meetings has launched as a free, stand-alone app. It will rival free versions of Zoom and GoToMeeting, as 8x8 looks to use the offering to funnel businesses into its UCaaS platform. Continue Reading
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News
14 Nov 2019
Amazon Chime gets integration with Dolby Voice Room
Amazon Chime now integrates with Dolby Voice Room, a hardware kit for small and midsize meeting rooms. It's Amazon Chime's first pre-integrated room system. Continue Reading
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News
05 Nov 2019
Microsoft, Cisco partner on cloud UC interoperability
Microsoft and Cisco unveiled an alliance this week for better interoperability between their cloud UC products. Continue Reading
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News
01 Nov 2019
Vonage Meetings rounds out vendor's cloud portfolio
A new video conferencing app, Vonage Meetings, will provide alternative to Amazon Chime for Vonage's cloud UC customers. Continue Reading
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Feature
18 Oct 2019
Understanding key video conferencing components
Video conferencing is an essential tool for working with a team. Use this glossary to determine which components of video conferencing are best for your business. Continue Reading
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News
17 Oct 2019
Zoom helps launch video conferencing hardware startup Neat
Neat will design video conferencing hardware exclusively for Zoom, which has invested in the startup and was involved in early discussions regarding its formation. Continue Reading
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News
17 Oct 2019
Zoom Phone takes center stage at Zoomtopia 2019
Zoom is increasingly positioning Zoom Phone as a core part of its portfolio and a service that every kind of business should consider. Continue Reading
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News
16 Oct 2019
Poly Studio X Series natively runs Zoom video app
The Poly Studio X Series will natively run the Zoom video app at launch, with additional partnerships with online meetings vendors planned in the coming months. Continue Reading
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Answer
14 Oct 2019
How are vendors innovating video conferencing features?
Now that video has matured, vendors are looking for new ways to innovate video conferencing features. Learn what new capabilities are likely to come to video conferencing. Continue Reading
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News
03 Oct 2019
BlueJeans Network to release add-on for meeting productivity
BlueJeans Network will release an add-on later this month to let users capture highlights during video meetings. Continue Reading
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News
01 Oct 2019
LogMeIn slashes GoToMeeting prices amid UI overhaul
LogMeIn cut GoToMeeting prices roughly in half for premium tiers and overhauled the video conferencing app's user interface to focus on video, rather than content sharing. Continue Reading
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Answer
23 Sep 2019
How do you craft an immersive video meeting experience?
Increasing focus for remote meetings is achieved through crafting an immersive meeting experience. Proper placement of technology such as audio and monitors can enhance immersion. Continue Reading
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Feature
20 Sep 2019
Gartner video conferencing Magic Quadrant highlights remote work
Video meetings are increasingly important as the workforce grows more distributed and joins meetings from personal devices, according to the 'Magic Quadrant for Meeting Solutions.' Continue Reading
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News
19 Sep 2019
8x8 Video Meetings replaces outdated offering in X Series
8x8 used its Jitsi acquisition to build a new video meetings platform based on WebRTC. The vendor also released in beta software to manage video endpoints in conference rooms. Continue Reading
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Tip
18 Sep 2019
Microsoft Teams Rooms system offers benefits, hardware concerns
Bringing Microsoft Teams to meeting rooms offers several collaboration benefits. But IT must carefully evaluate hardware options to get the most out of a Teams Rooms system. Continue Reading
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Feature
09 Aug 2019
Features of video conferencing evolve to meet demand
Enterprise video conferencing is an important collaboration tool for organizations. Increased demand for video has changed much about the features of video conferencing and its delivery. Continue Reading
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News
08 Aug 2019
Updates available for Lifesize video conferencing platform
New Lifesize updates include screen sharing in the mobile app, integration with G Suite and Office 365 calendars in the web and desktop apps, and new administrative controls. Continue Reading
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News
07 Aug 2019
Cisco to acquire Voicea for AI voice transcription in Webex
Cisco plans to acquire Voicea in order to integrate its AI voice transcription engine with Webex. Many competing video conferencing vendors support integrations with the startup. Continue Reading
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Feature
31 Jul 2019
Comparing video conferencing tools: Cisco, Microsoft and Zoom
Before selecting a video conferencing platform, it's important to consider how the product addresses user needs, integrations, pricing and licensing, and product support. Continue Reading
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Feature
25 Jul 2019
VaaS and USB video drive video conferencing market growth
As the video conferencing market continues to grow, smaller segments such as VaaS and USB video are gaining traction as organizations focus on scalability and cost reduction. Continue Reading
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News
24 Jul 2019
EtherLabs launches AI Slack integration for video calls, meetings
EtherMeet by EtherLabs combines AI, video conferencing and messaging platform Slack to enhance team collaboration, particularly for remote and long-distance employees. Continue Reading
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News
12 Jul 2019
Zoom security issues leave vendor scrambling
A researcher's report on a Zoom security vulnerability caused an uproar this week, ultimately forcing the video conferencing provider to apologize for its poor response to the issue. Continue Reading
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Tip
02 Jul 2019
Hybrid video conferencing architecture bridges on premises, cloud
Organizations that keep their video conferencing architecture on premises for investment or security reasons can gain the benefits of the cloud with a hybrid approach. Continue Reading
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News
01 Jul 2019
New Serendipity Labs streaming platform LINC launches
Serendipity Labs launched LINC to provide its users a virtual way to reach a global audience on any device through video streaming and content distribution. Continue Reading
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News
28 Jun 2019
Verizon to resell Zoom video conferencing to businesses
Verizon has struck a deal to resell Zoom video conferencing to small and midsize businesses. The telecommunications firm will target the enterprise market with Cisco Webex. Continue Reading
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Tip
27 Jun 2019
Maximize huddle room technology with collaboration metrics
Organizations should use collaboration metrics with their huddle room technology to measure employee productivity and the effectiveness of collaboration technologies. Continue Reading
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Quiz
20 Jun 2019
Are you ready to adopt cloud video conferencing?
Video is an important tool for enterprises looking to support dispersed employees. Take this quiz to see how much you know about cloud video conferencing. Continue Reading
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News
12 Jun 2019
BlueJeans Events, meetings mobile app receive upgrades
BlueJeans Network has launched user experience updates, among others, to its BlueJeans Events software, as well as the BlueJeans meetings mobile application. Continue Reading
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News
12 Jun 2019
GoToRoom video conferencing software adds Dolby Voice
LogMeIn Inc. and Dolby Laboratories have teamed up to bring Dolby Voice hardware to LogMeIn's GoToRoom video conferencing service software for businesses. Continue Reading
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News
06 Jun 2019
Users can now connect to Microsoft Teams rooms based on proximity
Users of Microsoft Teams can now connect to nearby meeting room systems through proximity-based pairing, a feature already supported in Cisco Webex. Continue Reading
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Tip
16 May 2019
AI in cameras adds innovation to enterprise video conferencing
Organizations that want to make the most of their meetings and develop new video use cases can turn to AI in cameras from cloud providers and video conferencing services. Continue Reading
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News
16 May 2019
Zoom Phone adds support for third-party calling services
Zoom Phone is now compatible with third-party calling services, and the product will launch in beta in the United Kingdom and Australia later this month. Continue Reading
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Tip
29 Apr 2019
What are the benefits and disadvantages of video conferencing today?
The advantages and disadvantages of video conferencing have evolved as video has become more accessible and affordable. Cultural changes have also influenced video adoption. Continue Reading
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News
18 Apr 2019
Zoom IPO demonstrates power of freemium pricing
The Zoom IPO on Thursday demonstrated the strength of the video collaboration market and validated the strategy of freemium pricing. Continue Reading
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News
17 Apr 2019
Cisco brings Webex controls to G Suite for business
A Webex add-on will give users the ability to manage the settings of Webex meetings within G Suite for business. It's the latest in a series of integrations between Cisco and Google. Continue Reading
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Feature
16 Apr 2019
Evolving workplace culture boosts importance of video conferencing
The rise of remote workers has shifted workplace culture to favor video conferencing adoption when looking to increase workflow productivity. Continue Reading
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Answer
16 Apr 2019
How are web conferencing and video conferencing different?
The differences in web conferencing vs. video conferencing have diminished over time. Learn how technology advancements have led to the convergence of these two tools. Continue Reading
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News
29 Mar 2019
PDP Gaming alleges Poly copied its logo
The gaming accessories company PDP Gaming has sued Poly in federal court, alleging the Plantronics-Polycom merger copied PDP's logo. Continue Reading
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News
22 Mar 2019
New Lifesize conferencing systems bring 4K video to huddle rooms
Lifesize's latest Icon video conferencing systems are designed to meet the challenges presented by smaller, ad hoc meeting spaces, like the huddle room. Continue Reading
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News
19 Mar 2019
Cisco enhances Webex Assistant with AI meeting, call controls
Cisco added new capabilities to the Webex Assistant that should make it easier to place calls and join meetings. The vendor plans to roll out additional AI features later this year. Continue Reading
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Tip
11 Mar 2019
8 best practices for adopting cloud video conferencing services
Ready to migrate to cloud video conferencing? Keep these eight best practices in mind to pick a service that employees will use so you can achieve adoption success. Continue Reading
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News
07 Mar 2019
New Avaya video devices target huddle rooms
Avaya released new video hardware for huddle rooms this week, while also announcing plans to rent certain Avaya video devices through a monthly subscription. Continue Reading
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Feature
06 Mar 2019
Video conferencing platform connects California university campuses
To keep up with the changing culture of video communications, California State University adopted Zoom to better connect students and faculty and create a more connected campus. Continue Reading
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Feature
26 Feb 2019
Demand for cloud video conferencing drives market consolidation
The popularity of video is driving consolidation in the cloud video conferencing market as vendors look to round out their portfolios and meet growing enterprise demand for video. Continue Reading
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News
08 Feb 2019
Trustwave finds security flaw in old Lifesize video products
Trustwave publicly identified a flaw in several legacy Lifesize video products this week, after the vendor initially indicated it had no immediate plans for a patch. Continue Reading
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News
06 Feb 2019
Logitech Tap meant to simplify meeting room controls
Logitech has released its first advanced meeting room controller, Logitech Tap. The touchscreen device works with web conferring apps from Microsoft, Google and Zoom. Continue Reading
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News
01 Feb 2019
Plantronics releases USB video system for huddle rooms
The new Polycom Studio from Plantronics is a USB video system for huddle rooms. Research released this week shows USB cameras are the fastest-growing segment of the video conferencing market. Continue Reading
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Answer
28 Jan 2019
What factors influence WebRTC performance?
Understanding the potential issues that could affect the performance of WebRTC apps starts with knowing which factors to look at and how they function. Continue Reading
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Tip
02 Jan 2019
5 UC and collaboration trends to watch in 2019
As we close the door on 2018, look to the future of communication and collaboration trends that will influence the UC market landscape in 2019. Continue Reading
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News
21 Dec 2018
Nixing of Skype Meetings App for Mac irks Microsoft customers
Microsoft is delaying plans to eliminate the Mac version of the Skype Meetings App after customers complained the move would make it harder for external guests to join meetings. Continue Reading
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News
19 Dec 2018
Microsoft Teams room system ecosystem expands
Polycom and HP have partnered to release a Microsoft Teams room system. Meanwhile, Microsoft has announced it will bundle the licensing for conference room products into a single bill. Continue Reading
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News
14 Dec 2018
Lifesize Icon 700 series delivers 4K video conferencing
Lifesize has overhauled its cloud infrastructure to support 4K video conferencing with use of the new Icon 700 series room system. Continue Reading
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News
29 Nov 2018
Videxio MeetingConnect uses QR codes to join meetings
Weeks before its planned merger with Pexip, Videxio has unveiled a new cloud service, Videxio MeetingConnect, which seeks to simplify the process of joining online meetings from a conference room. Continue Reading
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News
14 Nov 2018
Cisco targets huddle rooms with Webex Room Kit Mini
Cisco has launched the Webex Room Kit Mini. The video conferencing kit is for rooms that seat as few as two people and competes with products from Logitech and Lifesize. Continue Reading
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Feature
05 Nov 2018
How to plan and manage huddle room design to increase productivity
Get the answers to your questions on deploying video conferencing in huddle rooms -- from why the option is so attractive to what you'll need for a successful deployment. Continue Reading
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News
30 Oct 2018
8x8 buys Jitsi open source video conferencing from Atlassian
8x8 has acquired the open source video conferencing company Jitsi from Atlassian in a bid to improve its online meetings platform, 8x8 Meetings. Continue Reading
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News
25 Oct 2018
Cisco Meeting Server 2.4 increases capacity, adds controls
The Cisco Meeting Server 2.4 release increases HD video call capacities and gives customers more in-meeting controls and branding tools. Continue Reading
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Tip
24 Oct 2018
Huddle rooms create new meeting room management requirements
New video conferencing tools don't require high-level support from IT and AV teams, which allows them to take a more strategic approach to management. Continue Reading
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News
11 Oct 2018
Zoom enters UCaaS market with new cloud PBX service
Zoom will expand beyond its roots as a video conferencing startup and enter a crowded UCaaS market, with the release of a cloud PBX service in early 2019. Continue Reading
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News
09 Oct 2018
Video communications startups Pexip and Videxio to merge
The merger of startups Pexip and Videxio will give service providers and enterprises a one-stop shop for video conferencing software, analysts said. Continue Reading
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News
04 Oct 2018
Partner gateways connect endpoints to Microsoft Teams video conferencing
Businesses can now use third-party endpoints for Microsoft Teams video conferencing through cloud services from BlueJeans, Pexip and Polycom. Continue Reading
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News
19 Sep 2018
New Cisco headsets, room displays integrate with Webex
Cisco expanded its endpoint portfolio this week with the release of new wireless Cisco headsets and room displays. Continue Reading
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Tip
18 Sep 2018
Best practices for large video conferencing room design
Large-room video conferencing systems are seeing renewed growth, as corporate mandates and employee demand drive enterprise deployments. Following best practices ensures the right design for large room video. Continue Reading
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News
06 Sep 2018
LogMeIn enhances GoToWebinar with analytics, on-demand viewer
LogMeIn has added interactive analytics and a video editor to GoToWebinar. The vendor also made available to all users a new website for publishing on-demand videos. Continue Reading
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News
31 Aug 2018
Zoom audio feature could reduce PSTN costs for large enterprises
Zoom has expanded a service that helps large organizations reduce PSTN costs by establishing SIP connections to the Zoom audio cloud. Continue Reading
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Tip
29 Aug 2018
The hidden costs of unified communications in the cloud
Many organizations expect to lower the costs of unified communications by adopting cloud communications, but that isn't always the case. Several factors influence costs when UC migrates to the cloud. Continue Reading
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News
24 Aug 2018
Amazon Chime app adds dial-out, single sign-on features
The Amazon Chime app has new dial-out and single sign-on features, but the cloud-based messaging and meetings platform still trails rivals, including Cisco Webex and Zoom. Continue Reading
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Tip
21 Aug 2018
4 ways AI services can improve video meeting room technology
AI is making its way into meeting rooms to improve productivity and enhance collaboration. AI services are addressing employee collaboration needs in four ways. Continue Reading
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News
01 Aug 2018
Cisco lays groundwork for augmented reality in Cisco Webex app
This month, the 135 million Cisco Webex app users will get access to a refreshed UI, as the vendor is ramping up to support more advanced video use cases, such as augmented reality. Continue Reading
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News
20 Jul 2018
Microsoft adds live broadcasting software to Teams
Microsoft has added live broadcasting software to Microsoft Teams and Yammer through a new integration with Microsoft Stream. Continue Reading
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Blog Post
06 Jul 2018
Five steps for a successful video conferencing strategy
When deploying video conferencing successfully, you simply can't install a video client and give users a webcam. Organizations with a robust video conferencing strategy see more deployment success ... Continue Reading
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News
26 Jun 2018
GoToMeeting client adds business messaging to chase rivals
LogMeIn has added instant messaging and automated transcription to the GoToMeeting client. The new features bring the platform more in line with rivals Zoom and Cisco Webex. Continue Reading
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Feature
20 Jun 2018
Conference rooms of the future need IT control, expertise
As organizations evaluate their conference rooms of the future, IT groups need to lead these projects to create a consistent meeting room experience for end users. Continue Reading
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Tip
15 Jun 2018
Design huddle rooms to mirror team collaboration workflows
Different teams conduct different types of meetings. As a result, small conference rooms should be customized to accommodate specific collaboration workflows. Continue Reading
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News
12 Jun 2018
Polycom, Crestron expand Zoom room video conferencing partnerships
At InfoComm 2018, Polycom deepens its partnership with Zoom, Crestron debuts a whiteboard camera, and ViewSonic introduces interactive flat-panel displays. Continue Reading
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News
06 Jun 2018
Logitech video conferencing kit targets large meeting rooms
A new Logitech video conferencing kit offers advanced features at a relatively affordable price. Logitech also previewed automatic framing software that's planned for later in the year. Continue Reading
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News
30 May 2018
Lifesize looks to make outfitting huddle rooms cheaper
Lifesize has released a cloud-based device for wireless screen sharing. The vendor also previewed a video conferencing kit designed for outfitting huddle rooms for video conferencing. Continue Reading
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News
16 May 2018
Microsoft hopes for smooth rollout of Surface Hub 2 after previous snags
The Surface Hub 2 will feature tight integrations with Microsoft Teams and other cloud collaboration tools. The vendor plans to release the product in 2019. Continue Reading
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Feature
04 May 2018
Dolby Voice Room conferencing product wins Network Innovation Award
Dolby's new video conferencing product, Dolby Voice Room, targets the huddle room market, while touting high-end audio capabilities and ease of management. Continue Reading
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Video
12 Apr 2018
Cloud video services spark adoption of conferencing tools
Video conferencing is becoming prevalent in most unified communications products. Cloud video services, in particular, have fueled the adoption of video conferencing tools. Continue Reading
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News
29 Mar 2018
Polycom acquisition expands Plantronics endpoint portfolio
Less than two years after going private, Polycom is preparing to become a part of Plantronics. The $2 billion Polycom acquisition will expand Plantronics' endpoint portfolio. Continue Reading
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News
05 Mar 2018
Huddle rooms help fuel audio conferencing endpoint market
Despite recent economic struggles, the audio endpoint market is benefiting from the newest trend of smaller collaboration spaces in enterprises. Continue Reading
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News
02 Mar 2018
Blue Jeans integrates AI-powered transcription technology
Blue Jeans has integrated an AI transcription service powered by Voicera's virtual assistant, Eva, while Slack deepened its GitHub integration to support developer collaboration. Continue Reading
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News
07 Feb 2018
Automated transcription services could be integral to web conferencing
Automated transcription services are expected to become a must-have feature for web conferencing. Zoom made its version of that service available to its subscribers on Jan. 31. Continue Reading
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Answer
29 Jan 2018
How do you manage enterprise video communications performance?
Enterprise video performance is vulnerable to latency and packet loss. Organizations must address three key areas in video communications to prevent issues that could impede performance. Continue Reading
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News
26 Jan 2018
PGi releases GlobalMeet 5.0, as demand for web conferencing grows
PGi has revamped its flagship virtual meeting platform with the release of GlobalMeet 5.0. Many enterprises now prefer web conferencing over traditional dial-in calls. Continue Reading
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Tip
09 Jan 2018
Video conference hardware simplified, affordable for huddle rooms
Video conferencing vendors have aimed to simplify deployments with cost-effective kits that include cameras and audio peripherals for small meeting rooms. Continue Reading
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Tip
22 Sep 2017
Video conferencing usage gets new analytics to gauge ROI
Instead of assuming video ROI success, enterprises can now see a correlation between video conferencing usage and productivity with the help of new analytics tools. Continue Reading
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News
31 Aug 2017
Streaming video platforms see surge in healthcare market
Analysts discuss streaming video's important role in healthcare organizations, the positive effect of AI capabilities on customer service, and how to evaluate mobile devices. Continue Reading
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News
28 Mar 2017
Microsoft adds enterprise features to Skype for Business telephony
Microsoft has added call management features to Skype for Business telephony. The company introduced the improved version of the cloud-based software at Enterprise Connect. Continue Reading
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News
27 Jan 2017
Cloud migration challenges continue to vex enterprises
Analysts discuss how providers can support cloud migrations, how workflow automation aids digital transformation, and Zoom's position in the cloud video market. Continue Reading