Video conferencing and visual collaboration
Video conferencing and visual collaboration incorporate several elements of hardware and software for conference rooms, desktops and remote workers. Businesses of all sizes need to keep up on the evolving video conferencing market to evaluate the latest trends and innovations to find the systems best suited to their needs.
Top Stories
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Feature
06 Dec 2023
Stepping into the collaborative workplace in virtual reality
Some see immersive, 3D collaboration spaces as an upgrade from video conferencing because they offer better opportunities for socializing, brainstorming, onboarding and training. Continue Reading
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News
16 Nov 2023
Microsoft adds AI tools for Copilot in Teams, collaboration
New generative AI capabilities enhance real-time meeting notetaking by identifying each speaker and enabling users to convert meeting discussion points into whiteboard formats. Continue Reading
Download: Video Conferencing Evaluation Guide Includes Research, Peer Reviews
Zoom, GoToMeeting, Skype for Business, and two more video conferencing tools are reviewed by your peers in our new 35-page evaluation guide. Get an expert overview of the types of video conferencing tools, as well as bandwidth and interoperability requirements you need to be aware of before you make your purchase.
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Feature
06 Mar 2019
Video conferencing platform connects California university campuses
To keep up with the changing culture of video communications, California State University adopted Zoom to better connect students and faculty and create a more connected campus. Continue Reading
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Feature
26 Feb 2019
Demand for cloud video conferencing drives market consolidation
The popularity of video is driving consolidation in the cloud video conferencing market as vendors look to round out their portfolios and meet growing enterprise demand for video. Continue Reading
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News
08 Feb 2019
Trustwave finds security flaw in old Lifesize video products
Trustwave publicly identified a flaw in several legacy Lifesize video products this week, after the vendor initially indicated it had no immediate plans for a patch. Continue Reading
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News
06 Feb 2019
Logitech Tap meant to simplify meeting room controls
Logitech has released its first advanced meeting room controller, Logitech Tap. The touchscreen device works with web conferring apps from Microsoft, Google and Zoom. Continue Reading
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News
01 Feb 2019
Plantronics releases USB video system for huddle rooms
The new Polycom Studio from Plantronics is a USB video system for huddle rooms. Research released this week shows USB cameras are the fastest-growing segment of the video conferencing market. Continue Reading
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Answer
28 Jan 2019
What factors influence WebRTC performance?
Understanding the potential issues that could affect the performance of WebRTC apps starts with knowing which factors to look at and how they function. Continue Reading
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Tip
02 Jan 2019
5 UC and collaboration trends to watch in 2019
As we close the door on 2018, look to the future of communication and collaboration trends that will influence the UC market landscape in 2019. Continue Reading
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News
21 Dec 2018
Nixing of Skype Meetings App for Mac irks Microsoft customers
Microsoft is delaying plans to eliminate the Mac version of the Skype Meetings App after customers complained the move would make it harder for external guests to join meetings. Continue Reading
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News
19 Dec 2018
Microsoft Teams room system ecosystem expands
Polycom and HP have partnered to release a Microsoft Teams room system. Meanwhile, Microsoft has announced it will bundle the licensing for conference room products into a single bill. Continue Reading
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News
14 Dec 2018
Lifesize Icon 700 series delivers 4K video conferencing
Lifesize has overhauled its cloud infrastructure to support 4K video conferencing with use of the new Icon 700 series room system. Continue Reading
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News
29 Nov 2018
Videxio MeetingConnect uses QR codes to join meetings
Weeks before its planned merger with Pexip, Videxio has unveiled a new cloud service, Videxio MeetingConnect, which seeks to simplify the process of joining online meetings from a conference room. Continue Reading
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News
14 Nov 2018
Cisco targets huddle rooms with Webex Room Kit Mini
Cisco has launched the Webex Room Kit Mini. The video conferencing kit is for rooms that seat as few as two people and competes with products from Logitech and Lifesize. Continue Reading
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Feature
05 Nov 2018
How to plan and manage huddle room design to increase productivity
Get the answers to your questions on deploying video conferencing in huddle rooms -- from why the option is so attractive to what you'll need for a successful deployment. Continue Reading
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News
30 Oct 2018
8x8 buys Jitsi open source video conferencing from Atlassian
8x8 has acquired the open source video conferencing company Jitsi from Atlassian in a bid to improve its online meetings platform, 8x8 Meetings. Continue Reading
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News
25 Oct 2018
Cisco Meeting Server 2.4 increases capacity, adds controls
The Cisco Meeting Server 2.4 release increases HD video call capacities and gives customers more in-meeting controls and branding tools. Continue Reading
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Tip
24 Oct 2018
Huddle rooms create new meeting room management requirements
New video conferencing tools don't require high-level support from IT and AV teams, which allows them to take a more strategic approach to management. Continue Reading
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News
11 Oct 2018
Zoom enters UCaaS market with new cloud PBX service
Zoom will expand beyond its roots as a video conferencing startup and enter a crowded UCaaS market, with the release of a cloud PBX service in early 2019. Continue Reading
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News
09 Oct 2018
Video communications startups Pexip and Videxio to merge
The merger of startups Pexip and Videxio will give service providers and enterprises a one-stop shop for video conferencing software, analysts said. Continue Reading
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News
04 Oct 2018
Partner gateways connect endpoints to Microsoft Teams video conferencing
Businesses can now use third-party endpoints for Microsoft Teams video conferencing through cloud services from BlueJeans, Pexip and Polycom. Continue Reading
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News
19 Sep 2018
New Cisco headsets, room displays integrate with Webex
Cisco expanded its endpoint portfolio this week with the release of new wireless Cisco headsets and room displays. Continue Reading
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Tip
18 Sep 2018
Best practices for large video conferencing room design
Large-room video conferencing systems are seeing renewed growth, as corporate mandates and employee demand drive enterprise deployments. Following best practices ensures the right design for large room video. Continue Reading
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News
06 Sep 2018
LogMeIn enhances GoToWebinar with analytics, on-demand viewer
LogMeIn has added interactive analytics and a video editor to GoToWebinar. The vendor also made available to all users a new website for publishing on-demand videos. Continue Reading
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News
31 Aug 2018
Zoom audio feature could reduce PSTN costs for large enterprises
Zoom has expanded a service that helps large organizations reduce PSTN costs by establishing SIP connections to the Zoom audio cloud. Continue Reading
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Tip
29 Aug 2018
The hidden costs of unified communications in the cloud
Many organizations expect to lower the costs of unified communications by adopting cloud communications, but that isn't always the case. Several factors influence costs when UC migrates to the cloud. Continue Reading
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News
24 Aug 2018
Amazon Chime app adds dial-out, single sign-on features
The Amazon Chime app has new dial-out and single sign-on features, but the cloud-based messaging and meetings platform still trails rivals, including Cisco Webex and Zoom. Continue Reading
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Tip
21 Aug 2018
4 ways AI services can improve video meeting room technology
AI is making its way into meeting rooms to improve productivity and enhance collaboration. AI services are addressing employee collaboration needs in four ways. Continue Reading
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News
01 Aug 2018
Cisco lays groundwork for augmented reality in Cisco Webex app
This month, the 135 million Cisco Webex app users will get access to a refreshed UI, as the vendor is ramping up to support more advanced video use cases, such as augmented reality. Continue Reading
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News
20 Jul 2018
Microsoft adds live broadcasting software to Teams
Microsoft has added live broadcasting software to Microsoft Teams and Yammer through a new integration with Microsoft Stream. Continue Reading
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Blog Post
06 Jul 2018
Five steps for a successful video conferencing strategy
When deploying video conferencing successfully, you simply can't install a video client and give users a webcam. Organizations with a robust video conferencing strategy see more deployment success ... Continue Reading
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News
26 Jun 2018
GoToMeeting client adds business messaging to chase rivals
LogMeIn has added instant messaging and automated transcription to the GoToMeeting client. The new features bring the platform more in line with rivals Zoom and Cisco Webex. Continue Reading
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Feature
20 Jun 2018
Conference rooms of the future need IT control, expertise
As organizations evaluate their conference rooms of the future, IT groups need to lead these projects to create a consistent meeting room experience for end users. Continue Reading
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Tip
15 Jun 2018
Design huddle rooms to mirror team collaboration workflows
Different teams conduct different types of meetings. As a result, small conference rooms should be customized to accommodate specific collaboration workflows. Continue Reading
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News
12 Jun 2018
Polycom, Crestron expand Zoom room video conferencing partnerships
At InfoComm 2018, Polycom deepens its partnership with Zoom, Crestron debuts a whiteboard camera, and ViewSonic introduces interactive flat-panel displays. Continue Reading
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News
06 Jun 2018
Logitech video conferencing kit targets large meeting rooms
A new Logitech video conferencing kit offers advanced features at a relatively affordable price. Logitech also previewed automatic framing software that's planned for later in the year. Continue Reading
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News
30 May 2018
Lifesize looks to make outfitting huddle rooms cheaper
Lifesize has released a cloud-based device for wireless screen sharing. The vendor also previewed a video conferencing kit designed for outfitting huddle rooms for video conferencing. Continue Reading
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News
16 May 2018
Microsoft hopes for smooth rollout of Surface Hub 2 after previous snags
The Surface Hub 2 will feature tight integrations with Microsoft Teams and other cloud collaboration tools. The vendor plans to release the product in 2019. Continue Reading
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Feature
04 May 2018
Dolby Voice Room conferencing product wins Network Innovation Award
Dolby's new video conferencing product, Dolby Voice Room, targets the huddle room market, while touting high-end audio capabilities and ease of management. Continue Reading
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Video
12 Apr 2018
Cloud video services spark adoption of conferencing tools
Video conferencing is becoming prevalent in most unified communications products. Cloud video services, in particular, have fueled the adoption of video conferencing tools. Continue Reading
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News
29 Mar 2018
Polycom acquisition expands Plantronics endpoint portfolio
Less than two years after going private, Polycom is preparing to become a part of Plantronics. The $2 billion Polycom acquisition will expand Plantronics' endpoint portfolio. Continue Reading
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News
05 Mar 2018
Huddle rooms help fuel audio conferencing endpoint market
Despite recent economic struggles, the audio endpoint market is benefiting from the newest trend of smaller collaboration spaces in enterprises. Continue Reading
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News
02 Mar 2018
Blue Jeans integrates AI-powered transcription technology
Blue Jeans has integrated an AI transcription service powered by Voicera's virtual assistant, Eva, while Slack deepened its GitHub integration to support developer collaboration. Continue Reading
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News
07 Feb 2018
Automated transcription services could be integral to web conferencing
Automated transcription services are expected to become a must-have feature for web conferencing. Zoom made its version of that service available to its subscribers on Jan. 31. Continue Reading
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Answer
29 Jan 2018
How do you manage enterprise video communications performance?
Enterprise video performance is vulnerable to latency and packet loss. Organizations must address three key areas in video communications to prevent issues that could impede performance. Continue Reading
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News
26 Jan 2018
PGi releases GlobalMeet 5.0, as demand for web conferencing grows
PGi has revamped its flagship virtual meeting platform with the release of GlobalMeet 5.0. Many enterprises now prefer web conferencing over traditional dial-in calls. Continue Reading
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Tip
09 Jan 2018
Video conference hardware simplified, affordable for huddle rooms
Video conferencing vendors have aimed to simplify deployments with cost-effective kits that include cameras and audio peripherals for small meeting rooms. Continue Reading
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Tip
22 Sep 2017
Video conferencing usage gets new analytics to gauge ROI
Instead of assuming video ROI success, enterprises can now see a correlation between video conferencing usage and productivity with the help of new analytics tools. Continue Reading
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News
31 Aug 2017
Streaming video platforms see surge in healthcare market
Analysts discuss streaming video's important role in healthcare organizations, the positive effect of AI capabilities on customer service, and how to evaluate mobile devices. Continue Reading
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News
28 Mar 2017
Microsoft adds enterprise features to Skype for Business telephony
Microsoft has added call management features to Skype for Business telephony. The company introduced the improved version of the cloud-based software at Enterprise Connect. Continue Reading
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News
27 Jan 2017
Cloud migration challenges continue to vex enterprises
Analysts discuss how providers can support cloud migrations, how workflow automation aids digital transformation, and Zoom's position in the cloud video market. Continue Reading
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Feature
13 Dec 2016
Polycom video conferencing system offers widespread capabilities
Polycom's video conferencing system provides companies of all sizes with flexible deployments for mobile devices, desktop computers and meeting rooms. Continue Reading
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Feature
21 Nov 2016
Video conferencing standards, protocols and interoperability
Irwin Lazar explains what video conferencing standards and protocols are and why they are necessary to enable interoperability and promote successful video communications. Continue Reading
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Feature
26 Jul 2016
The business case for video conference technology just got easier
Use cases for video conference technology have transformed recently, as the software-as-a-service model provides greater flexibility, lower cost of ownership and easier deployments. Continue Reading
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Feature
25 Jul 2013
Google Hangouts vs. Skype: A comparative look
Google's challenging Microsoft in the video conferencing market. This chart offers a feature-by-feature comparative look at Google Hangouts vs. Skype. Continue Reading
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Answer
05 Mar 2013
How can I easily switch between an external webcam and a built-in one?
Video expert Steve Campbell answers a question about built-in and external webcams. Certain factors affect the quality of your experience, he says. Continue Reading
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Answer
01 Mar 2013
Can I share my webcam with multiple programs simultaneously?
There are a few ways you can share your webcam with multiple programs at once, but you have to beware of malware, says video expert Steve Campbell. Continue Reading
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Answer
31 Jan 2013
When does it make sense to employ an external webcam?
The decision of whether to use an external webcam depends on what you intend to use video conferencing for, says video expert Steve Campbell. Continue Reading
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Answer
31 Oct 2012
What is the SVC Codec and how is it used?
The SVC codec is an extension to the H.264 standard for video encoding used by many equipment manufacturers, explains our video conferencing expert. Continue Reading
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News
15 Feb 2012
Video conferencing essential to disaster recovery communications
Video conferencing and telepresence have become essential parts of a disaster recovery communications plan for both government agencies and enterprises. Continue Reading
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News
06 May 2010
Will 4G make mobile video conferencing good enough for enterprises?
Wireless operators promise higher bandwidth and lower latency with 4G networks, but it remains unclear whether the benefits of mobile video conferencing for enterprises will compensate for its limitations. Continue Reading