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ServiceNow partner program ups standards, differentiation
Program participants believe the SaaS provider's updated program offers greater clarity around expectations and a path toward greater partner differentiation.
Evaluate
How to kickstart 2023 with effective automation systems
Technologies such as robotic process automation, generative AI and collaborative robots can help organizations reduce risk and improve results in a range of industries.
News
IT services industry looks to cyber, cloud consulting for growth
Service providers are looking to cybersecurity and cloud consulting services -- particularly those that optimize clients' existing resources -- to sustain their growth in 2023.
Evaluate
Service providers explore 2023 technology trends
The uncertain economy influences the technology developments service providers expect to see in 2023, with customers likely to optimize and integrate existing assets.
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Compliance & Security Evaluate
Cybersecurity outlook 2023: Consultants cite 6 trends
IT services executives predicted greater focus on user training and protection, supply chain security and machine learning. And digital transformation could spark zero-trust projects.
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Technology Services News
IT services market size set to grow 7.9% in 2023
CIOs next year are likely to summon service providers, once more, into the breach as they look to overcome the skills gap and accelerate digital transformation.
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Sales & Marketing Evaluate
New go-to-market strategy key to selling HPE GreenLake
Read about a trailblazing Canadian service provider's journey with the as-a-service hardware and software platform -- and the insights it gleaned along the way.
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MSP Business Strategy News
FinOps, co-innovation could unlock cloud business benefits
Industry studies underscore businesses' continuing struggle to obtain cloud computing benefits. A greater focus on strategy, financial management and co-innovation could help.
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Emerging Technologies for MSPs Evaluate
Service providers explore 2023 technology trends
The uncertain economy influences the technology developments service providers expect to see in 2023, with customers likely to optimize and integrate existing assets.
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Partner Programs News
ServiceNow partner program ups standards, differentiation
Program participants believe the SaaS provider's updated program offers greater clarity around expectations and a path toward greater partner differentiation.
Find Solutions For Your Project
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Evaluate
How to kickstart 2023 with effective automation systems
Technologies such as robotic process automation, generative AI and collaborative robots can help organizations reduce risk and improve results in a range of industries.
-
Service providers explore 2023 technology trends
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Cybersecurity outlook 2023: Consultants cite 6 trends
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8 IT services industry trends to watch in 2023
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Problem Solve
A guide to MSP patch management best practices
As software patch management challenges mount, industry experts offer advice to MSPs on prioritizing system risk levels, selecting proper tools and testing patches internally.
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The importance of building an agile and resilient infrastructure
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Digital maturity laggards play catchup, consultants say
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3 tips to improve data management in the cloud
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Manage
Pliancy shuns MSP label, grows $30M business
The managed services business model may be an investor favorite at the moment, but Marcus Olson has avoided that term, emphasizing a consultative approach instead.
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Low-code/no-code platforms for MSPs' in-house, external use
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Partners see growth in maturing on-premises cloud technology
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Measuring innovation success in co-innovation partnerships
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E-Handbook | November 2018
Managed security services market beckons as SMB attacks grow
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E-Handbook | August 2018
Cloud storage resellers, MSPs take on latest storage trends
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E-Handbook | May 2018
Containerization technology market emerges for channel partners
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360 Guide | September 2017
IT industry trends: Major vendors chart new courses
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IT Channel Basics
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IBM (International Business Machines Corporation)
IBM (International Business Machines Corporation) is a multinational technology company headquartered in Armonk, N.Y.
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distribution channel
A distribution channel is the network of individuals and organizations involved in getting a product or service from the producer to the customer.
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cloud service provider
A cloud service provider, or CSP, is a company that offers components of cloud computing -- typically, infrastructure as a service (IaaS), software as a service (SaaS) or platform as a service (PaaS).
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MSP business strategy
FinOps, co-innovation could unlock cloud business benefits
Industry studies underscore businesses' continuing struggle to obtain cloud computing benefits. A greater focus on strategy, financial management and co-innovation could help.
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Channel partner programs
ServiceNow partner program ups standards, differentiation
Program participants believe the SaaS provider's updated program offers greater clarity around expectations and a path toward greater partner differentiation.
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MSP mergers and acquisitions
IT services industry looks to cyber, cloud consulting for growth
Service providers are looking to cybersecurity and cloud consulting services -- particularly those that optimize clients' existing resources -- to sustain their growth in 2023.