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FinOps consulting grows as IT cost management efforts expand
IT service providers pursue advisory, training and automation opportunities as customers adopt FinOps and apply its cost optimization principles across more IT resources.
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6 popular managed services pricing models
Popular pricing models for managed service providers include monitoring only, per device, per user, all-you-can-eat or value-based pricing, a la carte and tiered pricing.
Manage
Generative AI upskilling demands multiple methods, partners
Global IT consultancies take a multilayered approach to GenAI training by developing in-house programs, partnering with tech vendors and tapping online training platforms.
Manage
Partners' generative AI training plans aim for 1M+ employees
IT service providers are upskilling a large portion of their workforces on the emerging technology. The campaign seeks to boost GenAI credibility with customers and tech vendors.
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Compliance & Security Evaluate
Cybersecurity market trends, from AI to post-quantum crypto
Service executives list generative AI, the growing attack surface at the edge and post-quantum crypto standards as among the key security developments in 2024.
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Technology Services Evaluate
FinOps consulting grows as IT cost management efforts expand
IT service providers pursue advisory, training and automation opportunities as customers adopt FinOps and apply its cost optimization principles across more IT resources.
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Sales & Marketing News
Mixed news for enterprise network infrastructure upgrades
Businesses working with aging network architectures could use a tech refresh. While the easing of equipment backlogs works in their favor, budgets could hold them back.
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MSP Business Strategy News
Hyperscalers' mass, AI role dominate partner ecosystems
Seemingly saturated, the massive partner networks of the top cloud vendors still attract service providers and often serve as their top ecosystems, according to a new survey.
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Emerging Technologies for MSPs Manage
Generative AI upskilling demands multiple methods, partners
Global IT consultancies take a multilayered approach to GenAI training by developing in-house programs, partnering with tech vendors and tapping online training platforms.
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Partner Programs News
Startup partnerships at MIT Sloan event rev sales channels
Early-stage companies featured at MIT Sloan's annual CIO event tap partners to speed up technology deployment and broaden their offerings and distribution channels.
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Evaluate
FinOps consulting grows as IT cost management efforts expand
IT service providers pursue advisory, training and automation opportunities as customers adopt FinOps and apply its cost optimization principles across more IT resources.
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Kaseya Connect Global brings Partner First Pledge, new service
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Ukraine IT services firms target new markets as exports drop
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Cybersecurity market trends, from AI to post-quantum crypto
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Problem Solve
A guide to MSP patch management best practices
As software patch management challenges mount, industry experts offer advice to MSPs on prioritizing system risk levels, selecting proper tools and testing patches internally.
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The importance of building an agile and resilient infrastructure
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Digital maturity laggards play catchup, consultants say
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3 tips to improve data management in the cloud
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MSP
A managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems.
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Generative AI upskilling demands multiple methods, partners
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Partners' generative AI training plans aim for 1M+ employees
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7 ways service providers drive lasting transformation success
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E-Handbook | November 2018
Managed security services market beckons as SMB attacks grow
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E-Handbook | August 2018
Cloud storage resellers, MSPs take on latest storage trends
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E-Handbook | May 2018
Containerization technology market emerges for channel partners
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360 Guide | September 2017
IT industry trends: Major vendors chart new courses
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IT Channel Basics
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MSP
A managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems.
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Get Started
6 popular managed services pricing models
Popular pricing models for managed service providers include monitoring only, per device, per user, all-you-can-eat or value-based pricing, a la carte and tiered pricing.
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Get Started
What is sales motion?
A sales motion is the particular sales method an organization uses to sell and deliver a product or a service to its customers.
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MSP business strategy
Hyperscalers' mass, AI role dominate partner ecosystems
Seemingly saturated, the massive partner networks of the top cloud vendors still attract service providers and often serve as their top ecosystems, according to a new survey.
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Channel partner programs
Startup partnerships at MIT Sloan event rev sales channels
Early-stage companies featured at MIT Sloan's annual CIO event tap partners to speed up technology deployment and broaden their offerings and distribution channels.
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MSP technology services
Gartner's IT services forecast calls for consulting uptick
IT service providers could benefit from a less-constrained tech purchasing climate as enterprises seek to bolster in-house skills with consulting services.
IT Channel Definitions
- managed service provider (MSP)
- What is sales motion?
- What is Oracle PartnerNetwork (OPN)?
- What is hardware as a service (HaaS)?
- What is professional services automation (PSA)?
- go-to-market strategy
- feedback loop
- share of wallet (SOW) or wallet share