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ServiceNow partner program ups standards, differentiation

Program participants believe the SaaS provider's updated program offers greater clarity around expectations and a path toward greater partner differentiation.


How to kickstart 2023 with effective automation systems

Technologies such as robotic process automation, generative AI and collaborative robots can help organizations reduce risk and improve results in a range of industries.


IT services industry looks to cyber, cloud consulting for growth

Service providers are looking to cybersecurity and cloud consulting services -- particularly those that optimize clients' existing resources -- to sustain their growth in 2023.


Service providers explore 2023 technology trends

The uncertain economy influences the technology developments service providers expect to see in 2023, with customers likely to optimize and integrate existing assets.

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    IBM (International Business Machines Corporation)

    IBM (International Business Machines Corporation) is a multinational technology company headquartered in Armonk, N.Y.

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    distribution channel

    A distribution channel is the network of individuals and organizations involved in getting a product or service from the producer to the customer.

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    cloud service provider

    A cloud service provider, or CSP, is a company that offers components of cloud computing -- typically, infrastructure as a service (IaaS), software as a service (SaaS) or platform as a service (PaaS).

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