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8 IT services industry trends to watch in 2023

Economic uncertainty complicates the business outlook for professional services firms MSPs. The environment could reinforce cloud projects but curtail large-scale transformation.


Top AWS cloud consultants earn 6-to-1 revenue multiplier

AWS ecosystem research suggests partners generate more services dollars when they invest in a broader portfolio of offerings; other partner developments at re:Invent.


MSP platforms show resiliency as valuations rise

Interest in managed services as an investment opportunity continues as larger private equity funds enter the market, seeking attractive here-and-now cash flows.


VMware partner ecosystem tapped to accelerate cloud projects

VMware is expanding ties with global systems integrators and other partners as it looks for resources to help customers ramp up the adoption of its cloud technology.

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IT Channel Basics

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    distribution channel

    A distribution channel is the network of individuals and organizations involved in getting a product or service from the producer to the customer.

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    cloud service provider

    A cloud service provider, or CSP, is a company that offers components of cloud computing -- typically, infrastructure as a service (IaaS), software as a service (SaaS) or platform as a service (PaaS).

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    Channel partners explore RPA for MSP, client use cases

    MSPs can tap robotic process automation for a multitude of applications, but they must consider the challenges of change management and multi-vendor environments.

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