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Trends and Innovation

  • Customer Experience

    Deliver a Greater Customer Service Experience with ServiceNow CSM

    Learn how ServiceNow CSM can help you on your journey to provide the ultimate customer service experience.

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  • Hyperautomation

    Create a Powerful, Unified Experience with Hyperautomation and Low-Code

    Learn how to deliver modern workflows, apps, and automation at scale with a single hyperautomation platform.

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    Transform Your Organization With Modern and Resilient IT Services

    Learn how ServiceNow’s IT solutions can help your organization Seize the upside of operational resilience and raise employee agility.

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Latest TechTarget resources
  • Content Management
  • Unified Communications
  • Data Management
  • Enterprise AI
  • ERP
Content Management
  • How to add digital signatures to a PDF

    Organizations use digital signatures to secure agreements. Common document applications, such as Adobe Acrobat and macOS Preview,...

  • 5 types of AI content moderation and how they work

    AI will change how organizations moderate content, especially on social media and with the increase in AI-generated content being...

  • How do digital signatures work?

    Digital signatures add a level of security to online agreements, which can prevent bad actors from impersonating other ...

Unified Communications
  • Assess unified communications pros and cons for hybrid work

    Unified communications as a service is getting renewed attention as businesses oversee hybrid workforces. Learn what you should ...

  • Choose between Microsoft Teams vs. Zoom for conference needs

    Weigh the pros and cons of Microsoft Teams vs. Zoom, and focus on ease of use, pricing, market share, video and telephony ...

  • Smartsheet scales project management for larger customers

    The work collaboration platform vendor's updates scale capabilities for task views, high-volume data management and ...

Data Management
  • Acceldata makes acquisition to improve AI, LLM observability

    The acquisition will give users more visibility into generative AI and LLM pipelines in addition to the traditional data ...

  • MongoDB reveals new generative AI, vector search tools

    After unveiling an integration with Google's LLM suite in June, the vendor moved a set of NLP tools into preview and introduced ...

  • GenAI, Vector AI Search, multi-cloud top Oracle CloudWorld

    Oracle CEO paints a bright picture of the future with generative AI, shares integration plans and expands Microsoft partnership.

Enterprise AI
  • ServiceNow continues to embed generative AI across workflows

    The vendor is not only focusing generative AI on various phases of the workflow, but also on domain-specific LLMs for its Now ...

  • Meta introduces new AI assistant and studio

    The social media giant introduces new tools that incorporate generative AI capabilities in Facebook, Instagram and WhatsApp. Some...

  • GitHub Copilot vs. ChatGPT: How do they compare?

    Copilot and ChatGPT are generative AI tools that can help coders be more productive. Learn about their strengths and weaknesses, ...

ERP
  • PLM and PDM software: Learn the differences

    PLM and PDM software may seem similar, but they fulfill different needs for manufacturers. Learn the differences and which is ...

  • Oracle, Salesforce, SAP go big into generative AI products

    TechTarget editors analyze recent major introductions of generative AI products from Oracle, Salesforce and SAP.

  • PLM vs. PIM: What are the differences?

    Users primarily work with PLM data during product development, while users work with the data from a PIM system when marketing ...

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