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  • Unified Communications
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Content Management
  • How to migrate to a media asset management system

    What is media asset management, and what can it do for your organization? It's like digital asset management, but it aims for ...

  • What are the types of knowledge management systems?

    In order to understand the different types of knowledge management systems, organizations should know about the different types ...

  • Top 10 PIM software products in 2023

    PIM systems can come as standalone products, but many fit within larger digital experience platforms. Top PIM products include ...

Unified Communications
  • Microsoft's OpenAI investment to boost work productivity

    This series of UC blogs examines Microsoft's investment in OpenAI, Amazon Chime's advancements that increase productivity and ...

  • Zoom adds chatbot virtual assistant to CCaaS offering

    The Zoom chatbot uses conversational language and proprietary AI to assist people calling Zoom's contact center as a service. ...

  • Compare Microsoft Teams Operator Connect vs. Direct Routing

    As more companies migrate their telephony to Microsoft Teams, IT departments have two options to bring their current PSTN ...

Data Management
  • ESG predicts 2023 shifts for DataOps, data management

    Organizations are using cloud technologies and DataOps to access real-time data insights and decision-making in 2023, according ...

  • Data lake vs. data warehouse: Key differences explained

    Data lakes and data warehouses are both commonly used in enterprises. Here are the main differences between them to help you ...

  • Data management trends: Convergence and more money

    The past year focused heavily on data intelligence, lakehouse development and observability as vendors innovated to help ...

Enterprise AI
  • How a digital retail firm uses enterprise search

    Glean trains language models based on a customer's documents and other stored content. Its platform sits on users' technology ...

  • ChatGPT could boost phishing scams

    The conversational AI tool could make it hard to detect attackers due to how conversant and grammatically correct it is. A way to...

  • Microsoft bets on AI to drive next wave of cloud, revenues

    While Microsoft revenues grew slightly in its second fiscal quarter, the company's cloud revenues continue to stall as users ...

ERP
  • ServiceNow workflow can smooth ERP edges with partner help

    ServiceNow vice presidents Jeff Gore and Kirsten Loegering explain what's involved in implementing the platform to improve the ...

  • ERP vs. EPM: Which should you choose?

    ERP and EPM differ in several ways. Learn how the individual systems work alone, how they complement each other and how they can ...

  • Oracle adds logistics features to supply chain platform

    New functionality in Oracle Supply Chain Management helps companies more accurately track shipments and understand the provenance...

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